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Embassy Suites Airport/Convention Center

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5055 International Blvd, North Charleston, SC 29418
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Embassy Suites Airport/Convention Center
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Embassy Suites Airport/Convention Center
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593 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas, USA
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

We checked in on a Wednesday for a convention. The next morning, our room coffee maker sounded like it would explode, and it made no coffee. We called and had it replaced quickly. So far, so good. Maid came back in afternoon, because she had forgotten to bring towels. Friday, we discovered no coffee or cups had been replaced either.... More 

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Murrells Inlet, South Carolina
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed at this facility twice in the last 6 weeks. It is connected to the North Charleston Performing Arts Center. This hotel is the closest to the Performing Arts Center. Excellent service, a full bar in the lobby with whatever you want. Breakfast is a real buffet with whatever you want. Rooms were spacious and clean. We will... More 

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Cape Carteret, North Carolina
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We accompanied our daughter on a business trip to Charleston. This location was excellent for easy access to places we wanted to sight see. The property was in excellent condition. Not sure what previous comments posted were in reference to. Hotel staff were attentive, friendly and professional. Katia was able to assist us with several requests and we appreciate her... More 

Was this review helpful? Yes 1
Greenville, North Carolina
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent stay. Very professional staff. Staff extremely friendly and helpful. Food catered at our conference was amazing. Southern cuisine at its finest. The omelette station for breakfast is a must stop.

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long 6 hour drive we were greeted at the entrance to the parking lot by a local police car with blue flashing lights, he had a list of guests and if your name was not on the list you did not get in. Their location is next to the convention center, when the convention center is having an... More 

Was this review helpful? Yes 1
Macon, United States
1 review
5 of 5 stars Reviewed 1 week ago

My Son and I came to N.Charleston so he could see his favorite hockey team. We loved the convenience of the hotel and our stay at your hotel and the city of Charleston. I would definitely recommend the Embassy Suites to anyone or group who were looking for hotel accommodations in Charleston, SC.

Review collected in partnership with Embassy Suites Hotels

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Stone Mountain, Georgia
Top Contributor
58 reviews 58 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a problem at check in that was not the hotel's fault. My 4 night stay was to be prepaid by my employer however there was a problem with their credit card. I knew whatever the issue would be sorted out the next day however they wanted to charge 4 nights to my personal card. After being persistent Shashank... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear CaribbeanTA, We appreciate you very kind comments - thank you! We are sorry to hear you had a few service issues but are delighted the team recovered so well. We will congratulate Ryan and DeAndre at our all team meeting next week. Safe travels, Peter Steketee - General Manager More 

Red Springs nc
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Rooms were not the quality for the price. The room did not smell fresh. However the food and the check -in was great . Adam from Columbia was great. He was entertaining and knowledgeable about the area and local restaurants. His smile mad you feel at home. The hotel is gorgeous and clean, but the rooms were worn and out... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear teacher6997 - thanks for your comments - we will definitely share with our team-members. Adam appreciates the special mention - thanks for the compliment! Best wishes - Peter Steketee - General Manager More 

Simpsonville, South Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay. The hotel was nice and clean, but we had a few issues. 1. You have to pay for internet. I don't know why hotels do this, it should be free. I guess just another way for them to make money. 2. There were never any pool towels. They have a phone in the pool room. I... More 

Was this review helpful? Yes 1
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear Gwenn M, Thanks for taking the time to share your experience with us. We are disappointed your pool experience fell short of expectations - please accept our apology. Most full service hotels have some level of charges for internet - I suspect in the future there might be a base level of service complimentary. I will sure share your... More 

Charlotte NC
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here Easter Break 2015 to visit college. Clean hotel and room. Bed was comfy, sleeper sofa was ok. Room was clean - liked the layout with bathroom in the middle between living and bedroom - great when traveling with kids for privacy. Bathroom was big and supplies/towels were fine. Breakfast buffet was ok. Staff was friendly. Will stay here... More 

Was this review helpful? Yes 2
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear Amylkn - thanks for your kind comments! It was a busy Spring Break for us. We look forward to your return visits. All best wishes - Peter Steketee - General Manager More 

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