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Crown Reef Resort

3.0 of 5 2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
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Crown Reef Resort
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Crown Reef Resort
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46 reviews from our community

Traveler rating
    13
    14
    7
    6
    6
See reviews for
18
11
Solo
0
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We came for the water park saying own all year round. This place don't waste your time they will say the water slides will open the next but never happens. This place isn't worth your money. Maybe in the summer never in the winter. Customer service is horrid too. Each tower has a service desk ours was closed the whole... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We've been to the Crown Reef for two separate one weeks stays, 2013 (May) and 2012 (April). The review options didn't allow me to choose those dates so ignore the Dec 2013. Both stays were prior to the recent recent renovations. We have reservations to return first week of June 2015. It may not be the plush, all spankin' new... More

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear Ruth H, Thank you very much for sharing your experience on TripAdvisor. We truly do love receiving feedback from our valued guests, especially repeat guests like you. I'm so pleased that you had a wonderful stay with us and look forward to seeing you again this summer. Thanks again for the great review. We wish you the very best.... More

Greenfield, Ohio, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

So disappointed after a 10 hour drive from Ohio. We walk into our room and find cockroaches everywhere. We were in 433 the jacuzzi suite. We got moved to 333 on,y to be bother by "vibrating pipes" the rest of our stay. And there was "nothing they can do".

Was this review helpful? Yes 3
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear Hallonia S, Thank you for visiting Crown Reef Resort. I apologize for the problems you experienced and appreciate all your feedback. I am so sorry your experience was not better, but I am also confident we will do much better in the future, thanks in part to your feedback. I hope we are able to make up for these... More

Wake Forest
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Need to learn a little about customer service. Asked for a late check out and girl at front desk was rude on the phone. I understand circumstances that will not allow a late check out but a lesson in customer service on how to address those issues needs to be given.

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear mrsnhl, Thank you very much for your constructive feedback. We were happy to hear your stay was OK, but we are sorry it was not exactly what you expected. Our vision is to give our guests the most exciting, fun-filled and enjoyable vacation experience ever. We hope you will consider a return trip so we can try again to... More

Hurricane, West Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Eric the maintenance man deserves a huge commendation... I messed up think I no one of the cords plugged in the wall was my DVD players cord.. long story short.. he knocked.. very polite and professional... he said the Internet box was down and other rooms weren't able to get on Internet m.. OOOPS.. I told him what I had... More

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear Alliecat1972, Thank you very much for your kind review, it really means a lot to us when our guests write about their experience they had with us. We were thrilled to hear how much you and your family enjoyed the resort facilities. We are glad to hear Eric in maintenance was so helpful. We hope to see you again... More

Top Contributor
76 reviews 76 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time visit here. The room was very spacious for the excellent price we paid. Pleased with the room and view. No frills in the room, but that's ok with me. The things that were not as great about it had to do with the layout and signage. It was very cold weather, but I was glad there were several... More

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear GvilleHistoryTours, Thank you for your feedback, I do appreciate you taking the time to review us on TripAdvisor. We apologize for the few issues you experienced. Please note that we will take all of your feedback and improve in areas that you have listed above. Your feedback will be beneficial in our quest to become the top resort in... More

Asheville, North Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 4 nights. The property is still in the process of a remodel. The room we stayed in was 733 on the 7th floor. Very quiet. All rooms are ocean front. You can see the pool below tho. We enjoyed the one bedroom with 2 queen beds. The kitchen was nice. The living area has a murphy... More

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear Laura H, Thank you very much for your kind review, it really means a lot to us when our guests write about their experience they had with us. We were thrilled to hear how much you and your family enjoyed the resort facilities. We will take your feedback into consideration concerning the pillow top mattresses as we are already... More

Marion, Ohio, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

they r very helpful if u need something and if u cant get something to work u call the front desk and they send someone right away like Paul to fix it And every room has a view of the ocean ... they have severl pools and hot tubs for u to chose from we had fun .

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear Angel M, Thank you very much for sharing your experience on TripAdvisor. We truly do love receiving feedback from our valued guests. I'm so pleased that you had a wonderful stay with us and hope you will return again in the future. Thanks again for the great review. Sincerely, Tess Pariseau Front Office Manager More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The staff was excellent. Really went out of there way to make you feel welcome and enjoying your stay. Love the bar looking out on one side at the pool and other side beach. It's a older building with wear showing in places like hallway leading to your rooms is in need of updates. Some bathrooms really shows there age... More

Was this review helpful? Yes
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear Marcia D, Thank you very much for sharing your experience on TripAdvisor. We truly do love receiving feedback of all kinds from our valued guests. I'm so pleased that you had a wonderful stay with us and hope you will return again in the future. The Loco Gecko is a new restaurant added this year, we are thrilled to... More

Bedford, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Crown Reef reached 50k fans on their Facebook page and offered rooms to their Facebook fans for $50 a night, any room type. After looking over their website and see that they had "completely remodeled" every room in 2014, looking through photos on their Facebook page and website, checking Trip Advisor reviews, and reviewing available room types I booked a... More

Was this review helpful? Yes 2
Tess p, Front Office Manager at Crown Reef Resort, responded to this review

Dear AmyMack74, Thank you for visiting Crown Reef Resort. I apologize for the problems you experienced and appreciate all your detailed feedback. I am so sorry your experience was not better, but I am also confident we will do much better in the future, thanks in part to your feedback. I hope we are able to make for these shortcomings... More

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Additional Information about Crown Reef Resort

Address: 2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crown Reef Resort 3*
Number of rooms: 514
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Also Known As:
Crown Reef At South Beach Hotel Myrtle Beach
Myrtle Beach Crown Reef
The Crown Reef Hotel Myrtle Beach Sc
Crown Reef Resort South Carolina
Crown Reef Resort s Beach Myrtle Beach
Crown Reef s Beach Hotel

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