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All 214 Myrtle Beach hotels

The Palace Resort

3.0 of 5 Hotel   |   1605 South Ocean Boulevard, Myrtle Beach, SC 29577
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The Palace Resort
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49%
Ranked #94 of 214 hotels in Myrtle Beach
A recent review
5 of 5 stars reviewed 4 days ago
crazylifemom ohio
  • Overview
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  • Room tips (206)
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872 people have reviewed this hotel

Traveler rating
    209
    203
    101
    102
    257
See reviews for
330
215
13
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
1 review
2 of 5 stars Reviewed yesterday NEW

My family and I stayed at the Palace Resort Aug. 14-17, 2014. The room needed to be updated, Refrigerator was old and could not place anything on the side because of no brackets to hold anything. The beds were very uncomfortable and the mattress on the murphy bed was so old it looked like it should have been waiting at... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The pools and hot tubs areas were nice and access to the beach was very convenient but that's about all. Check in was supposed to be at 4pm, but our room wasn't ready until 5pm. When we finally got into our room, it was very outdated and not very clean. The bathroom smelled like old wet clothes. The furniture was... More

Was this review helpful? Yes 1
Joshua, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This resort is so dirty and outdated. We had to stay that night or loose our $$. The comforter was dirty and the spare in closet was torn and dirty. The blanket had hair on it! The bathroom had a black throw rug, that I threw right out. We walked in our socks and slept in our clothes. The shower... More

Was this review helpful? Yes 1
ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

First time staying at the Palace, and will return. We booked with a property management company, and not through the resort. We did not have access to the daily breakfast but, I prefer to cook. Talking to other guests, and they all said it was very good. 2 pools, 3 hot tubs, 2 beach access points, and a place to... More

Was this review helpful? Yes 1
Bastian, va
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

The room was ok needed a upgrade, but why I would not stay there again was over the room service, they are suppose to clean your room e very day but they hardly touched ours, we had to clean it ourselves. We complained but nothing was done about it.

Was this review helpful? Yes 1
North carolina
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

My girlfriend and I stayed in room 1904 for 3 days. The reaction from my girlfriend entering the room was priceless! The exact words from her "Oh, wow this is nice & the view is great". We enjoyed everyday of our stay. Now, before I booked I read all the reviews on tripadvisor (865 reviews) most of my attention was... More

Was this review helpful? Yes 3
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for taking time to post a review about your experience with us on TripAdvisor. Every comment that we receive is valuable in helping us evaluate and improve our quality of service. We are happy to hear that you enjoyed your visit, and we would like for you to know that we appreciate your business very much. From all... More

Luray, Virginia
1 review
2 of 5 stars Reviewed 6 days ago NEW

We have been coming to Myrtle Beach for years and have stayed several different places, but this stay was by far the worst because of the hotel. We had to wait after check in time in the lobby with 2 carts of luggage while others where being check in. After many trips up to the desk, finally they gave us... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide excellent customer service and the perfect vacation experience. We are aware that an experience such as this gives an impression of... More

1 review
3 of 5 stars Reviewed 1 week ago

It was my first time attending the hotel and we'll the only thing I can complain was the elevators it took to long also the pools and hottubs were dirty when I came in. The service was so so they helped at times when something was wrong in the room but the house keeping was excellent they would clean and... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide excellent customer service and the perfect vacation experience. We are aware that an experience such as this gives an impression of... More

North Carolina, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Palace for the first time last week. I had read the reviews prior to making a reservation, and was apprehensive, but decided we would give it a chance. During our stay there where several large family reunions staying as well, so it was crowded, the check in was slow, but the employees were friendly. the reviews... More

Was this review helpful? Yes 2
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We would like to apologize to you about the elevator situation they tend to be very busy during our check in check out time. On the behalf of the staff of the Palace Resort we are sorry and hope that you will... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Elevators where very slow it took us 20 minutes to get a elevator from the 12 th floor to the ground floor. We walked into the room and it smelled like urine so we had to go buy air fresheners from Walmart. We had very poor service because we rented through a rental company instead of the palace so we... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. We strive to provide excellent customer service and the perfect vacation experience. We are aware that an experience such as this gives an impression of... More

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Additional Information about The Palace Resort

Address: 1605 South Ocean Boulevard, Myrtle Beach, SC 29577
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palace Resort 3*
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style
#61 On the Beach Hotel in Myrtle Beach
Hotel Class
Number of rooms
298

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Palace Resort and other travelers.
2 questions
1 month ago
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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