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The Palace Resort

3.0 of 5 1605 South Ocean Boulevard, Myrtle Beach, SC 29577
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The Palace Resort
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The Palace Resort
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913 reviews from our community

Traveler rating
    223
    212
    108
    104
    266
See reviews for
346
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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Louisburg, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 24, 2014

Pleasantly surprised and extremely pleased with entire weekend experience, it was our first time on the North end of the beach and I will definitely plan my next vacation at this hotel. I highly recommend this hotel to anyone who plans to stay in the area. The kids loved the indoor pool especially the lazy pool.

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your Birthday weekend with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We would like... More 

Columbia, South Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

We stayed there during the Thanksgiving Holiday Nov 26-29,2014. The hotel staff was exceptional,and made us feel we were at the Waldorf in New York. i can't say enough about how they went out of their way to accomadate our family. They expressed love for their General Manager which i guess makes working there very pleasant. I don't say these... More 

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Larry, Thank you for taking the time out to write a review about your stay with us during the Thanksgiving holiday. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Every comment that we receive is valuable in helping us evaluate and improve... More 

1 review
5 of 5 stars Reviewed December 8, 2014

My stay at the palace was more than exceptional. The room was clean, beautiful view, accommodations were all great. The staff was very helpful and friendly. They always greet you with a smile and went out of their way to assist when i had questions about everything from places to dine, to place to visit. Great hotel, i will recommend... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Daysha, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We are happy to... More 

Concord, North Carolina
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed December 8, 2014

I really needed this vacation and the Palace Resort helped to make it great. My husband and I did a quick getaway to Myrtle Beach before the holidays as a way to destress and prepare for two busy holidays with family. The Palace did not disappoint. The stay was friendly and helpful as usual and seemed to be very knowledgeable... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Kay, Thank you for taking the time to write your review of our property, your comments are very much valued. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are happy to know that we were able to make your vacation... More 

Columbia, South Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 3, 2014

We stay at Myrtle Beach several times a year, and will not be staying at the Palace Resort again. We rented 3 units for the Thanksgiving holiday, and none of them were up to par. The floor looked like it hadn't been mopped in months, the sheets in the Master bedroom were dirty, the microwave & dishwasher were in disrepair,... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for sharing your recent experience at The Palace Resort. Please accept our sincerest apologies for the inconveniences you experienced during your stay. I have spoke with you on the phone concerning your issues you had with one of your rooms and I will like to apologize again for the problems you experienced during your stay with... More 

Maryville, Tennessee, United States
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed November 26, 2014

I've stayed here many times and have always been pleased. I've read some unfavorable reviews but I have no idea why. The rooms we've stayed in have been beautiful with incredible views. Clean. Recently remodeled. We've even talked about buying a condo there. This most recent trip we stayed in a one bedroom ocean angle view - Room 1210 -... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, We want to thank you for taking the time to post a review about your experience with us on TripAdvisor. We strive to provide excellent customer service and make sure that the guest have an exciting, fun filled , enjoyable vacation experience. Every comment that we receive is valuable in helping us evaluate and improve our quality of... More 

Shelby, North Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

Friendly and helpful staff. Reasonable rates and great view. Dont understand the amount of bad reviews for this place. Listen to someone who is reasonable... this is a great spot! As with any service that we pay for, we take the time to share with others and tell friends. This was our first time here and we havent even left... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are happy to know that we were able to make your vacation memorable and enjoyable. From all of the... More 

1 review
4 of 5 stars Reviewed November 12, 2014

Great breakfast food, friendly front desk staff, nice environment, comfy room, beautiful view with sunrise and sunset and decent location. If you are looking for a reasonably hotel this is your place. Would definitely stay here again on our next visit.

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, We want to thank you for taking the time to post a review about your experience with us on TripAdvisor. We strive to provide excellent customer service and make sure that the guest have an exciting, fun filled , enjoyable vacation experience. Every comment that we receive is valuable in helping us evaluate and improve our quality of... More 

bayshore ny
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed November 11, 2014

On my second visit to the Palace Resort I found it to be just as great as the first time. Visited in September weather not great bit the 1 bedroom suite we stayed in was great. Very spacious fully equipped kitchen the staff cannot be greater. Still plenty to do in area even with the rain. There is an exercise... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are happy to know that we were able to make your vacation memorable and enjoyable. From all of the... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 9, 2014

I really enjoyed my stay here at this resort. The Front desk customer service was excellent and the restaurant was great. I will be coming back next year. The staff at this resort is the best. I've never been so satisfied!

Was this review helpful? Yes 2
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests... More 

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Additional Information about The Palace Resort

Address: 1605 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palace Resort 3*
Number of rooms: 298
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach
Hotel Style:
#62 On the Beach Hotel in Myrtle Beach

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