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Holiday Inn Express Hotel & Suites

2.5 of 5 131 Innkeeper Dr, Lexington, SC 29072
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Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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70 reviews from our community

Traveler rating
    29
    15
    8
    8
    10
See reviews for
19
10
10
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for Holiday Inn Express Hotel & Suites
See the most recent reviews
Spartanburg, South Carolina
1 review
4 of 5 stars Reviewed October 4, 2013

The staff and all personnel that I encountered were extremely nice and friendly, and did their best to anticipate needs before being asked. The linen and towels were always clean and available and no matter what I left in the room it was always still there when I returned.

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1 review
5 of 5 stars Reviewed October 4, 2013 via mobile

I had an extended stay with the Holiday Inn Express Aug 12th-Oct 4th. The front desk staff and housekeeping associates were very friendly. I would like to personally commend Mr. Wayne Robinson for his hospitality. He is awesome and he really took care of us during our stay. He treated us as if we were guest in his own home... More 

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Waco, Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 17, 2013 via mobile

I am amazed at how a national chain hotel could be so dirty. The floors everywhere were filthy like they never vacuum. The breakfast was basic and the tables were dirty and the floor in there was dirty. the staff were very friendly but come on clean the place up. When we arrived there were several smoking sitting on bench... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear rcadden, Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the shortcomings you have experienced and if our hotel fell below your expectations in... More 

Travelers are raving about these Lexington hotels

Orlando, Florida
Top Contributor
64 reviews 64 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 28, 2013 via mobile

This hotel is off the beaten path in a quiet, more residential area. First impression, the carpet in the elevator was filthy. Breakfast area windows had food, dirt and kid handprints that had been there awhile. Counters dirty and.floor sticky. C'mon! The room was good, firm bed but mushy pillows (even the firm ones). WiFi had good signal but was... More 

Was this review helpful? Yes 1
Stafford, Virginia, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 10, 2013

I had made a reservation for April 26 - May 03, 2013. On Monday, April 29, 2013, I had come back to the hotel around 1300. I showered and stuff and waited to go visit my daughter. Between 1500 - 1600, I left the hotel. Mind you, the cleaning crew was gone for the day. I got back to the... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Bryan N, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Raleigh, North Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013

I had zero problems with my stay at holiday inn. I stayed at the the hotel for 5 nights and was delightfully surprised with my stay. The hotel was clean and the breakfast was amazing!!! The staff was very courteous and i was able to get a good use from the business center. I would highly recommend this hotel for... More 

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Columbia, SC
Top Contributor
96 reviews 96 reviews
4 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed April 18, 2013

My husband and I were renovating our house, floors were drying, no access to bathrooms. So, we had to find a place to stay for two nights until at least bathroom access in our home is once again made available. We picked wrong! We stood in line for a very long time for a room, because Wayne could not seem... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear mersmom8, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are so sorry to see you did not enjoy your overall experience with us and regret our hotel did not live... More 

Mullica Hill, NJ
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2013

Read a few negative reviews from January 2012 so I was a little apprehensive. But I was pleasantly surprised. The room 319 was clean and comfortable. The wallpaper in bathroom was peeling next to shower in one spot, probably due to shower heat/moisture. Untreated wood held up counter in bathroom. Bathroom was clean and that is important to me. Air... More 

Was this review helpful? Yes
Columbus, Ohio
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 24, 2013

This is a mediocre hotel. Everything about it is average. The price (that's a good thing, folks!), the location (chains and shops nearby but pretty far from Columbia, SC) and the rooms (they get the job done but nothing amazing to see here). If you're expecting a five star hotel, this is not the place. If you're looking for something... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Trusha107, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More 

Colorado Springs, Colorado
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 23, 2013

This Holiday Inn Express for the most part typifies what I expect from this chain -- comfortable bed with nice bedding, clean and modern room, great coffee, and those delectable cinnamon buns. :) My room was clean, the staff was friendly (especially the breakfast attendant -- she was all smiles and upbeat both mornings of my stay, and boy, did... More 

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Additional Information about Holiday Inn Express Hotel & Suites

Address: 131 Innkeeper Dr, Lexington, SC 29072
Phone Number:
Location: United States > South Carolina > Lexington
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Lexington
Lexington Holiday Inn
Holiday Inn Lexington

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