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All 3 Irmo hotels

Extended Stay America - Columbia - Harbison

2.5 of 5 Hotel   |   1170 Kinley Road, Irmo, SC 29063 (Formerly Extended Stay Deluxe)
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Extended Stay America - Columbia - Harbison
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42%
Ranked #3 of 3 hotels in Irmo
A recent review
3 of 5 stars reviewed 2 weeks ago
Kathy Boyer Z Goshen, Indiana
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42 people have reviewed this hotel

Traveler rating
    11
    7
    3
    6
    15
See reviews for
12
3
5
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Goshen, Indiana
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed at your hotel on March 15 (checked out March 16) When I got home and unpacked I realized that I had left a necklace in my room, Room 428. I called to report it on or around March 20 and received a call the next day from Sheba telling me that it was found and would be put... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Kathy - I appreciate you taking the time to write a review of your experience with us. I am so disappointed that there was a lack of communication concerning your necklace. Your necklace was placed in lost and found and we have it. Unfortunately I have not received the envelope you sent. Please contact me, at chb@extendedstay.com, so we can... More

North Charleston, South Carolina
1 review
1 of 5 stars Reviewed 3 weeks ago

Rate change without notice,customer service was rude ( William). Rooms was dirty shower had motor oil on the walls,refrigerator was dirty ,sofa dirty. Bugs in the room had to go and buy dish washing liquid.Just very bad I will never come back ever....

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your guest room did not meet your expectations. I have met with our housekeeping staff to discuss our cleaning standards and procedures. I really appreciate you bringing these issues to our attention. If you would like to discuss this further,... More

Newark, Delaware
1 review
1 of 5 stars Reviewed 4 weeks ago

Where to begin. For starters the kitchen and furniture were dirty and stained, none of the drawers in the kitchen would stay in the tracks, the fridge had a water leak that would soak the contents inside. The staff is minimally helpful at best (beware the blond skinny guy with spiky hair). Bath towels had stains on them, cigarette burns... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that the cleanliness and condition of your room was unsatisfactory. I will be meeting with our maintenance and housekeeping staffs to review your comments. We will be taking steps to ensure your experience is not repeated. I really appreciate you bringing this to our attention. If you... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

When I arrived an hour and a half after check in, I was told by front desk associate, Sheba, she didn't know if my room was ready or not. When I got to the room the air didn't work. Sheba was reluctant to give me a different room with working air. I felt like an inconvenience. I got a different... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that our staff did not attend to your needs in a professional manner. Customer service is a top priority of ours, so I am disappointed to hear that we did not meet that goal. As well, I apologize that the condition of your room did... More

north carolina
Top Contributor
55 reviews 55 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed March 10, 2014

Interior carpet is grungy, room decor reminiscent of old Soviet Spartanism. Beds were more comfortable than I expected, given the need for hotel update. Lori the desk clerk, was extremely professional and very nice; she is determined to make each and every guest comfortable. My husband and I stayed here because it is convenient to Jamil Temple where Repticon meets... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Thank you for taking the time to write a review of your stay. I am glad that you enjoyed your fully equipped kitchen and your comfortable bed. As well, I’m glad that you found our staff, especially Lori, to be nice and professional. Still, I apologize that the cleanliness of our carpets did not meet your expectations. I will be... More

Orlando, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 18, 2014

We were skeptical of this hotel from reading other reviews, however, we loved this place. Not only was it clean, it was quiet and the staff was exceptional. Our room was like a mini apartment with a kitchen and a separate area for a couch and a desk and another area for the "bedroom." The location is great, only a... More

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2014 via mobile

This is my favorite place to stay in Columbia. I stay here for business and request this hotel every time. The setup of the room has the bedroom area off set so it is not visible from the kitchen area or part of the living area. The kitchen has a full refrigerator with separate freezer. The bathroom has a separate... More

Was this review helpful? Yes 1
Auburn, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 5, 2013

I stayed at this motel for two months while working in the area. We had the maids walk in our room several times even after we had the do not disturbed sign on the door, My wife had $400 laying on the counter top when she went to bed when she woke up it was gone. When we told the... More

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Travelers Rest, SC
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 4, 2013

Reserved this hotel onlinel trying to save a few $$ on one night stay. First, at check-in, we were basically ignored for awhile and then grudgingly checked in by a very unfriendly desk clerk. Although our room wasn't too bad in the stinky dept., the rest of the hotel smelled like one big, never-dumped ashtray. Carpets were not clean looking... More

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Aiken, South Carolina
2 reviews
1 of 5 stars Reviewed June 9, 2013

This place is disgusting. I have asthma and asked for a non-smoking room, but literally, everywhere you walk here it smells like an old, moldy ash tray. I felt like I was sick the whole time I was there. It is dirty and the beds are horrible! I ended up buying extra bedding because their bedding was horrible and dirty.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbia - Harbison, responded to this review

Thank you for the feedback about your stay at our hotel. I am sorry to hear that the hotel had a slight smoke odor and the level of cleanliness was not in line with our company's standards. To uphold these, we will continue to inspect all guest linen for stains and also check guest rooms as well as hallways for... More

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Additional Information about Extended Stay America - Columbia - Harbison

Also Known As:
Extended Stay Deluxe Columbia-Harbison Hotel Irmo
Extended Stay Deluxe Columbia-Harbison Hotel
Extended Stay Irmo
Irmo Extended Stay
Address: 1170 Kinley Road, Irmo, SC 29063 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > South Carolina > Irmo
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Irmo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbia - Harbison 2.5*
Reservation Options:
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