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All 41 Hilton Head hotels »

Omni Hilton Head Oceanfront Resort

4.0 of 5
23 Ocean Lane, Hilton Head, SC 29928
Hotel amenities
Omni Hilton Head Oceanfront Resort
Ranked #10 of 41 hotels in Hilton Head
4.0 of 5 stars 570 Reviews
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570 reviews from our community

Traveler rating
    219
    208
    81
    39
    23
See reviews for
Families
161
 
Couples
211
 
Solo
15
 
Business
35
 
What travelers say
  • Very nice(22)
  • Adult pool(18)
  • Parking lot(17)
  • Ocean views(13)
  • Hot tub(11)
Date Rating
Munich, Germany
Senior Contributor
43 reviews 43 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

I booked this hotel when it still was a Hilton (already in September last year, since for our trip in April/May on the East Coast everything should run smoothly from one place to another). Then I got an email, informing about the change in ownership. Althought a gold member at the Hilton at that time we decided to keep the... More

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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 20, 2012
2
people found this review helpful

Let me first say that I love the location and service of this hotel. Both are top notch. Love that this spot is right on the beach inside the gated Palmetto Dunes. The Omni staff was outstanding and everyone I encountered was great and very friendly. Another plus is that they are pet friendly if you want to bring your... More

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1 review
3 of 5 stars Reviewed May 19, 2012

Just had a cockroach fall on my wife's head while she was sleeping, enough said. More

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Robin Weiss, Manager at Omni Hilton Head Oceanfront Resort, responded to this review
May 23, 2012

We apologize for the experience you had. The Omni Hilton Head Oceanfront Resort has a rigorous daily in-house inspection in place and it is supplemented with an additional inspection of our rooms by an outside pest control company on a monthly basis. We are diligent in providing the utmost quality in our rooms and service and it is our mission... More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 17, 2012
1
person found this review helpful

Let me begin by saying I rather liked this place. Gorgeous location by the beautiful beach, almost universally friendly staff of all disciplines. We even got an upgrade (albeit to the suite that no one paying suite rates would want as its balcony view is dominated by the kids playpark and the car park rather than the sea) but an... More

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Robin Weiss, Manager at Omni Hilton Head Oceanfront Resort, responded to this review
May 23, 2012

Thank you complimentary comments regarding our staff. We would like to apologize for the challenges you encountered during your stay and know that guest feedback is invaluable to us as we are always striving to improve the level of guest satisfaction. With that said, I want to explain about the resort fee: this fee covers amenities such as parking, unlimited... More

Hudson, NH
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 11, 2012

Got 2 nights via a charity auction. Beautiful place right on the beach. outside areas were clean & well kept. All staff was very friendly. Everyone you came upon said hello. The waiter Mark, in the restaurant for breakfast was very friendly & attentive. Only problem is he parking area. Scattered spaces everywhere, not convenient to moving luggage. Not enough... More

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See 4 more reviews by catherine57NH for Hilton Head
Savannah, Georgia
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 10, 2012

Went for a girls getaway, location was fine as well as the room itself. The pool bar left much to be desired. We had to find someone to take our order. The overall experience was so -so, customer service goes a long way! More

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See 2 more reviews by ziszy for Hilton Head
Robin Weiss, Manager at Omni Hilton Head Oceanfront Resort, responded to this review
May 18, 2012

Thank you for taking the time to share your comments. Daily we share the information and comments our guests provide to us with our managers and staff. Guest feedback is invaluable to us as we are always striving to improve our level of guest satisfaction. We would love the opportunity to have you back in the future. More

Vancouver
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 8, 2012

The location of the hotel as well as the rooms & amenities are great but their WiFi and telephone service is terrible ..... More

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Robin Weiss, Manager at Omni Hilton Head Oceanfront Resort, responded to this review
May 18, 2012

Thank you for taking the time to provide us with your feedback. We apologize for the challenges you encountered during your stay with the phone service. This is an island wide issue however work is in progress to improve service in the area. We look forward to welcome you back again. More

Nashville, Tennessee
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 8, 2012
4
people found this review helpful

I technically didn't get to stay in the hotel....I couldn't get to it. Hilton Head's idea of a gated community prevented us from getting to the hotel. All the gated communities are considered private property and don't allow motorcycles on the premises. Since the hotel is in one of these, we weren't able to drive our motorcycles to the hotel.... More

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Contributor
19 reviews 19 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 6, 2012
4
people found this review helpful

Stayed here for four nights, couldn't have been happier. Staff was very pleasant and helpful. Everyone went out of their way to make sure you had a pleasant stay and that all your needs were met. Simple things like them calling your room after the first night to make sure you were happy, to the poolside bartenders remembering your name... More

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See 3 more reviews by Keepinmommahappy for Hilton Head
Bradenton, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 5, 2012
5
people found this review helpful

We stayed for a week here and loved that we had a really big balcony with an ocean and pool view. It was such a great week! We loved that their was an adult only pool area and easy access to the ocean. We took walks on the beach at night and woke up early to see the sunrise and... More

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Additional Information about Omni Hilton Head Oceanfront Resort

  • Hilton Hotel Head
  • Hilton Oceanfront Hotel Head Island
  • Hilton Head Island Hilton Oceanfront Resort
Address: 23 Ocean Lane, Hilton Head, SC 29928
Price Range: $$

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Omni Hilton Head Oceanfront Resort
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