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Holiday Inn Express Hotel & Suites

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131 Innkeeper Dr, Lexington, SC 29072
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Holiday Inn Express Hotel & Suites
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81 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (22)
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    (28)
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There are newer reviews for Holiday Inn Express Hotel & Suites
See the most recent reviews
Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 20, 2012

We booked a one night stay in this hotel at the beginning of September 2012 on our way back to Canada after our cruise. From Port Canaveral, we reached this location in about 8 hours. We got this hotel for about $60 plus tax through hotwire. The room was spacious and included 2 queen beds, a microwave and mini refrigerator.... More 

Was this review helpful? Yes
Savannah, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 26, 2012

Stayed here while in the area and was very pleased. Kim and Julie were both extremely pleasant and helpful, obviously very guest service oriented! They both made me feel right at home. The location was easy to find, near lots of shopping and restaurants, with plenty of parking available. The room was attractive and clean, and had everything that you... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed August 23, 2012

This is our sixth stay at the Holiday Inn Lexington SC and as ever the rooms are clean, the staff polite cheerful and helpful; particularly at the front desk and the buffet breakfast excellent. It is a great place to stay if you are visiting Columbia or anywhere else in South Carolina. Charleston is about a one hour forty-five minute... More 

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Collinsville, IL
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 22, 2012

OMG, where do I start? I wish I had read the reviews on this hotel, I mistakenly assumed that because I had stayed at other HIE express locations and been satisfied this experience would have been the same. Not so. The carpet is stained throughout the property, common areas as well as guest rooms. The PTac A/C units are loud... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Barbara D, Thank you for taking the time to convey your comments regarding your recent stay with us. It's disappointing to hear about your experience at our hotel. I would like to address your concerns in further details and have sent you a private message to obtain more information regarding your stay. I look forward to hearing from you... More 

Travelers are raving about these Lexington hotels

Birmingham, Alabama
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 5, 2012

We previously stayed in Columbia SC Holiday Inn Express. We expected much better accommodations based on our previous experience. When I called about where to plug in our coffee maker they said that we would have to move it since there was no available electricity to it. There were no linens for the sofa sleeper. Only one ice machine for... More 

Was this review helpful? Yes 1
Barboursville, West Virginia
1 review
5 of 5 stars Reviewed July 31, 2012

This hotel was a little older than some but very clean. Breakfast buffet was great and varied daily. The staff was very friendly and personable shopping and recreation was nearby. Airconditioning was refreshing and cooled the room adequately which during this heat is remarkable! We didn't use the pool but saw staff cleaning it daily. A very comfortable stay

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columbia sc
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed July 24, 2012

Second year in a row they screwed up our family reservations even after constantly confirming the late arrivals with the front desk. We have always found HIExpress great when we travel but not in Lexington. While most of the staff is polite, the others (night auditor) need to be fired. Don't think training will help people like that. A $20... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TripsRgood4U, Thank you for taking time to post a review of our property. I am sorry to hear that you did not enjoy your recent stay with us. I apologize for the shortcomings of our staff and the troubles that your family may have experienced during check-in. We strive to provide the best possible service and experiences and it... More 

Tuscaloosa, Alabama
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed July 17, 2012

The staff here is uncommonly nice and helpful, but I don't think I will return to this property because my standard for an average hotel includes being clean. The bathroom looked clean, but when I turned down the bed, the sheets looked slept in and there was something spilled on it -- maybe coffee with cream? Dust around the base... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Alabama Nana B, Thank you for taking the time to review our property. While we aim to offer the highest level of service and facilities to our guests, it seems that we fell short of offering you an experience in keeping with your expectations. We have noted your comments regarding housekeeping and would like to extend our sincere apologies... More 

Asheville, North Carolina
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed July 15, 2012 via mobile

I travel for a living, and it is a true statement that I have never had a noisier hotel room than room 127. I can't believe they even have rooms in this location of the hotel. Sandwiched between the ice maker, the pool, and right next to the meeting rooms where late-night parties occur, the noise never ceased. We couldn't... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear pcumby, Thank you so much for your review regarding your experience. I am disappointed that we did not meet your expectations on this occasion, my apologies for any inconvenience or discomfort. I'm sorry your stay was negatively affected by the situation in the breakfast area and noise from our other guests. I assure you that the valuable comments you've... More 

Newark, New Jersey
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 22, 2012

I think if a establishment is under renovation they should tell you when you book.....maybe I don't wanna stay if its sandy and the door don't work or you smell paint....and the lobby smell like cigarettes...call me when the renovations are done!!!!!.don't fall for the hype of the pictures on line...they lie...on line it looks better than any hotel in... More 

Was this review helpful? Yes 1
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