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All 216 Myrtle Beach hotels

The Palace Resort

3.0 of 5 Hotel   |   1605 South Ocean Boulevard, Myrtle Beach, SC 29577
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The Palace Resort
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Ranked #95 of 216 Hotels in Myrtle Beach
A recent review
3 of 5 stars reviewed 2 days ago
glb41 Fayetteville, North Carolina
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891 reviews from our community

Traveler rating
    212
    209
    106
    103
    261
See reviews for
337
224
14
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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1 review
1 of 5 stars Reviewed yesterday NEW

My parents booked this room for our family vacation, and I was quite hesitant to go because of all the bad reviews I had read. Turns out my hesitations were completely justified. We booked our room (912) through a separate booking agency, and the room was completely disgusting. It was supposed to be a non-smoking room, yet reeked of smoke... More

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Fayetteville, North Carolina
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

We were just there in August for a family reunion. We had no problems making reservations. we were told we could have early check in for those who had to come early due to flight schedule, but that didn't happen. The check-in wouldn't have been so bad if several of the clerks didn't have attitudes. There should be some public... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for sharing your recent experience at The Palace Resort. Please accept our sincerest apologies for the inconveniences you experienced during your stay. We have discussed your issues with our team to work towards bettering our hotel for all guests and providing great customer service. We would like the opportunity to regain your trust and give you an exceptional... More

welch
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I am currently in a room here. If you want to message me I will answer any questions you have. Some good things staff is very friendly, breakfast is great, location is good, there are no problems with the elevators ( they seem very fast compared to some in the area). Some disappointments I requested a floor lower than where... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you so much for your review, we are so glad you enjoyed your stay with us! We teach our staff to do whatever they can for our guests and give them the best service out there. I want to apologize to you about the cleanliness of your unit. We do wish you would have reported this issue to the... More

Burlington, North Carolina
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

check in went well til we saw the room was very disappointed with letting any one in that room for what you pay a night so that said i asked if they would give us another room no problem they took care of it and put us in a beautiful room 1910 1 bedroom condo colors were beautiful ,pool was... More

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Ebony W, General Manager at The Palace Resort, responded to this review

We appreciate that you took the time to comment on your recent stay with us. I love to hear from our guests, but particularly those that have stayed with us regularly. It's important to us that we not only give great service and a great product, but that we deliver these consistently. We look forward to seeing you again. Warm... More

High Point, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The Palace is very clean and the breakfast is included for 2 guest, others are charged $8.00 which is a bargain for the amount of food you get.Great view of the ocean from any room.The staff is very friendly and helpful.We have stayed at the Palace for years and will continue to do so.

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for taking the time to comment on your recent stay at the Palace Resort. I appreciate your feedback on the free breakfast for two.We truly appreciate the comments and are thrilled that you enjoyed your experience here. We hope to have you back to visit us should your travels bring you to the Myrtle Beach area again. I... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Well first off let me say that i have stayed at the Palace resort on three differet occasion but my stay this time was a very unpleasant stay we normally come down for bike week and stay about 7 days well this time from 5/22 to 6/3 was a very unpleasant stay i say this because when we 1st checked... More

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. Bed bugs are a very serious issue in the hotel industry today. This is not a subject to be taken lightly and one that is... More

Woodlawn, Virginia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We were booked to stay from 09/12 through 09/15 room was angle ocean view queen bed. Door frames were rusted, bed was a full size, air unit was so loud you couldn't rest if we had stayed. Went to go our on the balcony you had to push the chair out of the way to get the door open to... More

Was this review helpful? Yes 2
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. I wish you would of reported your issues to the front desk so we could have addressed the situation.We strive to provide excellent customer service... More

Fayetteville, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The room was ok. Didn't get in it until 4PM. Had no soap dish towels or bath mat. The TV wasn't positioned to watch in bed. The AC was very loud. Did not sleep well at all. Came home with a sinus infection. Could smell tobacco smoke. The breakfast was outstanding. The best anywhere. I give an A+ to the... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that you did not like your room. We wish you would of reported your issues to the front desk so we could have addressed the situation and made your stay more enjoyable.All of the units at... More

Wilmington,De
Top Contributor
106 reviews 106 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Just stayed for 4 days Little things were annoying Most beach chairs around pool were not in good shape Our room needed some new furniture Everything we called desk we got quick friendly assistance It was a no smoking facility BUT the only smokers I saw out side seemed to be hotel employees Breakfast was good and plentiful Well priced... More

Was this review helpful? Yes
Ebony W, General Manager at The Palace Resort, responded to this review

We want to thank you for taking the time to post a review about your experience with us on TripAdvisor. We strive to provide excellent customer service and make sure that the guest have an exciting, fun filled , enjoyable vacation experience. Every comment that we receive is valuable in helping us evaluate and improve our quality of service. We... More

Greensboro, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our room was generally good but the bathroom had several issues. The bulbs kept flickering, toilet constantly ran and one light fixture didn't work at all. The room was ok but needed some TLC. When we arrived we asked the front desk and the sercurity guard if our truck was the correct height to park where we were and was... More

Was this review helpful? Yes 1
Ebony W, General Manager at The Palace Resort, responded to this review

Thank you for choosing the Palace Resort and for taking the time to share your experience with others. We are very sorry to see that your stay did not meet your expectations nor our own. I wish you would of reported your issues to the front desk so we could have addressed the situation. We wish we would of known... More

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Additional Information about The Palace Resort

Address: 1605 South Ocean Boulevard, Myrtle Beach, SC 29577
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Palace Resort 3*
Number of rooms: 298
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Also Known As:
The Palace Hotel Myrtle Beach
Palace Hotel Myrtle Beach
Myrtle Beach The Palace
Palace Resort Myrtle Beach

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