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Holiday Inn Charleston-Mount Pleasant

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250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464
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Holiday Inn Charleston-Mount Pleasant
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Holiday Inn Charleston-Mount Pleasant
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Holiday Inn Charleston-Mount Pleasant
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258 Reviews from our TripAdvisor Community

Traveler rating
    58
    79
    61
    36
    24
See reviews for
72
65
12
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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There are newer reviews for Holiday Inn Charleston-Mount Pleasant
See the most recent reviews
Cardiff
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2013

My fiancee and I wanted somewhere to stay for a couple of days while we explored downtown Charleston for possible wedding venues. This Holiday Inn hotel ticked all the boxes for us - reasonably priced, a short drive to downtown and it is pet friendly. Our room was spacious, clean and had a great bathroom. The staff were polite and... More 

Was this review helpful? Yes 1
Columbus, OH
Top Contributor
93 reviews 93 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed May 26, 2013

I don't expect a ton out of a Holiday Inn type hotel. Simple, clean service. However, when we arrived I could find no one on duty at the desk or down the halls. I called the hotel too, no answer. After ten minutes, finally someone appeared and checked us in. The room didn't meat my cleanliness standards... there were a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear starlight1010, Thank you for taking the time to leave us your feedback regarding your stay with us. I do apologize for the frustration you felt regarding the cleanliness of the room and poor customer service received from our hotel staff. I have taken note of this issue and wish to thank you for all your valuable comments. These are... More 

Augusta, Georgia
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 17, 2013

Went for a quick overnight tour of Charleston. The Holiday Inn was the rated as a 3 star hotel with the best price. I was very pleased with my room spacious, clean and well appointed room. The staff was knowledgeable, helpful and very efficient ! I'll be using this one again!

Was this review helpful? Yes 1
Dwight, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

The rooms were clean. The staff was neat in appearance and professional. The desk clerk was able to answer questions about restaraunts. The only glitch we had was arriving back to our room the 2nd day to find no clean towels and the sheets not changed. The housekeeper in the hallway quickly remedied that with an apology. She had been... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota, United States
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 24, 2013

Place was OK. Breakfast could be better. Call your own taxi (and ask for pricing ahead of time). When we asked to have them call a taxi for us, they ordered a Limousine service (they are contracting with and they park in the parking lot of the hotel). We got charged $15.00 for a 1.7 mile ride to restaurant. Not... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear ValP69, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 23, 2013 via mobile

Good location. Clean rooms. Adequate breakfast. Do NOT allow them book a taxi for you. They have an arrangement with a local limo company. I asked if they had a shuttle from a nearby marina. They then charged me $15 for a less than 2-mile trip! Left me feeling ripped off.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Andy S, Thank you for posting a review of our property. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. The feedback we receive... More 

hockessin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 17, 2013

We had checked in to this hotel one day following a horrendous experience at the Best Western Sweetgrass Inn. We were pleased to find a very nice hotel at the base of the Ravenel Bridge very close to downtown. Pleasant staff, nice clean room and bathrooms, decent breakfast(not included in cost). We loved being a hop, skip and a jump... More 

Was this review helpful? Yes 1
Aiken, SC
Top Contributor
54 reviews 54 reviews
22 hotel reviews
101 helpful votes 101 helpful votes
3 of 5 stars Reviewed April 16, 2013

It seems like the more I pay, the less I get. The staff was very friendly but that is close to about all I liked at this hotel. The room was small and even the bathroom looked like something you would find in a motel 6 but not to cut motel 6 because they have a lot of good motels,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear knight65202, We appreciate that you took the time to review our hotel. I am pleased that you found our staff to be friendly. However, please accept my apologies that the room you were given did not live up to your liking. I appreciate your feedback as this is our best resource for improving guest services. We hope you give... More 

Salisbury, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 13, 2013

I left by accident a drawer full of clothes in my room. I called the same day I checked out, but the house keeping manager wasn't available, so I left a message for him. I called back almost every day for the next 3 weeks, sometimes leaving a message, sometimes getting no answer. The house keeping manager was finally available,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Olivia R, Thank you for your review regarding your recent stay at our hotel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of... More 

Simpsonville, South Carolina
Contributor
19 reviews 19 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed April 12, 2013

This room was not properly cleaned at all. The only reason we stayed was because all the other hotels were booked completely. I understand that certain circumstances raise the cost of a hotel room, but the fact that i paid close to $300 a night to stay here and it wasn't clean is unacceptable. The bathrooms had coffee all over... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear rslindemer, Thank you for your feedback regarding your recent visit at our hotel. I appreciate the kind remarks for the desk staff. Please accept our deepest apologies for the issues you had encountered over the room and bathroom conditions. Rest assured that your comments will be reviewed by our team and take actions accordingly. We take all comments into... More 

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