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Holiday Inn Charleston-Mount Pleasant

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250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464
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Holiday Inn Charleston-Mount Pleasant
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Holiday Inn Charleston-Mount Pleasant
Holiday Inn Charleston-Mount Pleasant
Holiday Inn Charleston-Mount Pleasant
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245 reviews from our community

Traveler rating
    56
    76
    55
    35
    23
See reviews for
70
59
12
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (61)
  • Jun-Aug only
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There are newer reviews for Holiday Inn Charleston-Mount Pleasant
See the most recent reviews
Union, South Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2012

I come to this several times a year for business and pleasure. I've never had a bad stay, the hotel staff from house keeping and the front desk to the restaurant, sales department, and hotel managment has always been very helpful and attentive to every guests need. I will continue to stay at this hotel and other Priority Club Properties.

Was this review helpful? Yes
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Mike S, Thank you very much for your feedback from your recent stay. I am very pleased to hear that you enjoy your stays with us. I will be sharing this with our entire staff and I am sure they will feel the same way. Thank you for your business and we look forward to seeing you again. Sincerely,... More 

New York City, New York
1 review
3 of 5 stars Reviewed November 12, 2012

My family took a trip to Charleston a few weeks ago and we had a great time in the city. We were in Charleston looking at the college for my daughter. Coming from NYC Charleston was exactly what we needed for a little getaway. We decided to stay at Holiday Inn because we usually stay with them and we are... More 

Was this review helpful? Yes
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Shirley M, Thank you for your recent comments from your stay. We are thrilled to hear you enjoyed the restaurant and everything the Holiday Inn Charleston – Mt. Pleasant has to offer. I will share your comments with our staff and they will be excited to hear your feedback. I do apologize for any unprofessionalism you may have encountered... More 

Central Texas
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 14, 2012

Recently stayed at this Holiday Inn and had a spacious room on the 5th floor. It was clean and the staff of the hotel was very friendly. Didn't have time to eat in the restaurant or visit the bar though would definitely stay at this Holiday Inn again.

Was this review helpful? Yes
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear FNC058, We appreciate your comments from your recent stay with us. It is great to hear that you enjoyed your room as well as our staff. They will be happy to know they were mentioned as do I. Thank you again for your feedback and we look forward to seeing you again on your next visit to Mt. Pleasant!... More 

Vienna, Virginia
Top Contributor
68 reviews 68 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed October 13, 2012

We stayed at the Hiliday Inn Mt. Pleasant for one night. We asked for, and got, a non-smoking room but the odor in the room, while not smoke, was really bad. There was cigarette smoke odor in the corridor. The room was OK (if you forget the odor), but unlike their competitors at similar prices there was no refrig and... More 

Was this review helpful? Yes
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear PaulSuzanne Travel, We appreciate your comments from your recent stay. I offer my apologies for the inconveniences during your stay. We are taking this feedback to heart and making changes so other guests will not be inconvenienced as you were in your guest room. As for the HWY 17 construction, the end is near! Within the next few months... More 

Isle of Wight
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 29, 2012

Stayed for three nights (09/2012) and was very pleased. Hotel is well up to Holiday Inn standards. Very good staff - Front Desk made a point of addressing me by name. Very clean and well maintained rooms. Housekeeping staff quick and helpful. Would stay again without hesitation.

Was this review helpful? Yes
Abigail L, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear IOWTraveller7911, Thank you for your comments on your recent stay with us. We truly pride ourselves on delivering excellent customer service and I am sure the Front Desk will be thrilled to hear them mentioned as do I. We hope to see you again if you ever travel back to the area! Sincerely, Abigail Leugers General Manager Holiday Inn... More 

NY
Top Contributor
99 reviews 99 reviews
87 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 3, 2012

Hotel is right at the base of the Cooper Street Bridge in Mt. Pleasant. Bridge is fairly new, is free, and is a pleasure to cross, but the fact remains you are going to need a car. This hotel can get up there in price when bidding on Priceline, but overall it is clean and a solid choice if you... More 

Was this review helpful? Yes 1
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear boddicker52, Thank you for your recent review of the Holiday Inn Charleston/Mt Pleasant. The trip across the bridge is a convenient way to travel as well as to save some money when you come to Charleston. I am glad that we were an alternative for you and you enjoyed the city and the hotel. We do hope that if... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2012

I just stayed at this hotel and yes the rooms were a bit on the small side, but being able to have my dog and the amazing staff make up for it. If I needed anything at all the staff would bend over to get it for me. Between Dan at the front desk and Chris in housekeeping I had... More 

Was this review helpful? Yes 1
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear alwaysontheroad18, Thank you for your comments about your recent stay with us. I will share your comments with both Dan and Chris as I'm quite sure they will both be as pleased to see these as I am. It is so nice to see them recognized and I truly appreciate them. I hope the rest of your stay in... More 

Atlanta
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 2, 2012 via mobile

My family and I stayed here 9/1/2012 the front desk employees were very pleasant 1) the pool was cloudy and in need of resurfacing. The plaster is peeling 2) we checked into room 305 and 3 light bulbs were missing maintenance came up and robbed them from across the hall. 3) the hvac was full of mold when I pulled... More 

Was this review helpful? Yes 1
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear bshaw1211, Thank you for your recent comments regarding your stay. Please know that we are taking your comments to heart and making changes where possible so that we don't inconvenience any other guests with situations that occurred as in your instance. I offer my apologies for the problems that you encountered. Again, we appreciate your comments and hope that... More 

Lexington, South Carolina, United States
1 review
1 of 5 stars Reviewed August 22, 2012

We stayed in this hotel for 2 nights 8/19/12-8/21/12 and got disappointed about the room condition. The room is small, but the worse thing is that shower has no hot water. We believe they intentionally adjust the water temperature to .... warm only. We have to get hot water from the sink to use for shower. Plus, swimming pool is... More 

Was this review helpful? Yes
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear HPhan, Thank you for your recent review of our hotel on TripAdvisor. I am sorry for any inconvenience that you experienced during your stay. Your comments will be shared with our managers at our daily meeting to discuss areas of improvement and how we can correct any issues that we have. I do appreciate your review and thank you... More 

beaufort, sc
2 reviews
2 of 5 stars Reviewed August 19, 2012

Ok, the location is perfect and the staff was very nice. however the room smelt like dirty towels and mildew, the popcorn ceilings are gross, the sheets are worn, the gym is a joke, a 1980's treadmill and a strange stair stepper does not a gym make, the pool is great but some clean pool towels would be nice, same... More 

Was this review helpful? Yes
HIManager15, General Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear rdopwo, Thank you for your recent review regarding your stay with us at the Holiday Inn Charleston/Mt Pleasant. I am sorry for your experience and we will take your comments and use these to improve our service and product. I would like to ask, if possible, for a reply back to me with your room number as we would... More 

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