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Residence Inn by Marriott - Charleston Airport

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5035 International Blvd., North Charleston, SC 29418
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Residence Inn by Marriott - Charleston Airport
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197 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Ok, american breakfasts are not fantastic to start with but you normally at least get scrambled eggs and bacon. In this case there is no bacon, only sugar enriched cereals and softdrinks! Bacon is replaced with sausage patties, brown distasteful things left over from making something edible... The staff is great etc. but the breakfast??? Why?

Helpful?
Thank Jan S
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Jan S, Thanks for choosing to stay with us during your trip to North Charleston. We are delighted to hear that you enjoyed our wonderful staff but regret that our breakfast buffet did not meet your standards. Throughout the week, we do rotate a variety of healthy breakfast options and I’m sorry to hear during your stay the items you... More 

Gilbert, South Carolina, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

An excellent Marriott property near the airport....easy to locate; friendly service; excellent bedding; good restaurant across street (Bonefish Grill), upgraded to a 2 bedroom suite - very quiet, clean, Breakfast was average though...

Helpful?
Thank Tripp G
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Tripp G, You just made our day! Thank you for your glowing review of our location, cleanliness, staff and cozy bedding. I'm thrilled to hear your enjoyed your spacious two bedroom suite and look forward to sharing your comments with our staff. We hope to see you back in North Charleston soon! Sincerely, Erin W. More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

I have never had someone be so rude to me while trying to BOOK a room. I guess my confusion of which rooms were available made "Tawana" treat me like an idiot. I'll spend my money elsewhere. If you can't treat someone politely on the phone, you can't treat me politely during my stay.

Helpful?
Thank Rachel D
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Rachel D, I'm so sorry to hear about your recent experience with our Central Reservation Office Guest Service Specialist. Unfortunately, the representative you spoke with was not on property but please know our General Manager is taking the necessary steps to sort out the issue. Thank you for taking the time to share your review. Sincerely, Erin W. More 

Greenville, South Carolina
Level Contributor
4 reviews
5 of 5 stars Reviewed December 30, 2015 via mobile

This is my second stay here and it is a great value! Very helpful and hospitable staff, good breakfast included, nice pool area (even swam in December!) and the rooms are well designed for a traveling family. Excellent price point! If you're visiting Charleston this is a quick and easy drive in. Highly recommend!!

Helpful?
Thank Jane D
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Jane D, I'm so glad you were able to take advantage of our outdoor heated pool. I'm sure that taking a swim in December was a pleasant surprise! We truly appreciate your kind comments in regards to our hospitable staff, breakfast buffet and spacious suites. We're honored to be your home away from home when you're in Charleston and look... More 

Level Contributor
64 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 30, 2015

fantastic heated outdoor swimming pool and basketball court. Hot buffet breakfast providing fried beef with tomato and hem is very good. We have one bedroom suite which is very clean and spacious. Free shuttle to airport and close to Tanger outlets shopping center

Helpful?
Thank bachelor8
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

bachelor8, Thank you for your 5 star review! I'm thrilled to hear your enjoyed our heated outdoor pool and complimentary shuttle service along with our breakfast buffet. Isn't our sausage hash is the best? I'm also glad to hear you were able to relax in our roomy suites and can't wait to pass along your kind comments to our staff.... More 

Level Contributor
293 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed December 28, 2015 via mobile

We had a lovely stay. The staff is wonderful and very helpful. There is plenty of parking. It has a great outdoor pool and jacuzzi. There is a Delish breakfast in the morning. Our room was perfect with two rooms and pull out sofa for my son and a kitchenette. The bathroom is good size. The king size bed was... More 

Helpful?
Thank Arch L
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Dear Arch, Thank you for the sweet 5 star review! I'm so happy to hear you were able to enjoy all of our amenities including our spacious suites and I can't wait to share your kind comments with our staff. We hope to see you back in Charleston soon! Safe Travels, Erin More 

Long Island
Level Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed December 21, 2015

Every 2 years we attend the Charleston Regional Bridge Tounament. Living in Long Island it entails an 800 mile drive. We love bridge and have been playing for over 35 years. We stay at the Marriott as it is convient to the convention center and they accept our children. A Golden and a Poodle. Their breakfast is first class and... More 

Helpful?
Thank MikeLongIsland
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

MikeLongIsland, Thank you for taking the time to share your experience with our guests. We are so glad to hear you and your furry children enjoyed our spacious suites and our fully equipped kitchens! We look forward to seeing you back in 2016 for the Bridge Tournament. Safe travels, Erin More 

Bellingham, Washington
Level Contributor
256 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed November 6, 2015

The property is very nice, and my room, (King one-bedroom suite), was lovely, clean, well-decorated, and inviting. The bed and living room furniture was all very attractive and comfortable, and the full kitchen was great. My room was quiet and homey. Front desk staff were excellent and helpful, and honored my status-based requests fully. Breakfast was very good. I didn't... More 

Helpful?
Thank josanpu
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Dear josanpu, I’m so glad to hear you enjoyed your spacious One Bedroom King Suite and our attentive front desk staff. I appreciate your comments in regards to our breakfast utensils and the pool and will be sure to share them with our management teams so we can make the necessary improvements. Thanks so much for taking the time to... More 

Vail, Arizona
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed November 1, 2015

As some of you know, I really look to give five star reviews whenever possible -- no one wants to be the "grumpy cat" and come across as petty and overly-picky. Hotels, like any other business, have their problem customers who just can't be pleased and I'm sure the front desk wants to tear their hair out sometimes trying to... More 

Helpful?
Thank MrDiesel
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

MrDiesel, Thank you for your honest review. Our goal is always to exceed our guests’ expectations, so we’re sorry to hear that your stay was just “average”, but I look forward to sharing your comments with our staff to make the necessary improvements, especially in regards to our housekeeping services and the issues in your room. I am glad, however,... More 

Charleston, South Carolina
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2015

My experience here at this Residence Inn was nothing short of awesome. The front desk staff was very professional and courteous and got me checked in quickly. Every staff member that I encountered was very friendly and asked me how my day was going. The room was very spacious and provided some amenities that other hotels don't offer. A stove... More 

Helpful?
1 Thank Alyx S
ResInnCHSAirport, Manager at Residence Inn by Marriott - Charleston Airport, responded to this review

Alyx S, Thank you! It always makes us smile to hear our guests enjoyed their stay. It’s great to hear your kind words about our courteous staff, spacious suites and convenient location. I look forward to sharing your review with our entire staff and hope to see you back at the Residence Inn Charleston Airport soon. Sincerely, Erin More 

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