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Holiday Inn Express Hotel & Suites Newberry

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121 Truman Ave., Newberry, SC 29108
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Holiday Inn Express Hotel & Suites Newberry
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Holiday Inn Express Hotel & Suites Newberry
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107 Reviews from our TripAdvisor Community

Traveler rating
    81
    17
    5
    3
    1
See reviews for
33
23
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (107)
  • Mar-May only
    (31)
  • Jun-Aug only
    (27)
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florence ky
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff here was great! Our room was large and clean. The beds were comfy and the breakfast was very good! The cinnamon rolls were a hit with the kiddos. We arrived late in the evening and I am glad we found a room here. I'd stay again!

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Valued Guest, Thank you for reviewing our Holiday Inn Express & Suites Newberry hotel. I am very happy to hear your stay with us was exceptional and you enjoyed your large, clean room, comfortable beds, and delicious breakfast and also found it convenient to check-in at a later time. We truly appreciate your feedback and 5 Star review. We... More 

Albany, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel staff was extremely helpful and friendly. Loved the hotel manager and the breakfast lady. Wonderful people. Very comfortable atmosphere. Bed was a little to hard for my liking and the pool was out of service but overall was a pleasant stay.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Malinda, Thank you for reviewing your recent stay at our Holiday Inn Express & Suites Newberry Hotel. Our staff will be so happy to hear your kind words. We are very proud of their dedication to providing our guest with excellent service and hospitality. I am sorry there were some inconveniences during your stay, but I’m glad you had... More 

NY
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

When attending a concert at the Newberry Opera House, we were unable to get rooms at the Hampton Inn, where we would normally stay since in walking distance to restaurants and the Opera House. This turned out to be a good thing since we learned that the Holiday Inn Express is a much better place to stay. It is more... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Valued Guest, Thank you for reviewing our Holiday Inn Express & Suites – Newberry Hotel. I am happy to hear that we were able to provide you with accommodations and that you were pleased with them. I hope you enjoyed the concert! Thank you for choosing our hotel in Newberry. We look forward to your next visit! Best wishes,... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I want to share my experience with the General Manager, Ambria Lanteigne while staying at your hotel, the week of May 18, 2015 at the Holiday Inn Express, 121 Truman Ave., in Newberry, South Carolina. On May 18, 2015, I had reservations at the Holiday Inn Express for that week at the Government Rate, as I am a Federal Employee... More 

Was this review helpful? Yes 2
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Clare, Thank you for sharing your recent experience at our Holiday Inn Express & Suites Newberry Hotel. I am disappointed to hear that you did not receive outstanding customer service during your stay and appreciate you for bringing it to my attention. We will certainly use this opportunity to educate the team so something like this doesn’t happen again.... More 

Townsend, Tennessee
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 25, 2015

When we're headed to the coast, Newberry is a great stopping point on the evening we begin travel. We came upon this property "accidentally" in 2014. We had made the mistake of not planning a stop on the weekend that USC played Clemson in football. There were no rooms to be had! We arrived late that night, got the last... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Valued Guest, Thank you for the nice review of our Holiday Inn Express & Suites Newberry Hotel. We are happy to be able to accommodate you as you travel to the beach. I’m glad you enjoyed our clean, comfortable rooms and delightful staff. I hope you have a fun trip! Thank you for being our guest. We look forward... More 

Cheltenham
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 23, 2015

hotel was perfectly placed for stopover just off interstate. Manageress was welcoming and helpful. Room was comfortable but ground floor meant that outside lights were a bit bright and shone through gap in blackout curtains. Very good range of breakfast.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Jane, Thank you for reviewing your recent stay at our Holiday Inn Express & Suites Newberry Hotel. I’m glad our convenient location worked perfectly for you and that you enjoyed the selection from our free Express Start Breakfast Bar. It is good to hear that your room was comfortable and you were happy with the service you received. Thank... More 

grant park, il
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

Stopped for just one night at this HI Express. It was very nice. Large rooms with coffee pot, refrigerator and a real closet! The whole facility was sparkling clean and the free breakfast is always good There is an indoor pool and a very nice workout room. We would definately stay again.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Valued Guest, Thank you for reviewing your quick stay at our Holiday Inn Express & Suites Newberry Hotel. I’m glad you enjoyed your quick stay with us. It is great to hear that you were able to take advantage of our free Express Start Breakfast Bar and that you were happy with your large room. Thank you for choosing... More 

Cheraw, South Carolina
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed May 19, 2015

We are IHG members and love using our points for reward nights. We were warmly welcomed as IHG members and given a big, nice King size suite with lots of windows and on the 4th floor. The room was clean and the bed was very comfortable. Enjoyed a nice breakfast in the morning and will be back when we visit... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Kristy, Thank you for taking the time to review our Holiday Inn Express & Suites Newberry Hotel and for being an IHG Reward member. We are pleased to hear that you enjoyed your King Suite and our free Express Start Breakfast Bar. Thank you for staying with us. We look forward to welcoming you back the next time you... More 

Massapequa Park
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

My experience started positively when I walked in tired from a long day on the road looking for a room and was met by Diane. Diane was very pleasant and professional. My room was very clean and comfortable. I dealt with several members of the staff, and they were all friendly and helpful. It is very obvious that the staff... More 

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Valued Guest, Thank you for taking the time to review our Holiday Inn Express & Suites Newberry Hotel. I’m glad that Diane was able to help you get some rest after a long day on the road. We are pleased that you enjoyed your clean, comfortable room and excellent service. We appreciate you for being our guest and look... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 6, 2015

We stayed there April 27-29. Check in went smoothly. The staff was friendly and even suggested a few places for us to have dinner while on our stay. The room we stayed in was very clean, nice, even had a small fridge in it. The beds were made tight and towels folded to perfection. Beds were very comfortable. The breakfast... More 

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Holiday Inn Express Hotel & Suites Newberry, responded to this review

Dear Zane, Thank you for reviewing our Holiday Inn Express & Suites Newberry Hotel. It is great to hear how much you enjoyed your stay with us. We really appreciate you for taking the time to recognize the great work the staff does. I am glad you enjoyed the offerings from our free Express Start Breakfast Bar and that you... More 

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