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Holiday Inn Express Hotel & Suites

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131 Innkeeper Dr, Lexington, SC 29072
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Holiday Inn Express Hotel & Suites
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Holiday Inn Express Hotel & Suites
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73 reviews from our community

Traveler rating
    30
    16
    8
    8
    11
See reviews for
19
13
10
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (17)
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    (25)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I have been using tripadvisor for some time but have been remiss in doing reviews - however, the staff at this hotel were so friendly, kind, and hospitable I had to take the time to write a favorable report. I was shocked when I saw some of the negatives here, and asked some questions. It turns out that this hotel... More 

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Myrtle Beach, South Carolina
Senior Contributor
29 reviews 29 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 8, 2015

So to start my fiance and I where staying 3 night in the hotel in a King Suite, but decided to show a night early. My fiance called about nine hours before we wanted to show up and they said its was no problem and we can have the room for the night that we have already booked. When we... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Chelsea J. First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

West Rutland, Vermont
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 20, 2015 via mobile

We've stayed here several times and had pleasant experiences. The beds are comfortable, rooms neat and clean. The staff is very attentive and pleasant. I ordered eggs Benedict for breakfast and was very disappointed. The cook came out; was very apologetic, said he'd never made it before and promptly made me something else. The next day he came out and... More 

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Charlotte
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 14, 2014

Had a week long stay and although the staff was very nice I had a first floor room and visitors in my bathroom...cock roaches! Didn't sleep very well after discovering that. They need to spray the property more often.

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 22, 2014

We only had an over night stay here and everything seemed wet nice. The beds were very comfortable and we really needed that after traveling 7 hrs. Breakfast was great, staff was friendly. Only company is one of the staff at the front desk upon our check in had a rather offensive bracelet on. It said "B*****s <3 Cake" I... More 

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Ohio
Top Contributor
80 reviews 80 reviews
32 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 14, 2014

The hotel it self is what you would expect from a holiday in express. The front desk was polite and helpful. No problems with our room clean , great water pressure comfortable beds. The only complaint would be the noise in hallway, but that's in every hotel. The reason I would give this place a 5 is Gloria the breakfast... More 

Was this review helpful? Yes 1
Piedmont, South Carolina
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2014

The hotel was very nice. The beds were so comfortable that it made it difficult to get up in the morning. The breakfast was the best that I have come across as far as free continental breakfast. There was your usual cereal and bagels but there was also bacon, eggs, biscuits and gravy. The staff was very friendly and everything... More 

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Charleston
Top Contributor
201 reviews 201 reviews
148 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed July 8, 2014

I'm not sure if "stricklandtennis" reviewed the same hotel, but we've stayed at this hotel a few times and found everything to be in outstanding condition. The comfortable beds had modern, clean bedding, furniture in excellent condition, the bathroom clean & maintained well. Shower pressure was great and towels plentiful. Our room window was also quite bright lighting up our... More 

Was this review helpful? Yes 1
Little River, South Carolina
Contributor
16 reviews 16 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed June 17, 2014

Staff is absolutely fabulous and went above and beyond to be accommodating. Rooms were clean, neat, and well-equipped. So bright we had to draw the curtains. Shower pressure was the best ever! Typical breakfast: eggs, bacon, biscuits, bagels/muffins, cereal, bananas...you get the idea. Perfect location/area. Pool area and gym were great. In this area anything nicer would be double the... More 

Was this review helpful? Yes 1
Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2014

This hotel is soooo dated it's like stepping back into the 70's Bedrooms are gross, and dark. Bathrooms disgusting. My suggestion is pass on this hotel. They despirately need a renovation!! Even the breakfast buffet was scary!!

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Stricklandtennis, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. I am sorry we were not able to exceed or at least be at par with your expectation. Rest assured that the issues you have raised about the bathroom and the the beds have been documented and will... More 

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