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Park Lane Hotel and Suites

12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
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Park Lane Hotel and Suites
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Park Lane Hotel and Suites
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431 reviews from our community

Traveler rating
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    91
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    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We went for our second time as a family . The first time we had the 2 story this time one story bottom level. Very nice has a full kitchen. We love the pool area and deck area. Very quite and parking right infront of room. Easy to unload and load. The 2 story was a little nicer as it... More 

Was this review helpful? Yes
New Castle, United States
Top Contributor
56 reviews 56 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Have never been to Hilton Head and was looking forward to a pleasant stay. Found this place on line with a great discount price. Only has 38 units/suites and is very family- friendly. 1 mile from a beautiful free public beach with bike rentals, umbrella and chair rentals and cabanna rentals. Has a dog walk and a lot of places... More 

Was this review helpful? Yes 3
Mocksville, North Carolina
Senior Contributor
31 reviews 31 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Had 2 queen sized beds, everything was very Clean. Loved the fact that they had a lot of channels to choose from so later on in the evening we could choose the on demand channels and my son could watch cartoons. Very calm and quiet at nighttime. Only 2 Complaints is parking was limited had to park... More 

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Jacksonville, Florida
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I were there earlier this month celebrating our anniversary. Our room had a very comfortable king-sized bed. There was a full-size refrigerator and stove. Our balcony overlooked a scenic side yard with blooming azaleas and moss-covered trees. I took advantage of the exercise room. The hotel’s location makes it easy to get to local restaurants, clubs, golfing... More 

Was this review helpful? Yes 2
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

Thank you for your review and feedback. We look forward to seeing you on your 4th, 5th and 6th trip! I love your title Penny Lane Park Lane except I can't get the song out of my head!!!! See you soon! More 

Fayetteville, North Carolina
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We went to Hilton Head for a 2 night stay and we were very satisfied with our room accommodations. The beds are huge, the room comes with a sofa, kitchen area with microwave, fridge and stove - you pretty much bring food and you are all set. All of the appliances are full size so the fridge and freezer actually... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 16, 2015 via mobile

Great location, but this hotel needs updating. The elevator had carvings etched in the walls....the room's fan started to rattle so bad in the middle of the night we had to shut it off. And this morning we checked out at 5:30am because the refrigerator rattled that we couldn't sleep! Besides that and the leaky toilet it was just ok.... More 

Was this review helpful? Yes 4
Akron, Ohio, USA
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 13, 2015

We had a studio apartment. Everything was fine. Kitchen utilities were a little sparse but serviceable. Pool and hot tub were good. Breakfast every day was almost all carbs, but they did have Starbucks coffee was available. You need to drive to beach - which in April parking wasn't a problem, don't know what it would be like in high... More 

Was this review helpful? Yes 4
Mathews, Virginia
Contributor
20 reviews 20 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

We stayed at Park Lane over spring break. We enjoyed our stay. The staff was great and woked very hard to keep the facilities clean. The breakfast was good and replenished frequently. Those girls worked hard. Would return.

Was this review helpful? Yes 5
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

Thank you for your review. Our staff is extremely hard working in all departments and we think it shows! We are glad to hear you will return and look forward to your next visit. More 

Baytown, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 11, 2015

This resort is starting to show that maintenance is slipping. From the mild dew on the pool chairs to the rust in the bottom of the shower/tub, it is evident that management of this property is not paying close attention to the normal wear and tear items that should require constant attention. The rooms are very spacious which allows some... More 

Was this review helpful? Yes 3
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

Thank you for your review. Let me assure you that we are aware of the pool chair condition and are only waiting for our brand new chairs, lounge chairs, umbrellas and tables to come in. I do hope you find time to come back and see how beautiful it will be very shortly. We are also aware of the tub... More 

Cottage Grove, Wisconsin
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 6, 2015

We spent 5 nights at the Park Lane Hotel and Suites and it suited us very well. We chose the lofted suite and it was a great lay out for my husband and our two teens - having two bathrooms was amazing!!. We did choose to go and buy a twin air mattress. That was well worth the $20 for... More 

Was this review helpful? Yes 2
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

Thank you so much for your review....it's a great way for all of us here to start our day! Next time you come the pool area will be even better! We are expecting all new patio furniture soon and our landscaping will be complete this week! Did you have a chance to see our new Horseshoe area? We have new... More 

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