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All 18 Mount Pleasant hotels

Residence Inn Mount Pleasant

3.0 of 5 Hotel   |   1116 Isle of Palms Connector, Mount Pleasant, SC 29464
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77%
Ranked #9 of 18 hotels in Mount Pleasant
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
alamo98 Greenville, South Carolina
  • Overview
  • Reviews (90)
  • Photos (34)
  • Amenities
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  • Room tips (13)
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90 people have reviewed this hotel

Traveler rating
    34
    34
    14
    6
    2
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48
22
4
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Greenville, South Carolina
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this hotel while in town for a wedding. The hotel and rooms were very clean although the rooms seemed a little dated. Our room wasn't ready when we checked in around 3:15 so they gave us another room. (We had to be ready for a 5:30 p.m. wedding.) The room that they replaced contained a single... More

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Scott L, Front Office Manager at Residence Inn Mount Pleasant, responded to this review

Thank you for taking the time to comment on your recent stay with us. Although, our normal scheduled check in time is after 3pm we will always take into consideration those guest's that need early check ins. With a full house the night before and several late check outs that morning it made it difficult for our housekeeping department to... More

Tolland, Connecticut
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

We were supposed to stay here for 4 nights and only stayed one in a two bedroom "suite". We arrived late that night or may have left sooner. Room was dark and dingy and felt dirty. Couch was extremely worn and stained. Furniture was old and chipped. TV in one of the rooms wasn't working and appliances looked outdated as... More

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Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Dear Stacey, Thank you so much for taking the time to review your stay with us. Please accept our sincere apologies for any inconveniences that you experienced. We truly appreciate you sharing your concerns with us. Your feedback is important and will be forwarded to both the housekeeping and maintenance departments in order to use as a training tool to... More

Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Overall, this is probably one of the oldest Residence Inn I've stayed at and it was not cheap. It is dated and could use more staff for the amount of people staying over a July 4th week/weekend. The staff members are very nice people and forthcoming/helpful with the local attractions. Our first night was not pleasant (top floor room); the... More

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Scott L, Front Office Manager at Residence Inn Mount Pleasant, responded to this review

Greetings! Thank you for taking the time to write a review regarding your stay with us. I'm terribly sorry for the inconveniences you encountered during your visit. It's never our intention for any guest to leave not feeling 100% satisfied with their stay. I have passed along all your concerns to each of my department heads to ensure this doesn't... More

Malta
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for a whole week while on work and I have no complaints about the hotel at all. Clean rooms, the front desk staff were pretty awesome, good breakfast, and close to restaurants, Regal Theater, and other shopping stores. There's also a Target a mile away which is around a 20 minute walk. Very easy to get to.... More

Was this review helpful? Yes 1
Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Greetings! Thank you so much for taking the time to share your thoughts with us. We hope you had a good time in Charleston/Mt. Pleasant. Hopefully, we will see you again on your next work visit. Best Regards, Jennifer B. General Manager More

Tunis, Tunisia
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff is very nice and the breakfast was really good. But the room was not that clean and the most insupportable thing is the air conditioner, the installation was in kind of closet right next to the bed what a brilliant idea (no sleep during all my stay) and impossible to change from room since they are all the... More

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JLB0211, General Manager at Residence Inn Mount Pleasant, responded to this review

Dear Ms. Rym, Thank you for taking the time to review your stay with us. Please accept our sincere apologies for any inconveniences that you experienced. Our hotel takes great pride in exceeding our guests expectations so your feedback is very important to us. We truly appreciate you sharing your concerns with us so that we may use it as... More

Marietta, Georgia
Top Contributor
56 reviews 56 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights in a 2 bedroom suite while on vacation. Free breakfast and dinner/drinks in the evenings like other Residence Inns, though I thought the evening food was better than most. The location is great ... about a 5 minute drive to the beach, and next door to several grocery stores, restaurants, and other shopping ... about 20... More

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JLB0211, General Manager at Residence Inn Mount Pleasant, responded to this review

Greetings from the Residence Inn Mt. Pleasant! Thank you so much for staying with us. We truly appreciate you taking the time to review your recent stay with us. Our goal is to provide the best possible hotel experience and your feedback is greatly important to us. We thank you for sharing your thoughts with us so that we can... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had wonderful time! Accommodations were great! Staff was friendly and fun! Very well kept! Even got to watch the Netherlands and Costa Rica game with one of the staff members who was from Costa Rica! It was fun and exciting! A+++...close to everything and just all around in a good location!

Was this review helpful? Yes
JLB0211, General Manager at Residence Inn Mount Pleasant, responded to this review

Dear Ben, Thank you so much for your recent review. We are delighted to hear you had a great time during your stay. And what a game! I know Marilynd (Costa Rica) was disappointed with the final outcome. Hopefully, we will see you again soon! Best Regards, Jennifer B. More

Charlotte, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 4 weeks ago

In just our one-night stay, out of the 4 different times we went to the front desk for various assistance, 3 times there was no one there and we had to hunt someone down to help us. Even at check out, no one was there at 12:00 pm on Sunday! We have stayed at several Residence Inns in our travels... More

Was this review helpful? Yes 1
Scott L, Front Office Manager at Residence Inn Mount Pleasant, responded to this review

Greetings! Thank you for taking the time in writing a review regarding your recent stay with us. As with all our guests including our most loyal ones, we take pride in providing excellent customer service and making sure every guests needs are met. My sincere apologies to you and your family that we couldn't offer an earlier check in then... More

Columbia, South Carolina
Top Contributor
51 reviews 51 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 13, 2014 via mobile

Really nice hotel with friendly staff. Close to the IOP and Sullivan's Island. Also, close to restaurants and shopping. Worth the cost to stay here. Good free breakfast and if you stay during the week you can get a free dinner with drinks.

Was this review helpful? Yes 1
Isle of Palms, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

We're locals who needed a hotel at the very last minute because our HVAC decided to die on the hottest day (so far) of the year. Even better, my husband and I are both tour guides who had evening tours booked and were in a HUGE rush. The front desk staff not only got us checked in super fast, but... More

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Additional Information about Residence Inn Mount Pleasant

Address: 1116 Isle of Palms Connector, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Mount Pleasant 3*
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Also Known As:
Residence Inn Mount Pleasant Hotel Mount Pleasant
Mount Pleasant Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

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