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Crown Reef Resort

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2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
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Wet & Wild Family Package
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Crown Reef Resort
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Crown Reef Resort
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194 reviews from our community

Traveler rating
    59
    49
    28
    19
    39
See reviews for
106
31
1
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (96)
  • Jun-Aug only
    (0)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (53)
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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Friendly staff Rooms and place old , there so called Reno is supposedly a fresh coat of paint per staff when asked by another customer complainting. Need new rugs. Room smelled very musky. water park was not open they were doing construction on it. They could of let us know if this before we got there. Pool and hot tub... More 

Was this review helpful? Yes
Wisbech, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I am sorry to post a negative about the food. Lunch was top rate so we had an evening meal of curry. We ate it as the basis was good chicken but the taste was missing and I don't just mean spiciness. There was no flavour at all. We did mention this to the waitress and her reply was that... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I contacted Crown Reef looking for competitive group rates for my cheerleaders/cheer families. The staff were eager to help and prompt with all services. We all enjoyed the pools, water park, gameroom, and dining. The new renovations were excellent. I will definitely be booking for my groups again next season.

Was this review helpful? Yes
Hilton Head, South Carolina
Top Contributor
94 reviews 94 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 nights in April at Easter. We had a very difficult time booking our room and ended up being charged for 2 extra rooms. Once we arrived it was even more difficult to get it fixed. It took numerous staff members to figure it out. Everyone was kind, but no matter how many times we explained... More 

Was this review helpful? Yes 1

Travelers are raving about these Myrtle Beach hotels

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our family just recently stayed at Crown Reef resort for Memorial Day weekend. I was lucky enough to have won a 3 night stay from a Facebook contest. I upgraded for a small fee from the package won from the straight queen to a queen suite. I was very very glad to have upgraded for the extra space. That gave... More 

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

just got bsck from here with my wife and kids which are 2 and 4. we were nervous after booking the crown reef and going over the reviews shortly before our trip. lots of negative ones about bugs and it being dirty... so we were expecting to look at our room (1136) and probably switch hotels. but low and behold... More 

Was this review helpful? Yes 1
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

JTA, We can't begin to thank you enough for your kind words about your recent trip to The Crown Reef. We are ecstatic to hear that you had a great time. Our goal is to provide our guests with a fun filled vacation and try to offer as much as we can at the resort so its easier for our... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice Resort,wonderful staff, lovely rooms, ❤ the water park. Looking forward to returning in December for Christmas 🎄 look no farther you wont regret your stay with your family 👪. My kids are ready to go back

Was this review helpful? Yes 3
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Cdrake, Thank you for your kind review. We are thrilled to hear that you had a great vacation! Our goal is to exceed our guests expectations and we are glad we did just that for you. We look forward to seeing you at Christmas, and hope you have a great rest of the year! Have a great day! Tess Pariseau... More 

Matthews, North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

There have been a lot of very negative reviews of this place over the last few years, and I have to admit, even I gave it a questionable review in the past. But all that has changed now. Two years and over 7 million dollars later, this is once again the best place on the Grand Strand! All the rooms... More 

Was this review helpful? Yes 4
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Brian, Thank you so much for all your kind words. We are thrilled to hear you guys had an amazing vacation with us. Our goal is to provide each and every one of our guests with an enjoyable vacation, and are glad you had one. We have been working hard to update the resort and add amenities that would be... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel staff was very friendly and room was exactly what we expected it to be. Our housekeeper Emma was wondetful as well. She always made sure we had everything we needed. The views of the pools and ocean we're amazing. My 4 year old had a lot of fun in the pools and the arcade. Some of the games... More 

Was this review helpful? Yes 5
Brittany J, Manager at Crown Reef Resort, responded to this review

Dear awilliams2015, Many thanks for your fantastic review and for taking the time to express your enthusiasm regarding your most recent, thank you for sharing your feedback with TripAdvisor. We are so pleased to hear that Emma made your stay more comfortable for your family. People of excellence go the extra mile to do what's right, our team is committed... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We traveled with another family and drove from Cape Cod so by the time we arrived the kids just wanted to go swimming and have fun the 4 adults in the party of 14 noticed the lipstick and dirt on glasses as we were about to use also the oceanfront deluxe suite we each booked was dirty the floors ...ceilings..we... More 

Was this review helpful? Yes 4
Brittany J, Manager at Crown Reef Resort, responded to this review

ruicorreia14, Thank you for your feedback, I do sincerely appreciate you time in writing this detail feedback. It is with disappointment that I note our inability to meet your expectations and for that, I would like to send my deepest apologizes. Please rest assured that your comments have been taken seriously and addressed. We appreciate your feedback as it is... More 

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