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The Reef at South Beach

2101 South Ocean Boulevard, Myrtle Beach, SC 29577
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The Reef at South Beach
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Ranked #97 of 215 Hotels in Myrtle Beach
A recent review
4 of 5 stars reviewed 3 weeks ago
nancymbm Gaffney, South Carolina
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362 reviews from our community

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164
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gaffney, South Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Reef was a great place to stay. My family and I went back August of 2014 and we had a great time. Yes the room was small but there was 6 of us. If you have a 7 year and a 5 year old make sure you ask for a bigger room. It was my fault not the Reefs... More 

Was this review helpful? Yes 1
Hamilton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 2, 2014

We stayed at the reef for seven nights, Nov 22-28 2014. The hotel was pretty empty for most of the week, it filled up a little bit for Thanksgiving on the the Thursday, the rooms are fairly basic and could do with some updating, but overall are a good value. Every room has an Ocean view and the view from... More 

Was this review helpful? Yes 3
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear GI, Thank you for staying at the Reef during what is a traditionally a week of off season. We're sorry that the weather was uncooperative. We hope that you will come an see us in another season. Loved your beautiful photo. Thanks for sharing! More 

Atlanta, Georgia
Top Contributor
113 reviews 113 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed November 12, 2014

My husband and I stayed at this property last month. Upon arrival, I went to check in. The guy I dealt with was reasonably polite but not friendly at all. However, there was a woman checking in at the same time dealing with another guy. When she mentioned that she had requested a room on a particular floor, he was... More 

Was this review helpful? Yes 5
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear SDR1977, We regret that the Reef did not meet your expectations. We generally received very positive feedback about our front desk associates, and we're terribly sorry that you found them to be rude. While we realize that you will not be returning to the Reef, we do hope that you will return to the beautiful Myrtle Beach area and... More 

Inman, South Carolina
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 29, 2014

We stayed here with some friends so we got a two bedroom suite. The suite was basically a studio with walls built in -- making it very small. The kitchen was tiny, could hardly walk past each other in the hall, bathroom floor very slick when wet (moisture gathered on floor). The room was affordable -- I wouldn't pay the... More 

Was this review helpful? Yes 3
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear MIchelle B, Thank you for staying at the Reef and taking time to write a review of your experience. We're glad that based on your experience, that you would return and hope to see you soon. The Reef is an older property, so the units are not as large as the newer condo hotels. We're sorry that the room... More 

Thunder Bay, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed October 10, 2014

We stayed for 2 wks in Sept. We had a suite with a kitchen, very convenient, even cooked a few times. Staff were great. One thing beds weren't changed the last week. Will stay again in the future.washers and dryers a great asset...

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Reef2101, Manager at The Reef at South Beach, responded to this review

Dear Coultlee, Thank you for staying at the Reef and for taking the time to write a review. We're glad that you enjoyed your time in beautiful Myrtle Beach. We hope to see you again soon. More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 6, 2014

My wife and i arrived late Oct 2nd and was given a room that was beyond disgusting(room 1107). We asked to see another room(408) and it reaked of Mildew but had to settle for it cause was told they had no more rooms for our 3 nite stay. Had to buy Lysol to spray in room and still not much... More 

Was this review helpful? Yes 4
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear TimothyA, The Reef follows best hotel practices regarding pest preventative maintenance, staff training and guest service. We outsource pest control to the leading commercial pest control company, Ecolab. In reviewing the Manager on Duty log, there was nothing noted about a concern of bed bugs in that room, so I apologize but I do not have information to address... More 

Polk, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2014

We have stayed at this property for years. we are always greeted with friendly staff and a nice room. the only thing that needs some attention is the elevators. They are a bit scary from time to time, but hey your on vacation, everyone needs a little excitement in their life, right. DEFINITELY get a higher level floor, it's the... More 

Was this review helpful? Yes 1
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear Ryan T, Thank you for returning to the Reef again this year! We sure appreciated you mentioning the staff and the views. Sometimes, we are remiss in telling folks that every room has a full view of the ocean. We look forward to seeing you again soon. More 

Ruffin
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 26, 2014

We were there last weekend for a 5 day stay. I was really disappointed in the hotel. Staff was nice but the room was sadly lacking. We complained to management about our room safe not working properly and the breaker that worked the kitchen area kept going off. Other than those 2 issues - the air conditioner in the main... More 

Was this review helpful? Yes 2
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear MomofKimmy, Thank you for being a guest of the Reef Myrtle Beach, and for taking the time to write a review of your experience. We regret that the hotel did not meet your expectations. While the Reef is not new, it is the goal of our maintenance team to insure that everything in the room is in good working... More 

1 review
4 of 5 stars Reviewed September 21, 2014

The Reef is a great place to stay. Yes this hotel is old and run down but it is clean. We had some problems with our room when we checked in. They comped us part of our stay for that day since we had a rough first day. The staff is polite and very helpful. If your looking for fancy... More 

Was this review helpful? Yes
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear Forkey, Thank you for staying at the Reef. The Reef is not new, but we work hard to provide clean, comfortable rooms and friendly guest service. We offer oceanfront lodging at an affordable value. We hope that you come back again real soon. More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 20, 2014

Please do not waste your money on this dump. We got put in a room near the restraunt..loud all night. The place is falling a part. The ceiling is caving in and the sliding door to the balcony does not shut.woke up one night and saw a roach.I was so disappointed I wanted to cry. We can't afford a vacation... More 

Was this review helpful? Yes 3
Reef2101, Manager at The Reef at South Beach, responded to this review

Dear NatalieB, We regret that the Reef's accommodations did not meet your expectations, but do take offense at your comments. We strive to provide professional guest service and complaint resolution. Our review of the Manager on Duty and Maintenance logs do not contain any information about a ceiling issue, so I cannot address those allegations. More 

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