This was our first trip to Myrtle Beach and we couldn't have had a better time. We arrived earlier than we expected and the staff called us within the hour to tell us our room was ready. There was a slight mix up with our room, but the staff fixed the problem immediately. Our children really enjoyed the pool areas....
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We just recently returned home from the Long Bay Resort. We have stayed there several times and always enjoyed its amentities, staff and Martins Restaurant. this time we enjoyed all of the above, except for the Gettysburg seniors who were celebrating their upcoming graduation. They had no respect for any other guest of Longbay being loud, drunk and vulgar.
Longbay...
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Reviewed May 31, 2011
Reviewed February 3, 2012
Reviewed September 6, 2011
Thank you for writing a review for us on TripAdvisor.com!!
I sincerely appreciate the acknowledgement of our staff's efforts to control the behavior of a few rowdy students. As you mentioned, even with additional security, it became an overwhelming task, and several of them had to be evicted.
Since their visit, I have personally contacted the University President & the...
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We stayed at the Long Bay Resort for three nights and found that it is in a good location, away from the main strip but a short drive to whatever we we wanted to do. The pool and beach area is nice and includes plenty of lounge chairs, shuffleboard, a heated river pool, hot tub, ping pong, etc. However, the...
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We are currently finishing up several renovations that we undertook in the beginning of the winter. Some of the improvements include all new granite counter tops, new cabinetry and flat screen televisions for the bedrooms. Additionally, we have added a fresh coat of paint to the entire exterior of the...
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We stayed at the Long Bay this weekend and this was our 9th time staying at the resort over the past thirteen years. We arrived late Friday evening and went to our room to find it less than clean. Now, we aren't sticklers who look for every bit of dust and dirt or who complain about everything. But it was...
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Reviewed March 9, 2010
Everyone was friendly and helpful. However, two people were exceptional. Our room wasn't what we wanted, and Marquita got us exactly what we wanted. Anytime we saw her, she had a smile on her face.
Connor, the pool attendant, was always smiling and asking how our stay was going and if there was anything we needed or wanted. He said...
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I'm so glad to hear you enjoyed the resort and found the staff so friendly and helpful. Marquita & Connor are both valued members of our wonderful team! I will personally see that they are aware of your comments.
Thanks again, and we hope to see you again soon!!
Sincerely,...
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The room was fine but no coffee in the rooms just a coffee pot. The main attraction was the variety of pool areas. You could also play checkers on the roof. The pools were heated. Very family friendly.
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In an effort to prevent waste, we do not provide coffee in the rooms at check-in. However, it is available upon request at the Front Desk. Additionally, we have an on-site Starbucks, for those who don't want to be hassled with making their own morning cup of coffee. Please don't hesitate to...
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This hotel is in a good location about 50 blocks up from the boardwalk. Check in was a quick easy process...A nice perk is that we parked our car on the 8th floor in garage, and my room was on the 8th floor. I had a one bdrm oceanfront suite..if you are expecting luxury this is not the place for...
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I would like to thank you for taking the time to write a review for us on TripAdvisor.com. We value guest feedback in any form, so that we may address any areas that need improvement.
I sincerely apologize for the poor housekeeping service that you received during your stay. We have recently hired a new Director of Housekeeping and are...
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My husband booked this hotel as part of my Babymoon vacation. What a wonderful suprise! Its not just called a resort but actually looks and feels like one. Staff was very helpful, everything was clean, best were super comfortable and the breakfast was to die for...real food. We requested another room with a better view and the manager went out...
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We do everything we can to ensure guest satisfaction. I'm glad we had the opportunity to switch you to a room with a better view. I'm also happy you were able to enjoy the restaurant and the other amenities, and we hope we made your "Babymoon" a memorable one!
We...
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Southern Hospitality all the way! Making reservations, as well as check in, is extremely pleasant. Laura Beth at the front desk recognized & acknowledged me as a returning guest. I felt so welcome! This place feels just like home. The rooms are beautifully decorated, and the resort has everything you need for a wonderful trip. The service extended to guests...
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Thank you for writing a review on TripAdvisor and sharing your experience! We pride ourselves on providing friendly service and high quality amenities. Since a lot of our business is comprised of repeat guests, we always enjoy recognizing those people as a member of the "Long Bay Family". Thanks again, and we look forward to seeing you again in the...
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Our family has been going to Long Bay for the last 10 years! Love Long Bay! Clean, Relaxing,
and always feels like home! They have upgraded the interior and it is beautiful, love the colors!
We enjoy walking to resturants, River City is our favorite! The pool side is always clean and
the mini bar is great for drinks and...
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Thank you for taking the time to share your experience with others! We love that we have so many families and golf groups that continue to come back year after year to visit us. We focus everyday on making the resort a clean, safe and enjoyable place for our guests to stay! Thank you again and we hope to see...
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