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Holiday Inn Express Myrtle Beach-Broadway @ the Beach

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3100 Oleander Drive, Myrtle Beach, SC 29577
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Holiday Inn Express Myrtle Beach-Broadway @ the Beach
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231 Reviews from our TripAdvisor Community

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Charleston, South Carolina
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel was in great location to where we needed to go. Unfortunately, it needs to be renovated big time. All the way from the lobby, breakfast area, to the guest rooms. Carpet was worn out and stained in the hallways, bathroom door didn't have a lock, sink had a huge crack. The staff was very friendly at check in... More 

Helpful?
Thank Nicole R
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

AVOID THIS HOTEL AT ALL COSTS!!!! While on a family vacation my mom found a razor blade in her bath towel (picture below). Thankfully she did not injure herself but it was very close. The way the razor blade was placed in the towel you can tell someone on the staff placed it there to injure an unsuspecting guest. I... More 

Helpful?
Thank Chelsea H
Mercedes L, Director of Sales at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear Chelsea H, I am working closely with my new General Manager, Steve Madert, to investigate the issues you listed in your review. I am completely shocked to hear that this has happened at our property since our laundry department has a strict quality control method of folding towels and we do not store razor blades at our property. I... More 

Travelers are raving about these Myrtle Beach hotels

West Columbia, South Carolina
1 review
5 of 5 stars Reviewed January 5, 2016

I would like to commend Joy & Debby who worked in the restaurant area January 1st, 2016. They were happy, friendly staff who helped me get breakfast and drinks. I enjoyed their conversation and they were very helpful in recommending places to visit and eat in the Myrtle Beach area. I followed their recommendations and I ended up having a... More 

Helpful?
Thank brian g
Mercedes L, Director of Sales at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Thank you for your awesome feedback! I am excited to hear that you had a wonderful start to your New Year's and that our breakfast staff provided excellent customer service! Myrtle Beach has so much to offer to our guests and I am glad that you were able to enjoy yourself while you were in town. Please come back and... More 

Charlotte, North Carolina, United States
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed December 20, 2015 via mobile

Great location. Walking distance from Broadway at the Beach, Captain George, T Bonez, and a host of other attractions. The hotel is dated, the bedding is old and the room smelled like gym socks. I stayed for an hour and checked out. Just that bad.

Helpful?
Thank CMichelleB
Mercedes L, Director of Sales at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear CMichelleB, Thank you for sending us your feedback about your stay. I am very sorry that we were unable to accommodate you before you left our property. Our staff works very hard to make sure our guests receive exceptional service with any issues they encounter. I am pleased to announce that we are now under new ownership and that... More 

Clearwater, Florida
Level Contributor
460 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed November 24, 2015

An excellent complimentary breakfast; free newspaper if you get up early enough to get one from front desk. Some maintenance issues (shower faucet stuck on cold; leaky and noisy frig; rusty tub under shower mat in some rooms; no shower mat in some rooms; not very clean---very dusty furniture in rooms!!!). Very comfy beds and linens. Good free wi-fi and... More 

Helpful?
Thank wacotx46
HoneyImGood, Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

wacotx46, We are pleased to hear that you loved our breakfast and location. I am sorry to hear that there were any maintenance or dust issues- I have reported this to our maintenance and housekeeping teams so we can get those corrected straight-away! I am sure you will notice the difference when you return! Our team loves having you visit... More 

Surf City, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

My husband and I stayed here this past weekend (October 24th-25th)for our 1st Anniversary. The staff was very welcoming and friendly. Our room was very clean and cozy. The bathrooms could have a little bit more lighting; however, it didn't hinder my husband and I from having a wonderful experience. I also like the fact the hotel is dog friendly... More 

Helpful?
Thank Erica F
MYRSC, General Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Erica F, We are so happy you chose to spend your anniversary with us at the Holiday Inn Express Myrtle Beach! From a super-friendly staff to clean-and-cozy rooms, we aim to please! We hope to see you for your next anniversary, as well as birthdays and fun beach get-aways in-between! Thanks for joining us! Yours In Hospitality, Michelle Parks General... More 

Douglas, Michigan
1 review
1 of 5 stars Reviewed October 22, 2015

I was traveling with my family thought we would have one last beach trip before it got to cool instead we needed a shower this hotel was so gross! We puled up to the hotel where there is trash all over the parking lot, walk through the front door where there is more trash, the lobby floor looks as if... More 

Helpful?
Thank Gary T
MYRSC, General Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Gary T, I have sent you a private message to receive more details of this stay as I am not sure what may have occurred. I would appreciate more information as I cannot find anything by querying your name in our system. We take such matters very seriously as we want to make sure we address any and all concerns... More 

Foster City, California
Level Contributor
3 reviews
2 of 5 stars Reviewed October 21, 2015

This hotel was like a 1960's singer still trying to make a go of it in 2015! Not up to par with many HEI's I've stayed in nation wide. Dated decor, tiny bathroom, no extra plugs in the desk lamp bases for cell phone & lap top charging (matter of fact there were only 5 wall duplex outlets all buried... More 

Helpful?
Thank Dan L
MYRSC, General Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dan L, I would like to apologize for the issues you had during your recent stay with us. We attempted to reach you yesterday but may have an incorrect number. We are sending you a private message in order to obtain more information as well as to assure you of our commitment to improve for our guests. Please let me... More 

York County, SC
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 21, 2015

We stayed here for 3 nights with our whippets. The staff was very welcoming and accommodating and even had some treats for the dogs. We were on the ground floor facing a pond with a fountain, so the more quiet side of the hotel. Our room was nice with high ceilings and plenty of room. We tried the hotel breakfast... More 

Helpful?
Thank Fouxglove
MYRSC, General Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Fouxglove, We are thrilled to hear you and the whippets had a great stay with us at the Holiday Inn Express Myrtle Beach! As a pet-friendly hotel, we pride ourselves on taking care of all your family members and providing a great stay to you all! We do hope to see you back again! Yours In Hospitality, Michelle Parks General... More 

1 review
4 of 5 stars Reviewed October 19, 2015

The hotel staff was so friendly and checked with us to make sure we enjoyed our stay and were cared for. The breakfast staff is excellent - they work so hard to make sure you have everything you need and all the food is fresh and stocked. Even when we ran in close to the end of breakfast they made... More 

Helpful?
Thank Hailey T
MYRSC, General Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Hailey T, Thank you, Thank you, Thank you for your review of your stay with us at the Holiday Inn Express Myrtle Beach! We truly appreciate that you chose to stay with us and we are happy to hear our team did a great job taking care of you! We hope to see you again and often! Yours in Hospitality,... More 

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