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Charleston Harbor Resort & Marina

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20 Patriots Point Road, Mount Pleasant, Mount Pleasant, SC 29464
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1 room 1 adult
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Charleston Harbor Resort & Marina
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1,055 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

At a recent 4 day stay at "CHR&M" we were very disappointed in the responsiveness to room service needs.A plug in the bathroom would not hold the plug in for a hair dryer, and the sink was missing the drain plug. The first three days we requested and were told maintenance would be done ( it was not). On the... More 

Helpful?
Thank WILLIAM JOHN F
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got a great deal at this resort through Groupon (I highly recommend groupon). I would have to say that communication between the Resort and Groupon would have made all of the difference in the world. That being said we did have a good experience at this resort. The room that we got was very nice, as were the staff... More 

Helpful?
Thank Robin S
Isle of Palms, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Room was cute and even though it was stated that it had no view we could see out to Sullivan's Island etc. Wish we had known that construction on the hotel would be waking us up before 8am but other than that it was great!

Helpful?
1 Thank Darby G
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

Thank you for taking the time to provide us some feedback from your latest stay with us. It is pleasing to know that though you did not expect to have a view from your room you were pleasantly surprised in actually having one. We do apologize if the construction caused you inconvenience during your visit. Our renovations will be complete... More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is great and the facilities will be grand... once the construction is complete. We made the mistake of booking through a 3rd party and was not informed that the hotel is was being completely renovated. There was construction everywhere and the pool/hot tub was closed. Since the hot tub was the main reason we booked there it was... More 

Helpful?
1 Thank esquand0las
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

We appreciate the feedback you could give us from your recent stay. We are sorry to read that our renovations were a surprise to you and wish you had reached out to us prior to your arrival so we could have provided this information to you. The completion of our renovations will have a dramatic affect on our facility and... More 

Charlestown, Rhode Island
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Walking into this "resort" made me think of an old grand dame whose family fortune has dried up. I've walked into Hampton Inns that were more elegant and inviting. The indoor pool was near the lobby so it smelled of chlorine. The room we checked into had a faint odor too, of onions? The room was tired and the renovation... More 

Helpful?
Thank ProfBBB
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

Thank you for the tripadvisor review, we always appreciate feedback from our guests. It is unfortunate that you did not enjoy all aspects of your stay. The resort does not feature an indoor pool area, however it is under renovations and is addressing many different areas. Perhaps when we have finished you will return for a improved experience with us.... More 

Jacksonville, Florida, Usa
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 23, 2015 via mobile

I am very pleased at the colorful lively decor in the room. The jetted jacuzzi tub was a nice surprise. The fitness facility is very nice and I was grateful to use one of their many treadmills they have. There is a nice pool, jacuzzi, waterfront, beach area. The beds are cozy but the pillows felt too small. There is... More 

Helpful?
Thank Shari R
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

Thank you so much for providing a tripadvisor review about your recent stay with us. Our ultimate goal is for our guests to thoroughly enjoy themselves during their time with us and we are delighted to read your feedback confirming our success in this. We hope to see you again for a future visit. More 

Union, South Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 21, 2015 via mobile

I recently stayed here for business conference and was very hesitant after seeing photos and reading posts from past customers. It is under construction and is being renovated so loud noises and restricted parking were to be expected however I didn't have trouble with either. My room was one that had been renovated and it was very nice. I had... More 

Helpful?
1 Thank 1hammer410
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

The feedback you provided us is very appreciated and we are glad you had a pleasant experience during your visit. Please look to us for your accommodations when you're back in the area, our renovations are scheduled to be complete this Spring and we would be delighted to have you stay with us again. More 

Montreal
Level Contributor
62 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed November 16, 2015

I was so looking forward to some R & R in Charleston. I have been looking forward to some southern hospitality for many years. This Hotel is located outside of the City across a wonderful bridge that appears newly built. The Hotel charges its patrons a resort fee fee for the privilege of staying there. As I was staying with... More 

Helpful?
1 Thank AndreMontreal
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

We appreciate you taking the time to share a tripadvisor review. It is saddening to read about the challenges you had during your time with us. We wish your experience had been more pleasant and want you to know that our property is currently going through renovations to update different features some of which you had noted. Also, The facility... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 13, 2015 via mobile

Lot of construction going on in and around facility. Front desk staff very friendly and helpful. Paid resort prices and fees, but only amenity was shuttle service. Pool looked inviting but was closed for maintenence, no free breakfast only coffee in morning. The price charged for room varried wildly. I paid $144 after having to book and cancel several times... More 

Helpful?
Thank Mac C
FOMCHRM, Manager at Charleston Harbor Resort & Marina, responded to this review

Thank you for providing such an informative review of your resent stay with us. Depending on the time you book a reservation, the days of the week, and the time of the year these factors can affect the prices of rooms. This may be the reason why there was a difference in your rates. We are glad that overall you... More 

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