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All 26 Hilton Head hotels

Park Lane Hotel and Suites

3.0 of 5 Hotel   |   12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
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Park Lane Hotel and Suites
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58%
Ranked #20 of 26 Hotels in Hilton Head
A recent review
4 of 5 stars reviewed 1 week ago
stlspirit Summerville, Sc
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391 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • English first
  • German first
  • Any
English first
Summerville, Sc
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Greeted promptly at the front desk by a very sweet lady. I asked what the best price was and advised her I had checked Expedia. I was given a very reasonable rate and the room was immaculate. Nice full kitchen not kitchenette, king sized bed with pull out sofa and a nice fireplace to boot. I will return to Park... More

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Rock Hill, South Carolina
Top Contributor
146 reviews 146 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel. Lots of trees in parking area. We have stayed here 4 times before. Large rooms. Clean and comfortable. Ask for room that does not face parking lot for a view of the woods. We stayed and extra night just because we could. They will call and ask if you want to listen to some kind of time share... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Hilton Head as a destination is a get place to venture off from a R&R vacation. Working in the hospitality, travel and tourism industry I understand the importance of aligning a great destination with a great hotel. I work for a 5 star travel collection.That being I don't always wish to stay at 5 stars on vacation, there are a... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff at the Park Lane are very pleasant but the hotel is old, run down, and not real clean. They have what we call southern roaches. They are two inches long. The door to our bathroom was rotted for the bottom two inches.

Was this review helpful? Yes 2
Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let's start with the good. Full kitchen, free internet, loft style, nice staff, early check in. Now the bad. Out of date decor, breaking foundation which leads to half done repair attempts, stain comforter inside, a sinking couch and hope you like bugs like spiders and roaches (and being from the south I know the difference from a roach and... More

Was this review helpful? Yes 2
Terrebonne, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel for 3 nights. First , the room looks great. This is loft with a bedroom on the upper level. It was very quiet even if the hotel was full booked. But the were towels missing. They corrected the situation in a few minutes. And a first palmetto bug was found upstair....another one the second... More

Was this review helpful? Yes 2
hickory
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 13, 2014

Our 2nd stay at Park Lane was very good. Unit (living area with loft) was clean with no repairs to anything needed or NO bugs as mentioned in other reviews. Bathrooms are small but that's ok. Bed was extremely comfortable. Quiet even though there is a gap beneath the door. Supplies and kitchen is adequate, Continental breakfast has many offerings... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 8, 2014

We had a wonderful stay at Park Lane Hotel. It was nice having a kitchenette in our room, two queens and a sitting area. I am a pool person so I enjoyed sitting by the pool area. We love to ride bikes so it was very convenient to access the trails and take a ride. The personnel was very accommodating... More

Was this review helpful? Yes 2
Gatlinburg, Tennessee
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 7, 2014

Very clean hotel with a full kitchen. The beds were comfortable, the shower had lots of hot water and plenty of pressure! The pool area was awesome...plenty of lounge chairs and tables. The cabana was wonderful to sit under and relax as the children swam the afternoon away. The staff was friendly except for the front desk clerks. Overall, a... More

Was this review helpful? Yes 1
alpharetta
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 7, 2014

My husband and I took our grandkids to the beach and booked with Park Lane again. We had a pleasant stay last time, so were looking forward to staying on the property with them. The room was spacious - plenty big for the 4 of us. They are small so it gave us PLENTY of room with the pullout and... More

Was this review helpful? Yes 4
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Additional Information about Park Lane Hotel and Suites

Address: 12 Park Lane, Hilton Head, SC 29928 (Formerly Residence Inn)
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Lane Hotel and Suites 3*
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Also Known As:
Park Lane Hilton Head

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