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Sheraton Myrtle Beach Convention Center Hotel

4.0 of 5 2101 North Oak Street, Myrtle Beach, SC 29577
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Sheraton Myrtle Beach Convention Center Hotel
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Sheraton Myrtle Beach Convention Center Hotel
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669 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sumter, South Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars NEW via mobile

I stayed here for the scsha conference. It was held at the same location so that made it even better! I received a better rate than the convention because I used Hotwire as usual. This hotel never ceases to amaze me. I utilized room service and the on-site restaurant for breakfast and dinner. A little pricey for breakfast and it... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Check in was fine. Went to room and was checking the beds and linens and to my surprise the light hit the covers and it was just nasty. See picture. Manager said they would replace with all new, just opened linen and take off small amount from bill. Fine. If linens were changed then they have major houskeeping problems because... More 

Was this review helpful? Yes
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning pjto3. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

miami
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When we are choosing where to stay, we choose the best. Never settle for less. Sheraton hotel is synonym to style, luxury, politeness and comfort (I mean on beds!). Since we r SPG VIP we expect VIP treatment and we are getting extra vip! Staff who work there are just extremely professional and friendly in one. It's not just for... More 

Was this review helpful? Yes 1
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning girl_from_belgrade. Thank you so much for your awesome review! We are just thrilled to hear you had a wonderful stay with us and that our staff helped to make it great. We thank you for your Starwood loyalty! We hope to see you again soon. Have a wonderful week. More 

Aiken, South Carolina
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Before arrival, I read some of the reviews, and was worried about some of the negative reviews posted. Prior to arriving, I had to call and make a change to the reservation, and Suzanne, the manager was very helpful. Upon arrival, we were checked in promptly, and happy to find we had an ocean view room on the 12th floor.... More 

Was this review helpful? Yes 1
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning Carolinesc7. Thank you very much for your great review! We are so pleased to hear you were pleasantly surprised during your stay. We hope you'll be staying with us again soon, have a great day! More 

Monroe
Contributor
19 reviews 19 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay tremendously; we were down for the annual MB Marathon. We always enjoy staying at the hotel and also attending the expo. Great place to stay for comfort and location. Parking is a bit tough, we have a 4 door extended cab truck so we parked in the "oversized vehicle parking" area; however, we received a notification... More 

Was this review helpful? Yes 2
Meredyth O, Sales and Convention Services Coordinator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon Jacq555. Thank you for the great review of our hotel! We are glad that you enjoyed your stay. So sorry to hear about the issues you encountered with parking, we hope this matter was brought to the attention of a manager while you were here. Hope to see you again soon! Have a great day. More 

Tennessee
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location was perfect for us. A couple blocks to the beach or to Broadway. The mall and tanger outlet mall was just a few minutes away. We had a corner room which was very spacious. The bed was so comfy. The couch was extremely uncomfortable though. WiFi came and went. It was out 60% of the time. The only... More 

Was this review helpful? Yes 1
Meredyth O, Sales and Convention Services Coordinator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon Mimi23fornow. Thank you very much for taking the time to write your review. We are so pleased to hear you were able to take advantage of our great location. We do hope one of our managers was able to help resolve the issue with your Make a Green Choice vouchers while you were here! Hope to see you... More 

Southeast Michigan
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

What a waste of money! First of all the rooms ONLY come in two types - a single King size bed or two doubles. Since most people coming to the convention center come in large groups, this makes sleeping arrangements incredibly inconvenient and forces you to get more rooms. Second, for how expensive this hotel is you would think they... More 

Was this review helpful? Yes 4
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning Phicampiii. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Greenville, SC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 27, 2015

I typically love a Sheraton but in this Sheraton the employees are trained to never call the GM and to argue and never remove unwarranted charges. This morning I received a room invoice by email. It showed a $5.00 miscellaneous charge each day and $8 per day for self parking. Mandy was unable to explain why I was being billed... More 

Was this review helpful? Yes 5
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon pamelasolarek2. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Charleston, South Carolina, United States
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2015 via mobile

Upon first glance, the room looked great, but after further inspection, we found popcorn and a packet of creamer under the mattress and RIPPED sheets.There were men's underwear, dirty T shirt and socks in the drawer and the view was of the garage and AC UNITS. We asked the concierge, (which by the way, was so much more interested about... More 

Was this review helpful? Yes 4
Meredyth O, Sales and Convention Services Coordinator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon MichelleRwithGS. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Carolina Beach
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 24, 2015

It is a very nice hotel and we have stayed here before. My down ratings are because we had an issue with the room temperature and our room phone. For some reason our a/c kept cutting off and I had to get up 2xs in the middle of the night to reset it. Also our phone was not working correctly... More 

Was this review helpful? Yes 2
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning Lori C. Thank you very much for taking the time to write your review. We are so sorry to hear you experienced some issues during your stay, please know these will be discussed with the proper management. We hope we'll be able to make up for it during your next visit! Have a great week. More 

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Additional Information about Sheraton Myrtle Beach Convention Center Hotel

Address: 2101 North Oak Street, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Myrtle Beach Convention Center Hotel 4*
Number of rooms: 400
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Also Known As:
Sheraton Myrtle Beach Hotel Myrtle Beach
Myrtle Beach Sheraton

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