The Palms Hotel (Isle of Palms, SC) - Hotel Reviews

Address: 1126 Ocean Blvd., Isle of Palms, SC 29451

Phone Number:

Region: United States > South Carolina > Coastal South Carolina > Isle of Palms

Amenities:

Beach Business Center Free Breakfast Free High-Speed Internet Swimming Pool

Hotel Style:

#3 On the Beach Hotels in Isle of Palms

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: located on the beach in beautiful Isle of Palms, South Carolina. Serving as your oceanfront gateway to miles of pristine white sandy beaches and sun shadowed blue waters, the Palms Oceanfront Hotel consistently ranks as one of the best Isle of Palms hotels. Choosing the Palms Oceanfront Hotels will place you minutes away from Wild Dunes Resort, Historic Charleston, Mount Pleasant, southern Plantations, Fort Moultrie, and Sullivan's Island.Our accommodations aren’t the only thing that makes us one of the most popular Isle of Palms hotels–our knowledgeable staff can help you plan a Charleston trip that you will remember forever. The 2009 Readers’ Choice Awards from Southern Living named the Isle of Palms one of the Top 10 Best Beaches in the South. ... more less

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Also Known As:: Palms Hotel Isle Of; Palms Isle Of

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325 reviews from our community

See which rooms travelers prefer - 67 traveler tips

Noisettiana

Monroe, NC

Top Contributor

78 reviews

10 hotel reviews

Reviews in 24 cities

29 helpful votes

“Great Location - Needs Updating”

Reviewed May 18, 2013 NEW

Check in pretty quick, Ocean View Room okay, spacious but overcrowded with outdated heavy, worn furniture. Coffee maker in room was attached to microwave and didn't work so had to relocate it. Would rate this better if the price had not been so high. Breakfast room tight and dark with basics. Trash bags and garbage underneath building.

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I would like to thank the author of this review for their feedback. I would like to apologize for the inconvenience of the coffee maker not working properly. Also, we do temporarily store trash under the building until the housekeeping staff is done for the day, and then it is taken to the city's dumpster. However, it is put in... More

JFasnacht

1 review

2 helpful votes

“Filthy and horrible service!”

Reviewed May 5, 2013 via mobile

Rooms very filthy with mildew on shower curtains and pubic hair on bathroom floor from previous guests. Slept with long pants and long sleeves in fear or bed bugs. Air condition in poor working order. General Manager not even concerned enough to return phone calls.

Was this review helpful? Yes 2

We appreciate this guest taking the time to write a review for the hotel. The reviewer was reached out to, but a message had to be left due to no answer, but they have been reached out to again, and there has been a conversation with them about the issues they had during their stay. We never want our guests... More

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Katie L

Reviewer

3 reviews

Reviews in 3 cities

“Once upgraded we had a good experience”

Reviewed May 5, 2013

This hotel is older so some of the rooms have an odor. We were in town for our anniversary. We were helped out with a last minute reservation and were extremely grateful - however the first room we were provided smelled of urine or something that smelled like it. We called the front desk to let them know - not... More

Was this review helpful? Yes 1

I regret to read about the situation of the first room this guest was checked in to, but I am so delighted after being accommodated, these guests enjoyed their stay. I was proud to read of the customer service extended by the staff. We look forward to these guests returning, and we appreciate the time they took to write a... More

rehab14

Cottonwood Falls, Kansas

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

3 helpful votes

“Wonderful Place to stay”

Reviewed May 3, 2013

This hotel is under construction, it appears they are working on the roof, the outside and possibly the Garage. But the inside of the hotel is fine. The Hotel is right on the ocean. We got a good price. The clerk gave us a Triple AAA discount as my friend is a member. We got a nice room with a... More

We really appreciate this guest taking the time to write a review for our hotel. We are happy to read that they enjoyed their accommodations as well the breakfast. Also our location is priceless, and the convenience of being near area attractions is a plus. We look forward to welcoming these guests again, hopefully in the near future. More

