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Courtyard Myrtle Beach Broadway

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1351 21st Avenue North, Myrtle Beach, SC 29577
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125 Reviews from our TripAdvisor Community

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Charleston, SC
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is wonderfully close to the Palace Theater, so a great place if you just need a bed after a long day of competition at the Palace Theater. There is nothing special about this place, but nothing horribly wrong, either. I was disappointed that right after a later check in at 9:30, I was hoping for a glass of... More 

Helpful?
Thank rindyryan
United States
Level Contributor
214 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Quiet convenient location. Lots of parking spaces. Fairly clean room and linens. Comfortable bed lots of pillows. Bathrooms / shower are a little dated. Friendly service. Nice relaxing lobby. Very large breakfast. Overall good value for money.

Helpful?
Thank Vsm09
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

Thank you for sharing your experience at the Courtyard Myrtle Beach Broadway. Adam Bonnett General Manager More 

Fayetteville, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I am so excited to share how amazing my whole experience in this hotel was! Check in was fast with Amanda, she was very helpful and kind enough to ask for our floor preference (which is great because we like to be on a higher floor). While we we're passing the business center and the lobby, we noticed a nice... More 

Helpful?
Thank MissOutandAbout
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Adam Bonnett General Manager More 

Norfolk, Virginia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay here frequently for business and am always happy with this property. The rooms are super clean and comfortable with a work space and a sofa for lounging They have a decent fitness center and healthy food options. The bistro has a adequate selection of wine, spirits and such. The staff is great too

Helpful?
Thank Catherine D
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay. Adam Bonnett General Manager More 

Winston Salem
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed here for two nights New Year's weekend. The room was clean and the hotel had a nice lobby. It's located right across the street from Broadway at the Beach. We usually stay at Fairfield, but thought we'd try Courtyard since it had just been updated. The young lady at check in and check out was... More 

Helpful?
Thank Clayton510
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

When I read your review I was disappointed to hear about your experience with our staff. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback has since been shared with the entire staff, who join me in offering their apologies. Thank you again for your time and... More 

Virginia Beach, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2016

As I Marriott family memember for over 28 years all I have to say is WOW !!! You guys got it right....I do have to give a huge applause to your front desk staff associate Amanda and the young lady working that night...also your Bistro staff day and night. we stayed 2 nights and were blown away by the customer... More 

Helpful?
Thank P H
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

WOW!! That’s what we strive for all of your guests to experience when they stay with us. We take great pride in our associate selection at this hotel to assure Marriott Service guests have come to expect is delivered. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Adam... More 

Lynchburg, Virginia
1 review
1 of 5 stars Reviewed January 2, 2016

I have been a Marriott Gold Elite member for years and this is the first time a Marriott has totally let me down. I booked a room through the Marriott website for a special rate but when I was ready to check out of the hotel, they had changed the rate back to a standard rate. I had to get... More 

Helpful?
Thank dwb-Lburg
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

As a Gold Reward Member, I was disappointed to hear about your experience in our hotel. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. If you have the time I would like to obtain some additional details to assure this is correct for our future guests. I can be... More 

Charlotte, NC
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 2, 2016

Check in was quick and customer service was extremely friendly. Everytime we entered the hotel during our stay, the staff were always welcoming. Very comfortable and clean room that is the standard you expect from the Marriott brand. Had a pool view and never heard any noise. This was our third stay at this hotel and it never disappoints. Perfect... More 

Helpful?
Thank iluvtheocean
ajbonnett, General Manager at Courtyard Myrtle Beach Broadway, responded to this review

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Courtyard Myrtle Beach Broadway and... More 

Sunrise, Florida
Level Contributor
384 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed December 9, 2015

Good location. Nice staff. A bit run down. Lots of chipped surfaces in the bathroom. Internet is erratic - different systems for the lobby and for the room and you need to frequently log-in. TV would go out without warning and then come back on. No channel guides in the room or at the desk. In fact, no information in... More 

Helpful?
Thank Howie8471
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 5, 2015 via mobile

This hotel overall just sucks. Every night is a party with drunk old people in the lobby or screaming children running wild all over the hotel. The bistro sucks and is grossly overpriced and the parking sucks and is inconvenient. The rooms aren't great and the elevators often have you wonder if you'll be stuck inside. It was a mistake... More 

Helpful?
Thank Justin M
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