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Hyatt Place Columbia

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1130 Kinley Road, Irmo, SC 29063 (Formerly Amerisuites Columbia)
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Hyatt Place Columbia
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Hyatt Place Columbia
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221 Reviews from our TripAdvisor Community

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Traveler rating
    102
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • French first
  • Italian first
  • Any
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  • All months
    (221)
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    (62)
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Charleston
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The reception was nice.room spacious and clean. Love the fridge in the room. Wish I did not have to go down stairs to heat up food in the microwave. Brittany our room steward for Saturday and Sunday. Was very nice quick and efficient. I was sick and had to stay in on Saturday. She came in and did her job... More 

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Chattanooga, Tennessee
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Hyatt Place was very clean from the lobby to the room. The only problems with the room was the couch was dirty and stained and the mattress/pillows were worn out. Just not very comfortable at all. The shower head was great! There are no garbage cans in the pool area either. Right off the interstate so very convenient and... More 

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Adam M, General Manager at Hyatt Place Columbia, responded to this review

Thank you so much for your recent stay at our hotel and for taking the time to post your experience online. We are excited that you enjoyed your first stay at a Hyatt Place. I wanted to take a moment to let you know that we will be upgrading our hotel later this year. The update will include replacing all... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago NEW via mobile

Hyatt Place is usually our favorite hotel. We love the room accommodations. We had been traveling many hours and were pleased to find a Hyatt Place to stay at. Late that night we noticed a few dead bed bugs in the corner. It was too late too move our family. The next morning there was a big cochroach that we... More 

Was this review helpful? Yes
Adam M, General Manager at Hyatt Place Columbia, responded to this review

Thank you for your recent stay at our property. My apologies about the issues during your stay, and that management did not contact you back as promised. I have already addressed this issue internally. Regarding your bug experience, I want to assure you that we took your complaint very seriously. Bed bugs are a serious concern for hotels, and we... More 

Middle, Tennessee
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

First let me say the staff was very nice. However I came from out of state and reserved this hotel specifically because it had a pool. We all changed our clothes, assembled, went down to the pool , and found out it was closed. Unhappy does not begin to describe it. I asked the front desk and they just said... More 

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Adam M, General Manager at Hyatt Place Columbia, responded to this review

Thank you for your recent stay at our hotel. I apologize that the pool was not open during your stay. Our pool is open from April until October, seven days a week. The only time it is closed during the day is if there is an unforeseen issue. Unfortunately, with the extreme heat and sudden rains over the past two... More 

GRAYSON, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel. Lots of space for our family of 5. We normally have to rent a suite but for just one night, the Hyatt Place works well for our family. Having a Cracker Barrel in the parking lot was a huge plus, too!

Review collected in partnership with Hyatt Hotels

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Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a great option while staying in Columbia. It's very close to a decent sized shopping mall, restaurants and other fast food options. The Cracker Barrel in the parking lot made even a late night dinner possible for our baseball team after an early evening game.

Review collected in partnership with Hyatt Hotels

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Sandusky, United States
1 review
5 of 5 stars Reviewed 1 week ago

This location served us well enroute to beach vacation. Desk staff were wonderfully welcoming, the room was clean and relaxing. Great breakfast variety and fully stocked throughout morning - even with a large crowd of guests. Will stay here again.

Review collected in partnership with Hyatt Hotels

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Austin, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great safe location, facility was clean, well maintained, complimentary super breakfast, excellent service. 4 nite stay. Large rooms, well furnished. We needed to extend a day and they were very helpful, with the same rate. The staff greeted us each day.

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Upon Googling the hotel and address, I clicked on make a reservation. Just like many hotel chains, a man with an Indian accent answered. With no introduction of who he represented, he mentioned his name which was not Indian in nature and immediately began to question my needs for a reservation. Upon completion of the details, he asked for a... More 

Was this review helpful? Yes 1
Adam M, General Manager at Hyatt Place Columbia, responded to this review

Thank you for your recent stay at our hotel. I apologize that you had issues with the booking of your stay. From your notes, it appeared you found us via reservations.com, which is an affiliate of Expedia.com. The phone number you called to book your reservation was not to our hotel, but actually went to a reservations.com call center. Unfortunately,... More 

Erie, Pennsylvania
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Total incompetence. Last night of our stay the hotel key would not work. No in house maintenance was available. We had to be up at 5:00 for a long trip home and could not get into our room. The staff was clueless. Did not have the correct screwdriver to let us into the room.

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