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The Palms

2500 North Ocean Blvd., Myrtle Beach, SC 29577
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The Palms
Best prices for: 1 room 1 guest
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Ranked #96 of 215 Hotels in Myrtle Beach
A recent review
4 of 5 stars reviewed 1 week ago
Eugen F Toronto, Canada
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342 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Windsor
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Where do I begin! Nasty room. Every piece of furniture looked like it was from the 80s & was beat up badly. Refrigerator was covered with rust inside & out. Coffee pot was so rusted it was unusable. Had to ask several times for towels. Only one working elevator. Took the stairs most of the time. Just an absolute disappointment... More 

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Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

We wanted to thank Dave for all hospitality and comfort that we had during stay at the apartment. Everything was in order and as scheduled. Though the building itself is not in perfect shape now, but unit, everyday cleaning service and spectacular beach and ocean view from 14th floor were beyond our expectations. We even met Dave's friend-fisherman at the... More 

Was this review helpful? Yes 1
PalmsGM, Manager at The Palms, responded to this review

Thank you for staying at the Palms Resort. We are glad you enjoyed your vacation and hope to see you again soon. More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here several times. Enjoyed my stay everyone. Close to everything, beach,water parks,restaurants, and plenty of entertainment. Fun for family and friends. Love the King size rooms, views are excellent. Wonderful full kitchen. Very homely.

Was this review helpful? Yes 2
PalmsGM, General Manager at The Palms, responded to this review

Thank you for posting a review for us. We love our returning guest and are so pleased to hear that you choose to spend your vacation with us time and time again, and even more pleased that you enjoyed your stay. We hope to see you again in the near future. Thank you Dee Welker General Manager More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed in a condo we rented thru VRBO. So in fairness to The Palms I will only critique the resort alone. The pools were nice. They were not crowded, which allowed a lot of great time to play with the kids. The resort itself is due a remodel. This gives a overall unkept appearance. It is also so hot... More 

Was this review helpful? Yes
PalmsGM, General Manager at The Palms, responded to this review

We appreciate you posting a review for the Palms Resort. On Behalf of the entire staff here we are glad that you enjoyed your stay and hope next time you will book directly through us. We agree the views are WONDERFUL... I will pass your comments on the appropriate parties and we hope to see you in the future. Thank... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 16, 2015

Where to begin? Checking in...waited 20 minutes at the front desk because "I'm not clocked in yet". What??? Okay... Walking in...carpet filthy, holes in the walls, and holes in the screens surrounding the enclosed patio. We booked the two story penthouse and were so disappointed in the space, cleanliness, and accommodations, we made a phone call and left for another... More 

Was this review helpful? Yes 4
PalmsGM, General Manager at The Palms, responded to this review

Thank you for taking the time to complete a comment on Trip Advisor. We would like to apologize for any incoveniences caused by the unfortunate less than standard experience you had during your visit. We take guest satisfaction very seriously and in your case we preformed at an unacceptable level. Please be assured that appropriate steps are being taken to... More 

Travelers are raving about these Myrtle Beach hotels

Midland, North Carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed @ the Palms for the 1st time this year when we came down for the Car Show. The Location is GREAT, Walking distance to the Car Show :) As well as restaurants etc, The Staff was WONDERFUL & COURTEOUS. We stayed in 1703 (3 bedroom Penthouse) Very Spacious, Clean, GREAT Views. Price was good, Actually cheaper than if... More 

Was this review helpful? Yes 3
PalmsGM, General Manager at The Palms, responded to this review

Thank you for posting such a wonderful review of our resort. We always love to hear that our guests find our accommodations to be pleasing, and our amenities and location to be convenient and fun! On behalf of the Palms staff, we look forward to seeing you on your next visit and hope to see you for next years car... More 

Marietta, Ohio, United States
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2015

The Palms is a great place to stay. My family and I have enjoyed staying there multiple times a year since the 1990's. The one and three bedroom condos at the Palms are all individually owned so no two are alike. the ground are well maintained with indoor and outdoor pool pools and hot tubs, There is also a grass... More 

Was this review helpful? Yes 5
PalmsGM, General Manager at The Palms, responded to this review

We want to thank you for your wonderful review on Tripadvisor. We appreciate your kind words and couldnt agree more, the views are awesome!! We look forward to seeing you again very soon. Thank you Dee Welker General Manager More 

Middlebury, Connecticut
Senior Contributor
22 reviews 22 reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 4, 2015

Found a winter condo rental (6 weeks) at the Palms (unit 106) on VRBO.Posted pictures indicated a nice interior and magnificent view. I should have been warned when owner kept pointing out that his contract had to be signed with full payment to hold the unit. This was first time I've done this so I went along with it. Upon... More 

Was this review helpful? Yes 14
PalmsGM, General Manager at The Palms, responded to this review

We appreciate you bringing these concerns to our attention. We are very sorry to hear about your stay while renting through a third party site via a private owner. On behalf of the entire staff here at the Palms we hope you will give us a secound chance by renting directly through our front desk. Units on our rental program... More 

Lancaster, South Carolina
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 1, 2015

We booked a 3 bedroom room at The Palms two nights ago and arrived to be very dissapointed. It was a reasonable price for in the winter but I wouldn't say it was cheap. We went up to the room and was immediately nervous about what we were about to see. We had 2 children who would be sleeping in... More 

Was this review helpful? Yes 8
PalmsGM, General Manager at The Palms, responded to this review

Thank you for taking a moment to fill out a review for us. We would like to apologize for any inconveniences caued by the unfortunate less than standard experience you had while staying at the Palms Resort. Your busniess is greatly appreciated and we ask that you consider a future stay with us. Comments and Feedback such as your are... More 

Greensboro, North Carolina
Senior Reviewer
7 reviews 7 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 18, 2015

I was extremely disappointed when I arrived at the Palms this past weekend. My boyfriend booked a room here based off of the pictures we saw online. This hotel probably looked like those pictures 50 years ago. The hotel is falling apart. It desperately needs to be renovated. We complained about our room to the front desk clerk. He told... More 

Was this review helpful? Yes 6
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