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Beach House Resort

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1 South Forest Beach Drive, Hilton Head, SC 29928
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Beach House Resort
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699 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hello
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything was just perfect, great Hotel, great live music, great staff. Especially Fabianna from the front desk helped us a lot with extending our stay. We spend three nights there and want to come back asap.

Was this review helpful? Yes
Chicago, Illinois
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The location is THE highlight. On the beach but also close to some shopping and mid-range restaurants. The rooms were nothing special and the halls were a bit run down. We were a bit put off by some rather strict pool and beach policies (we could keep a cooler with us at the pool and we couldn't use their chairs... More 

Was this review helpful? Yes
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Ken T, We appreciate the feedback regarding your recent stay. It sounds like you enjoyed your visit and found our location to be especially appealing. We have many outdoor pool and beach activities that are suitable for guests of all ages. We are in the process of completing a major resort renovation, which will include upgrades to our guest... More 

Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Worst hotel experience of my life. We were supposed to stay here for nearly a week in mid-June. Housekeeping cleaned our room and only gave us one towel (there were two of us in the room). We asked for more towels before we went to dinner. Housekeeping completely emptied my wallet of cash while we were out to dinner! The... More 

Was this review helpful? Yes 1
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Kelsey S, I sincerely apologize for the inconveniences experienced during your stay. We take all complaints seriously and we do have specific procedures in place to ensure resolution. I am sorry that you felt your concern was not appropriately addressed. Please feel free to reach out to our Director of Rooms- Gray Rains, gray.rains@thebeachhousehhi.com if you feel that this... More 

Bluffton, Indiana
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We came down to Savannah this week. We were expecting to spend one night at Hilton Head on the way to Charleston. After looking around the Island we decided to try the Beach House for a night. We ended up staying three nights. The hotel is situated right on the beach beside Coligny Plaza where everything is located. You can... More 

Was this review helpful? Yes 1
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Sgoodpa, Thank you for taking the time to provide feedback from your recent stay. We are so glad that you decided to stop by on your way to Charleston to experience the resort and explore Hilton Head Island. It sounds like you were able to take full advantage of our various activities and amenities. It's also great to hear... More 

Murphy, North Carolina
4 of 5 stars Reviewed 4 days ago NEW

We arrived at Hilton head tired and exhausted but had not booked a room in advance. Lenny went above and beyond to find us a room at a great price. He was amazing!!!!!!! The room was clean and neat. The pool was oceanfront so we really enjoyed that. Would definitely stay here again.

Was this review helpful? Yes 1
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Morgan H, Thanks for the great feedback. We're thrilled to hear that you enjoyed your visit to Hilton Head. Thank you so much for mentioning the excellent service provided by Lenny. We are very fortunate to have him as part of our team. We look forward to your next visit and hope to see you soon! Regards, Brittny, Guest... More 

Madisonville, Kentucky
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room wasn't anything special but the property had all the amenities of a pool bar, snack bar, restaurant, volleyball nets. Coligny beach park and shopping center was closeby in walking distance with restaurants like Steamers and Frosty Frog cafe. Frozen Moo ice cream is also there. You can also rent bicycles within walking distance with a great path around Hilton... More 

Was this review helpful? Yes
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear Michelle J, We're glad to hear that you enjoyed your visit and were able to spend some times outdoors with us. We have several amenities and activities at our pool and Tiki Hut designed for guests of all ages. I do apologize that the housekeeping service you received did not meet your expectations. Please feel free to coordinate cleaning... More 

Rochester, Minnesota
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Beautiful beachy theme lobby. Lenny greeted us with a warm welcome and friendly smile. Check in went seamless. Lenny continued to check on us and make sure that we were taken care of. He is a great asset to your hotel. Room: We had an ocean view room. It was perfect, we got the best of both worlds by seeing... More 

Was this review helpful? Yes 1
Maryville, Tennessee
1 review
4 of 5 stars Reviewed 5 days ago NEW

We have been to this hotel for vacation for the past 5 years. They have changed the name and apparently much of the staff. When it was called the Holiday Inn I couldn't say much for the staff other than they seemed to get their job done and never spoke to a guest. Boy was this stay different! We tried... More 

Was this review helpful? Yes 1
Windsor, Canada
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wanted to write as the negative reviews made me skeptical about staying here. I've stayed here on two previous occasions within past 15yrs, last time approx 8yrs ago with a friend and ten yrs ago w my mom.. I decided to ignore naysayers, follow my intuition and book this hotel for our family vacation and I'm So Glad I Did!... More 

Was this review helpful? Yes
Cumming, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We love Holiday Inn hotels but were surprised how run down this place was. The stairways were filthy and looked moldy. The staff was very pleasant and rooms cleaned well but the rugs were old and stained everywhere. The signs said they were renovating but we didn't see any evidence to that effect.

Was this review helpful? Yes 4
Brittny E, Guest Relations Manager at Beach House Resort, responded to this review

Dear JPMom R, I'm sorry that we were unable to meet your expectations. We have made major improvements to the resort since our recent purchase of the property. These improvements include full renovations to our restaurants and public areas and also hallway corridors. We are currently in the process of renovating our parking lot to allow for ample guest parking.... More 

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