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Holiday Inn Charleston-Mount Pleasant

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250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464
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Holiday Inn Charleston-Mount Pleasant
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Holiday Inn Charleston-Mount Pleasant
Holiday Inn Charleston-Mount Pleasant
Holiday Inn Charleston-Mount Pleasant
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258 Reviews from our TripAdvisor Community

Traveler rating
    58
    79
    61
    36
    24
See reviews for
72
65
12
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Buenos Aires, Argentina
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in great need of remodeling and personnel training. On arrival I need to add an extra night to my stay and I was never advice of a rate change from 140 to 226. To correct this at checkout took to the only person at the desk at 9 am, over 50 minutes and phone calls to the... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 1 week ago NEW

Dirty room and stinking bathroom. After several calls sent the staff next day. Quality was Not satisfactory. We selected it for location and based on Priceline reviews but it was not really a three star. Location is good, close to Patriots point and Charleston beaches but hotel was not Upto mark

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Satender Y, Thank you for taking the time to provide feedback regarding your stay. Let me first start off by apologizing to you for the lack of cleanliness you experienced with your room. This is completely out of the ordinary for our housekeeping department, but rest assured that your comments will be shared to ensure all members of that... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I and his two boys arrived at the Holiday Inn in Mount Pleasant that we were scheduled with through a third party. Well the third party mixed things up and we weren't booked at the Holiday Inn and they and the Express were booked that night. We didn't know what we were gonna do but Danielle and... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Samantha F, Thank you for your review. Tommy and Danielle will be so excited when I share this review with them. I am glad they were able to assist you. Thank you so, so much for taking the time to provide this feedback regarding your experience with our hotel. We hope to have you as our guest in the... More 

Vincennes, Indiana
Top Contributor
55 reviews 55 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a great location. Just across the bridge from Charleston, can get downtown in minutes. The room was clean, beds were comfy. No fridge or microwave, really inconvenient especially for longer stays. The furniture and bathroom was a little dated but well maintained.

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear TJen72, Thank you for having been our guest, and thank you for the feedback. I am glad you found your accommodations to be clean and comfy and that you benefited from our convenient location from Charleston. We are looking forward to future upgrades that should address some of your concerns. In the meantime, we do have a hard working... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I had to come for a very serious visit to MUSC neurology. My husband was with me and we both were very surprised at the sweet caring disposition of the person who booked the room for us and the precious front desk clerk. We were given the MUSC discount and we so appreciated it!! Our room was very clean as... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear ChristineDSmith, Thank you so much for staying with us! I really appreciate your taking time to write a review about your experience at our property. It was wonderful to read that you were taken care of by the booking agent and the front desk clerk. Clean accommodations and excellent customer service are two things I am delighted that you... More 

Senior Contributor
26 reviews 26 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 26, 2015

Room was clean, water pressure was good, made the bed and fresh linens as requested, microwave, A/C and mini fridge worked fine, used the washer and dryer on second floor with no problems. If I had any suggestions it would be that the carpet in the room we stayed in is close to being ready to renovate. But it wasn't... More 

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Holly B, Thank you for staying with us, and thank you for your review. It was such a delight to read that you enjoyed your stay with us. Great customer service and clean accommodations are two keys things we strive to provide our guests. Thank you for recommending us, and we look forward to your next visit. More 

2 reviews
1 of 5 stars Reviewed April 26, 2015

On arrival the room was very nice after check in on Saturday 4/18. On Sunday 4/19 after returning to our room, our room had not been serviced and there were no clean towels. We contacted front desk and after several hours went down stairs and retrieved towels from the front desk. This happened again Monday 4/20 even though we told... More 

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Fred Y, Thank you so very much for taking the time to write a review for our hotel. I do regret to read about your experience while here. This is completely uncharacteristic of the type of service we pride ourselves on providing. Let me take this time to profusely apologize for the lack of service you received and for... More 

Sherman, Illinois
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 22, 2015

The location was good and convenient to the places we wanted to go to. The room smelled a little musty. It seemed like this hotel was not very updated(no fridge or microwave). The hotel staff was very helpful and pleasant. Not sure we would stay here on a return trip.

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Donna T, Thank you for staying with us, and thank you for your review. Currently, most of our hotel rooms do not offer a refrigerator or microwave. That is an update we are looking forward to in the future. I am glad that you found the staff to be helpful and our location convenient. I do hope you will... More 

Damascus, Virginia
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 17, 2015

The hotel has had nice upgrades. All staff were pleasant and helpful. Upon checking out the notebook of hotel guest services provided in the room, we noticed cribs are provided at no charge. Called the desk and the attendant said $10, and I explained the hotel provided notebook said no charge so we got one at no charge even came... More 

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear apowerslady, Thank you so much for taking the time to write a review for our hotel. I was so delighted to read your comments about your clean accommodations and your satisfaction with the amenities offered. I do want to apologize that you were originally misinformed about the cribs. I am glad that was rectified for you. Thank you again... More 

Manchester, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2015

The best part was the hotel's location. It was right over the bridge from Downtown Charleston. Very convenient as we headed into town nearly every day. The lobby seemed poorly setup however, cramped quarters getting past guests at the counter to the elevators. As soon as we entered our room (having to walk by the bathroom) there was a 'bathroom'... More 

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear brsaeb, Thank you so much for providing feedback regarding your stay. I do want to apologize for any inconveniences you experienced. We are actually excited about some new changes that will be taking place for our property that should address all or most of the concerns you expressed. I do hope you will reconsider staying with us again in... More 

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