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All 18 Mount Pleasant hotels

MainStay Suites

2.0 of 5 Hotel   |   400 McGrath Darby Blvd, Mount Pleasant, SC 29464
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MainStay Suites

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Ranked #13 of 18 hotels in Mount Pleasant
A recent review
5 of 5 stars reviewed 2 days ago
T S Warren, Michigan
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101 people have reviewed this hotel

Traveler rating
    36
    30
    7
    13
    15
See reviews for
50
17
3
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Warren, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel is in a pleasant neighborhood and well-situated for easy access to most tourist attractions in the Charleston area. Staff at the front desk was pleasant and helpful. The continental breakfast bar offered a good variety of pastries, bagels and even oatmeal, One issue we had is that since housekeeping is not provided daily for extended stay guests we... More

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Taylorsville, Georgia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We got a decent rate of 99, but there were issues. First, the positives. Staff was very friendly and helpful, location was excellent, and the grounds are nice, especially the outdoor seating by the pond. We had a queen suite that felt small. When we got in the room, our pillows were in the middle of the bed with no... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear PamnKyle, Thank you for staying at the Mainstay Suites. We regret that the accommodations did not meet your accommodations. We appreciated you mentioning our friendly staff and the nice outdoor area in the rear of the hotel. We apologize that there were housekeeping issues, and appreciated you bringing it to our attention so that we could correct it. Again,... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014 via mobile

The staff was helpful and always present. Good breakfast with a variety of pastries and old fashioned oatmeal. Yum! I was never kicked off the WIFI system. Kitchen in my room was well stocked and conveniently organized. I'll stay here anytime I'm in the area.

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear Btrus, Thank you for visiting the beautiful Charleston area, and for staying at the Mainstay Suites by Choice Hotels. We appreciated the opportunity to earn your business. Sometimes, we are remiss in mentioning that the hotel does provide complimentary Wi-Fi throughout the public areas and the guestrooms. We're glad that the Wi-Fi service was useful to you. Our franchise... More

Charleston, South Carolina
1 review
2 of 5 stars Reviewed March 8, 2014

This is my second stay at this property and it was very disappointing. The biggest issue is the staff completely lacks any customer service skills. At this pricing level, people expect to be treated like guests. We checked in and paid cash for our stay. We had to go back and ask for a receipt. After we went to the... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear CharlestonSC2014, Thank you for being a repeat guest of the Mainstay Suites at Mount Pleasant. I apologize for the lack of customer service that you experienced during your stay. It is our goal to not just meet, but exceed expectations, and again we apologize for not delivering the customer service that you received during your prior stay. Our franchise,... More

Ottawa, ON
Top Contributor
59 reviews 59 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 4, 2014

Stayed in a first floor room near the lobby, facing the patio and pond at the back of the hotel. Pretty standard studio suites hotel room, with full size fridge, dishwasher, two element stove top, microwave, dishes and cutlery for two. In addition to the comfortable bed, the room had a loveseat and table suitable for eating at and as... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear RonW, Thank you for staying at the Mainstay Suites near Historical downtown Charleston. We appreciated your business, and also that you took the time to write a review. Thank you for mentioning our close proximity to downtown and our convenience to attractions. It is only through guest feedback that we can improve, and we have addressed the need to... More

Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 22, 2014

We stayed in room 215, just over the lobby. Throughout the day and night, we could hear the front desk phone ring and most conversations that went on in the lobby. I wish we would've asked to stay in another room, because I did not sleep well my entire stay. It was very difficult to get hot water to take... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear Hollybr1, Thank you for staying at Mainstay Suites. We appreciated you mentioning that the hotel was clean and close to Charleston attractions. Our apologies that your room was not restful due to noise filtering up from the lobby telephones and conversations. We will be sure to remind all staff members about quiet time. Thank you again for being a... More

Louisville, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

We stayed in June on part of our vacation it was the second time stayed there. Great rooms nice having a full size fridge to take food and fix small meals in the room on the stove. Just a tip we ate one meal a day out to cut down on cost. We had breakfast there which was good and... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear Savannah, It is definitely our pleasure to be stuck with y'all! We only hope that you will come back very soon. Thank you for staying at the Mainstay Suites and for taking the time to write a review. I'm sure that other guests will find your dining out tips and information about our close proximity to shopping helpful. We... More

Ahmedabad, India
1 review
4 of 5 stars Reviewed December 9, 2013

When my sister invited my mother. We found the rest of the hotel staff to be the same, probably because of the fun atmosphere Amy creates. The continental breakfast is very basic, because you can cook in the rooms with Counter top burners. You get a full size fridge, microwave, toaster, and all the dishes and cutlery. This hotel is... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear Paresh, Thank you for staying at the Mainstay Suites, and for taking the time to write a review. We appreciated you mentioning our close proximity to the historic downtown Charleston area. Guests can also walk the beautiful Ravenel bridge and take in the breathtaking views of the Charleston Harbor. We hope that you will return to Mainstay Suites again... More

USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 14, 2013

Minor billing issue as they charged us small safe usage and marketing fees which were not on the original reservation. We did not use the safe. In all honesty I did not contest it as we were very happy with the stay as a whole. I'm sure they would have removed the charge had I asked. Pricing was average for... More

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1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear GH465, Thank you for being a guest at the Mainstay Suites of Mt. Pleasant. We appreciated your business and also thank you for taking the time to write a review about your stay. Thank you for mentioning that our suites are large. The two bedroom suite features two bedrooms with two separate bathrooms, and there is a common living... More

Newmarket, Canada
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 27, 2013

From the time we walked in to book a room, Amy at the front desk was fabulous. We found the rest of the hotel staff to be the same, probably because of the fun atmosphere Amy creates. The continental breakfast is very basic, because you can cook in the rooms with Countertop burners. You get a full size fridge, microwave,... More

Was this review helpful? Yes 2
1903Oceanfront, Manager at MainStay Suites, responded to this review

Dear Joe M, Thank you for staying at the Mainstay Suites of Mt. Pleasant. We appreciated you taking the time to write a review of your experience. The entire staff strives to offer "Wow" service, and it was gratifying for each of them to read your review. Thank you for mentioning that every room is equipped with a stovetop and... More

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Additional Information about MainStay Suites

Also Known As:
Mainstay Hotel Mount Pleasant
Mainstay Hotel
Mainstay Suites Mount Pleasant
Main Stay Hotel
Address: 400 McGrath Darby Blvd, Mount Pleasant, SC 29464
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2 star — MainStay Suites 2*
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