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Hampton Inn Newberry Opera House

Certificate of Excellence
2.5 of 5
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1201 Nance Street, Newberry, SC 29108
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Hampton Inn Newberry Opera House
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309 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stay at this hotel because of the location and the cleanliness of the rooms. The hotel staff is always very friendly and helpful. The complimentary breakfast is always very good and they also have travel breakfast bags to take if needed.

Review collected in partnership with Hampton

Helpful?
Thank 483dennisk
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear Guest, Thank you for taking a few minutes to share your stay and for letting other travelers know that we are in the business of great customer service topped with southern hospitality. We are delighted that you stay with us over and over and we are excited that our current renovations will offer so much more. Thank you again,... More 

sc
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I stayed there this past Friday as a special treat along with a concert. We had a king sized bed with a whirlpool. The issue was the bedding. Specifically the fitted sheet that was too small for the bed. As a result, the bare mattress kept being exposed. My boyfriend went to the front desk for proper sheets and after... More 

Helpful?
Thank puddinpieSc
Cynthia V, Director of Sales at Hampton Inn Newberry Opera House, responded to this review

Dear PuddinpieSC, we thank you for sharing your stay with us. Each guest stay is very important to us and when we have failed to deliver less than excellent service, we act quickly to resolve a situation so it doesn’t need to happen again. Our sheets are color coded from the company we purchase them from so we know what... More 

alexandria, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

During my stay at this location (and I do stay here often), I was told there had been recent updates that would supposedly make the hotel better. However, during my stay, I found that the facility had input fridges that would not stay cold or turn on except for certain times during the day. When you come, be prepared to... More 

Review collected in partnership with Hampton

Helpful?
Thank Willie W
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Willie, we thank you for sharing your review and we are deeply sorry that your refrigerator was not working properly. We are currently under renovations but none of the room upgrades have been completed yet. The top 2 floors (3rd & 4th) are currently being renovated and should be ready very soon, with renovations following immediately on 1st & 2nd... More 

Titusville, United States
1 review
5 of 5 stars Reviewed December 27, 2015

We found this hotel by accident after a long day on the road. It is in the heart of downtown Newberry. The property is lovely. Several restaurant and shops are within walking distance. It is a great location. The staff was great. This Hampton did not disappoint- it was clean, well appointed and had a great breakfast. We would definitely... More 

Review collected in partnership with Hampton

Helpful?
Thank Lynn F
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear Lynn, We are so excited that after your long trip, we were the hotel at the end of the day that had the opportunity to welcome you in and provide a place of comfort and rest. We hope that the next time you are traveling through Newberry that you will remember us and think “Gem” and that will sparkle... More 

Atlanta
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 20, 2015

We had quite a pleasant stay in Newberry at this hotel. We were there for our nephew's wedding and I believe everyone in the whole family enjoyed our stay. Our room was clean, although renovation is going on within the hotel. Didn't bother us at all. The heating/cooling control is on the wall thermostat, not on the unit itself. This... More 

Helpful?
Thank Jillaru
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear Jillaru, We are so glad that we were able to accommodate you for your nephew’s wedding. We are so delighted that everyone enjoyed their stay. We thank you for your understanding of the renovations and we are so glad that they did not disturb you during your stay. We are so excited about the future and the level of... More 

Simpsonville, South Carolina
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 17, 2015

If you are planning to attend a show at the Opera House and planning to spend the night, this is the place to stay! The room (219) was spacious, and had a refrigerator, coffee maker, and microwave, even though the refrigerator was not mentioned in the room description. The third and fourth floors are being renovated, but we did not... More 

Helpful?
Thank John J
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear John, Thank you for sharing your experience with travelers who may have never stayed with us and now have a reason to discover and experience a little of our charm as you have. The Opera House has so many wonderful and artistic shows and musicals, etc. The downtown merchants do an excellent job of captivating the history of Newberry... More 

Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 8, 2015

Hotel is very clean, and quiet. Kanitra W (Ki Ki) answered all of my questions after I'd made reservations. I also saw her at check-out. She was helpful, and pleasant. Pam did an AWESOME job at breakfast. Everything was delicious and plentiful. Austin W was very accommodating. I was always greeted with a smile, and he answered each question patiently... More 

Helpful?
Thank Reggie S
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear Reggie, Thank you for sharing your experience and for your expression of words on the hospitality that you received from Kanitra, Pam and Austin. The level of care you received and the service with a smile is real and genuine and these individuals make and take customer service to the next level because they understand that the difference between... More 

Sarasota FL, United States
1 review
5 of 5 stars Reviewed December 6, 2015

Would recommend this Inn to all my family and friends as a Inn to put on their list to stay when traveling in Carolinas. Inn is very clean and in a good location of city. Very interesting shops in area of Inn. Security was good and made us feel at ease. Just a great place to rest when travel.

Review collected in partnership with Hampton

Helpful?
Thank Jerry B
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear Jerry, Thank you for your wonderful review and we are so glad that you enjoyed your stay with us. We are excited to be in downtown Newberry and a part of the downtown experience with such an array of fine dining and unique and exciting shops. We hope that you will come visit us again when you are near... More 

Oak Ridge, Tennessee
1 review
5 of 5 stars Reviewed December 3, 2015

I have been to the Newberry Hampton Inn regularly since they opened many years ago. They are like family to me. The beds are excellent. The breakfast is impressive. The facilities are always sparkling clean. And all this at a reasonable price. For this visit, I just dropped in, but had no problem getting settled.

Review collected in partnership with Hampton

Helpful?
Thank oakridgeorchestra
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear “Outstanding”, It is always a pleasure to hear from return guests. We value every travelers response and love it when they return. We love the opportunity to get to know our guests but also love the feedback and suggestions that come with those stays. We strive to offer comfortable accommodations, friendly faces and a warm deliverance of customer service.... More 

Anderson, South Carolina
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 1, 2015

I have stayed at the Hampton Inn Newberry Opera House 3 times this year, My first experience was great all around. The second two stays the rooms were less than well cleaned. That said I would probably stay here again. The staff was friendly and downtown Newberry has some great restaurants. The only reason the review is 3 stars instead... More 

Helpful?
Thank Knettix
Cynthia V, Public Relations Manager at Hampton Inn Newberry Opera House, responded to this review

Dear Anderson, SC, We are so sorry that we failed to deliver less than our best. We took your review seriously and had a meeting with our housekeeping team to make sure everyone is following their cleaning checklist. Many of our issues in the rooms are a result of our property needing to be upgraded as we move into our... More 

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