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Courtyard Myrtle Beach Broadway

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1351 21st Avenue North, Myrtle Beach, SC 29577
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1 room 1 guest
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Courtyard Myrtle Beach Broadway
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100 Reviews from our TripAdvisor Community

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Traveler rating
    40
    31
    20
    4
    5
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34
18
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mebane, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

This was our second stay at the hotel. We arrived at around 10 -10.30 p.m .The check- in was a breeze, thanks to the friendly lady at the front desk. Our room was clean and well maintained and the bed was quite comfortable. However, next morning when I tried to make some coffee, I found dirt in the coffee maker.... More 

Was this review helpful? Yes
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Dear Aditi S., As a valued customer, I was disappointed to hear about your experience in our Hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a number of areas for improvement that I have since shared with the team, who join me in offering... More 

Swedesboro, New Jersey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at Courtyard while moving my daughter into her apartment at Coastal Carolina University. We have always stayed at Fairfield Inn at Broadway at the Beach, but they no longer offered the Coastal student discount. Our first stay at Courtyard was really nice. The hotel was clean and well kept and the staff was very friendly as well. Only... More 

Was this review helpful? Yes 4
Wilmington, North Carolina
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked under the Romance for Two package that should have included a bottle of champagne in our room upon arrival and a free breakfast for two, but I was also paying for a separate room for our adult children, so I completely forgot about our package until the next morning. So, as I was checking out, I asked about... More 

Was this review helpful? Yes 2
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Your valued feedback highlighted a number of areas for improvement that I have since shared with the Executive Chef and Restaurant Manager, who join me in offering their apologies for their team’s shortcomings. Once again, thank you for providing feedback that will ultimately help improve our operatoinal procedures and effectiveness. We hope you choose to stay with us again whenever... More 

Columbus, Ohio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As other reviewers have posted, steps away from Broadway and easy driving to other shopping including Costco, this is a great tourist hotel. I found the hotel to be newly updated, compared to other recent Courtyard stays in other states. Staff was friendly and I recommend the breakfast. Parking is easy, all side entrances were functional and convenient. The newly... More 

Was this review helpful? Yes 4
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Hello - Ufitnthin You are right we just completed a renovation to the hotel less than 12 months ago. Our decor is unique compared to some downtown locations but seeing we are a beach destination we wanted to change it up a little to make it a memorable experience. We look forward to seeing you soon. Adam Bonnett - General... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2015

My husband and I checked in for vacation, after a stressful day of events and about four hours of riding. We were greeted by a very nice young lady, Kelisha. She was very friendly, great customer service skiils and very engaging. She took a moment to tell us about some area highlights for eating, entertainment, etc. We took her up... More 

Was this review helpful? Yes 4
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Hello Roxie - We work very hard to assure every guests experience is memorable and the only way we can accomplish this is with your staff. Each staff member is empowered to make every guest stay exciting. We love to talk to everyone and assure you are having the best experience. We will see you soon. Adam Bonnet - General... More 

Stow, Massachusetts
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 13, 2015

Steps away from Broadway makes this hotel convenient for tourist. Starbucks and breakfast offer on site for a fee. The egg white sand which was so good that it was all I ordered for breakfast during my stay. The staff were extremes polite and helpful. The room is comfortable and very clean. Couldn't ask for more.

Was this review helpful? Yes 3
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Hello - Andrea, I am so happy you enjoyed your stay with us and you are exactly right we are steps away from anywhere in Myrtle Beach. I have some good news for you as well. The Egg White Frittata has gotten so many positive guest reviews we made it a permanent menu item so you can enjoy it year... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 7, 2015

Since TripAdvisor is not populating the correct location, I must indicate this review is for the location in 21st Street across from Boardwalk at the Beach. This hotel is OK at best. The entire building is overdue for an upgrade. The room appeared to be clean, but is definitely worn and lacking. The Lobby is more of a motel feel,... More 

Was this review helpful? Yes 1
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Dear Yvette M., Thank you for your comments regarding your recent stay at Courtyard Myrtle Beach. I truly apologize for meeting your expectations for the hotel. We have just recently just completed a renovation of the guest public spaces and also guest rooms just last year. I would love to discuss your areas of concerns further. Whenever you have a... More 

Baltimore, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2015

We visited Myrtle Beach for a family reunion. Although most of my family stayed at a beach resort I was happy we choose Courtyard. When we arrived we were greeted by Chelsey who was gracious enough to set my two rooms as adjoining rooms without me making the request. It was an unexpected pleasure and the kids (teens) loved being... More 

Was this review helpful? Yes 3
Pittsburgh, PA
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 30, 2015

PROS: Good location near Broadway at the Beach, but away from the chaos. Great made-to-order breakfast with awesome service! Friendly, accommodating staff. Clean and nicely decorated rooms. CONS: Request for late check out was approved by manager but not noted on file; request for extra towels in my Marriott profile/reservations wasn't noticed; no waste basket in bathroom, which I thought... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 26, 2015

Check-in was quick, and the young lady was sweet. The room temperature was very cool and seemingly clean. The decor was light, and airy, but basic. The pool is small and worn (broken tiles and exposed cement around the pool filters - gross) The pool water was very warm, a little cloudy, and uncomfortable. The back entry door does not... More 

Was this review helpful? Yes 6
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

I was disappointed to hear about your experience in our hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. We have an extensive pest elimination program in place that sometimes things do crawl through. I am working with our company to assure this is a onetime experience, and do... More 

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