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Embassy Suites by Hilton Myrtle Beach-Oceanfront Resort

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9800 Queensway Boulevard, Myrtle Beach, SC 29572 (Formerly Embassy Suites Myrtle Beach at Kingston Plantation)
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Embassy Suites by Hilton Myrtle Beach-Oceanfront Resort
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1,026 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee
Level Contributor
59 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed yesterday NEW

As a hilton diamond I expect clean an well maintained rooms. That is not what I got. There were missing screws in sliding glass doors, loose fixtures in the shower, and cracked tiles. The carpet is also worn out. The breakfast was nicely done as was the lunch restaurant was a good exepience I would not stay here again. Hilt... More 

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Fleetwood, United States
1 of 5 stars Reviewed yesterday NEW

This hotel seemed to be extremely overbooked! I waited for a very long time to check in. There were not enough staff members on hand to serve all their guests The staff was extremely rude and unaccommodating. No one answered the guest services or concierge phone extensions. The elevators were not working and our room was on one of the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 3 days ago NEW

We are currently staying at the Embassy and very disappointed. The staff has been unhelpful and down right rude. To top it off the elevator was broke for days and we had to wait at least 20 minutes to cram on a packed elevator. When I expressed my concerns to the manager I felt I was brushed off and not... More 

Was this review helpful? Yes 3
Ashburn, Virginia
Level Contributor
13 reviews
1 of 5 stars Reviewed 4 days ago NEW

1. Took forever for the elevators. Only one elevator was working and the hotel was completely booked 2. Super loud music every single night for HOURS. You could hear the music all the way on the 16th floor. No way you could just relax and rest. Pretty much your vacation is controlled by the hotel style and what they want... More 

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Charlotte, NC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed at the Embassy Suites Resort Oceanfront Resort in Myrtle Beach in November, 2014 for 7 days. I was actually in Myrtle Beach for work but very much enjoyed my stay at this hotel and would recommend it for business or pleasure visits. I especially like the location as I am quite partial to oceanfront properties. This hotel was... More 

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Atlanta, Georgia
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the second we pulled in through check in this was definitely top notch. The front desk was second to none -Jazmin was incredible, well done Hilton. However, I do not think the concierge was a part of the Hilton brand. On several occasions she was very rude to both people in my party and to others that I witnessed.... More 

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Havertown, PA
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at this hotel many times, and our most recent stay was the best. As usual, the facility and its amenities were top notch, but everyone and everything seemed to be a bit better this year. Our maid service was superb, the pool area not so crowded (and the low key monitoring to assure only hotel guests used... More 

Review collected in partnership with Embassy Suites Hotels

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New York
Level Contributor
122 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a great place for our family vacation. The last two times I came to Myrtle beach I stayed at the much higher rated Hampton Inn Ocean Front. We came here to try something else in the Hilton Family as we are Hilton card members. We all liked this place better then the Hampton Inn for several reasons. The... More 

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
3 of 5 stars Reviewed 6 days ago NEW

Spent 3 nights at Kingston plantation in July. Super friendly staff who helped with all the problems. Rooms need to be updated and maintain. Sofa bed was broken and handle falling off sliding door to porch. Nice pools and common areas.

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Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife, son and I stayed in a condo for a week and really enjoyed the outdoor amenities. There were six pools and a sprayground. Plus there were activities for kids, bands and a few bars. The beach is really nice but was crowded. Overall this is a great place at a great location.

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