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Crown Reef Resort

3.0 of 5 2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
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Crown Reef Resort
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Crown Reef Resort
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25 reviews from our community

Traveler rating
    9
    3
    4
    5
    4
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6
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2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Nashville, Tennessee
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We headed to Myrtle Beach for a last minute weekend trip. We chose the Crown Reef simply because it had a water park and we thought it would be fun for our daughter. She had a blast. Honestly the room and hotel had everything we could need. We rented the oceanview room with two queen beds and a (well-stocked) kitchenette.... More

Was this review helpful? Yes
Clayton, NC
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

At one point there were tons of negative reviews. Not sure what happened to them. Well, anyways, I purchased a Groupon to stay here without reading the reviews first and when I did, I got a little nervous. I don't usually pay too much attention to the reviews. I know there are many picky, nit pickers out there. I am... More

Was this review helpful? Yes 1
North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This place was completely disgusting. The price was really good, however the minute I walked into the room I felt grossed out. Carpets filthy, things falling apart, mold in the bathroom. The exterior was also really run down and nasty. The breakfast was a serious joke. Please don't waste your time. The only positive thing is that it was oceanfront.... More

Was this review helpful? Yes 1
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Kimberly, Thank you for your feedback, I do appreciate your time in writing this review.It is with great disappointment that i note our inability to meet your expectations and for that, I would like to sincerely apologize.Please rest assured that your comments have been taken seriously and the cleanliness issue you saw will be thoroughly checked out by our director... More

Garner, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The advertised indoor play area and water park is NOT indoor. In fact it really didn't matter since we waited til 4PM for the water park to open before finally giving up and going to Broadway at the Beach. Also, the indoor pool is cold and the area around the indoor pool and other common areas are filthy and run... More

Was this review helpful? Yes 2
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Chris, It was an unfortunate occurrence during your visit with us that delayed the opening of the water park. We sincerely apologize that the opening was delayed, but it was delayed due to installing safety rails that we need in order to make sure each and every one of our guests feels safe. The water park is in the process... More

Mint Hill, North Carolina
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 4 days ago NEW

Room is spotless. bedding and towels are clean. no stains on anything. this is what a hotel should look like. just feet from the beach. highly recommend this resort! so much to do in this area. things for everyone to chose from.

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Mint, Many thanks for such warm compliments. We were happy to have you as a guest with us and delighted to hear that you had a great experience. Your feedback will help us continue to grow as a team and continue to provide outstanding service. We hope to have the pleasure of having you back in the future! Sincerely, Tess... More

Elizabethton, Tennessee, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have been keeping up with the Crown Reef reviews for several months since I had planned a wedding reception and room block at the property. Most of the reviews have been terrible lately, so I was quite worried, but stuck with it. Here is my personal pros/cons list of the property after my event there: Pros: Everyone I met... More

Was this review helpful? Yes 2
Hendersonville, North Carolina
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We were a bit put off by reports of bed bugs and were prepared to go elsewhere if we found any, but happily our beds were just fine. The resort is aging, but is clean and has a great pool area with multiple swimming areas, jacuzzis, and water canals and slides. The families were having a ball. Food options are... More

Was this review helpful? Yes
Greeneville, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We arrived 9/02 for a 4 night stay. The weather was absolutly beautiful the whole time. We first stayed @ the Crown Reef Sept. 5,2008 for our honeymoon. Sharring our arival that evening was hurricane Hanna. Weather cleared and we had a wonderful time. Our return trip this past summer was great. The resort had been "overhauled" so to speak.... More

Was this review helpful? Yes 1
Randallstown, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the crown reef for our fall vacation and had an awesome time. Despite the negative reviews on tripadvisor, I didn't see any bed bugs or roaches in the room, the room was clean and housekeeping came everyday to clean up. The pools were clean and my 1 year old had a wonderful time. Everyone I dealt with... More

Was this review helpful? Yes 2
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dapocade, Many thanks for your fantastic review and for taking the time to let everyone know how great your most recent visit with us was. We try to go the extra mile with our guests and exceed all expectations. We were happy to hear that all of our hard work is starting to pay off, and that your family had... More

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights with 4 kids and a great time was had by all. Upon our arrival we checked in and were given a room only to find it not cleaned so I immediately called the front desk and was told to go to guest services. I went there and Chanda was awesome!!!! She gave us another... More

Was this review helpful? Yes 4
Tess p, Manager at Crown Reef Resort, responded to this review

Sam, We truly enjoyed reading your review and I kindly thank you for having taken the time to write it. We strive to exceed our guests expectations and are delighted to hear that we succeeded during your stay with us. We will be sure to let Chanda, Mary and Marisa know just how much you enjoyed them. As mentioned above... More

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Additional Information about Crown Reef Resort

Address: 2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crown Reef Resort 3*
Number of rooms: 514
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Also Known As:
Crown Reef At South Beach Hotel Myrtle Beach
Myrtle Beach Crown Reef
The Crown Reef Hotel Myrtle Beach Sc
Crown Reef Resort South Carolina
Crown Reef Resort s Beach Myrtle Beach
Crown Reef s Beach Hotel

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