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Park Lane Hotel and Suites

3.0 of 5 12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
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Park Lane Hotel and Suites
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Park Lane Hotel and Suites
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417 reviews from our community

Traveler rating
    93
    142
    89
    51
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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  • All months
    (417)
  • Mar-May only
    (104)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (73)
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Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here the first week of March and loved it. Let me count the ways: 1. Pet friendly. They don't stick you in the most dilapidated room if you're traveling with a pet either :) 2. Very clean and welcoming 3. Room was amazing. Downstairs has full kitchen, full bath, living/dining and fireplace, upstairs is a "loft" with the bed,... More 

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Williamsburg, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I will definitely recommend this hotel, mainly because of three reasons - firstly, location. The hotel is located not away from the main street of the area with lots of shops, restaurants and bars. At the same time, it is kind of "hidden" from the noise of the passing cars and other tourists thus making this place very quite. Secondly,... More 

Was this review helpful? Yes 1
Fort Montgomery
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

The Park Lane is nicely located in a quiet area off the main highway. Check in was efficient and the clerk helpful. The breakfast area is just off the lobby. There is a nice assortment of bagels and muffins, cereal, yogurt and packaged juices. Brewed Starbucks coffee is available all day. The hotel room had a stove, micro, fridge and... More 

Was this review helpful? Yes 1
Mount Laurel, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's not high end but sufficient. It was just the two of us. The room had a full kitchen, king size bed, decent room to move around, fireplace, small patio and ok bathroom. Free breakfast was the typical nothing special. All in all not bad.

Was this review helpful? Yes 2
Columbia, South Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I assumed based on the website that it had a restaurant. I was wrong. Although they boast a free continental breakfast, there is no actual restaurant on site. Therefore we had to suit up and recon the area for our meals. Although there is a full kitchen in the suite, I did not come to cook on this trip. I... More 

Was this review helpful? Yes 2
Alexandria, VA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 26, 2015

We were visiting friends in Hilton Head and decided on this hotel. It was very reasonably priced since it is off-season in January. I made the mistake of booking a suite with a loft. The bed is up in the loft and there is hardly any room for much else. My husband had to leave his things on the main... More 

Was this review helpful? Yes 3
Columbia, South Carolina
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 12, 2015

My husband and I had a comfortable stay at Park Lane Hotel and Suites for our three-night stay during the latter part of December. Staff receptionists were very accommodating and welcoming. We scheduled a two-night stay using Groupon but had to be moved to another room on the third night (husband was too sick to travel back) because there were... More 

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12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

We appreciate your review and hope that your husband is feeling better. The Jazz Corner is a great place and having your accommodations so close is perfect. Give us a call anytime when you feel the need for a little music and rest! More 

Brantford, Ontario, Canada
Top Contributor
63 reviews 63 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 8, 2015

We booked a few days for our Christmas vacation at Park Lane and found it a good place to stay. The suite we had (king bed, kitchen and pullout sofa in living room, plus a fireplace) was very clean, the bed was comfortable and the kitchen was fully equipped-- dishwasher, stove, large fridge, coffee maker, etc. So that was lovely.... More 

Was this review helpful? Yes 1
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

Thank you so much for giving us and other travelers your feedback! It sounds like your stay was great however the smell you mentioned concerns me....if you wouldn't mind contacting me directly at sales@parklanehhi.com letting me know your specific room number I could have that room checked for any odors. Glad you enjoyed your stay and hope to see you... More 

Summerville, South Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2015

My husband, our 2 small dogs and I spent 2 days here at the beginning of January. We had gotten a great rate on this room from a discount website so I was actually somewhat worried about what we would get for a room. We were pleasantly surprised. The king studio room was adequate size with a full kitchen and... More 

Was this review helpful? Yes
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

Thanks for taking the time to review your stay with us. So glad you were able to have your pets with you to also enjoy the Island. If you are looking for some great deals join our email list to receive some very attractive offers that only are email subscribers receive. You can join our list through our website. We... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2015

We arrived on 12/30/14 and was given room 116, this room had hair on the towel and rust running down in the tub. So the manger moved us to another room in building A on the second floor. This room was much better however; on the last night of our stay we had to go out and buy roach spray.... More 

Was this review helpful? Yes 1
12parklane, General Manager at Park Lane Hotel and Suites, responded to this review

I do apologize for the problems you experienced but I also appreciate the notification of some issues in your room so that we can address and correct them. Should you decide to give us a second try please contact me directly at sales@parklanehhi.com so that I can ensure you have a positive experience. More 

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Additional Information about Park Lane Hotel and Suites

Address: 12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Lane Hotel and Suites 3*
Number of rooms: 156
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Also Known As:
Park Lane Hilton Head

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