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Park Lane Hotel and Suites


Park Lane Hotel and Suites
Hotel class 3 of 5
12 Park Lane, (formerly Residence Inn), Hilton Head, SC 29928
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Traveler Reviews

73% Recommend
3.5 of 5 stars 76 Reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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4 of 5 stars
J_and_MBerkshire 10 contributions
Berkshire
Jul 10, 2009 | Trip type: Couples New

A really nice hotel in a beautiful setting, however we didn't that there would be so many children here. Because of this we didn't use the pool and the breakfast room was always packed, sometimes with nowhere to sit even though the room was spacious. The queue for the waffle maker was often very long and a larger variety of... more

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3 of 5 stars
Alaska28 1 contribution
Alaska
Jul 8, 2009 | Trip type: Family New

We arrived to a very friendly staff. I suppose, because we booked through Expedia we received the worst location for a room (next to the elevator and a door that SLAMMED every time someone came in or out). The price was right ($114) but if I had paid what some other people have mentioned they paid I would really be... more

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5 of 5 stars
KadyJo 6 contributions
Bonita Springs, Florida
Jun 30, 2009 | Trip type: Couples

We had the pleasure of staying for five nights at the Park Lane Suites. We were very impressed with the overall cleanliness of our room and the attentive staff. Our dog was with us and she was quite happy as well. We would recommend this hotel to anyone coming to the Hilton Head area. more

PARK LAME
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1 of 5 stars
RBRBANDRB 1 contribution
VA
Jun 24, 2009 | Trip type: Family

Arrived at 2pm was told check in at 4pm. At 5pm still waiting. A two bedroom Condo turned out to be a one room hotel. Upon contacting Park Lame weeks ahead we were insured that it was 2 bedroom condo. (LIARS) Don't waste your money,if you do bring your own towels because there is a shortage.. Keys never worked, had... more

AVOID
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2 of 5 stars
Lexxxi 1 contribution
South Carolina
Jun 22, 2009 | Trip type: Family

I spent a week at this location with my family. We were disappointed from the beginning because we were expecting a 2 bedroom suite, but we ended up with a 2 bed hotel room. We were asked to wait for our room because it wasn't ready. When we went back in 2 and 1/2 hours later after sitting in the... more

Fleabag
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1 of 5 stars
NewYorklee101 1 contribution
new york
Jun 17, 2009 | Trip type: Couples

Upon checking in the reservation area didn't look bad, but in order to get to the rooms we had to go outside and into a different entrance for the hotel. The hallway was dingy & dirty, old; the elevator slow. When we reached our room, the bathroom door not only did not lock, but it wouldn't stay closed; the door... more

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5 of 5 stars
cspa2000 1 contribution
connelly springs nc
May 30, 2009 | Trip type: Couples

Rooms are very modern and up-to-date in decor..very clean..pool area well furnished and very neat and clean..price was very reasonable.. we have stayed in a lot of hotels and this was one of the top..most hotels we've stayed in were priced at least $150.00 per night..paid $129.00 for Park Lane..Hotel is not on beach but we were not paying on... more

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3 of 5 stars
NotAMonet 7 contributions
Atlanta
May 27, 2009 | Trip type: Friends getaway

We stayed one night over Memorial Day weekend. The rate was $179 per night ($199 with tax) for a room with two queen beds, which was a bit pricey for what we got. The hotel has a pretty good location closer to the south end of the island, where most of the action is found. No complaints with the room.... more

Disappointed
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3 of 5 stars
KLJB 9 contributions
Charlotte, NC
May 26, 2009 | Trip type: Family

When I called to make the reservation the lady I spoke to was great. (Ebony) So I really was looking forward to our stay. We arrived Friday night. The evening clerk was not so friendly but we were ok. It was late so we went to the room and went to sleep. In the morning we noticed blood on the... more

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3 of 5 stars
arsu 5 contributions
Greenville, South Carolina
Apr 27, 2009 | Trip type: Family

The lobby was poor and the breakfast wasnt good either. The rooms was all right and the loft and two bathroom was good on our part. Elevator was slow and unrelaible Not very clean Good points is location and price was good more

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Park Lane Hotel and Suites Address

12 Park Lane, (formerly Residence Inn), Hilton Head, SC 29928