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Holiday Inn Express Myrtle Beach-Broadway @ the Beach

2.5 of 5 3100 Oleander Drive, Myrtle Beach, SC 29577
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Holiday Inn Express Myrtle Beach-Broadway @ the Beach
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Holiday Inn Express Myrtle Beach-Broadway @ the Beach
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166 reviews from our community

Traveler rating
    33
    48
    40
    30
    15
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45
53
7
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Baltimore, Maryland
Contributor
13 reviews 13 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel needs refurbishing from A to Z. carpets stains everywhere, water leaks in the room, a lot of noise in the hallway and dogs running around.. all in all a let down of a hotel.. trying to think of anything positive....honestly none.

Was this review helpful? Yes 1
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear BillyArmstrong, I am very sorry to hear you did not enjoy your stay with us. I want to sincerely apologize about everything you encountered and I want you to know we normally hold ourselves to a much higher standard. Please be assured we will be discussing this and will be working towards making you stay a much more enjoyable... More 

Ontario
Top Contributor
54 reviews 54 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for the first time and was very pleased. It is located right at the bottom end of Broadway On The Beach. My room was high up and I had a very nice night time view of Broadway. The hotel is bright and spacious with a very good breakfast in the morning and a large eating area. Being... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear RSV_Gopher, Thank you for taking the time to express your views on our property. My staff and I are extremely appreciative to read your words. We look forward to seeing you the next time you are in the area. Warm regards, Tasia Irby Front Desk Manager More 

Millport, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 7, 2014

Lovely, clean hotel with very welcoming staff. Nothing too much trouble for them Rooms clean, spacious & well appointed. Free wifi Close to lots of restaurants etc Great breakfast in the morning Ideal stop off

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear Angela D, Thank you very much for your kind thoughts and taken the time to share your experiences with us. We are so pleased we could help make your trip more enjoyable. We look forward to the next time you are in the area. Warm regards, Tasia Irby Front Desk Manager More 

Scotia, New York
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2014

After checking out two rooms @ ocean-side hotels (one we checked into and checked out of 5 hours later - the name was Holiday Inn @ The Pavillion- TAKE NOTE travelers-this one IS NOT part of IHG- and it is the pits! When we went back 5 hours later to check out there was not even a place for us... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear Michele W, We are so pleased to hear that after such a horrible day we made it better for you. Thank you so much for your kind words, and taking the time to share your experience with us. We look forward to you staying with us again in the the future. Warm regards, Tasia Irby Front Desk Manager More 

1 review
5 of 5 stars Reviewed October 24, 2014

After reading recent trip advisor reviews,we weren't expecting a great stay. Were we ever surprised. This hotel is getting a bad rap. We had a chance to meet the new housekeeping manager, Grant Golden, and told him we appreciated the way his staff was doing their work. Rooms nicely maintained and clean. Carpet needs help, as others have noted. The... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear Laurence J, We appreciate what you have said more then you know. I am so pleased that you came here with an open mind after reading the reviews. Thank you for recognizing our staff in a positive manner, we hope that after this stay you will spend many more vacations with us. We look forward to the next time... More 

Hartsville
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 11, 2014

Stayed here for a quick trip the beach for one night. The hotel is fine. I found the location ideal for our stay. The free breakfast in the morning is certainly an added benefit and cost saver when traveling. I found the room to be fine. They are updated. The cleanliness is average, not like home, but not the worst... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear Hartsville, Thank you for your review. We appreciate every word, and are happy to know you enjoyed your stay. We welcome you the next time you are in the area. Thank you, Tasia Irby Front Desk Manager More 

Monticello
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 6, 2014 via mobile

Convenient location to Broadway at the Beach. Hotel staff were very informative and helpful in making sure we had a great stay. Mercedes pointed out things to do and a phone number to call for golf tee times. Our room 200 needed a carpet upgrade. Carpet was damp by the AC and had stains. No tissue paper until I ran... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear 6CPops, I am very sorry your room was not attended to the way it should have been, that is not acceptable. I can promise your review will be passed along to the right people. We hope this does not keep you from visiting our property in the future. If you would like to discuss this further please call us... More 

Top Contributor
102 reviews 102 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 2, 2014

The hotel is only 10 minutes from the airport & close to Broadway at the Beach shopping complex. It sits back off the road a bit in a wooded area with several other hotels, slightly hidden. We arrived around 9:30 pm & the desk clerk was on the phone, in no hurry to greet us or acknowledge us. She was... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear NUHusker, First I would like to say we are happy you enjoyed the convince of our location. Second, I would like to apologize that you were not properly greeted by our desk clerk, that will be addressed. Also, I am sorry you did you not fully enjoy our breakfast. Please call us if you would like to discuss this... More 

Greenville, South Carolina
Top Contributor
52 reviews 52 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 29, 2014

The rooms are old, the furniture is old and the carpets definitely need replaces. I travel a lot for business and leisure and while I could stay here on a business trip I would not bring my wife here. The front desk reception was very polite and the breakfast area was clean and well presented. I was greeted good morning... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear David W, First I would like to thank you for your compliments on our front desk staff and our breakfast staff/area. Regarding the condition of the property and the rooms I do want you to know we have gone under new management and have also hired a new department head for housekeeping. We are hoping this winter to fix... More 

1 review
2 of 5 stars Reviewed September 28, 2014

First I will start with what was right. Great service for morning breakfast. Now the rest of the story. Did not have toilet paper in bathroom. Had to call for tp and was told there "was some at front desk....come and get it". The floor in our room was filthy. Bottom of wife's footies were black after two days. There... More 

Was this review helpful? Yes
MYRSC, Guest Relations Manager at Holiday Inn Express Myrtle Beach-Broadway @ the Beach, responded to this review

Dear Keith K, First, thank you for your compliments on our breakfast. Second, I am sorry to hear the rest of your stay was not up to our standards. We are in the process of getting new carpets for our hotel, however, you should not have been told to "come get it", and I do apologize for that. We have... More 

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Additional Information about Holiday Inn Express Myrtle Beach-Broadway @ the Beach

Address: 3100 Oleander Drive, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Myrtle Beach-Broadway @ the Beach 2.5*
Number of rooms: 114
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Also Known As:
Holiday Inn Express Myrtle Beach-Broadway @ The Beach Hotel Myrtle Beach
Holiday Inn Myrtle Beach
Myrtle Beach Holiday Inn

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