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Holiday Inn Charleston-Mount Pleasant

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250 Johnnie Dodds Blvd, Hwy 17, Mount Pleasant, SC 29464
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Holiday Inn Charleston-Mount Pleasant
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Holiday Inn Charleston-Mount Pleasant
Holiday Inn Charleston-Mount Pleasant
Holiday Inn Charleston-Mount Pleasant
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253 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed yesterday NEW

Room was clean, water pressure was good, made the bed and fresh linens as requested, microwave, A/C and mini fridge worked fine, used the washer and dryer on second floor with no problems. If I had any suggestions it would be that the carpet in the room we stayed in is close to being ready to renovate. But it wasn't... More 

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1 review
1 of 5 stars Reviewed yesterday NEW

On arrival the room was very nice after check in on Saturday 4/18. On Sunday 4/19 after returning to our room, our room had not been serviced and there were no clean towels. We contacted front desk and after several hours went down stairs and retrieved towels from the front desk. This happened again Monday 4/20 even though we told... More 

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Sherman, Illinois
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The location was good and convenient to the places we wanted to go to. The room smelled a little musty. It seemed like this hotel was not very updated(no fridge or microwave). The hotel staff was very helpful and pleasant. Not sure we would stay here on a return trip.

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Donna T, Thank you for staying with us, and thank you for your review. Currently, most of our hotel rooms do not offer a refrigerator or microwave. That is an update we are looking forward to in the future. I am glad that you found the staff to be helpful and our location convenient. I do hope you will... More 

Damascus, Virginia
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has had nice upgrades. All staff were pleasant and helpful. Upon checking out the notebook of hotel guest services provided in the room, we noticed cribs are provided at no charge. Called the desk and the attendant said $10, and I explained the hotel provided notebook said no charge so we got one at no charge even came... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear apowerslady, Thank you so much for taking the time to write a review for our hotel. I was so delighted to read your comments about your clean accommodations and your satisfaction with the amenities offered. I do want to apologize that you were originally misinformed about the cribs. I am glad that was rectified for you. Thank you again... More 

Manchester, Connecticut
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The best part was the hotel's location. It was right over the bridge from Downtown Charleston. Very convenient as we headed into town nearly every day. The lobby seemed poorly setup however, cramped quarters getting past guests at the counter to the elevators. As soon as we entered our room (having to walk by the bathroom) there was a 'bathroom'... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear brsaeb, Thank you so much for providing feedback regarding your stay. I do want to apologize for any inconveniences you experienced. We are actually excited about some new changes that will be taking place for our property that should address all or most of the concerns you expressed. I do hope you will reconsider staying with us again in... More 

Isle of Palms, SC
Top Contributor
57 reviews 57 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I spend a few days in this Holiday Inn recently. They do a great job of keeping the hotel looking clean and well-maintained, and our room was quiet and comfortable. We found the Internet access painfully slow. The coffee in the lobby in the mornings was, on several occasions, lukewarm. And speaking of lukewarm, our full-service breakfasts... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear PhilattheBeach, Thank you so much for your feedback. I do want to apologize for the inconveniences you experienced during your stay with us. I do appreciate your honesty and your comments will help us to make the needed improvements. I was delighted that the staff was so responsive to you when you reported the problems, but as you mentioned,... More 

The Villages, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Hotel is a clean and comfortable, typical Holiday Inn, I agree with "absinthegreen" the bathroom fan was very noisy. There is a lack of power outlets, for charging electronic devices. My room did not have a fridge or microwave, disappointing in this day and age. The WiFi worked fine for me on the 4th floor. Over all it is a... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear John S., Thank you for staying with us, and thank you for your review. I do want to apologize for the inconveniences you experienced during your stay. I am delighted that you found your room to be clean and enjoyed the food in the restaurant. Thank you again for your time. I appreciated the feedback. More 

Amherst, Virginia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2015

This hotel is very clean and the people are very nice, but, don't expect to do business over the internet. The internet speed is the slowest that I've ever seen, it's almost useless for more than checking e-mail. Also there are no power outlets by the bed and only 1 under the desk. The room service prices also seem a... More 

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HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear Brian B, Thank you for your feedback. I do want to apologize that the internet service did not provide what you needed. I was happy to read that you were satisfied with the cleanliness of your room and the friendliness of the staff. Thank you again, we appreciate the time you took to write a review for us. More 

New York
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

Stayed two nights. Clean rooms, nice pillows but not so comfy bed and bathroom fan annoyingly loud. Fast check in and friendly, helpful staff. Very convenient to downtown Charleston at half the price and a lot closer than North Charleston hotels. Rooms have fridge & microwave which is always good.

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear absinthegreen, Thank you so much for your review, and thank you for staying with us! I do want to apologize that you did not find your bed to be comfortable and the fan in the bathroom to be annoying. However, it was such a delight to read that you were satisfied with the cleanliness of your room and the... More 

Saint Simons Island, Georgia
Top Contributor
76 reviews 76 reviews
14 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 16, 2015

While it may not be quite as much fun as staying in Charleston's historic district, this hotel is located just over the Ravenel Bridge from the trendy upper King Street area -- close enough for a quick zip downtown. It is your standard Holiday Inn: clean and affordable. Breakfast is not included, but there is a nice morning buffet at... More 

Was this review helpful? Yes
HotelManagementMtP, Manager at Holiday Inn Charleston-Mount Pleasant, responded to this review

Dear IndyMama1, Thank you for staying with us and thank you for the review! I am delighted that you found your accommodations clean and our location to be convenient to the beautiful historic city of Charleston. It was also nice to read that you enjoyed the breakfast in our restaurant. I hope you are planning another getaway to Charleston soon. More 

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