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Embassy Suites Airport/Convention Center

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5055 International Blvd, North Charleston, SC 29418
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Embassy Suites Airport/Convention Center
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Embassy Suites Airport/Convention Center
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611 reviews from our community

Traveler rating
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    87
    38
    18
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amityville, NY, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had almost 80 people attending this 4 day reunion. Except for the movie that was being filmed in the lobby,we were extreemly satisfied with the service and the attitude of the staff to make our stay enjoyable.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear John B - thanks for your very kind review! It was our honor to serve your organization and a delight to get acquainted with many of your attendees. We are glad you enjoyed your visit. Cordially - Peter Steketee, General Manager More 

Renton, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's an Embassy Suites, so all the rooms are spacious and comfortable. It is near the airport, but also close to Tanger Outlet, Quiet, even with the atrium area. Staff was great, handed out complementary Coke and water to us. Not too far from Clemson University's Hunley museum. Don't miss the Hunley!

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear gayle m -- Thanks for sharing your experience! We are delighted you enjoyed your Charleston visit and that you found our hotel comfortable. The Hunley is a great attraction - glad you enjoyed that historical site. Best wishes - Peter Steketee - General Manager More 

Gaffney, South Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for at a ICC conference and it was very nice . Stayed in room 603 rooms was always clean and the staff was always friendly . Perfect place to hold events . Breakfast in the am was perfect every morning . Only thing I was disappointed in was you had to pay for WIFI unless you was a... More 

Was this review helpful? Yes 1
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear Brandon P, Thanks for the 5star review! We are delighted you enjoyed your visit and our complimentary made to order breakfast. We hope to have the opportunity to serve you again. All best wishes - Peter Steketee, General Manager More 

Mobile, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

A coworker and I stayed here. He had previous experience staying here and recommended the place. This was my first stay. The complimentary fresh breakfast is great. Eggs cooked to order. The also have a complimentary evening bar and snacks. This place works hard for your business. My room was large Suite with mini frig, microwave, sink and coffee maker.... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear Howard P - Thanks for sharing your experience - it is appreciated. We are glad you enjoyed your visit - hope to see you come back soon. Best for your journey, Peter Steketee - General Manager More 

Philadelphia, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

I have stayed at many Embassy Suites throughout the US. This by far was the worst experience. The room was not ready even though it was after the 3PM check in time. I left my cell phone number for a call when the room was ready, but never received a call. I finally checked back at the front desk after... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear Peter F - thanks for taking the time to share your experience. We are so sorry your check-in experience failed to meet your expectations - please accept our apology. We've shared your comments with our Guest Service team and will work on improving the arrival process. Sincerely- Peter Steketee, General Manager. More 

Puyallup, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Outstanding location to the airport (5 minutes away). Ample, easy parking. 15 minutes from downtown Charleston...easy drive. Restaurant food and service were excellent. Several times they rearranged menu items to make it to my liking. The restaurant, front desk and housekeeping staff take the time to learn your name, and preferences. I was very impressed with that. I'd definitely stay... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear Matthew S - Thanks for your comments - our team loves getting 5 star reviews. Do come back and visit again! Best wishes - Peter Steketee - General Manager. More 

Lexington, South Carolina
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 1 week ago

Wife & I attended a graduation at Charleston Southern University and spent the night of May 8 at this hotel. We found the hotel's best feature is its location, specifically close proximity to shopping (Tanger Outlet) the sports arena and airport. There is no charge for parking, and WiFi was complimentary as we were Hilton Honor guests. The hotel itself... More 

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Thanks torpeedo for taking your time to share these comments - it's appreciated. We are delighted you enjoyed our location and our service. We've shared your comments with our team as we strive to improve each and every day. Best regards, Peter Steketee - General Manager More 

Orlando, Florida
Top Contributor
63 reviews 63 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a group of about 60 people and this was a wonderful setting for our event. The wide-open spacious lobby was a great place to meet up with old friends and enjoy the very generous open bar and snacks during the Manager's Reception.The made to order breakfast was a real treat as well. Though the furniture was dated, everything... More 

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear GirlOnTheGo52 - thanks for your review! We are happy to hear our hotel worked so well for your meeting. I have shared your comments about our complimentary made to order breakfast with the morning team - and they say thanks for the compliment. We hope to see you return soon. Best wishes - Peter Steketee, General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed during a recent dance competition. The rooms were great and very spacious. I love the separate living room and bedroom area. This is great for family traveling along during trips. The complimentary breakfast was wonderful. It was a real breakfast! We very much enjoyed our stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Thanks Stephanie - we always love getting 5 star reviews! We are all pleased you enjoyed your visit - and hope you will have a chance to return again soon. Safe travels, Peter Steketee, General Manager More 

Pelham, Alabama
Top Contributor
75 reviews 75 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 1 week ago

If you like the 80's or 90's you'll love this place. The rooms are old the rooms on the 2nd floor are used to be smoking rooms and they smell like smoke. Very disapointed with this Embassy. The staff is not friendly. The breakfast is nice. I had a reservation for July but I wont be staying there again.

Was this review helpful? Yes
peter s, General Manager at Embassy Suites Airport/Convention Center, responded to this review

Dear MSConde - Sorry to hear you were so disappointed during your last visit - please accept our apology. We've shared your comments with our team and are discouraged we did not exceed your expectations. Thanks for sharing - we wish you safe travels, Peter Steketee, General Manager More 

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