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Westgate Myrtle Beach Oceanfront Resort

415 S. Ocean Blvd., Myrtle Beach, SC 29577 (Formerly Holiday Inn)
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Westgate Myrtle Beach Oceanfront Resort
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Westgate Myrtle Beach Oceanfront Resort
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1,102 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Westgate Myrtle Beach Oceanfront Resort
See the most recent reviews
Ohio City, Ohio
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 21, 2012

Gross!! The only thing good about this place is that they are tearing it down. Gross rooms! Bugs everywhere!! All trying to see the timeshare condos! The new condos that were build are nice, but with the title of Westgate...the hotel side is giving it a bad name....and roaches! Had to bag all my clothes! I took photos and took... More 

Was this review helpful? Yes 3
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for your feedback. Our hotel rooms are the most economical rooms on the property. We do have larger rooms with added amenities such as hot tubs in the bedrooms, full kitchens, rain head shower heads, flat screen TV's, DVD players, and on property parking access. These rooms are an upgrade from the hotel rooms and are priced accordingly.... More 

Jacksonville, North Carolina, United States
1 review
4 of 5 stars Reviewed August 20, 2012

Fast Check-In, friendly service. Definitely recommend! Housekeeping was good and there within when I called for anything. Stay for the two days in August and will return in next summer. Thank you Westgate!

Was this review helpful? Yes
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

We are so glad that you had an “awesome stay” at Westgate Myrtle Beach Oceanfront Resort. Guest satisfaction is our highest priority so we are pleased that you would “definitely recommend” our resort. Our housekeeping and maintenance departments are prompt and customer driven. Thank you for choosing Westgate Myrtle Beach Oceanfront Resort for your Myrtle Beach vacation. We look forward... More 

Cleveland, Ohio
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 20, 2012

Stayed August 8-11, 2012. We got a great rate via hotwire on a city-view hotel room. The hotel room was very basic - not a problem for us, as we go to hit the beach all day. Our room was clean, and the hotel was right on the beach. And most of the staff were really friendly, especially housekeeping. I... More 

Was this review helpful? Yes
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for your review. We offer many different room types ranging from traditional hotel rooms to fully furnished condo suites. We have a fantastic location in downtown Myrtle Beach and are a family oriented resort. Our pool deck contains several pools including a kiddie pool. Coconut Willies is our outside food and beverage outlet and is open for lunch... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2012

My husband & I stayed 2 nights for our Anniversary & the service was great, the resort is beautiful lots to do & right on the beac close to all the attractions! I am looking forward to staying at the Westgate resort again soon:-) I recommend this place to everyone. Very clean & Beautiful!

Was this review helpful? Yes
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for your excellent review of Westgate Myrtle Beach Oceanfront Resort. We are honored that you and your husband stayed with us for your wedding anniversary. You are correct; we are located right on the ocean and close to all the popular Myrtle Beach attractions. Guest satisfaction is our highest priority so we are pleased that you recommend our... More 

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 19, 2012

This is the worst, worst hotel ever, horrible. We were disgusted with it some staff were ok but equally others were extremely rude and unhelpful, I find it difficult to put my disgust into words. Rooms fairly clean but basic and very, very shabby. Our bedding had holes in. Parking is not on site, only for owners/timeshare, and V.I.Ps. Location... More 

Was this review helpful? Yes 2
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for your feedback. We work hard to exceed our guest’s expectations and we apologize that we fell short during your stay. Your review will be shared with management including the maintenance, housekeeping, and restaurant departments to ensure that this does not happen again. We appreciate that you brought these issues to our attention as we work diligently to... More 

Youngstown, Ohio
2 reviews
4 of 5 stars Reviewed August 18, 2012

August 12 2012, we took a family trip from ohio (flew instead of the 10-12 hour drive) to Westgate Resort Myrtle Beach. As soon as we arrived at the hotel we were greated by friendly staff. They even gave us a VIP pass to park directly in front during our stay since it was my birthday. We had a two... More 

Was this review helpful? Yes
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

We are so glad that you had a nice family getaway at Westgate Myrtle Beach Oceanfront Resort. You are correct; our staff is friendly and they work very hard everyday to make sure our guests are enjoying their stay. Thank you very much for recognizing our housekeeping, restaurant, and activities departments. We are pleased that you spent your birthday with... More 

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 18, 2012

Stayed in the hotel and had a great time! Service was awesome the staff could not be more efficient and friendly. Housekeeping was on the ball and there within a few minutes when I called for anything. Stay for the entire first week of August and will return in the fall for golf. Thank you Westgate!

Was this review helpful? Yes
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for your recent review of our property. We are very glad that you had a great time at our property. We are glad that you found the staff to be awesome and that they were very efficient and friendly. It is great that you stayed a week with us and that housekeeping was on the ball. We can... More 

1 review
5 of 5 stars Reviewed August 14, 2012

This resort was excellent check in was fast and feiendly, Rooms are excellent me n my husband had a onebedroom villa as a get away for our anniversary and loved that it was quite n convienent to shipping n entertaiment we plan on taking the kids here next year

Was this review helpful? Yes
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for describing Westgate Myrtle Beach Oceanfront Resort check in as “excellent”. We are pleased that we exceeded your expectations "went out of his way to be sure your vacation was enjoyable!!" We love that you will "plan on taking the kids here next year". We all thank you and look forward to welcoming you back so that we... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 13, 2012

I stayed in this hotel in late July. I arrived to find a friendly guy asking if I were staying there to which he told me after checking in I'd have to park half a block down and across the street. Lovely. Upon getting up to the room, the door was in such poor condition that I literally had to... More 

Was this review helpful? Yes 2
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you for your feedback. We pride ourselves in exceeding vacation experiences and understand how important it is for our our guests to have a vacation that exceeds all expectations. We sincerely apologize for any inconveniences that you had encountered during your stay with us. Your comments regarding maintenance issues have been addressed with our maintenance department and we have... More 

Glade Spring, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 11, 2012

August 11 2012 , My family and I just returned from vacation at Westgate Resort Myrtle Beach. Everyone please beware if your not an owner of this resort the staff will treat you like crap! I let my husband talk me into staying there after he had taken 60 + golfers in Janurary 2012. The very first thing that happened... More 

Was this review helpful? Yes 1
WGMB, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review

Thank you so much for bringing this to our attention. Our goal is to exceed your expectations and we apologize for falling short during your stay. We are investigating this to ensure that it does not happen again. Your input regarding the bell staff has been brought to the attention of the manager for follow up. We provide assistance to... More 

Hotel Review Summarization

What travelers say

  • Lazy river(13)
  • Very nice(9)
  • Amusement park(8)
  • Parking lot(7)
  • CUSTOMER SERVICE(5)
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Room/suite (123)
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Hotel & grounds (59)
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Dining (9)
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Amenities (31)
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Beach (8)
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Children's Pool (3)
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Double City View Room (25)
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Double Oceanfront Room (28)
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Lap Pool (9)
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Lazy River (3)
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One Bedroom Oceanfront Deluxe Villa (43)
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One Bedroom Oceanfront Villa (34)
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One Bedroom Oceanview Grand Villa (58)
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One Bedroom Oceanview Villa (36)
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One Bedroom Standard Oceanfront Villa (37)
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Pool (4)
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Restaurants and Bars (12)
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The Hotel (17)
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Two Bedroom Oceanfront Villa (65)

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