I came to ocean reef with my husban,my mom and my 3yr old daughter. It was the best hotel ever. Front desk was very helpful. Our room (WHICH WAS ON 7TH FLOOR) was very clean and the view was spectacular. The kiddie pool and lazy river were in fact always full but it did not stop us from having a... more

My husband and I stayed at the Oceanreef for two nights with our one year old. The good: We arrived well before check in, the hostess was very helpful, she told us to feel free to use the resort, and check back shortly to see if our room was ready. The pool is nice but crowded. The kiddie pool was... more

We found this hotel on the internet and liked what we saw. There are many room accommodation choices. They had exactly what we wanted and were very polite and helpful. Check in and out was quick and easy, amenities were great- something for everyone- and staff was friendly and helpful. We stayed in the north tower and it was very... more

First of all, our airconditioning did not work. We called maintenance when we got to the hotel and they sent out a worker. He ended up bringing us a box fan, not the best idea. After a scortching night we called for maintenance again, this time they said they found the problem and that it was fixed. Not fixed. Then... more

We stayed for 5 nights at the Ocean Reef in late July. The rooms are pretty clean for the most part. The bathroom was clean---no mildew, but our shower stayed clogged the entire trip. Toilet requires, at minimum, three flushes; so, there are obviously some plumbing issues. The double beds are on Queen bed frames, so we had to remember... more

Nice hotel but several complaints. One is the beds, hardest mattresses ever. Our backs killed us every morning. Parking is across the street so it is very inconvenient especially if it rains, which it did while we were there, hard!! The pool was very crowded and not enough chairs. Barely enough space to walk and if you do get a... more

We arrived at the hotel a couple of hours before check in at 3pm. The front desk staff was very friendly and helpful. They showed us where the changing rooms were so that we could let the kids swim while we waited for our room. We stayed in a 4 bedroom condo with 2 other families. The room was clean... more

this trip was a get away for my boyfriend and i. the front desk was great i had no complaints. the scenery around the hotel was nice and landscaped well. this trip was amazing, even though it rained our entire trip. more

We just returned from our stay at the Ocean Reef Resort and were very pleased with our experience. We have a 3 year old son and this was his first trip to the beach and he loved it! And I don't just mean the beach...he liked the hotel. We stayed on the 7th floor in an oceanfront room. The room... more