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All 3 Irmo hotels

Extended Stay America - Columbia - Harbison

2.5 of 5 Hotel   |   1170 Kinley Road, Irmo, SC 29063 (Formerly Extended Stay Deluxe)
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Extended Stay America - Columbia - Harbison
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48%
Ranked #3 of 3 hotels in Irmo
A recent review
3 of 5 stars reviewed 2 weeks ago
Carla B Homestead, Florida
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50 people have reviewed this hotel

Traveler rating
    15
    9
    4
    6
    16
See reviews for
15
3
6
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Homestead, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The staff was friendly & courteous with the minimal encounters that we had. Hotel is close to all your necessities, interstate and Lake Murray. Upon arriving the hotel lobby and all corridors had an unpleasant musty & cigarette smell. The hallways & room need some upgrading, everything appeared old & worn out. The beds were hard and uncomfortable. However, most... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Carla - Thank you very much for your recent review. We are glad that you found your room to be clean and that our staff provided you with quality service; however, we are sorry that you were disappointed with our appearance. Our hotel is scheduled for a renovation to address these issues. Thank you again for your review. If you... More

California, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed June 17, 2014

We stayed here 3 nights as it was the closest (and cheapest) hotel near family we were visiting. It smelled like trash when we walked in the lobby and there were huge pallets in the lobby in the way of walking around the entry sofas. I don't know if that's what caused the smell or not, but they were there... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

I appreciate you taking the time to write a review of our hotel. I apologize for the unpleasant smell and overall condition of your room. This is unacceptable and I am sincerely sorry for your experience. As well, I am sorry that our staff did not welcome you to our hotel in a kind manner. I will be meeting with... More

Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed June 16, 2014

Our stay at this hotel was wonderful. Ms. Gwen Brown the staff that assisted us with our room was very helpful and friendly. The room was very clean and i felt comfortable during my stay. I was very satisfied with this hotel and would recommend it to others.

Was this review helpful? Yes
Winston Salem, North Carolina
1 review
5 of 5 stars Reviewed June 12, 2014

We were down for the Thanksgiving Holiday of 2013. Our family had four adults.We needed plenty of room and Extended Stay was the answer. We had a very relaxing night and took advantage of coffee the next day to help us get started. Gwen Brown was the perfect hostess and we thank God for her kindness.

Was this review helpful? Yes
Columbia, South Carolina
1 review
5 of 5 stars Reviewed June 11, 2014

I would definitely recommend this hotel. I enjoyed my stay. The room was clean and very comfortable, hotel lobby was inviting and the staff was pleasant, friendly and accommodating and all of this at a reasonable rate.I really want to harp on the fact that The customer service there was AMAZING.I will definitely be staying there again.

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed June 4, 2014 via mobile

My overall experience was great just wish my room didn't smell or sofa or floor looked so dirty . Breakfast was ok wish they had more choices .. But prices were excellent staff very helpful and nice.. Bed was so soft I really had a good night sleep on it .. Rooms ac gets really goos which is perfect for... More

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Huntsville, Alabama
1 review
4 of 5 stars Reviewed June 1, 2014

This property is in a great location. Mall, restaurants, grocery stores and shopping in general close by. Very friendly and helpful staff. Rooms are spacious and comfortable. All rooms are interior and very quiet.

Was this review helpful? Yes
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014 via mobile

Great clean rooms with very comfortable beds and friendly staff. I try and stay at this hotel every time I have to come in town for business. The staff is friendly and helpful. I love that they provide breakfast with hot coffee.

Was this review helpful? Yes 1
Goshen, Indiana
2 reviews
3 of 5 stars Reviewed April 3, 2014

I stayed at your hotel on March 15 (checked out March 16) When I got home and unpacked I realized that I had left a necklace in my room, Room 428. I called to report it on or around March 20 and received a call the next day from Sheba telling me that it was found and would be put... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Kathy - I appreciate you taking the time to write a review of your experience with us. I am so disappointed that there was a lack of communication concerning your necklace. Your necklace was placed in lost and found and we have it. Unfortunately I have not received the envelope you sent. Please contact me, at chb@extendedstay.com, so we can... More

North Charleston, South Carolina
1 review
1 of 5 stars Reviewed April 1, 2014

Rate change without notice,customer service was rude ( William). Rooms was dirty shower had motor oil on the walls,refrigerator was dirty ,sofa dirty. Bugs in the room had to go and buy dish washing liquid.Just very bad I will never come back ever....

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your guest room did not meet your expectations. I have met with our housekeeping staff to discuss our cleaning standards and procedures. I really appreciate you bringing these issues to our attention. If you would like to discuss this further,... More

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Additional Information about Extended Stay America - Columbia - Harbison

Address: 1170 Kinley Road, Irmo, SC 29063 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > South Carolina > Irmo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbia - Harbison 2.5*
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Also Known As:
Extended Stay Deluxe Columbia-Harbison Hotel Irmo
Extended Stay Irmo
Irmo Extended Stay

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
87

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