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Residence Inn by Marriott - Charleston Airport

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5035 International Blvd., North Charleston, SC 29418
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Residence Inn by Marriott - Charleston Airport
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Residence Inn by Marriott - Charleston Airport
Residence Inn by Marriott - Charleston Airport
Residence Inn by Marriott - Charleston Airport
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169 reviews from our community

Traveler rating
    77
    49
    24
    10
    9
See reviews for
55
39
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn by Marriott - Charleston Airport
See the most recent reviews
Charlotte
Top Contributor
65 reviews 65 reviews
38 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 10, 2013

I've stayed here a few times while on business in Charleston area and have always received excellent service by the staff and found the property in great shape. My most recent stay was this past week and I was very pleased with my room. The location is perfect for me as it's only a few minutes from airport and close... More 

Was this review helpful? Yes
Erin W, Sales Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

JayMoli, We're so glad to hear you enjoyed your stay with us! We recently finished a full renovation this past summer and it's always nice to hear that our guests are enjoying the updates we've made...and it never hurts a brand new Bonefish is right next door. Hope to see you again soon! Sincerely, Erin More 

Hickory, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 18, 2013

Stayed Tues-Thurs here with my kids while doing some Civil War sight-seeing. I knew when I booked it that they had a free hot breakfast, which was great. But I discovered when I checked in that the nightly "reception" included a FULL DINNER, including drinks (tea, soda, coffee, wine and beer). This is only offered on weeknights apparently. We only... More 

Was this review helpful? Yes
Erin W, Sales Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

We’re so glad you and your children enjoyed your trip to the Lowcountry. Thank you for your positive feedback, I’ll be sure to pass it along to the rest of the team! We hope to see you again soon! More 

Charleston, South Carolina
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 13, 2013

Staying at this hotel for a concert. The room was very nice. The staff were pleasant. The only two things that just really erk me is that ..... alarm clock in our room and the wake up call for 630 am. We had a late night so we called the front desk for a 6:30 am wakeup call. Fine. Done... More 

Was this review helpful? Yes
Erin W, Sales Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Thank you for taking the time to share your concerns. Our goal is to always exceed your expectations throughout your stay - so please know we are sorry we did not make all aspects of your visit with us enjoyable. I’m not a fan of being woken up early, especially at 5:08 am, so I completely understand how annoying that... More 

Amarillo, Texas
Top Contributor
147 reviews 147 reviews
47 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed October 7, 2013

Over the years I have stayed in many hotels. Every once in a while you run into things that can be challenging alone, but when several happen at the same time it can be very frustrating. I would first like to say the staff at the hotel was very friendly and really worked to try and make the stay better,... More 

Was this review helpful? Yes 2
Wheeling, West Virginia
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 7, 2013

We stayed two nights and the room was very clean. The breakfast was one of best I've ever seen with real hot grits..... Although it is not located near the tourist area of downtown, it only took us 15 min. By car to get into the city. We even took a day trip to Kiawah Island, this took us about... More 

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Macungie, Pennsylvania
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 24, 2013

Spent six nights at this Residence Inn traveling with my wife, two daughters and my 1-1/2 year old grandson. We stayed in a two bedroom, two bathroom suite which was very spacious. The full kitchen is a plus when traveling with a toddler. The rooms were all in immaculate shape. Upon check-in and going to our room, I noticed that... More 

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Greenville, South Carolina
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2013

The staff at front desk makes you feel welcomed each time you arrive back at the hotel. They are quick to offer suggestions on restaurants and respond quickly to any other room related requests (more towels, late checkout, etc). Breakfast changes daily which was a nice touch...some examples of what we ate: french toast, eggs, turkey bacon, waffles, home fried... More 

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la verne
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 15, 2013

This is a pretty standard Residence Inn. The people were very friendly and accommodating. I was attending a function at the Convention Center and asked if the hotel was close to it. I was told that it was "next door". TECHNICALLY they were right BUT next door include a massive parking lot. It was very hot and muggy so walking... More 

Was this review helpful? Yes
Erin W, Sales Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

richarddbowen, Thanks for your comments. We’re glad you enjoyed your recent stay with us. I don’t blame you not wanting to walk to the Convention Center when it’s 90+ degrees outside. (My hair would just not stand for that!) But we are always more than happy to transport our guests to and from the Convention Center for a quick, convenient... More 

carrollton,tx
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2013

Stayed one night over Labor Day weekend for the Low Country Jazz Festival. Wasn't able to check in 2 hours early, but that was ok. Did have problems getting extra towels (only two in the room and there were three of us), they delivered them after our 3rd request. Also had a complaint about breakfast. Seems they ran out of... More 

Was this review helpful? Yes
Erin W, Sales Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Sevm, Thank you for taking the time to send in a review. As I’m sure you saw, Labor Day weekend in Charleston is a busy one and we always take pride in consistently maintaining top-notch customer, so I’m so disappointed to hear we failed to meet your expectations. I can ensure you that I will share your feedback with our... More 

Media, Pennsylvania
Top Contributor
250 reviews 250 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 18, 2013

marriott is great and this hotel is a prime example. the staff couldnt have been more helpful. they were great. as an example, when departing we needed some ice for our playmate cooler. with the hot weather and everyone needing ice as we did, the machines were out. a staff member took our cooler to the kitchen and filled it... More 

Was this review helpful? Yes
Erin W, Sales Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Thank you for your kind words! I’ll be sure to share them with our staff. We are so glad you enjoyed your stay with us and hope you (and your icy cold cooler!) made it home safely. More 

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