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Sheraton Myrtle Beach Convention Center Hotel

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2101 North Oak Street, Myrtle Beach, SC 29577
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Sheraton Myrtle Beach Convention Center Hotel
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Sheraton Myrtle Beach Convention Center Hotel
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673 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, North Carolina
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is the second time staying at this location and I still wasn't thrilled! The staff very friendly Steven the concierge was beyond helpful we thank him for that But I feel the hotel needs to be more aware of how they place the guest in this hotel. There was a cheer competition going on and we had issues with... More 

Was this review helpful? Yes
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon 990Shelley. Thank you very much for taking the time to write your review. We are very sorry to hear that you experienced noise issues during your most recent stay with us! We hope you'll be staying again soon so we might have the opportunity to exceed your expectations! More 

1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Staff rude, could not connect to Wi Fi, staff can not give a straight answer,view from room was of the air conditioning system and parking garage,beds have no support,requested King bed would not update even though web site showed Kings available.Questionable cleanliness of in suite bathroom.Would recommend staying anywhere else,Minus 20 stars.

Was this review helpful? Yes 6
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon Jkpo1. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

Fayetteville, Georgia
Top Contributor
130 reviews 130 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived late into Myrtle Beach and check in was super fast. The room was very nice with plug ins between beds to charge your cell overnight. Bathroom was spacious and had all the amenities one would expect from a sheraton + a scruby sponge for your bath (a nice touch). The BEST feature of the room was the super... More 

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Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon Flying4. Thank you so much for your great review! We really appreciate hearing your feedback. We are just thrilled to hear you enjoyed your room and our sweet sleeper beds! We are looking forward to having you stay again! Have a lovely week. More 

Chapin, South Carolina
Top Contributor
97 reviews 97 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a very clean hotel once inside. Our room was perfect except for the Oceanview. The unattached garage is filthy. Check-in is a zoo. There were three clerks but no line. Guests enter from the garage door and lobby front door which has a big pillar at the long curved front desk. So, guests come up from three directons... More 

Was this review helpful? Yes 3
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon chinhome. Thank you for taking the time to write your review, we really appreciate your feedback. While we wish you had a better experience with check in, we are pleased to hear you enjoyed your room. We hope you'll be staying again. Have a great day. More 

Sumter, South Carolina
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for the scsha conference. It was held at the same location so that made it even better! I received a better rate than the convention because I used Hotwire as usual. This hotel never ceases to amaze me. I utilized room service and the on-site restaurant for breakfast and dinner. A little pricey for breakfast and it... More 

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Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon MsSpeechie. Thank you so much for taking the time to write your review! We are so pleased to hear you enjoyed your stay with us during your conference! We truly hope you'll be back again soon! Have a great day More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Check in was fine. Went to room and was checking the beds and linens and to my surprise the light hit the covers and it was just nasty. See picture. Manager said they would replace with all new, just opened linen and take off small amount from bill. Fine. If linens were changed then they have major houskeeping problems because... More 

Was this review helpful? Yes 2
Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning pjto3. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to... More 

miami
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When we are choosing where to stay, we choose the best. Never settle for less. Sheraton hotel is synonym to style, luxury, politeness and comfort (I mean on beds!). Since we r SPG VIP we expect VIP treatment and we are getting extra vip! Staff who work there are just extremely professional and friendly in one. It's not just for... More 

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Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning girl_from_belgrade. Thank you so much for your awesome review! We are just thrilled to hear you had a wonderful stay with us and that our staff helped to make it great. We thank you for your Starwood loyalty! We hope to see you again soon. Have a wonderful week. More 

Aiken, South Carolina
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Before arrival, I read some of the reviews, and was worried about some of the negative reviews posted. Prior to arriving, I had to call and make a change to the reservation, and Suzanne, the manager was very helpful. Upon arrival, we were checked in promptly, and happy to find we had an ocean view room on the 12th floor.... More 

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Meredyth O, Sales Administrator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Morning Carolinesc7. Thank you very much for your great review! We are so pleased to hear you were pleasantly surprised during your stay. We hope you'll be staying with us again soon, have a great day! More 

Monroe
Contributor
19 reviews 19 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 19, 2015 via mobile

We enjoyed our stay tremendously; we were down for the annual MB Marathon. We always enjoy staying at the hotel and also attending the expo. Great place to stay for comfort and location. Parking is a bit tough, we have a 4 door extended cab truck so we parked in the "oversized vehicle parking" area; however, we received a notification... More 

Was this review helpful? Yes 1
Meredyth O, Sales and Convention Services Coordinator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon Jacq555. Thank you for the great review of our hotel! We are glad that you enjoyed your stay. So sorry to hear about the issues you encountered with parking, we hope this matter was brought to the attention of a manager while you were here. Hope to see you again soon! Have a great day. More 

Tennessee
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2015

The location was perfect for us. A couple blocks to the beach or to Broadway. The mall and tanger outlet mall was just a few minutes away. We had a corner room which was very spacious. The bed was so comfy. The couch was extremely uncomfortable though. WiFi came and went. It was out 60% of the time. The only... More 

Was this review helpful? Yes 1
Meredyth O, Sales and Convention Services Coordinator at Sheraton Myrtle Beach Convention Center Hotel, responded to this review

Good Afternoon Mimi23fornow. Thank you very much for taking the time to write your review. We are so pleased to hear you were able to take advantage of our great location. We do hope one of our managers was able to help resolve the issue with your Make a Green Choice vouchers while you were here! Hope to see you... More 

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