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Beach House Resort

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1 South Forest Beach Drive, Hilton Head, SC 29928
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Beach House Resort
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704 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed yesterday NEW

My experience with my stay began before I even got to the hotel. I received a phone call letting me know the events for the holiday weekend & how much fun I can plan to have during my stay. Upon arrival, the lady who checked me actually stepped out from behind the desk to welcome me & pointed me in... More 

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Singapore
2 reviews
1 of 5 stars Reviewed yesterday NEW

Don't book this hotel unless you are paying and expecting 2 star service. Rooms are horrible, carpets old and dirty, bath tub choke, etc. We did a last minute booking, paid $5xx per night x 2. 3 of us, but only 2 towel sets and 1 shampoo for the first night. 1 towel set and toiletries for the 2nd night.... More 

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1 review
3 of 5 stars Reviewed yesterday NEW

These pictures do not represent the hotel very well. The rooms are old and dreary. The elevator was so hot to travel in. No air! The beach was pretty close and was the highlight but don't expect to see it from your room. This "resort" is not worth the price tag! The hotel is next to the public beach access... More 

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1 of 5 stars Reviewed 3 days ago NEW via mobile

I accidentally booked for 4 nights versus 3. I did this back in February. I immediately called to try and change. They would not. They charged my credit card and would not refund me. From that time until now, I have emailed and called, practically begging,at least a dozen times. Now, we are here, only because we are forced to... More 

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

FAVORITE resort, hands down, and I'll be honest, I'm very picky about hotels!!!! Our family comes to The Beach House Resort several times a year, and it is the ONLY beach place we go. We are actually staying here now. From the minute you arrive on the property you feel relaxed and "on island time"!! The rooms, pool, restaurant, Tiki... More 

Was this review helpful? Yes 1
Hello
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything was just perfect, great Hotel, great live music, great staff. Especially Fabianna from the front desk helped us a lot with extending our stay. We spend three nights there and want to come back asap.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The location is THE highlight. On the beach but also close to some shopping and mid-range restaurants. The rooms were nothing special and the halls were a bit run down. We were a bit put off by some rather strict pool and beach policies (we could keep a cooler with us at the pool and we couldn't use their chairs... More 

Was this review helpful? Yes
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Ken T, We appreciate the feedback regarding your recent stay. It sounds like you enjoyed your visit and found our location to be especially appealing. We have many outdoor pool and beach activities that are suitable for guests of all ages. We are in the process of completing a major resort renovation, which will include upgrades to our guest... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Worst hotel experience of my life. We were supposed to stay here for nearly a week in mid-June. Housekeeping cleaned our room and only gave us one towel (there were two of us in the room). We asked for more towels before we went to dinner. Housekeeping completely emptied my wallet of cash while we were out to dinner! The... More 

Was this review helpful? Yes 1
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Kelsey S, I sincerely apologize for the inconveniences experienced during your stay. We take all complaints seriously and we do have specific procedures in place to ensure resolution. I am sorry that you felt your concern was not appropriately addressed. Please feel free to reach out to our Director of Rooms- Gray Rains, gray.rains@thebeachhousehhi.com if you feel that this... More 

Bluffton, Indiana
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We came down to Savannah this week. We were expecting to spend one night at Hilton Head on the way to Charleston. After looking around the Island we decided to try the Beach House for a night. We ended up staying three nights. The hotel is situated right on the beach beside Coligny Plaza where everything is located. You can... More 

Was this review helpful? Yes 2
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Sgoodpa, Thank you for taking the time to provide feedback from your recent stay. We are so glad that you decided to stop by on your way to Charleston to experience the resort and explore Hilton Head Island. It sounds like you were able to take full advantage of our various activities and amenities. It's also great to hear... More 

Murphy, North Carolina
4 of 5 stars Reviewed 1 week ago

We arrived at Hilton head tired and exhausted but had not booked a room in advance. Lenny went above and beyond to find us a room at a great price. He was amazing!!!!!!! The room was clean and neat. The pool was oceanfront so we really enjoyed that. Would definitely stay here again.

Was this review helpful? Yes
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Morgan H, Thanks for the great feedback. We're thrilled to hear that you enjoyed your visit to Hilton Head. Thank you so much for mentioning the excellent service provided by Lenny. We are very fortunate to have him as part of our team. We look forward to your next visit and hope to see you soon! Regards, Brittny, Guest... More 

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