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Hyatt Place Charleston Airport and Convention Center

Certificate of Excellence
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3234 West Montague Avenue, North Charleston, SC 29418
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Hyatt Place Charleston Airport and Convention Center
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Hyatt Place Charleston Airport and Convention Center
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247 reviews from our community

Traveler rating
    171
    59
    13
    4
    0
See reviews for
62
66
13
59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

We decided to take a trip to Charleston and Savannah two weeks ago. We had wanted to stay at B and Bs because this area is noted for its fine hospitality. We were unable to get reservations in Charleston because the college had graduation so we decided to spend two nights at the Hyatt which is a very short drive... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for recommending the Hyatt Place Charleston Airport hotel to fellow travelers. We are absolutely delighted to hear that you enjoyed your stay and appreciate all of this wonderful feedback about our friendly team. We hope you had a wonderful time exploring Charleston and that you enjoyed your time in Savannah as well. Please come back to see us... More 

Clarkesville, Georgia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to Jordan for making our recent stay especially sweet. We were caught in a rainstorm on a canoe trip. Wet and in desperate need of hot showers, our request for an early check-in was granted. Thanks to everyone for the warm hospitality. Hello to Lane Elizabeth as well.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for visiting us at the Hyatt Place in Charleston, South Carolin. We are so glad that we could provide an early check in so that you could rest comfortably after your canoe adventure. We appreciate these compliments and look forward to sharing this feedback with our team! Sincerely, Hyatt Place Charleston Airport Management Team More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

By far the best treatment that my wife and I have ever received at a hotel. When we booked the room, we had a lot of preferences, and the staff was able to accommodate every single one. Upon checking in to the hotel, we received a hand written note with a few gifts from the hotel thanking us for choosing... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for choosing the Hyatt Place for your recent trip to Charleston, South Carolina! We are so glad that we could help you celebrate your anniversary. We appreciate the kind words about our friendly team and convenient location. Please come back to see us again soon! Sincerely, Hyatt Place Charleston Management Team More 

Laval, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

I stayed there on business for 4 days and the overall experience was very good. The AC unit of the room was "in" the room just below the window wich makes it noisy when it's on. But I had good ear plugs and was able to sleep very well. Free breakfast and cofee in the morning were excellent.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for visiting us at the Hyatt Place in Charleston, South Carolina! We appreciate the compliments about your stay and are pleased to hear that you were able to join us in the morning for our complimentary breakfast. We value your feedback and hope to see you again soon! Sincerely, Hyatt Charleston Management Team More 

St. Germain, Wi.
Top Contributor
110 reviews 110 reviews
35 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one evening after getting into town. We like Hyatt as they are very clean, bigger rooms, and a good breakfast. This one fits the bill. Employees were friendly and helpful. This is very close to the airport and they do have a shuttle.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for joining us at the Hyatt Place Airport hotel in Charleston, South Carolina. We are pleased to hear that you enjoyed your stay and appreciate the kind words about our clean rooms, complimentary breakfast and friendly team. We look forward to seeing you again in the future! Sincerely, Hyatt Place Charleston Airport Management Team More 

Leicester, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel to use when using the airport. Friendly, rooms are of a very high quality and cleanliness. Very close to the airport and they run a free shuttle service which was quick and on time. Facilities are as advertised.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for recommending our Charleston airport hotel to fellow travelers! We are pleased to hear that you enjoyed your stay and appreciate the kind words about our friendly team, clean rooms and complimentary shuttle service. We hope you enjoyed your time in Charleston and that you will come back to see us again soon. Sincerely, Hyatt Place Charleston Management... More 

South Carolina, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Hyatt in my opinion beats the Marriott; it's a much better managed chain. Our preferences has shifted to the Hyatt because they care, while the Marriott stick their heads in the sand when it comes to customer issues.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for visiting us at the Hyatt Place in Charleston, South Carolina! We are pleased to hear that you enjoyed your stay and appreciate the kind words about our customer service. We value your commitment to the Hyatt brand and look forward to seeing you again in the future! Sincerely, Hyatt Place Charleston Airport Management Team More 

columbia,sc
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I prefer to stay in small hotels which are unique and not part of a chain for a more personalized experience. However, for several reasons, I chose the Hyatt Place Hotel in North Charleston, primarily because it looked nice, had good reviews, and was near the performing arts center (and stated that they had a shuttle). A little nervous, as... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Welcome to the Hyatt family! We are so glad to hear that you enjoyed your stay in our Charleston hotel. Thank you for taking the time to recommend our spacious rooms, comfortable accommodations and friendly team to fellow travelers. We look forward to seeing you again in the future! Sincerely, Hyatt Place Charleston Airport Management Team More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for a sisterhood retreat with my sorority sisters. This place was awesome! I'm so sorry that I don't have photos so you can see for yourself. The lobby area was compact, but beautiful! It had a really inviting seating area that was very well appointed. They also had 2 computers nearby for quick internet access. The agent... More 

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for choosing the Hyatt Place for your sisterhood retreat in Charleston, South Carolina! We cannot thank you enough for taking the time to share this awesome feedback with our team. We are pleased to hear that you enjoyed our comfortable rooms, friendly team and unique amenities. We value your feedback and look forward to seeing you again in... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Everything was great...,rooms & hospitality! The shuttle buses were excellent and the staff were top notch as far as southern hospitality!! Hotel very convenient to attractions, food and shopping. Would definitely return if in the area.

Was this review helpful? Yes
Danielle K, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review

Thank you for recommending the Hyatt Place Charleston hotel to fellow travelers! We are pleased to hear that you enjoyed our complimentary shuttle, convenient location and friendly team. We hope you had a wonderful time exploring popular Charleston attractions! We look forward to seeing you again in the future. Sincerely, Hyatt Place Charleston Airport Management Team More 

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