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Homewood Suites Charleston - Mt Pleasant

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1998 Riviera Drive, Mount Pleasant, SC 29464
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Homewood Suites Charleston - Mt Pleasant
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366 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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  • All months
    (366)
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    (105)
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    (66)
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1 review
4 of 5 stars Reviewed yesterday NEW

Very good Hotel. Close to the beach and is pet friendly. The rooms are very clean and neat. Very nice location with shops, stores, and restaurants within walking distance. We had connecting rooms and it was a very nice stay because of that.

Review collected in partnership with Homewood Suites by Hilton

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Canton, Ohio
Level Contributor
160 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Sigh. You know how the little details mean and say a lot? Well, we stay at Homewoods on most of our travels and we are becoming increasingly disappointed with Homewoods because of the little things. They may sound small, but when you add them up, they can make or break a hotel stay. When we checked in around 6pm on... More 

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for taking the time to review our property. I am so sorry to hear that you did not enjoy your stay at the Homewood Suites by Hilton Charleston - Mount Pleasant. We take our customer's reviews very seriously. I will be sure to share the details of your review with our staff. Please feel free to contact the... More 

Knoxville, Tennessee, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Terrible place. Walked in to a heavy smell of Lysol spray and a note on the table next to the TV remotes stating "neither of these work". Thanks for the information, I'll go do your job and have it fixed, which I did but not before the front desk staff was huffing and puffing (literally) about it. Toilet was broken,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for taking the time to review the Homewood Suites. We are so sorry to hear that you were not satisfied with your stay at our property. We take our reviews very seriously. I will be sure to communicate the details of your review to all of our staff members in order to make improvements for the future. If... More 

Mandeville, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Nice place for families. Both breakfast and evening social was a good value. Our room could have used a good cleaning for the carpets. They had dog hair in them. Have to follow up with cleaning staff to make sure you receive the items needed in the room. Also, we complained of an air conditioning problem in the room and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for your review of our property. We are glad to hear that you were satisfied with your stay with us. We would love to have you back to our property in the future! More 

1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay other than problem with complimentary wifi. I would highly recommend this hotel to others. I especially love the Manager's reception in the evening. Most hotels do not offer that. The rooms were very comfortable and clean.. Three staff was very helpful and polite. I do a lot of traveling across the country and this hotel... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for taking the time to review our property. We are so sorry that you experienced issues with our complimentary wi-fi. We hope to have this issue fixed so that we can meet your expectations upon your return. We are also pleased to hear that you enjoyed the Evening Social in our Lobby. This addition to our property has... More 

London, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the homeward suites for 4 nights while on our road trip in U.S. . Nice and clean , kitchen facilities good . A few bars and restaurants which you can walk to on the larger site . 15 mins to drive into Charleston . Loved Shem creek for sunsets nearby .

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for your kind review of the Homewood Suites by Hilton Charleston - Mount Pleasant. We are appreciative of the time you have taken to share your thoughts with Trip Advisor. Thank you for choosing the Homewood Suites. We hope to have you as our guest the next time you are in the Lowcountry! More 

1 review
5 of 5 stars Reviewed 1 week ago

I would recommend this hotel to others staying in the Charleston/Mt. Pleasant area because of its nearness to shopping, restaurants and historic site seeing. I was on a business trip and my group used the conference rooms which were very good. Our group was very satisfied with the conference accommodations. Because school was out my husband was able to join... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for your recent review of our hotel on TripAdvisor. We are so pleased to hear that you enjoyed the meeting and accommodations at our property. We would be honored to host your organization as well as your family in the future. Come back to see us! More 

Rome, NY, United States
1 review
3 of 5 stars Reviewed 1 week ago

Everything was great with the exception that our dirty sheets were put back on our bed after we had left them on the floor to be cleaned and replaced. Our request for clean sheets was ignored. When staying ask at the desk for everything and your room to be completely cleaned sheets and all.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Hi Randy P, Thank you for taking the time to write a review on our property. We certainly want to apologize with the confusion regarding the bed sheets. Please feel free to call the hotel directly and ask to speak with Parke Shields if you would like to further discuss. Thank you again for your time. More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we walked in we were greeted warmly by the front desk staff. We allowed to check in early. Housekeeping was friendly and kept everything in order. Breakfast both mornings was yummy with plenty to eat. The room was spacious. The bed was soft and comfy. Great stay. Great location.

Was this review helpful? Yes
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Dear KaeShae, Thank you for your kind review of the Homewood Suites! We are so pleased to hear that you enjoyed your stay with us! Please think of us the next time you are in the area. We would love to have you back to the Homewood Suites by Hilton Charleston - Mount Pleasant! More 

Marco Island, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Have stayed in Homewood Suites out West - very pleased. The Suites were "tired" especially the area for breakfast and evening "happy hour". I was very disappointed in the selections. We usually stay in Hamptons which I thought were a step-down - but I would definitely chose them over Homewood Suites - clean, well-run and not in need of refurbishing!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Parke S, Director of Sales at Homewood Suites Charleston - Mt Pleasant, responded to this review

Thank you for your honest review of our property. We, here at the Homewood, want you to know that we take all of our guests reviews seriously. We actually are considering renovations for the upcoming year! Stay tuned! More 

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