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Hampton Inn Lexington/Columbia

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601 Columbia Avenue, Highway 378, Lexington, SC 29072
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Hampton Inn Lexington\/Columbia
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279 Reviews from our TripAdvisor Community

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Atlanta, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I had a great experience, the hotel was very clean, friendly staff. Only complaint is that the elevator had no heat and the fruit at breakfast was horrible. everything else was great. I would stay there again.

Review collected in partnership with Hampton

Helpful?
Thank Tamica S
DexterTurner, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your 5 star review! We appreciate your kind words about our clean hotel and friendly staff. We are delighted that you enjoyed your stay. We have shared your feedback with our breakfast team to ensure that buffet items are fresh and fully stocked for the entire duration of our breakfast hours. Thanks again for all of your... More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Kathy at the front desk is especially helpful and welcoming. Clean, great breakfast, just a really nice hotel at a reasonable price. Excellent staff. I highly recommend this facility.

Helpful?
1 Thank Lkeith6
DexterTurner, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your 5 star review. We shared this review with Kathy and she was delighted. We appreciate your kind words about clean rooms, hot breakfast, and great value. Thank you for recommending us to fellow travelers and we look forward to seeing you again soon. The management staff - Hampton Inn Columbia/Lexington More 

Charlotte, North Carolina
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is a wonderful place to stay - Kathy at the Reception desk is as friendly, accommodating and welcoming as you could imagine to be possible. Hampton Inns are part of a chain, but people like Kathy personalize a guest's stay, so that it is not just "more of the same".

Helpful?
Thank Wendy I
DexterTurner, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your 5 star review. We are grateful for you kind words about Kathy. We are delighted you had a wonderful stay. Thanks again for all of your time. It is feedback like yours that encourages our team to continue to go above and beyond for hotel guests. We hope to see you again soon. The management staff... More 

Chicago, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Tucked away behind other businesses, this hotel has a strange parking lot arrangement, Once inside though it is all the quality expected in a Hampton Inn. Fresh cookies, nice lobby, clean comfortable room, good hot breakfast.

Review collected in partnership with Hampton

Helpful?
Thank Charles S
Danielle K, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for visiting us at the Hampton Inn Lexington! We are pleased to hear that you enjoyed our clean, comfortable rooms, hot complimentary breakfast and unique amenities. We are grateful for your feedback and hope to see you again soon! Sincerely, Hampton Inn Lexington Management Team More 

Boca Raton, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

...of being refurbished. Really nice people work here but the rooms at this hotel are in disrepair. The beds are soft and sag; the bathrooms are worn out a border on being dirty. This is one of those hotels I wait for the survey to come in from Hilton...I would never stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Douglas Z
DexterTurner, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your review. Our goal is to provide clean, comfortable guest rooms for each and every hotel guest. We are extremely disappointed to learn that we did not live up to our high standards during your stay. Thank you for bringing these concerns to our attention so that necessary action can be taken immediately. We are grateful for... More 

Charleston, South Carolina
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

After my last debacle in Virginia with a HILTON Property, visiting small areas have me a little reserve and afraid of what I may encounter. However on this trip I was pleasantly surprised. This hotel is a little older but well kept. I called ahead and spoke with a desk clerk before my arrival and she prepared and shared all... More 

Helpful?
Thank MinG29505
DexterTurner, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your review. We appreciate your kind words about our well kept hotel, clean rooms, and helpful staff. Thanks again for all of your time. We are always eager to hear what guests enjoyed most about their stay and how we can improve. We look forward to seeing you again soon. The management staff - Hampton Inn Columbia/Lexington More 

Casa Grande, AZ, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

For three days my room was not cleaned or the bed made. My great-granddaughter found medication on the floor of my room on the third day of my stay and Cheetos were found on the couch. The public areas were clean, soda machine on my floor was broken. We did not use the pool but the breakfast was good and... More 

Review collected in partnership with Hampton

Helpful?
Thank Deloris H
DexterTurner, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your review! Customer service is our highest priority and we are disappointed to learn that we did not live up to our high standards on this particular visit. We appreciate you sharing this feedback with our team so that necessary changes can be made right away. We hope that you will stay with us again in the... More 

Okeechobee, United States
1 review
5 of 5 stars Reviewed December 30, 2015

We were in town visiting family for the Holiday. We will definitely be staying again when we visit. We enjoyed the breakfast each morning as well as the beverage selection that was available throughout the day. Everything about our stay was great including the room. The staff was always helpful and always smiling. That is what customer service is all... More 

Review collected in partnership with Hampton

Helpful?
Thank Jennifer S
Danielle K, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for making the Hampton Inn your home away from home in Lexington, South Carolina! We are absolutely delighted to hear that you enjoyed our complimentary breakfast and comfortable rooms. We appreciate the kind words about our friendly team and look forward to seeing you again soon! Sincerely, Hampton Inn Lexington Management Team More 

Mid-Western Region, Nepal
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 23, 2015

This was my first time staying in Lexington, SC, at this Inn. The ladies at the front desk were helpful on suggesting places to see and places to eat. This was a great place for meeting a friend halfway. Take your lawn chairs with you, watch the stars above the parking lot and chat with people entering the back door... More 

Helpful?
Thank CarolClarkeReed
Danielle K, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for choosing the Hampton Inn for your recent trip to Lexington, South Carolina! We truly appreciate the kind words about our friendly team and home like atmosphere. We hope you had a great time exploring Lake Murray and that you will have an opportunity to visit us again soon. Sincerely, Hampton Inn Lexington Management Team More 

Mooresville, United States
1 review
2 of 5 stars Reviewed December 21, 2015

First of all I parked in the side lot at check in and had to walk thru the shrubs (while it was raining outside) to get to the lobby. Older hotel but fairly clean. My vehicle was damaged by someone trying to break in it overnight. Told the front desk to get no concern.

Review collected in partnership with Hampton

Helpful?
Thank Steve M
Danielle K, Guest Relations Manager at Hampton Inn Lexington/Columbia, responded to this review

Thank you for your review. We were truly disappointed to learn about the inconvenience that you experienced on this particular visit and appreciate you bringing this concern to our attention while you were in town. As we mentioned during your stay, we would be happy to assist by contacting our police department so that a report can be filed. We... More 

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