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Hilton Head Resort

663 William Hilton Parkway, Hilton Head, SC 29928
Hilton Head Resort
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55 reviews from our community

Traveler rating
    13
    23
    9
    4
    6
See reviews for
28
2
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Villa 4230 was fantastic - definitely had recently been upgraded by the owner! I appreciated that very much. The "resort" looks almost abandoned because it hasn't been updated in years. From what I understand, a lot of people who work at the hotels actually live there, so it isn't much of a tourist spot. The nice thing is that it... More 

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Gainesville, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me start by saying Mr. David Collier the owner of the villa 2118 was absolutely a blessing. We had a great time talking with him. As for the villa...perfect for us. Villa 2118 is situated between building one and 3 and was close to the indoor pool and outdoor pool. The villa was clean and had many extras that... More 

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Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This has to be the worst place on Hilton Head to stay. Staff and security here are so unfriendly and don't care about any problems you might have.Indoor pool and other amenities closed half the time with no explanation.Elevator broken for weeks. The place has a horrible smell.Everything looks like it hasn't been cleaned in years. It has the feel... More 

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2014

I first stayed at this resort with family for July 4th week and again in the off season with a significant other. Both times I was incredibly pleased with the grounds and the amenities. There is a bit of a distance to the beach, but they do have a shuttle that will take you there during the peak season. The... More 

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New Rochelle, New York, United States
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 25, 2014

This is the most god-awful place I've ever stayed. The place is a disaster. It looks like it hasn't been cleaned since 1980 when it was probably first constructed. The walk to the beach is long and arduous. The beach can't even be seen from this location. Security is unfriendly. Security officer Schon or Security officer Shawn or whatever his... More 

Was this review helpful? Yes 3
Walled Lake, Michigan
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 16, 2014 via mobile

This was our first trip to Hilton Head Island. Our condo itself was very nice plus it was super clean. The owner had absolutely everything we could need for our stay! Chairs, beach towels, games, even frosted mugs in the freezer and peppermint patties on the pillows!! The resort set-up is a bit odd. Our building had a roof and... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 26, 2014

Arrived September 20,2014 for a week. Stayed in 2415. Building 2, 4th floor, Condo 15. Web pictures are misleading. Our photos taken during arrival and stay speak for themselves. Paid $719 for the week. Cleaning fee of $100 should be refunded. We report. You decide. Only one security officer acknowledged us with a smile and friendly greeting during our stay.... More 

Was this review helpful? Yes 4
The C, Owner at Hilton Head Resort, responded to this review

As owner of this unit we welcome all feedback. Our guest was refunded the cleaning fee. We received his email on Sept. 28th, the day after he checked out. Cleaning issues are something that comes up from time to time. Most guests would call us as soon as they find a problem and we have had a cleaning crew there... More 

Acworth, Georgia
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 17, 2014

Pros: -We stayed in room 1206, which meant we had a beautiful ocean view -Our building has an outdoor pool, deli, bike rentals, and shop -There is an elevator -We could park close to our stairwell -The boardwalk to the beach is nice, flat, and offers trolley service -The facility is well maintained (gate, grounds, halls, stairwells, etc.) -The tennis... More 

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Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 3, 2014

This is not what my family is used to. Do not be fooled by 'ocean front property' the property itself is large and it was about a week 10 minute walk to the beach from building 4. Each room is privately owned, the resort itself is older but seemed to be well maintained. Not a place we would choose again,... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014 via mobile

We stayed in building two room 2307. After driving for 12 hours we were extremely pleased with the quality of the room. The condo has two bedrooms and two full bathrooms. The owners clearly takes pride in their property. There are three flat screen tvs, new kitchen appliances, and everything is very clean. The hardwood floors make sweeping up sand... More 

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