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Quality Inn & Suites Patriots Pt.

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196 Patriots Point Rd, Mount Pleasant, SC 29464
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Choice Privileges Points
Best prices for: 1 room 1 guest
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Quality Inn & Suites Patriots Pt.
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Quality Inn & Suites Patriots Pt.
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228 reviews from our community

Traveler rating
    82
    82
    29
    19
    16
See reviews for
75
80
5
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kristiansand, Norway
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We arrived late and started the stay with an hour long wait for the room to be be ready. The hotel's systems were down and we first got a key to a room that wasn't cleaned. The size of the room was good on the ground floor. Bathroom was large too with a large bathtub/jacuzzi of some sort. No ventilation... More 

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Wilmington DE
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The bed and pillows were pretty comfortable and I would have slept very well except the air conditioner that is right next to the bed made a rattle that I just couldn't stop. The king suite is spacious and clean. Oddly the sofa is not a sofa bed so beware if you are planning on that. There is no coffee... More 

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Cumming, Georgia, United States
Top Contributor
50 reviews 50 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

We had reservations for race weekend. The room we checked in to was still dirty: feces on the bowl of the toilet, make up on the mirror, make up on two pillows cases, food crumbs on the floor, dust and food crumbs on furniture and the floors were not cleaned. We informed the front desk what was wrong with the... More 

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Fort Payne, Alabama
1 review
3 of 5 stars Reviewed 2 weeks ago

i called directly to hotel and ask for a price it was 259.00 per night 2 queen beds two nights. I went on line at booking,com and got the same price. this was the closest place to the USS Yorktown where my husband and grandsons were staying. Every thing was booked everywhere, so i took the rooms at this price.... More 

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Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

Thank you for posting the comment about your stay during the big citywide Cooper River Bridge Run Weekend. Since this is a specialty weekend you are correct the rates are higher than a traditional weekend. Please give me a call when you can. Phone: 843-856-8817. . More 

White Marsh, Maryland
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Long wait to check in upon arrival, only one person working reception with seven check-ins waiting. Trash in hallway on our way to our room. Love seat in suite stained with food remnants from prior guests under cushions. WIFI was miserably slow with dropoffs. Hotel staff was pleasant, but either the hotel is not managed properly or it is understaffed.... More 

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Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

My apologies for the confusion at your arrival. The Choice Property Management System was down and we were trying to manually note checkouts-stayover rooms, clean and vacant and dirty and vacant rooms. It did create a long wait for check in. We do have an overflow breakfast room that says breakfast overflow on the door sign that gives us the... More 

NC
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Unfortunately we did not read the bad reviews before we stayed here. It would have made our choice much easier to stay somewhere else. The sad part is the person responding to the bad reviews always has an exucuse or reason for the challenges but the problems still exist year after year. The things they have no control over are... More 

Was this review helpful? Yes 1
Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

Thank you for taking the time to review the hotel. While I am familiar with your experience and behavior at the hotel we do want all our guests to be satisfied and had you come to the front desk you would have been given a receipt that showed we gave you a complimentary room the last night of your stay. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I want to first say that the front desk staff and the gal that sets up breakfast are just fantastic!! The beds are very comfortable, but I wish the rooms were cleaner and they probably could use a bit of an update. The rug in my room really needed a serious cleaning and the surfaces I wiped off myself. They... More 

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Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

Thank you for taking the time to share your housekeeping concerns with us. I have printed the review and given it to my Housekeeping Director, do you mind giving me a call or sending me an email? That way I can know which room you stayed in so I can check the housekeeping board and see who was assigned to... More 

Cleveland, Ohio
2 reviews
3 of 5 stars Reviewed 4 weeks ago

The workers have been great, super nice. Our bed sheet had a smudge of pink lipstick and it never got changed (we stayed 4 nights). Towels were hard to come by as well. Overall great location, just at the base of Arthur Ravenel Bridge. For the price its not bad, just don't expect a luxury hotel.

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Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

Thank you for your review. As part of our "Save the Planet" program we would normally change your sheets on the third day. Please feel free to contact me directly regarding the housekeeping concerns, so I can share them with our Housekeeping Director. We take pride in our hotel and new guest room renovations. The new towels were just delivered... More 

North Little Rock, Arkansas
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Extremely friendly staff who are very helpful. In fact, even the other guests are nice! It's a very clean and accommodating hotel. Would absolutely recommend this hotel. Close to the aircraft carrier/ship tours. Within walking distance too.

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Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

I enjoyed your review of the hotel. I am delighted our staff made you feel welcomed and appreciated. And I agree wholeheartedly, our guests are delightful too. Come back and see us again soon. More 

Stockbridge, Georgia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2015

From the moment we arrived we were treated like the only guests. We were immediately greeted with a friendly smile. We told her it was our first visit to Charleston and she was so helpful by giving us a map, helping us navigate certain areas, gave us great advice where to get a great dinner and lunch, etc. When she... More 

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Lisa C, General Manager at Quality Inn & Suites Patriots Pt., responded to this review

Thank you for such a great post. I remember you as I was the one that was able to get you the tickets. I am delighted to hear you had wonderful experience and hope to see you next year as well. Congratulations on such an accomplishment. More 

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