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Crown Reef Beach Resort and Waterpark

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2913 S Ocean Blvd, Myrtle Beach, SC 29577 (Formerly Crown Reef at South Beach Resort)
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1 room 1 adult
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Crown Reef Beach Resort and Waterpark
Crown Reef Beach Resort and Waterpark
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641 Reviews from our TripAdvisor Community

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Myrtle Beach, South Carolina
Level Contributor
7 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

I liked this hotel. It was older but seemed to be kept up nicely. View was wonderful! Only downside was that the walls seem to be pretty thin and you can hear everything going on around you. Also, the pool area was extremely crowded with many unsupervised children running around. Overall it was a nice hotel with an pleasant and... More 

Helpful?
Thank Amber H
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Thank you Amber H for your recent posting. We truly appreciate your comments and it is great to hear that your experience was good. Our resort is making strides daily to improve the overall experience for all our guests. Thank you again for your comments and we hope to see you very soon! Have a wonderful day! Chanda Almond Asst.... More 

Pawleys Island, South Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We live locally and when my daughter wanted to have a birthday party at a pool or waterpark in January, we chose Crown Reef. The eight year old children enjoyed the water slides. However, the adults were really disgusted by how dirty the tables and chairs were in the section where we were to eat. I had to request cleaning... More 

Helpful?
3 Thank jmadi
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Hi JMadi, thank you for your feedback and sharing your observations. Your comments have been shared with the proper department and will not go unresolved. We truly apologize and want to assure you that your concerns are beneficial to us. Thank you again and we hope to soon have the opportunity to give you and your family the best experience... More 

Travelers are raving about these Myrtle Beach hotels

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for four nights last Sept and one in January. On the first visit the elevators were in and out of order. Also had a very wonky feel. This trip I brought the kids back because they had indoor pool and tubs. With the water slides. Don't be fooled none of these are heated. Only the hot tubs and they... More 

Helpful?
4 Thank Mighty H
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Hi Mighty H. we want to thank you for your recent review. Our elevators are currently in the process of either being replaced or serviced. We are truly excited about this project and want to thank you for being patient with us. Also, the temperature of our pools are 84 degrees and that temperature is monitored daily. It is unfortunate... More 

Montross, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

But unfortunately I have to say I was disappointed this year. My husband and I had seen major improvement over the past this year however improvement went in the wrong direction. Started with a cold room which got resolved by moving to a different room which unfortunately wasn't the cleanest. Went to go to the INDOOR HEATED POOLS only to... More 

Helpful?
2 Thank Rebecca M
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Greetings Rebecca M., we truly thank you for taking the time to review our resort. I would like to apologize about your experience and assure you that our team has taken your comments seriously. We are in the process of replacing one of our elevators and it is absolutely inexcusable that you had to walk down stairs. Again, we absolutely... More 

DELGFA
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good hotel with spacious room including family apartments for enjoying a nice vacation at the seashore with swimming pool facility and very food restaurants and bars and exercise facilities at the shore of the sea

Helpful?
1 Thank DELGFA
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Hi DELGFA, thank you so much for your kind words about our facility . We are so pleased to hear that you were able to enjoy our amenities. Our resort offers easy access for guests who does not want the hustle and bustle of driving for entertainment. Thank you so much for your time and we hope to see you... More 

Charlotte, North Carolina
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was very nice, a beach front property with a lovely view of the ocean, room included a kitchenette with full refrigerator and stove. Although there was a balcony it was not accessible for our use because of a pent-house next door and balcony accessibility was given to that unit. All staff were very attentive during our short stay.... More 

Helpful?
2 Thank Gwendolyn970
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Thank you Gwendolyn970 for your recent review we truly appreciate your kind words. It is our prerogative to make sure our guests receive the best experience ever! We are so grateful to hear that your stay was enjoyable. Again, thank you for taking the time to give such wonderful comments. Hope to see you in the near future! Have a... More 

Myrtle Beach, South Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My staycation at the Crown Reef definitely came with some humps, but their pools are amazing and well kept, they are very eager to please their guests and they take the initiative to go the extra mile. I am a local and I have watched the Crown Reef go from ruble to the water-park and resort it has become. And... More 

Helpful?
2 Thank Chloe F
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Hello Chloe F, thank you so much for posting such wonderful words about our resort. You are absolutely wonderful and we want to say we appreciate you so much! It was our pleasure to give you the most exciting, fun-filled and enjoyable staycation experience ever! We agree that Michael and Tess are true gems at the Crown Reef Resort and... More 

Fayetteville, North Carolina
2 reviews
2 of 5 stars Reviewed 1 week ago

The beds were so sprung that it was practically impossible to sleep on them. In fact, we had to turn sideways to find the least sprung/noisy spot. Killed a roach in the bathroom. Pools were cold, although we were told they were heated. We ordered wings at the Loko Gecko and they were good, so we tried the chicken basket... More 

Helpful?
Thank mscharley50
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Greetings MSCHARLEY50, thank you so much for your recent review. I do want to apologize for not meeting your expectations. Your comments have been taken seriously and we will address each concern you've posted. It's unacceptable and our team has notated each issue. Please feel free to contact us at 843-626-8077 if there are any more concerns you would like... More 

Lumberton, North Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked two rooms (oceanfront queen suites) one for myself with two toddlers and my 91 year old grandmother, the second was for my parents down from Michigan celebrating their 31st anniversary. We chose this resort because of its "indoor" water park thinking the kids would have a blast in the splash pad area and because we had been informed... More 

Helpful?
1 Thank Jo B
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Thank you Jo B for taking the time to share your experience on TripAdvisor. Your details are graciously welcomed as it allows us to take ownership of our downfalls, while we continue to make improvements. I am sorry that we missed the opportunity to give you and your family the best vacation experience ever. Your comments have been reviewed with... More 

SC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This was our second stay, the first long before the water park was added. The outdoor carpeting was clearly not replaced during the renovation because it was still torn and gross. I hated to think about what might have been breeding in the saturated carpets around the pools. PLEASE get rid of all the outdoor carpet. The pools were nice,... More 

Helpful?
3 Thank Sirenella4
Chanda A, Manager at Crown Reef Beach Resort and Waterpark, responded to this review

Greetings Sirenella4, thank you for your feedback, we sincerely appreciate your time in writing this detailed review. It is with disappointment that we note our inability to meet your expectations. Please rest assured that your comments have been taken seriously and we will address the concerns posted. As we continue with our upgrades, we want to assure all of our... More 

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