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Marriott's Harbour Point and Sunset Pointe at Shelter Cove

Certificate of Excellence
3.5 of 5
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4 Shelter Cove Lane, Hilton Head, SC 29928
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Marriott's Harbour Point and Sunset Pointe at Shelter Cove
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Ranked #9 of 26 Hotels in Hilton Head
Certificate of Excellence
A recent review
3 of 5 stars Reviewed April 21, 2015
Allen M
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169 reviews from our community

Traveler rating
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    19
    3
    1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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    (169)
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Top Contributor
82 reviews 82 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 21, 2015

Apparently, this resort has fallen on hard times. Maybe maintenance is not up to par. Certainly, the conditions of the rooms and property have suffered. My family and I would not stay here again until conditions there changed. This is a surprise to us since we have come to expect more from any Marriott managed resort and property. There are... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Thank you for your TripAdvisor review, Allen. We are sorry your recent visit did not live up to your expectations due to the maintenance in your villa. We would like the chance to learn more about your visit and invite you to contact us at Customer.Care@vacationclub.com or at 800-860-9384. We look forward to hearing from you soon! More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 10, 2015 via mobile

From our check-in to check-out with Yessica, our stay was very relaxing. The resort staff always had a smile on their face and willing to do whatever to help make our stay wonderful! The pool area is designed beautifully with the shallow end more for younger families and then the deeper end for the older crowd. The activity team had... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Thank you for the five-star review of your recent stay with family! It is thrilling to learn you found the resort ideal for a relaxing Hilton Head getaway because of the service-driven associates, overall pool area and activities offered. Our team looks forward to welcoming everyone back to Marriott's Harbour Point and Sunset Pointe at Shelter Cove! More 

Asheville, North Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 25, 2015

This property is very nice. The staff was very friendly and helpful. The villa was very clean, well equipped and comfortable. Loved the large shower, the fireplace and the floor to ceiling window to enjoy the views of the marsh and creek. The gounds are well kept and there are many special touches. Able to watch some Dolphins, birds and... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Hi Paullette! Thanks for your review of your recent stay at Marriott's Harbour Point & Sunset Pointe! We are pleased you had a relaxing visit and enjoyed the local wildlife. We hope to host you again soon on your next vacation to Hilton Head Island! More 

Great Neck, New York, United States
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2015

This hotel is great, we stayed here over the winter, so I can't say anything about what its like during the busy summer season. The hotel room was extremely spacious, a bit ran down, but very spacious and functioning very well. This is a time share like hotel, so you have to leave the hotel building to get to the... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Thank you for your recommendation! We are pleased you had a wonderful stay with us and look forward to seeing you again soon. More 

glendora, ca
Top Contributor
235 reviews 235 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed February 20, 2015

we had a week coming to us from marriott and we chose this one as florida was not in the cards we ended up liking it alot the location was wonderful and we had a great view of the water and wetlands the pool was just below us but it was cold, cold, cold so we did not use the... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

We are pleased to hear you had a fabulous week in Hilton Head! Thank you for your review and we look forward to your next stay at Marriott's Harbour Point & Sunset Pointe! More 

Chocowinity, North Carolina
Top Contributor
143 reviews 143 reviews
9 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed February 14, 2015

We love Hilton Head for the trees, the natural sights, golf courses, restaurants, and history. We visit there on our way south for the winter, and then again on our way home to North Carolina. Our most favorite places to stay are the Marriott Resorts, and this time we booked at Harbour Point. Sunset is not as upscale. We were... More 

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MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

It's wonderful to hear you enjoyed your visit to Marriott's Harbour Point & Sunset Pointe! Thank you for your TripAdvisor review and we hope to see you again on Hilton Head Island! More 

Dayton Ohio
Top Contributor
125 reviews 125 reviews
20 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed February 10, 2015

If you’re looking for a beach-front resort in Hilton Head, this isn’t it. Sunset/Harbour Point is tucked into a quiet corner of the island, overlooking Broad Creek. We relaxed with morning coffee on the balcony, watching wildlife, kayaks and fishing boats in the saltwater marsh. Nice. There are tennis courts but no golf course on the property, and the shops... More 

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

We are pleased to hear you had a relaxing visit at Marriott's Harbour Point and Sunset Pointe! Thank you for your TripAdvisor review and please visit us again on Hilton Head Island! More 

Warrenville
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 3, 2015

Our room was BEAUTIFUL! Spacious living area, 2 nice size bedrooms and bathrooms, and the location was perfect. The ONLY problem was our bed. The mattress was awful and was sunken on both sides. We did not get a good nights rest either night of our stay.

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Thank you for your TripAdvisor review, Kerri! We know how important a good nights sleep is and apologize the mattress was not comfortable in your villa. On your next visit, please let us know if the mattress isn't meeting your needs and we will do everything possible to resolve this for you. Thank you again for your review and for... More 

Dayton
Top Contributor
109 reviews 109 reviews
44 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed January 16, 2015 via mobile

We are ready to check out tomorrow after being here for a week on an II Getaway. Everyone here has been so kind, very pleasant, and the resort is gorgeous, Our room is on the 3rd floor of the Marsh building overlooking the lagoon with a fountain. The first day we were here, there was a sea otter in the... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Thank you for your five-star TripAdvisor review of Marriott's Harbour Point & Sunset Pointe! We look forward to welcoming you back soon on your next vacation to Hilton Head Island. More 

Boston, Massachusetts
Top Contributor
115 reviews 115 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed January 10, 2015

We stayed at this resort during low season. This is the second Marriott resort we stayed in Hilton Head. The room and bed were very comfortable and clean. We chose this location becuase of the tennis, unfortunately it was raining almost every day. The second bedroom has 2 twin beds instead of queen beds like Marriott Barony. If you like... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Harbour Point and Sunset Pointe at Shelter Cove, responded to this review

Thank you for your TripAdvisor review of Marriott's Harbour Point & Sunset Pointe! We appreciate your feedback and kind words for Paul. We look forward to welcoming you back soon on your next vacation to Hilton Head Island! More 

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