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Condominiums at this property are owned and operated by several different management companies, so quality and service standards may vary. If you wish to book a specific unit or a unit owned or managed by a specific company, please ask about that unit before booking your trip.

The Palace Resort

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1605 South Ocean Boulevard, Myrtle Beach, SC 29577
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The Palace Resort
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960 Reviews from our TripAdvisor Community

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Traveler rating
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    117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
  • All months
    (960)
  • Mar-May only
    (211)
  • Jun-Aug only
    (477)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (96)
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We really enjoyed our stay at The Palace Resort. Liked the swimming pools and hot tub options. Never ate at the cafe downstairs so can't speak on that but I liked having it there just incase we wanted it. Loved being right on the beach and our view from balcony of the ocean was nice! Beach was never crowded so... More 

Was this review helpful? Yes
Cumberland, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Seeing all the scary reviews we were a bit nervous for this trip but we had a pleasant surprise. Our room was very nice and clean. The pools were never overcrowded and also very clean. Housekeeping came everyday and made sure our room was kept up. Most staff were very friendly especially the women who worked the breakfast every morning.... More 

Was this review helpful? Yes 2
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for leaving a response about your stay with us at the Palace Resort it is greatly appreciated. We are glad to hear that you enjoyed your stay with us at the Palace Resort. We strive to make everyone's stay a memorable one and want to return to the Palace. We always appreciate the positive comments left... More 

Belgium
1 review
1 of 5 stars Reviewed 1 week ago

Was highly upset room carpet nasty look like it hasn't been changed in yrs..furniture was uncomfortable to sit on we sat on a towel curtains look old and dirty the rod the curtain hangs on was old nasty and dirty loud refrigerator and they charge you all that money for what.. upstairs after you get off the elevator smells... never... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for taking the time to write a review about your recent stay at the Palace Resort. We truly value the opinions of our customers and we apologize that we did not meet your expectations nor our own. We do apologize about the problems you experienced during your stay. We continually try to do our very best... More 

Travelers are raving about these Myrtle Beach hotels

Durham, North Carolina, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

THE PROS: The lobby was clean and inviting. Loved the fountain and stone wall. Warm, friendly, helpful staff added to the pleasantness of our stay. They have three Jacuzzi pools, kiddie pools, a bar that serves delicious drinks, but the best part about our stay was the SLAMMIN' BREAKFAST, made even more delightful by joyful Julie. She was friendly, full... More 

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Evelyn, Thank you for sharing your experience about your recent stay at the Palace Resort. We are glad to see that you enjoyed the daily free breakfast that is one of the A+ at the Palace Resort. We work hard to make sure that everyone enjoys their stay and wants to come back to the Palace. Our staff members... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

This was our 2nd year at Myrtle Beach and the Palace and we really enjoyed it! The staff was amazing and went above and beyond to make sure we were happy. From check in where we weren't assigned any of our request and Crystal went the extra mile to make sure we were happy, to Victor's smiling face (he was... More 

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for leaving a response about your stay with us at the Palace Resort it is greatly appreciated. We are glad to hear that you enjoyed your stay with us at the Palace Resort. We strive to make everyone's stay a memorable one and want to return to the Palace. We always appreciate the positive comments left... More 

Fort Mill, South Carolina
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Management needs training on common courtesy. Beds were horrible!!! My husband and I rolled into middle of bed, the pull out bed was broken and had to be supposedly fixed 20 minutes after we checked in. Fight ensued at pool side from other people staying there, and someone decided to pop off fireworks til almost 3 am on Beach even... More 

Was this review helpful? Yes 3
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Mr/Mrs. Bivens, Thank you for sharing your recent experience of the Palace Resort it is greatly appreciated. We are saddened to hear that you did not enjoy tour stay with us it is comments like your that helps us to improve. We wish you would of shared your experience with the front desk about the bed during your stay... More 

Savannah, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I spent the weekend with our grandkids in May. The furniture was very old and in some cases broken. The included breakfast was ok but limited. The elevators were often times being worked on which caused long lines throughout the day and evenings. The sliding glass doors should have some type of child proof lock especially when... More 

Was this review helpful? Yes 2
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Sharen B, Thank you for leaving your recent experience of the Palace Resort on Tripadvisor. We value all comments so we will know where to strive to do better. All of the condos at the Palace are individually owned and we are working with some of the homeowners to upgrade their units in the resort but unfortunately these things... More 

Columbia, South Carolina, United States
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

While checking in, the front desk rep. was not cheerful or talkative. It was kind of dark and stuffy, and there was a small fan blowing some fragrance (I should have taken that as a hint). When we arrived on our floor, we immediately said it smelled like a wet dog, dank and moldy. We walked down a dark small... More 

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Sharen B, Thank you for leaving your recent experience of the Palace Resort on Tripadvisor. We value all comments so we will know where to strive to do better. All of the condos at the Palace are individually owned and we are working with some of the homeowners to upgrade their units in the resort but unfortunately these things... More 

high point
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a nice queen studio room and oceanfront. We booked through booking. So no free breakfast but our nice was great. Our room was clean and the staff was great. I would agree that upgrading will not hurt and faster elevators would be great. I almost let this hotel slip by reading reviews. However this is a nice place... More 

Was this review helpful? Yes 2
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Momw2boys, Thank you for sharing your vacation experience with the Tripadvisor community. We work hard every day to keep guest coming back and making sure your stay is the best on the beach. We are glad to know that you gave us a try even after reading some of the reviews. We will like you to know that your... More 

Brooklyn
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a little on the older side. There are only 4 elevators which are also used by the staff so its a little tricky during the day. You will have to wait a little longer for one but hey. They do have on site parking which is always cool and they are right on the Beach which always... More 

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Dear Guest, Thank you for sharing your recent experience of the Palace Resort it is greatly appreciated. We work very hard to make sure that our guest have a wonderful vacation experience. We would like to apologize to you for the experience you had with the free buffet. We try to switch the breakfast on a daily basis but sometimes... More 

Hotel Review Summarization

What travelers say

  • Free breakfast(11)
  • Very nice(7)
  • Wave rider(3)
  • Hot tub(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (22)
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Ocean Front Sun Suite (44)
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Ocean Front Sun Suite with Altered Layout (43)
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Ocean Front Two Bedroom Suite (86)
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Ocean View Two Bedroom Suite (86)
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The Hotel (31)

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