What others have said is true, the staff is VERY friendly and the outside activities are great for kids. We arrived with our extended family; 4 rooms, 3 dogs, and a 14 month old. The rooms are not immaculate but ours was okay. We were on the 2nd floor, oceanFRONT!! We were literally steps from the beach. The room had... More

Highly disappointed !! It was continuous screw ups one after a another. Looking forward to our ocean view escape while our son could meet up with some close by baseball friends they booked here also . But no , our reservation got screwed up , got delayed and sent to another place . Re booked a room to find out... More

This was our first trip to Myrtle Beach and I was very concerned because I made our reservations and then started reading reviews. We arrived at 3p.m. and our room was ready and we were allowed to check in. The front desk staff were very nice and greeted us with a gift pack for our dog. The rooms were not... More

This was our 2nd stay at this resort: Stayed in one of the towers last time but opted for a 2 BR suite in a villa this time. Side view of the ocean is a little deceptive - we heard it more than we saw it. Agree with all other reviewers that hotel is badly in need of a MAJOR... More

We booked a one bedroom oceanfront suite in Tower 1 for just one night. The room was really bad. Broken closet doors, microwave had "out of order" taped to it and the one bathroom sink was clogged and the shower had no handle/knob, no ability to turn the water on. After two trips to the front desk and 4 hours... More

Here are the positive aspects of the hotel: large room, nice view (even from a 2nd floor balcony) of the beach, kid friendly and pet friendly. It goes downhill from there. The hotel is pretty run down, the rooms just don't feel clean as the carpet is old and dirty, the room smelled. There was a coffee pot and fixin's... More

when i arrived my room was dirty ,carpet had stains, there was a roach combat and cob webs by the door. i complained to the manager sandra and she stated it is what it is. I was afraid to go to.sleep because there were bugs on the carpet..fyi stay.away from ocean dunes; try the sands dunes cleaner and modern..

When I called the before arriving I received poor customer service. When we arrived the lady at the desk spoke at a low level so we could not understand her, she was very rude. Threw id and cards back at us. Finally we get to our room, which smelled when we entered. Our bed had sand in it and the... More

We have stayed at Ocean Dunes for the last 17-18 years and have watched it take a turn for the worse the last 5 years. We stayed there in March in tower II. The room was dirty, maid servive was poor, heating did not work, light bulbs were out and the hot water was medium warm. After returning home I... More