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Sonesta Resort Hilton Head Island

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130 Shipyard Drive, Hilton Head, SC 29928
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Sonesta Resort Hilton Head Island
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Sonesta Resort Hilton Head Island
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1,115 reviews from our community

Traveler rating
    793
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    53
    18
    7
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336
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newmarket, Canada
Top Contributor
95 reviews 95 reviews
39 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night only so we weren't able to take advantage of everything this resort has to offer. Should stay longer if there's a next time. Because it was my birthday, we got upgraded to a king bed room overlooking the pool. All the staff we encountered were very friendly and helpful. This resort has been recently... More 

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Corbin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We loved our stay at the Sonesta there were just a few things that kept us from giving it a five star rating. First what we loved. Beautiful grounds, nice heated pool area, huge TV, comfortable beds, very friendly bellman-we loved Garfield!, everything looked new and clean. What could be improved upon...the walls seemed to be paper thin-bring ear plugs,... More 

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London
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had three nights at this resort hotel last week. The property is really pretty and extremely clean. It is in a lovely quiet location in the gated shipyard plantation. We probably had one of the worst rooms in the house overlooking the car park, but that wasn't really a problem at all. There are lots of lovely places to... More 

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Lexington, Kentucky, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Wonderful resort in Shipyard Plantation. Great pool, easy access to the beach. Grounds very well maintained and beautiful. Rooms are well appointed and very modern. Bar has a great happy hour with reasonable drink prices and half price food. Crab cakes and lobster mac and cheese were terrific, Keisha was our server and gave top notch service. She is a... More 

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Seattle, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Sonesta Resort at Hilton Head is a top notch resort! My room was beautifully decorated, had two extremely comfortable double beds with soft linens. Flat screen TV and an iPhone/iPod speaker system. The balcony was good size with chairs and a small table. The small fridge in the room was a plus when bringing back leftovers from your favorite... More 

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your fantastic review! We are so excited you enjoyed your stay at the Sonesta. We love your feedback on our bathroom amenities and knowing you felt as if you were in a spa! During your next stay, don’t forget to visit our very own Aram Spa and pamper yourself with our Arum Signature Massage followed by a... More 

New York City, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel. Grounds were fantastic. Room was large. We traveled with a small pet and the room was extremely clean. They also had a rear entrance to the room that led to a little dog area. Very convenient. One of the housekeepers Dawnette was fantastic. From check in to check out everything was pretty good. My only 2 complaints... More 

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for sharing your experience with us! We are excited to hear your room location was convenient for your pooch needs. Thank you for the personal acknowledgement regarding Dawnette, as well as the positive mention regarding our overall service. We do apologize for the slow service you received in the restaurant and wifi which we will be addressing to... More 

Cambridge, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights last weekend. We had booked an executive Corner King Room with a garden view. The room was spotless and the bed was very comfortable. Sadly we had problems with a group of youngsters who were in the adjoining room. They were very noisy and the sound came straight through the interconnecting door. We called reception... More 

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for taking the time to share your comments with us! We are happy to know you enjoyed the corner king garden view room and the bed comfort, however apologize for your first night being unrestful. Thank you for bringing your concerns to our attention and allowing us to offer an alternative room selection in order to ensure the... More 

Newton, Massachusetts
Top Contributor
382 reviews 382 reviews
52 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The good: Rooms are pretty updated and modern. Lobby and other public areas are bright and fresh. Plenty of poolside loungers. Convenient access to beach. Free parking. Easy bike rental. The hotel and pool are the perfect size; this isn't a towering mega-resort. The "eh"; Our room was in the "quiet" area of the hotel - which is also the... More 

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for choosing the Sonesta Resort for your family getaway on Hilton Head Island! We are happy to know you enjoyed majority of our amenities and the updated décor of our lobby and rooms. Our Guest Services Representatives will be happy to go over the property layout to ensure your room is in the most desirable area so please... More 

Hilton Head
1 review
4 of 5 stars Reviewed 5 days ago NEW

The location, resort and amenities we're absolutely amazing! The only issue we had was that the onsite restaurant prices were a little pricey but it was one of the best steaks we've ever had! We would definitely go back.

Review collected in partnership with Sonesta

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your comments! We are excited to hear you enjoyed our amazing resort and amenities! We appreciate your feedback regarding the onsite restaurant pricing for our Food and Beverage Department to review. We look forward to your next visit! Lisa Leong Director of Guest Services More 

Cumming, Georgia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The only reason I gave this hotel a 2-star review was because it is a beautiful property and close to the beach. Everything else (food, service, etc.) isn't deserving of even a one star review. Let's start off with service. from the moment we walked in, the staff was incredibly rude. The front desk employee was very sarcastic and defensive... More 

Was this review helpful? Yes 1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

We are very disappointed to hear of your experience at the Sonesta during your family’s stay in April. We sincerely apologize for the interaction you had at the Front Desk and our valet staff. Typically we receive very high marks on the service provided in these areas as well as our food quality. Upon arrival, you should have received the... More 

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