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Marriott's Heritage Club

2.5 of 5
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18 Lighthouse Lane, Hilton Head, SC 29928
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Marriott's Heritage Club
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A recent review
5 of 5 stars Reviewed April 15, 2015
marinemom99 California
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40 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 15, 2015

I have to say, we are Heritage Club owners, so I am a little biased, but we love the Heritage Club. The golf package is the best and will easily make golfers very happy. The unitis are spacious and well appointed. And the best part of all is the lovely and most delightful, Wilma Clark. She keeps everything running smooth... More 

Was this review helpful? Yes 4
MarriottVacationClub, Corporate Customer Care at Marriott's Heritage Club, responded to this review

Thank you for your review of Marriott's Heritage Club! We are happy to hear you have enjoyed your time at the resort over the years and the warm hospitality from Wilma. Your feedback is appreciated and we look forward to your return! More 

Douglas, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 18, 2015

While this is an older building, the common areas, as well as our 2-bedroom unit - were recently remodeled and upgraded...granite, new appliances, new mattresses etc.Bright spacious unit was perfect for 4 people. By staying 5 nights, we were treated to 8 complimentary rounds of golf at any area course, plus we could take advantage of 2 hours of complimentary... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Heritage Club, responded to this review

We are pleased you enjoyed your time at Marriott's Heritage Club! It certainly is a golfer's paradise and we are happy to have hosted your family. Please visit us again soon! More 

Stallings, North Carolina, United States
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 21, 2014

Heritage Club in Sea Pines, just one row back from the harbor, is a golfer's heaven - unlimited golf (min. stay required)! Golf till you drop! The units have just been refurb'd, clean, luxurious, well-equipped, comfortable. A well-versed, professional front desk staff helps w/all your golfing arrangements. There is a nicely equipped fitness center, pool, hot tubs, and grilling station.... More 

Was this review helpful? Yes 2
MarriottVacationClub, Corporate Customer Care at Marriott's Heritage Club, responded to this review

Thank you for your TripAdvisor review, Phyllis! We are glad you enjoyed your time at the resort on your recent golfing trip. We hope to see you again soon at Marriott's Heritage Club! More 

Cary, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

This is the second time we have stayed at this resort. Beautiful, quiet, close to everything and our golf is included with our package. Will be staying here again next year. Highly recommended. Marriott staff is exceptional. Close to harbortown and the marina. Can't get any better than this.

Was this review helpful? Yes 1
MarriottVacationClub, Corporate Customer Care at Marriott's Heritage Club, responded to this review

Thank you for the love Joan! We are glad you enjoyed your time with us and look forward to seeing you again next year at Marriott's Heritage Club. More 

Asheville, North Carolina
Top Contributor
157 reviews 157 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed September 29, 2014

The Heritage Marriott is a great place to stay in Hilton Head for any reason. It is in Sea Pines right at the Harbor town dock, literally right down the pathway about 100 yards. The property only has 30 units which we loved. it feels like there is no one there. Very Quiet, the pool is heated and clean, The... More 

Was this review helpful? Yes 1
New Hope, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 15, 2014

While Marriott has finished its renovations, the club house across the street is still underway. They start construction at 7:10am every morning. It is very loud and hard to sleep through. I would seriously think twice about staying here. Very loud and constant.

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Heritage Club, responded to this review

Thank you for your TripAdvisor review, Tom. We are disappointed to hear your experience did not exceed your expectations due to the construction next door. We can understand your frustration and would like to personally respond to your concerns. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may... More 

Washington DC, District of Columbia
Top Contributor
70 reviews 70 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 17, 2014

We are owners at Heritage Club and have not stayed here for many years. We are ending our week vacation happy that we came back. The amenities are great. The pool is beautiful and the location is very convenient to Harbour Town. The only downside is location from the beach. However we took our beach setup early each morning in... More 

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Heritage Club, responded to this review

Thank you for your five-star review! We are thrilled to hear we fulfilled your expectations on your return to Marriott's Heritage Club! Your comments regarding your experience is greatly appreciated and will be shared with our team at the resort. Thank you for staying with us and for being a part of the Marriott Vacation Club community! More 

Fort Wayne, Indiana
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have been enjoying vacations to Heritage Club for over 20 years, and it is beautiful, comfortable, always enjoyable. A great place to relax in pure luxury with villas that are clean, and well-appointed...and oh, yes, we love the 10 rounds of absolutely free golf that Wilma will set up for us! The pool and oversized hot tub make the... More 

Was this review helpful? Yes 1
Ryan N, Corporate Customer Care Manager at Marriott's Heritage Club, responded to this review

Thank you for your five-star review, Marilyn! As an avid visitor such as yourself, we are delighted to hear you and your family enjoyed your stay once again, and that Marriott's Heritage Club is your home away from home! Your feedback regarding Wilma will be shared with our team at the resort! Thank you again for staying with us and... More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 1, 2014

after getting over the shock at arriving at this run down building , in fact we were ready to leave, my wife said i had turned a' horrible shade of grey'. imagine our surprise when we opened the door to the apt , very spacious, well furnished, clean ,tvs everywhere, lots of shower/ bathrooms . , the colour returned to... More 

Was this review helpful? Yes 2
Willoughby, Ohio
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 27, 2014

We have high expectations for cleanliness and amenities when we travel and this Marriott property did not disappoint! If you read other reviews you will learn that the building is older but that the units have been remodeled and redecorated. I understand why some people would still complain about the units because there are some imperfections with the remodeling but... More 

Was this review helpful? Yes 1
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