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Sands Ocean Club Resort

2.5 of 5 9550 Shore Drive, Myrtle Beach, SC 29572
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Sands Ocean Club Resort
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Sands Ocean Club Resort
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655 reviews from our community

Traveler rating
    166
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    95
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278
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This place was a dump We had an ocean view suite, upon walking in you first saw the the kitchen cabinets falling off the hinges the stove covered in rust and crud. The bed mattress was old and on a downward slant. When you sat on the bed you got springs up your butt. The t.v was from the 70s... More

Was this review helpful? Yes 4
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review. We apologize that the room you were first in was not acceptable. Yes, they are individually owned and kept up by the owners. This is no excuse however. We are happy to hear that the manager on duty moved you to a pleasant unit. The owners will be informed and will be asked to update... More

grand rapids, Michigan
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We got a two bedroom oceanfront suite on the 10th floor. Very pretty view; pretty down-at-the-heels room. Tired decor, hard bed, moldy bathtub, dripping faucet, toenail clippings in the carper--no, not making that up. I could have lived with all that for the view and the ocean BUT: the Ocean Annie bar band was so loud I felt like it... More

Was this review helpful? Yes 3
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review and than you for your honest feedback. We apologize if the music was too loud. The intention is certainly not to disrupt your vacation. We do hope you will return again and this time allow us to find a more quiet room with a view. More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay here often and have for years!! Great staff!!! The best!! IF this had been my first time I would not be back...I called the 888# to make the reservation. She charged my card and had the wrong date. Realized HER mistake and became belligerent with me I asked for her supervisor who was worse!!!!! I then called the... More

Was this review helpful? Yes 5
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review. We certainly appreciate the feedback as well as making us aware of the lack of customer service on our part. We will definitely make sure this issue is addressed. We value you as a customer and we do hope this experience will not deter you from returning in the future. More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent Oct 4th through Oct 8th there ...in 2 separate rooms and loved both !!! Was going with family on the 5th and had already made reservations for a suite awhile back. Hubby & I decided to go a day early so got another room for just us...They were very accomodating with the checkout/checkin times between the 2 rooms.... More

Was this review helpful? Yes
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review We are very happy to hear you enjoyed your stay with us. We greatly appreciate the feedback and hope you will return again soon! More

Waynesville, North Carolina
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our second stay at Sands Ocean Beach, and both times, it has been just fine. Both times were for military reunions, and both times, the Staff has been wonderful. Nice lobby area, free covered parking, beach bar and lounge, for those so inclined. Also, included breakfast buffet (all you can eat) with wonderful omelettes by Thomas 😊 not... More

Was this review helpful? Yes
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for posting a review We greatly appreciate your feedback and we hope you will return again. More

Ridgeley, WV
Top Contributor
55 reviews 55 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had stayed in this property before, but it had been over 10 yrs ago. A few changes, such as upgrades to the public areas, some of which were very nice. They have a River City Café in the hotel now, Ocean Annie's is still one of the best beach bars around, plus they have a nicer indoor lounge. The... More

Was this review helpful? Yes 1
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review. We are very sorry you had to wait for a room. It was certainly not out of spite. It seems you were happy with the rest of the resort and we are glad to hear this. We do hope you will consider returning for another stay. Thank you for your feedback. More

VA
Top Contributor
93 reviews 93 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When we arrived the staff was very helpful. We wanted to go and look at the room before we committed to taking the room that we had reserved. Good idea for everyone to do this. One room that we went into was a 2 bedroom condo. I've attached a photo of one of the twin beds for the children's room... More

Was this review helpful? Yes 3
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review We are sorry to hear you were not happy with your accommodations as well as the overall atmosphere of our resort. We have plenty of families who come to our resort year after year who enjoy the facility and the amenities.We are dismayed at your comments referring to us as a "party place." Yes, we... More

North Carolina
Top Contributor
76 reviews 76 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed in this resort yearly for over 20 years. We are amazed that it has fallen into such disrepair. The rooms and public areas are desperately in need of refurbishing. The venue is otherwise great though. It is situated on the beach within easy walking distance of a pier. There is an outdoor beach band bar, lazy river,... More

Was this review helpful? Yes 1
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review. We thank you so much for being a long time customer of our resort and we certainly appreciate your feedback. We are always trying to improve our facility and we will address the issues you pointed out. Look forward to having you visit again soon! More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

When i arrived at the desk to check in at approximately 7:30 PM i felt as if i was bothering the clerk. She only spoke about 5 words to me during the entire process. I then parked my car, grabbed my luggage and headed to the room. After searching the 9th floor for my room, I proceeded to the desk... More

Was this review helpful? Yes 4
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review. We apologize for the lack of customer service from our Front Desk. This is not acceptable and will be addressed accordingly. Thank you for the feedback concerning your room, we will look into this as well. We do hope you will give our resort another chance as we have so many happy and pleased guests... More

Covington, Virginia, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed there in July 2014, loved it because my favorite things is the beach and music, they had 2 live bands that played until 11:00 pm, so I could lay in the sun and listen to the music or sit in my oceanfront room right in view of Ocean Annies. Only thing wrong, the room was very small but... More

Was this review helpful? Yes
Sands R, Sands Digital Marketing at Sands Ocean Club Resort, responded to this review

Thank you for your review. We are very happy to know you love spending time at our resort and we so hope you will return again soon. More

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(4)
  • Outdoor pool(3)
  • Parking garage(3)
  • Hot tub(3)

Additional Information about Sands Ocean Club Resort

Address: 9550 Shore Drive, Myrtle Beach, SC 29572
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sands Ocean Club Resort 2.5*
Number of rooms: 450
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Also Known As:
Sands Ocean Club Hotel Myrtle Beach
Sands Ocean Myrtle Beach
Sands Ocean Club Resort Myrtle Beach
Sands Ocean Resort

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