Harry D

Nashville, Tennessee, United States

5 reviews

5 hotel reviews

Reviews in 4 cities

5 helpful votes

“Great Place with few issues”

Reviewed May 2, 2013

I came here on business last yr and it was so nice had to bring the family back. We stayed here for beach view and spent our days in Charleston. The rooms are clean, The beds were comfy, the premises are clean, though the pool had a small problem with beatles. The breakfast was fine, but not great, the food... More

We would like to thank this guest for the time they took to write a review. We are always happy to read when guests find their accommodations to be clean and comfortable. We are proud to be located on Isle of Palms, where it has been kept pretty non-commercial. It is a very family friendly area. We look forward to... More

Chrlsearose4

1 helpful vote

“Priceless location”

Reviewed April 23, 2013

We made last minute reservations through booking.com, upon arrival the staff couldn't find our reservation but soon identified booking.com was experiencing a communication issue with their system, not too long of a delay. I work for an inn myself and while making my reservation first I called the hotel direct instead of a third party site and I was surprised... More

I would like to thank this guest for their feedback and taking the time to write a review. I just want to address the comment about matching rates with third parties. I actually do allow the desk staff to match rates as long as they verify on that particular site that the rate the guest is quoting is correct. I... More

Mfinnegan123

“Avoid if you can-not worth the money!”

Reviewed April 19, 2013 via mobile

I am actually staying at this hotel right now. I booked it based on other reviews on Trip Advisor. But I am sorely disappointed. I am not terribly picky about hotel rooms, but do expect them to be clean, especially for a rate of $225 a night. Our room is anything but clean. The shower is dirty and the shower... More

I do regret to read that this guest is unsatisfied with their accommodations. They are actually staying in a handicapped accessible room, which explains why the closet area is hung lower than standard. I will be more than happy to discuss the cleanliness issues with this guest if given the opportunity before they depart. If not, they can feel free... More

fiddlestogo

sparks nv

9 reviews

3 hotel reviews

Reviews in 5 cities

4 helpful votes

“great location, great sleep”

Reviewed April 15, 2013

The location can't be beat! Quiet island. There is a loud restaurant next door, but they shut down early. You are sol close to the ocean that the surf puts you to sleep. Great mattresses. The property is not quite as clean as it could be and a bit run down. But, we would stay there again.

I am very delighted that this guest enjoyed the location of our hotel. It was nice to read that they took in the sounds as well as the views. It is very relaxing, and I am glad they were able to experience that. I also appreciate their honest feedback about the condition of the facilities. We welcome such comments because... More

Susan H

Charlotte, North Carolina, United States

“Just like Family”

Reviewed April 14, 2013

We have been staying at the Palms Hotel for over 7 years now. We travel to Charleston at least 6 times a year to enjoy the beaches and the awesome weather. We always stay at the Palms. It is clean, friendly and we feel safe there. We always get an ocean front room. The island has everything you need for... More

The entire staff wants to thank these guests for taking the time to write a review. We want to say we really love this couple as well and we always look forward to their visit. We are so glad that they feel safe and right at home when they stay here, that is really important to us. Again, we appreciate... More

harleyjourneys

Kingston, Canada

Contributor

19 reviews

11 hotel reviews

Reviews in 12 cities

15 helpful votes

“Some Beach!”

Reviewed April 10, 2013

Location is everything at The Palms. We chose an ocean front room and our view was magnificent. A very short stroll took us to a fantastic, quiet beach where we walked to our heart's content. Watching the dogs frolic in the waves and listening to the crash of the ocean and the cries of the seabirds were perfect experiences. The... More

I appreciate these guests taking the time to write a review for The Palms Hotel. It was nice to read that they enjoyed the location. It was a little disappointing that they weren't that impressed by the staff members, that actually surprises me a little. However, I am glad that they enjoyed the accommodations and found them to be clean... More

1-10 of 325 reviews

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The Palms Hotel, Isle of Palms

The Palms Hotel

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