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All 214 Myrtle Beach hotels

The Palace Resort

3.0 of 5 Hotel   |   1605 South Ocean Boulevard, Myrtle Beach, SC 29577
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The Palace Resort
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49%
Ranked #93 of 214 hotels in Myrtle Beach
A recent review
4 of 5 stars reviewed 6 days ago
RBurke10006 columbus, Ohio
  • Overview
  • Reviews (851)
  • Photos (335)
  • Amenities
  • Q&A (2)
  • Room tips (201)
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851 people have reviewed this hotel

Traveler rating
    206
    199
    97
    98
    251
See reviews for
319
213
13
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Hendersonville, North Carolina
1 review
1 of 5 stars Reviewed yesterday NEW

We stayed at the Palace Resort (through rooms for rent by Waive Rider) in July 2014. Room was below standards. VERY outdated. All the furniture had seen better days & needed to be replaced. You really didn't want to sit on anything. Room was not that clean. They had blinds on all the windows which was a problem. In the... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

Second time to this resort and I was upset. The room was dirty and I had to cleaned the bathroom, the tub was bad. We arrived on Thursday at 11, so the front desk said we will call when ready, so that's was fine. I called in an hour. , no it's was not ready and she said we wil... More

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. I would like to apologize for the inconvenience of coming to the front desk several times to have your keys reprogrammed. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

This place is absolutely terrible. I'm convinced that anyone that rated this place good was either payed to do so, or just a member of the staff who got on to boost ratings. The elevator situation is completely awful, 3 of them for 23 floors is just awful, and the room? The worst I've ever seen!!! The bed was half... More

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide excellent customer service and the perfect vacation experience. We are aware that an experience such as this gives an impression of... More

columbus, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were at the landmark for 3 days and then came to the Palace. Sooooooo much better! !! Super room. It is small but it is nice. We had a side view,still a great view. The only complaints: need more elevators, larger buffet room, and wish it wad closer to the boardwalk.

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Mrs. Burke Thank you for taking time to post a review about your experience with us on TripAdvisor. Every comment that we receive is valuable in helping us evaluate and improve our quality of service. We are happy to hear that you enjoyed your visit, and we would like for you to know that we appreciate your business very... More

wv
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We rented from an owner, so we knew what we were getting before we arrived (we had a very nice room). This place is old, as you can see throughout, but it is kept up well enough. I was a little apprehensive about he elevators with the reviews I read, but we waited not more than 5 minutes at any... More

Was this review helpful? Yes 3
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for taking time to post a review about your experience with us on TripAdvisor. Every comment that we receive is valuable in helping us evaluate and improve our quality of service. I am sorry that you were not able to receive the free breakfast from the restaurant maybe next time you will book directly through the Palace. We... More

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I will admit that I was scared after I made my reservation and started reading the negative reviews. I saw what the people had done that had good experiences and followed that. First of all, make your reservation directly through the Palace Resort website. Second, contact the resort if you have concerns or questions prior to your arrival. Third, ask... More

Was this review helpful? Yes 4
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for taking the time to leave a comment about your stay at the Palace, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank... More

baltimore
Top Contributor
52 reviews 52 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in a privately owned condo in the Palace resort and the condo was nice(it was privately owned) but I heard others complaining about the condos they rented from the resort itself. My main problem with the resort was waiting for the elevator. Sometimes we had to wait 45 minutes or more! The staff also use the elevators to... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort for your family destination. Guest comments are valuable to us and let's us know where we may need improvement. We are thrilled to see that your stay with us was enjoyable. We look forward to your next visit where we hope to exceed your expectations. The front desk works really hard to meet... More

Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking at the reviews before our vacation wasn't sure what to expect. When we arrived we checked in no problems front desk courteous and helpful. Our room was on the 17th floor ocean front suite . The room was very clean pictures on internet portray it very well what the room looks like. We had a great view... More

Was this review helpful? Yes 3
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and taking the time to share your experience! We are thrilled to see that your stay with us was an enjoyable one. We look forward to your next visit where we hope to exceed your expectations. We like to make sure that all guest needs are met and have a wonderful time during... More

New Carlisle, Ohio
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

our room/condo looked nothing like the pictures. There had at one point been some type of water leak in the room. Bathroom had black mold in and around the tub and sink area. Also mold under kitchen sink. The towel rack in the bathroom had fell off and was put back on in a different area leaving the holes exposed.... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide excellent customer service and the perfect vacation experience. We are aware that an experience such as this gives an impression of... More

Detroit, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

My experience at this hotel did not go well!! The price for the hotel was not worth it. Our room was extremely small. The hotel was DIRTY. There was dirty dishes in the dishwasher, it smelled when you opened it. My body this curls when I think about that. There was a DIRTY SOCK in the pull out bed and... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide excellent customer service and the perfect vacation experience. We are aware that an experience such as this gives an impression of... More

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Additional Information about The Palace Resort

Address: 1605 South Ocean Boulevard, Myrtle Beach, SC 29577
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palace Resort 3*
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach

335 photos of this hotel

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#61 On the Beach Hotel in Myrtle Beach #93 Spa Hotel in Myrtle Beach #93 Top resorts Hotel in Myrtle Beach
Hotel Class
Number of rooms
298

Questions & Answers

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2 questions
1 month ago
1 month ago

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