The best place to stay when in the Isle of Palms. We have stayed 3 times in the past 3.5 years and every time we had a wonderful time. The staff is the best! Steve at the front desk always makes sure we are well informed with all we need to know, he seems to be there all the time...
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Reviewed September 24, 2009
Susan at the front desk was very helpful. She saved our vacation after a bad expierence at another hotel a few doors down. The view was great. Rooms were very clean and comfortable. Very close to food and shops. Just a few steps to the beach. Highly recommended. Thanks again!
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We would like to thank this guest for their review. We are so delighted to read that they had such a good time, and their vacation was salvaged. Susan was so happy to know that this guest found her very helpful. She is indicative of the type of service we are so proud to provide. I just want to make...
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We stayed at the Palms the first weekend in september. After those summer crowds headed home. Had an amazing time, the hotel is right on the beach. You can't beat the views. Just a few doors from the famous windjammer, acme cantina and hucks lowcountry grill. The staff was very friendly and helpful, rooms were clean and everything was very...
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In Charleston, SC, of course, there are MANY fine places to stay. One of the standouts is still The Palms Hotel. The rates, esp. during the week, are very-reasonable, the concierge is helpful and accomplished, and the beachfront venue is relaxing and worthwhile. Charleston is gradually becoming a TREMENDOUS vacation spot, for many, good reasons. The Isle of Palms Hotel,...
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We really appreciate this guest's review. We are so glad that this guest found our property to standout among as mentioned the many fine places to stay in Charleston. We appreciate the guest mentioning how helpful the staff is, and pointing out that the parking really isn't an imposition. Especially since we provide areas at the hotel that allows you...
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We have stayed at the Palm's Hotel and we have a great trip. The staff is very customer focused. The maid service is very good. We visit family frequently and we will continue to stay at The Palms Hotel. There is some rust and paint needed to clean up the place. There was also some old window air conditioners under...
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We appreciate this guest taking the time to write a review for us. We are so delighted that our hotel is your accommodation of choice whenever you stay on the island. We appreciate your business. Thank you for addressing the friendliness and customer service of our staff. We are very proud of that. We do paint several times throughout the...
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We booked 4 nights at this hotel because of its ratings and because it is directly on the beach. The view was sensational. and the personnel were very pleasant and accommodating.
However, the hotel is very tired. It could use a good cleaning to begin with. And needs major renovating. The sofa bed was so old that a board had...
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It is unfortunate that this guest did not find their accommodations satisfactory. I do apologize for anything that wasn't up to our normal standards. I would like to point out that if a guest is staying more than two nights, their sheets are automatically changed every other day. I am glad to read that this guest found their view to...
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We were driving from Florida to Pennsylvania and stopped here on our way up the coast in early April. This time of year it was pretty deserted. The hotel was large with underground area to unload but parking was street and a lot nearby. I was told that parking was free this time of year but the city charged for...
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We appreciate this guest taking the time to write this review for our property. We are delighted that they seemed to enjoy their stay with us. The sausage gravy and biscuits are delicious! We are so happy to be in such a beautiful location with dining only steps away. We certainly look forward to this guest's return.
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This was our first trip to IOP and we enjoyed The Palms. No it's not the Ritz Carlton but we didn't expect it to be for such a great price. Hotel was convienent to local dining and shops for browsing. We didn't have to move the car! I would like to have seen the shaggy headed young man filling the...
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I appreciate this guest taking the time to provide us with feedback. This guest will be happy to know that we have ordered a chef's hat and gloves for the breakfast hostess. I am glad the guest found our location convenient enough to not even move their car. I look forward to this guest returning to stay with us again.
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It was a wonderful location. There was a noise ordinance at night but we were there for the beach anyway. The shopping was good and easy to find and the hotel staff was helpful and kind. The breakfast was a little underwhelming but enough to get started on, but overall it was the perfect place to stay.
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I am so glad to read of another satisfied guest. We are very proud of our location. We always say it is like having the best of both worlds because we are minutes away from the beautiful historic city of Charleston and we are directly on the beach. I am always pleased to read when a guest finds the staff...
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We have just returned from a great US holiday started in Atlanta and spent the last few days in IOP. we wished we had spent longer here and the The Palms Hotel was an ideal location. We had a great room, clean with lovely view of the beach. The staff were very friendly and helpful and there was a good...
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I would like to thank this guest for taking the time to write a review for us. I am so delighted that this guest was satisfied with their accommodations, finding their room clean and their view beautiful. I am also glad they found the staff to be friendly and helpful. I look forward to this guest's return, hopefully in the...
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