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Residence Inn Mount Pleasant

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1116 Isle of Palms Connector, Mount Pleasant, SC 29464
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Residence Inn Mount Pleasant
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Residence Inn Mount Pleasant
Residence Inn Mount Pleasant
Residence Inn Mount Pleasant
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100 reviews from our community

Traveler rating
    37
    38
    15
    7
    3
See reviews for
49
23
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Columbia, South Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

I have been staying at this Residence Inn for business since they first opened. Great location; Within walking distance are several restaurants, grocery store, barber shop, and an open air Mall, it is all there. Have always been treated as family at this location and know most of the employees by name. From time to time small issues have come... More 

Was this review helpful? Yes
Portsmouth, Virginia
Top Contributor
65 reviews 65 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 6, 2015

I stay here almost every year for 30 to 45 days for work. It is conveniently located for almost any direction that you need to commute in. The hotel is surrounded by every modern convenience, Shopping mall, movie theatre, grocery store and a good selection of restaurants all within walking distance. I have never had a major issue here and... More 

Was this review helpful? Yes 1
Manila, Philippines
Contributor
14 reviews 14 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 26, 2015

I was here 2010 then just this Spring 2014 for business trip. The hotel hasn't changed a bit.The room is cozy and has all the basic necessities I needed. Including a small kitchen. It's near a bus stop so transportation wouldn't be a problem for those who don't have a car if you want to go downtown. They have a... More 

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Brunswick, Georgia
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 31, 2014

Would stir clear of this property! Had a major problem with roaches... disappointed -- staff only said "sorry" -- Room should have been comp! Felt like it was my problem! If you must stay... bring a can of RAID!

Was this review helpful? Yes 1
Scott L, Front Office Manager at Residence Inn Mount Pleasant, responded to this review

Dear Valued Guest Thank you for your feedback regarding your stay with us. I'm truly sorry for inconvenience you experienced. I have passed along your concerns to my Housekeeping staff as well as my Maintenance Engineer to ensure this doesn't happen again. As always we strive to achieve 100% guest satisfaction and any feedback we receive good or bad helps... More 

Bangkok, Thailand
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 20, 2014

I stayed here for 20 nights, the free breakfast was so-so; there are scrambled eggs, frozen patties, bread and bagels, yoghurt, milk, cornflakes and some fruits. They also have free dinner on Monday- Thursday. My room is on the first floor and the only bad thing is that the room up above me make noises all the time, seems like... More 

Was this review helpful? Yes 2
Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Thank you so much for taking the time to review your stay with us. Your feedback is important to us so that we can continue to provide the best possible service needed for our long term travelers. We hope you had a good time in Charleston. Hopefully, we will see you again in the near future. Best Regards, Jennifer B. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

One of the best hotels I have been to in quite some time. Very convenient to all shopping avenues. The free continental breakfast was fresh and tasty. The staff was very pleasant and polite. This hotel knows how to treat its guests. Will recommend to anyone

Was this review helpful? Yes 1
Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Hi Tyesha! Thank you so much for staying with us and sharing your experience. We are so glad to hear you had a wonderful time in Charleston and with us. We will definitely share your feedback with our associates. Hope to see you again soon! Regards, Jennifer B. More 

Vienna, Austria
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

Probably the best hotel on our last trip, good evening reception, big room, good breakfast, not far to the beach (10 minutes by car), shops and reataurants in walking distance or very short driving distance, Charleston close too, staff friendly

Was this review helpful? Yes
Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Thank you so much for staying with us. We are glad to hear you enjoyed our evening social as well as our breakfast. Definitely one of the perks with the Residence Inn Brand. Charleston is such a luxury with the beaches close by and shopping minutes away. What a delight to hear you were able to do both while staying... More 

Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 24, 2014

I use this Residence Inn about 6 times a year. Of all the Residence Inn I have stayed in this is the best by far. They staff is superb and very friendly; they always going out of there way to make your stay perfect. Breakfast served every morning and the staff goes the extra mile by always having it ready... More 

Was this review helpful? Yes 1
Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Thank you so much for continuing to stay with us. We truly appreciate you taking the time to share your thoughts. We are delighted to hear that we've exceeded your expectations and we hope to continue to do so with future stays. Thank you for your loyalty and hope to see you soon! Take Care, Jennifer B. More 

Lake Mary, Florida
Top Contributor
77 reviews 77 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 24, 2014

Rooms are very tired. Public space is lovely and staff very friendly. We were greeted by a roach in our kitchen area. Mattresses awful. Mildew in grout in tub. $169 a night for this is way out of line for condition of rooms. AC worked sometimes. Fix the room and charge $169. Great location. Would not stay here again till... More 

Was this review helpful? Yes 1
Scott L, Front Office Manager at Residence Inn Mount Pleasant, responded to this review

Good afternoon, Thank you for your feedback regarding your recent stay with us. We truly appreciate all our guests comments when they stay with us. I have passed along your concerns with our Management Team as well our Maintenance Staff. We will use this as a learning tool to help become a better hotel. Thank you again for your feedback,... More 

Lindstrom, Minnesota
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

In our first visit to the Charleston area, my wife and I wanted quarters close to downtown Charleston, with close proximity to shopping and dining areas. The Residence Inn filled the bill for location being only about 10 minutes to the market area of Charleston, and boasted a very comfortable king bed studio with full kitchen. The Inn had an... More 

Was this review helpful? Yes 1
Jennifer B, General Manager at Residence Inn Mount Pleasant, responded to this review

Dear John, Thank you so much for sharing your thoughts on your recent stay with us. We appreciate your time as well as your wonderful comments. Our goal is to provide exceptional service to our guests and we are happy to hear we meet them. We hope you had a wonderful time in Charleston and we look forward to seeing... More 

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