We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Charleston - Mt. Pleasant

2.0 of 5
Hotel website
Hotel deals
304 Wingo Way, Mount Pleasant, SC 29464
Special Offer
Save up to 10% Today!
Extended Stay America - Charleston - Mt. Pleasant
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #16 of 20 Hotels in Mount Pleasant
A recent review
3 of 5 stars reviewed 2 weeks ago
Sandi C
Write a Review

48 reviews from our community

Traveler rating
    14
    17
    11
    2
    4
See reviews for
8
10
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (15)
  • Jun-Aug only
    (13)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (2)
All months
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here 3/30/15 to 4/3/15. The staff was very helpful with restaurant suggestions. The room was clean. The rest was mediocre at best. You have to request fresh towels by taking them down to the front desk. You also have to have the coffee maker, dishes, ect sent up to your room, and if you need to use the... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our clean rooms and helpful staff. Please accept our apologies that our grab-and-go breakfast was not what you expected and that we did not explain our amenities to you upon check-in. In response to your feedback, I will... More 

Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2015

I am a hotel snob, but needed dog friendly accommodation. I did a reservation on a 3rd party website and on an express deal and was given Extended stay Charleston Mt Pleasant, not somewhere I would have chosen to stay and of course was not amongst the suggested choices. I was actually very surprised how nice it was. The room... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our hotel to be a great value with clean rooms at a convenient location. Regarding our room types, I did want to let you know that we do offer rooms with two beds however some third party websites do not note... More 

South Carolina
Top Contributor
57 reviews 57 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 18, 2015

My co-workers and I stayed here for a beer festival in late February. The weather didn't cooperate so it was great to have the larger room and kitchens. The rates, staff and hotel were excellent. I recommend this hotel to anyone wanting to visit Charleston. The location is also very convenient. The hotel is located just over the bridge into... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our large rooms, fully equipped kitchens and our great location. It is so rewarding to us all when a guest writes such a wonderful review. Thank you again for your kind words. The staff and I would love... More 

Knoxville
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 9, 2014

This hotel had a fantastic location, just across the bridge from downtown Charleston. It was exceptionally clean and the staff was very friendly. The accommodations were very basic, the bedding was cheap and not very comfortable and no hair dryer in the bathroom. Also, the "grab and go breakfast" was coffee, packaged muffins, and instant oatmeal. There was a small... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the our location and our friendly staff. I am glad to read that you found our hotel to be very clean and a great value. Still, I do apologize that your bedding, in-room amenities, and our grab-and-go breakfast did not meet your expectations. Please... More 

delray beach, florida
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 27, 2014

Beautiful hotel, great location, friendly staff, close to everything, and a manager that cares about her property. She reviews all her rooms after the maids have finished there cleaning for new check- ins. When rooms are not up to par, she personally makes the changes!

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your stay at our hotel and appreciated out location. Thank you so much for your kind words regarding our friendly staff and attentive management. It was a great pleasure having you as our guest. Once more, thank... More 

Bermuda
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

A good value, clean and comfortable stay, with parking, free wi-fi and breakfast included. Staff were helpful. Not especially easy to see in passing though and did not appear in my internet searches for accommodation.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I appreciate you taking the time to write a review of our hotel. It is so rewarding to read that you had an enjoyable stay with us. Thank you for your comments. I am proud of our team for for ensuring your room was clean. As well, it's great to hear that you found our hotel to be a good... More 

Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

I got lazy and called Hotels.com for a room in Charleston for under $100. This place is great if you have a car because it's a couple of blocks from the highway. Drive 10 minutes in one direction, you'll be in downtown Charleston. Drive ten minutes in the other direction and you'll be in Isle of Palm. There was ample... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed our convenient location and that you found our hotel to be a great value. I will be sure to share your kind comments with our team. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 26, 2014

Old and kind of dark. Staff appeared to be uninspired and unhappy. Coffee was sporadic and there are DEFINITELY no extras. Location was good for what we were doing. Other than that, I would probably stay somewhere else.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you for the feedback about your stay at our hotel. I am sorry to read that you received poor service from our staff, and that you found our hotel to be outdated. Please know that I will be meeting with my team to review our customer service standards. As well, the staff and I will be continuously working to... More 

Savannah, Georgia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 24, 2014

We went for a relaxing weekend and thought the Extended Stay was in a good location. I would of been better to drive a little further and stay somewhere else! The hallway of the hotel stunk!! The room smelled like fried fish. Opening the widow and spraying a half a bottle of Febreese did nothing. Unfortunately the first night we... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that the smell in the hall and room was unpleasant. As well, the situation you described concerning the noise above you is truly regrettable. We are very sorry for your experience. In response to your feedback, I am reviewing... More 

Dallas, Texas
1 review
4 of 5 stars Reviewed September 22, 2014

Large, clean, and comfortable, convenient location, friendly staff, prompt service. Just the right amenities for the business traveler--like a well-lit desk and free Wi-Fi--and a location so appealing and convenient, it makes it almost mandatory to slip in some sightseeing. And you simply can't beat the price, which is about half of the nearby hotels. I'll be back.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our clean and comfortable rooms, convenient location, and friendly staff. I am especially pleased to read that you found us to be such a great value. We would love to see you again, should your travels bring you back to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

11 photo of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question