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All 18 Mount Pleasant hotels

Extended Stay America - Charleston - Mt. Pleasant

2.0 of 5 Hotel   |   304 Wingo Way, Mount Pleasant, SC 29464
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Extended Stay America - Charleston - Mt. Pleasant
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Ranked #16 of 18 hotels in Mount Pleasant
A recent review
3 of 5 stars Reviewed March 10, 2014
laffininbl Bluffton, Sc
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43 people have reviewed this hotel

Traveler rating
    11
    9
    11
    8
    4
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Bluffton, Sc
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 10, 2014

Convenient to getting onto bridge for downtn, convenient to Isle of Palms & Shem Creek. Off the main road. Inside: no lobby, not very inviting downstrs. Little kitchen in room, decent room - size of room, décor, bed. Breakfast bars.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for sharing your experience with us. I’m pleased to hear that you enjoyed our convenient location, your fully equipped kitchen and our grab-and-go breakfast. Still, I apologize that you did not find our downstairs to be welcoming. Your comments will be helpful as we continue to improve our hotel. Thank you again for your comments. We... More

Aiken, South Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 7, 2014

We didn't need an extended stay location but it had great rates so we decided to book it. It is a nice place, clean, and convenient. The staff was very friendly and helpful! I would stay here again! Having a stove, refrigerator, and microwave was also handy!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

The team and I appreciate your wonderful remarks. I am so pleased that we were able to provide you with a clean, convenient stay. It’s great to hear that you enjoyed our friendly, helpful staff and your fully equipped kitchen. Thank you for choosing Extended Stay Hotels. We look forward to having you visit with us again in the future. More

Virginia Beach, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2014

If you are ever in the area and need a place to stay, I highly recommend this place. Very clean fresh and up to date. Friendly staff will help you in any way possible. And right near Downtown Charleston.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Hubert – Thank you for taking the time to write a review of your stay. I’m so pleased to hear that you enjoyed your stay with us. It was great to read your comments about our clean, fresh and newly updated rooms. As well, it’s great to hear that you enjoyed our location. Thank you again for your review. We... More

Raleigh, North Carolina
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 9, 2014

In the big scheme of things, this hotel was about average. Do not come here expecting a lot of extras - there are none. You have to ask for shampoo at the front desk, you get the very basic wifi, breakfast consists of a 'grab-n- go' assortment of breakfast bars, etc. It's kind of like getting a ticket on an... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our hotel. I am sorry to hear that the amenities in your room and our grab-and-go breakfast did not meet your travel needs. All of your feedback will be very useful as we continue to improve our guest experience. We look forward to hosting... More

Virginia Beach, Virginia
1 review
1 of 5 stars Reviewed January 11, 2014 via mobile

The staff were nasty down to the weekend manager on duty is non-exsistent, for renovated rooms entire place smells of musty mold, I guess its because of to much contruction groups, there was hair in the bathroom, and the hallways smells like people smoking pot. This hotel is a value compared to the rest of the area, the savings is... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am very sorry that our hotel did not meet your expectations and that our staff did not attend to your needs in a friendly manner. Please know, I am addressing your comments with the entire team and working with them to improve our... More

Ashburn, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2013

I made reservations here as my Citadel class was at the Holiday Inn Express next door and the rooms were sold out there. Check-in was not a problem and was given a ground floor room. I was informed there was a "grab and go" breakfast in the mornings, a WIFI password, and that I would need a room key to... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Bob - I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you loved our location and great price. As well, I am glad that you enjoyed our grab-and-go breakfast, which is a new feature at our hotel. Still, I would like to apologize for the trouble that... More

Lake Barrington, IL
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 18, 2013

The room was adequate. My bathroom sink was clogged for 3 days, and believe me, it was looking and smelling pretty gross. When I told the manager they said it would be fixed. When I got back to my room that night it was still clogged. The next morning I spoke with a different person at the front desk. She... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Theresa - Thank you for posting a review about your recent stay. I want to start by apologizing for not meeting your maintenance needs. Our goal is to make sure our guest are comfortable and any issues taken care of immediately. I was happy to hear that you did enjoy our location and would love to have you back as... More

Wilder
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2013

Checked in for a cheaper place to stay before a cruise to save a little money. I really feel that I got a GREAT value for my money. After driving 12 hours all I wanted was a clean comfortable bed and this place more than filled the bill. It started off with the lady at the desk at check in.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

Robert - Thank you for posting such a wonderful review of our property. I'm thrilled that you enjoyed your stay and felt that we are a great value for the money. As well, it is great to read that you liked your room, especially the kitchen, and found our location to be clean, comfortable as well as safe. The staff... More

1 review
3 of 5 stars Reviewed October 9, 2013

The room was decent and relatively clean. It was equipped with a small kitchen, which was handy. The breakfast was nothing to brag about. They didn't even have milk. Kids don't normally drink coffee with their breakfast.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

John - Thank you for your recent review of your stay. I am sorry to hear that that you were not satisfied with our grab-and-go breakfast. We will keep your feedback in mind as we continue to make improvements to this feature. Still, I am glad that you liked your room, especially the kitchen. Your feedback is very important to... More

Fort Myers, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 5, 2013

I stayed at this particular hotel in Mount Pleasant SC for 10 weeks while I was on a contract assignment with the VA Hospital. Overall the location was excellent because it was in Mount Pleasant SC and conveniently located to shopping and restaurants, etc... The hotel was average. It was basically a budget extended stay hotel which would be above... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Charleston - Mt. Pleasant, responded to this review

William - Thank you so much for posting a review of your stay. I was happy to hear that you enjoyed our location and close proximity to shopping. We do feel we are truly a great value for the dollar. Also, I am happy to hear that you enjoyed the clean room and comfortable new beds. We look forward to... More

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Additional Information about Extended Stay America - Charleston - Mt. Pleasant

Also Known As:
Extended Stayamerica Charleston - Mt Pleasant Hotel
Extended Stayamerica Charleston - Mt Pleasant Hotel Mount Pleasant
Extended Stayamerica Charleston
Extended Stay Mount Pleasant
Mount Pleasant Extended Stay
Address: 304 Wingo Way, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#12 Family Hotel in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Charleston - Mt. Pleasant 2*
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