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All 59 North Charleston hotels

Crowne Plaza Charleston Airport

3.5 of 5 Hotel   |   4831 Tanger Outlet Boulevard, North Charleston, SC 29418
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82%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Dv9mrsm Greer, South Carolina
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183 people have reviewed this hotel

Traveler rating
    103
    46
    16
    8
    10
See reviews for
40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
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English first
Knoxville, TN
1 review
2 of 5 stars Reviewed 2 days ago NEW

The hotel was upscale and well-appointed, the rooms in good condition, and in a good location, but the housekeeping was almost nonexistant and the staff was slow to respond for requests for toilet paper and towels. Housekeeping did not make up the room for two of the four days we stayed there, and we were out of our room by... More

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slidell, la
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Reservation through desk, no email confirmation as promised. 2 hour room wait while they cleaned until after 5 pm!! 3 trips back for door key problems. Gym not clean and no channels on machine monitors. Nice room with cruddy shower and garage sale desk. One desk clerk overwhelmed while manager socializing for hours with bartender and other staff girls doing... More

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Greer, South Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first stay at a Crowne Plaza hotel. I was in town with a friend to run the Cooper River Bridge Run. This hotel was one of the hotels listed on the bridge run's website. We chose it because it was close to our N Charleston Coliseum shuttle site. The hotel is beautiful! We arrived around 3:30pm and... More

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Hollydawn, General Manager at Crowne Plaza Charleston Airport, responded to this review

Thank you for the nice review. I am glad that you enjoyed your stay in the Charleston area. We all hope to see you back next year for the Bridge Run. Mark Mitchell General Manager More

Eagle Point, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The folks at Crowne Plaza Charleston were a godsend to my daughter and I. After a long cross-country trip with flight delays, lost luggage, and missed connections, one call to them and Jonathon said "I'll be right there'". He was at the airport in 5 minutes. We were in a room in 15. Very friendly and thoughtful. A Godsend.

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Hollydawn, General Manager at Crowne Plaza Charleston Airport, responded to this review

Thank you for the nice comments. More

Culpeper, Virginia
Top Contributor
94 reviews 94 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have not stayed at a Crowne Plazza for years and was pleasantly surprised how modern and comfortable this hotel was. The staff at the front desk was extremely welcoming and friendly. The room was very spacious with all the right amenities and very modern. There is a couple of small oddities one is the large hand towel holder in... More

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Hollydawn, General Manager at Crowne Plaza Charleston Airport, responded to this review

Thank you for the kind words about the Crowne Plaza Charleston. We have been asked by guests where they can purchase one of the Lion Heads. I take it you will not be wanting the phone number. I hope you select the Crowne Plaza again next time you are in town. Mark Mitchell General Manager More

1 review
5 of 5 stars Reviewed 4 weeks ago

He was amazing, there were five of us stranded in Charlotte who had come from the tropics still in swimsuits and all. Luis went out of his way to drive us to the local McDonald's so we could get some food. It was forty degrees and we were sure happy to not have to walk in our swimsuits. Thanks Luis... More

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Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed 4 weeks ago

After a 3 hour flight and 3 1/2 hour drive, we arrived at the hotel around 3:00 pm. Though check in is stated as 4:00 pm, hotels usually allow you to check in a bit early. They only had one room clean that was available, and when we opened the door, were greeted with an overwhelming smoke smell. The hotel... More

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Hollydawn, General Manager at Crowne Plaza Charleston Airport, responded to this review

I apologize for your wait getting a room so you could settle down after a long day. I too apologize for the failure in us not calling you back when a room was ready. Both of these issues will be reviewed so we can handle these situations better in the future. Thank you for taking the time to give us... More

Hanahan, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I held our high school 30th reunion here in September of 2012 and stayed overnight. We loved it and have wanted to return. Luckily they donated a free night to our local elementary school auction last spring. I was bidding heartily on the package (for the sole reason of getting the room), when my father jumped in at the last... More

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Hollydawn, General Manager at Crowne Plaza Charleston Airport, responded to this review

Thank you for the review. I hope that you are able to come back and enjoy the Crowne Plaza Charleston again. Tell your dad "thank you" from the hotel staff. We hope to see you back soon. Mark Mitchell General Manager More

1 review
1 of 5 stars Reviewed 4 weeks ago

I stayed at Crowne Plaza on March 6 with my boyfriend for my birthday. Requested a single king or queen room but was given 2 small double beds. My room was facing the atrium where the bar was located and it was very noisy.The decor is beautiful and very modern but the layout of the rooms prevents a quiet night's... More

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Hollydawn, General Manager at Crowne Plaza Charleston Airport, responded to this review

This matter has been researched while you were at the property and after you checked out of the hotel. I stand behind and support the decisions made by the managers and staff. I apologize if you feel like you have been mistreated by any of the staff. I take all reviews about this hotel to be serious; however, I view... More

melaka
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 18, 2014

Upon booking we specified a 1 large queen or kingsize bed and not two double beds, we were given 2 very squeeky double beds. We always specify one bed as families with small children normally take the two doubles and kids in hotel rooms tend to bounce around on beds. When we arrived at the hotel there was nobody to... More

Was this review helpful? Yes
Hollydawn, Manager at Crowne Plaza Charleston Airport, responded to this review

We pride ourselves on the service we extend to our guests. Service is a major focus for the hotel, and we failed this with you. I apologize for the bed situation. None of our beds at the hotel are double in size; they are either King size or Queen size. We strive to give each and every guest great service... More

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Additional Information about Crowne Plaza Charleston Airport

Also Known As:
Crowne Plaza Charleston Airport Hotel
Crowne Plaza Charleston Airport Hotel North Charleston
Address: 4831 Tanger Outlet Boulevard, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Charleston Airport 3.5*
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