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Omni Hilton Head Oceanfront Resort

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23 Ocean Lane, Hilton Head, SC 29928
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1 room 1 guest
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Omni Hilton Head Oceanfront Resort
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1,589 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
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New Hampshire
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

We first visited Omni HH in 2013. At that time the rooms were dire need of some serious renovation. After finding out about a recent multi-million dollar renovation we decided to take another chance and we're so glad we did. * We booked a courtyard-view room for our 5-night stay because 2 years ago we booked an ocean-view room (5th-floor)... More 

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NYC
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel with our 2 young kids for 10 days. It was incredible--the rooms were really nice, really clean, and convenient (it had a kitchenette). The pool was awesome, great food at HH Prime. It was in a great location, and they had a courtesy shuttle to take us to various local restaurants. It was superb!

Review collected in partnership with Omni Hotels & Resorts

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New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I am not really one who writes reviews, but after such a wonderful stay at the Omni Hotel Hilton Head I had to share my experience. We were celebrating our 25th wedding anniversary while vacationing in Hilton Head. When you first arrive at the hotel you are greeted with big smiles by the great bellman staff. We had a car... More 

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Chepachet, RI, United States
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Omni has ensured a repeat visit will happen in the future. We could not depict one flaw in the entire experience. Thank you for helping us celebrate our 25th Anniversary! Friends from Virginia also stayed in the south building during our stay and they were completely satisfied as well. After checking out, my husband and I... More 

Review collected in partnership with Omni Hotels & Resorts

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Georgia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife, our 2 daughters, their spouses and our 8 month old granddaughter stayed here last week. Once again the staff cannot be beat. From Ronny at checkin, Carl and Dwight at the Buoy Bar, Mary at the concierge desk and maybe most important the housekeeping staff they are number 1. The pools were in top condition, ours rooms in... More 

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augusta, United States
5 of 5 stars Reviewed 2 days ago NEW

My husband and I had three wonderful days at the Omni. Space in the suite, great view, amenities and food were at the top. The adult pool was calm .There are no windows in the corridors and the breeze was welcome.

Review collected in partnership with Omni Hotels & Resorts

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washington, dc
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Let me go on record first as saying that I generally love the Omni properties and thought when my husband and I left Washington, DC for the first vacation that we had had in several years, that the Omni in Hilton Head would live up to my expectations of the Omni Experience. Sadly, it did not! As very busy people... More 

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OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review

Omni Hotels & Resorts values your loyalty and appreciates you selecting the Omni Hilton Head Oceanfront Resort as your most recent destination. Your kind words will be shared with the staff and recognition will be given for their hard work. We are glad you enjoyed the room and shuttle service, but apologize for the failure in communication services. Cellphone service... More 

Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Not what i would call a 4-5 star resort. Good for families, however, and there were a bunch of those.. Beach was great. Staff was good. Room was nice a well appointed. i would not go back to HH in the summer. Too crowded

Was this review helpful? Yes 1
OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review

Thank you for taking the time to share your recent experience on Hilton Head. I am glad the beach, staff, and room were up to your expectations. The summer here can get very busy and crowded on the island as this is peak travel season. We do hope you decide to return again to the Omni Hilton Head Oceanfront Resort... More 

Springfield, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Would never return!! Plumbing issues all week. Maintenance in room 3 times finally toilet overflowed leaked sewage on suitcase and some clothes. At that point maintenance replaced a part. Had this been originally replaced we would not of had the overflow. Guest are given wristbands upon check in however most people at pool are not wearing them. Very hard to... More 

Was this review helpful? Yes 2
OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review

Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I apologize that we were unable to provide you with a relaxing and enjoyable vacation. We have reported your comments to the proper management teams and will be sure to address them accordingly. Our Loss Prevention team monitors the resort grounds 24 hours a... More 

Southborough, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Omni check in/check out was very quick. Plenty of bell staff to help with bags etc. When we arrived in our oceanview room, we weren't really satisfied. We immediately called the front desk asked to be moved to a higher room (we were on 2nd floor). Was told not to unpack our bags that they could move us the next... More 

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OmniHiltonHead, General Manager at Omni Hilton Head Oceanfront Resort, responded to this review

I would like to apologize for your original guest room assignment not meeting your expectations and appreciate you giving us the chance to rectify the situation. I am very pleased to hear our staff reacted appropriately and ensured your vacation remained relaxing and enjoyable. We continue to make upgrades to our Wi-Fi and look into the cause of any issues.... More 

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