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Crown Reef Resort

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2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
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Wet & Wild Family Package
Best prices for: 1 room 1 guest
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Crown Reef Resort
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Crown Reef Resort
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188 reviews from our community

Traveler rating
    58
    48
    26
    18
    38
See reviews for
103
29
1
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
  • All months
    (188)
  • Mar-May only
    (90)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (53)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Nice Resort,wonderful staff, lovely rooms, ❤ the water park. Looking forward to returning in December for Christmas 🎄 look no farther you wont regret your stay with your family 👪. My kids are ready to go back

Was this review helpful? Yes
Matthews, North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There have been a lot of very negative reviews of this place over the last few years, and I have to admit, even I gave it a questionable review in the past. But all that has changed now. Two years and over 7 million dollars later, this is once again the best place on the Grand Strand! All the rooms... More 

Was this review helpful? Yes 2
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Brian, Thank you so much for all your kind words. We are thrilled to hear you guys had an amazing vacation with us. Our goal is to provide each and every one of our guests with an enjoyable vacation, and are glad you had one. We have been working hard to update the resort and add amenities that would be... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel staff was very friendly and room was exactly what we expected it to be. Our housekeeper Emma was wondetful as well. She always made sure we had everything we needed. The views of the pools and ocean we're amazing. My 4 year old had a lot of fun in the pools and the arcade. Some of the games... More 

Was this review helpful? Yes 4
Brittany J, Manager at Crown Reef Resort, responded to this review

Dear awilliams2015, Many thanks for your fantastic review and for taking the time to express your enthusiasm regarding your most recent, thank you for sharing your feedback with TripAdvisor. We are so pleased to hear that Emma made your stay more comfortable for your family. People of excellence go the extra mile to do what's right, our team is committed... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We traveled with another family and drove from Cape Cod so by the time we arrived the kids just wanted to go swimming and have fun the 4 adults in the party of 14 noticed the lipstick and dirt on glasses as we were about to use also the oceanfront deluxe suite we each booked was dirty the floors ...ceilings..we... More 

Was this review helpful? Yes 2
Brittany J, Manager at Crown Reef Resort, responded to this review

ruicorreia14, Thank you for your feedback, I do sincerely appreciate you time in writing this detail feedback. It is with disappointment that I note our inability to meet your expectations and for that, I would like to send my deepest apologizes. Please rest assured that your comments have been taken seriously and addressed. We appreciate your feedback as it is... More 

Travelers are raving about these Myrtle Beach hotels

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed 3 days and it was one of the best hotels we have ever stayed in. It has plenty of pools so it wasn't very over crowded, the water slides and the kiddie section where fun, and the rooms where very efficient and clean. You have everything at the hotel if you didn't want to leave the hotel you... More 

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Kevany, Thank you for all your kind words about your recent trip with us. You are 100% right, we do try to offer as much as possible so our guests can enjoy the resort and not have to leave. We are thrilled to hear the kids had a great time, and that you got to enjoy our tiki bar. We... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Great place for the family! Lots of things to do. Slides are awesome! Kids had a BLAST!!!! Staff was awesome. Very friendly and helpful. All staff was great but one specific person went above and beyond the call of duty. Joy Bowden was the BEST!!! Every time we ran into her, she made sure that we were having the time... More 

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Anna, Thank you for your kind words about your recent stay with us.Our staff strives on offering excellent service and I'm glad we could do so for you. Joy is a pleasure to have on our team, we will be sure to let her know how much you enjoyed her. When your ready to book your future vacation feel free... More 

Senior Contributor
24 reviews 24 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for my birthday (checked out today) was very excited after seeing the pictures... It's not as great as the pictures.. Our room tower 1 8th floor was nice and seemed clean was nice - tho something has bitten me all over and I am still itching.. You only have a very thin blanket and a duvet cover so... More 

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Missceeairuh, We appreciate all the feedback in regards to your recent trip to The Crown Reef Resort. All of your feedback will give us the chance to improve in areas we need to improve and continue to shine in areas we have excelled in. I wish we could have exceeded all of your expectations as that is what we are... More 

Greenville
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Where do I start? My reservation process was like pulling teeth and I was lied to when it came to price so I had to get that fixed.We show up and they put me in a 1st floor room when I specifically request a room with a tall view. Well I come in after supper and my room smells like... More 

Was this review helpful? Yes 1
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Outofplacecuban, Thank you for taking the time to write a review concerning your recent experience with us. It saddens us to hear that you will not return, as every guest of ours is very important to us. I can assure you we take all situations at the resort very serious and will address your concerns with security. Our resort is... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Years ago, my family and I stayed here for many years, but we had not been here in about 10 years. I was very disappointed with the lack of maintenance of the property. My carpet was soaked so I moved rooms. In the second room, the carpet was frayed on the periphery and the patio never dried out. I have... More 

Was this review helpful? Yes 1
North Carolina
Top Contributor
80 reviews 80 reviews
66 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here for a soccer tournament and read that this hotel had recently been renovated so figured it would be clean and nice...even if it was not upscale. THIS WAS THE MOST DISGUSTING HOTEL I HAVE EVER STAYED IN. Food on the floor in hallway, cigarette butts, dirty, loud, broken doors/windows, etc.. Really can't exaggerate how gross this place... More 

Was this review helpful? Yes 2
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Oceanfront Queen Jacuzzi Suite (50)
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