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Sonesta Resort Hilton Head Island

4.0 of 5 130 Shipyard Drive, Hilton Head, SC 29928
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Sonesta Resort Hilton Head Island
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Sonesta Resort Hilton Head Island
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950 reviews from our community

Traveler rating
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    39
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    7
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292
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (257)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (950)
  • Mar-May only
    (170)
  • Jun-Aug only
    (408)
  • Sep-Nov only
    (312)
  • Dec-Feb only
    (60)
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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We booked this room for a weekend getaway based on pricing and location. The resort itself is very nice - one of the pools is heated, grounds are well maintained, and it is just a short walk to the beach. Our room was spacious and very quiet. Overall, we were very happy with the hotel. A couple of things that... More 

Review collected in partnership with Sonesta

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Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I think that we were very excited when we decided to spend labor day weekend at Sonesta in HHI. The resort had a deal going on back then and it was affordable for us. We enjoyed our room, the service and the resort itself. I like the orange color that they have it as their "official" color. The swimming pool... More 

Was this review helpful? Yes
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your thoughtful review regarding your stay with us over Labor Day weekend. We are thrilled to hear the you were able to take advantage of our serene location inside Shipyard Plantation along with Hilton Head Island’s wide sandy beaches. Our poolside cabana’s offer guests a retreat while relaxing poolside. Our food and beverage options vary by season... More 

Omaha, Nebraska
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I purchased a Travel Zoo voucher for this resort. I was not sure the service we would receive due to it was a discounted room. We were treated with the Best Service and Love this Hotel. I made a comment to a manager it was our 1st time there, he was delighted and thanked us for our... More 

Was this review helpful? Yes 2
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear Gordon W., We are thrilled that you chose Sonesta Hilton Head Resort for your recent stay! Thank you so much for your kind words regarding the excellent service you received including your special mention of Doug. We’re so glad that our special touches including the glass of wine made your stay that much better. We hope to welcome you... More 

Charlotte, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It's been 2 years since I last stayed at this property. What a transformation. This property was previously a Crowne Plaza. I must say, the Sonesta is completely remodeled and great. The rooms are comfortable and new. The lobby area is great too. The new bar in the lobby is definitely worth going to at night. It's fun and festive.... More 

Was this review helpful? Yes 2
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear runnerstaff, Thanks so much for the wonderful review following your recent stay at the Sonesta! It is great to hear that you enjoyed the festivities and entertainment in the lobby and like the newly transformed property. We also much appreciate your compliments for the staff. We look forward to your return! Lisa Leong Director of Guest Services More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

Rooms are great, clean and good size. The Sonesta staff goes over and above to make your stay a comfortable experience. Every staff member we encountered was very friendly. The front desk personal, bartenders, housekeeping and the staff that delivered our room service made us feel comfortable and made our stay a pleasure and it was always nice to see... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

We are very appreciative of your gracious words about your recent stay at the Sonesta Resort Hilton Head. We pride ourselves in having a top notch staff and are glad that you found them all to be accommodating and personable. Charlie, our Bellmen who has been with us several years is a wonderful employee and he will be delighted to... More 

usa
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I found a Groupon for this hotel and decided to take my family for a Thanksgiving getaway. We had a wonderful stay! Darrell upgraded our room to view the pool area and slight ocean view. That was very nice being it took us 6 hours to get there with rain etc. from Charlotte, NC. The room was very spacious, beds... More 

Review collected in partnership with Sonesta

Was this review helpful? Yes 2
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear gogirl1, We are glad that you had a wonderful experience on your Thanksgiving getaway and thrilled that Darrell was able to accommodate you with an upgrade! It was unfortunate that our Hot Tub heating system was temporarily down during your stay and we will do our best to make up for this disappointment on your next visit. We also... More 

Senior Reviewer
8 reviews 8 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful property, not lavish but natural and relaxing. Rooms are average with nice new upgrades such as beds and fixtures. Staff very friendly. Many walking and bike paths, great stretch of beach. There are no ocean front rooms only ocean view as the structure sits back beyond the dunes. All types of services available but pricey. Only negative is pricing... More 

Was this review helpful? Yes 1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear Pete, We’re so glad that you found your recent stay with us relaxing! Our location in Shipyard Plantation gives us a chance to show off our lush grounds as well as the exotic pool area. It is great to hear that the staff was accommodating to your request for an adjustment on your room. In future, please don’t hesitate... More 

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Positives: Beautiful resort; modernly furnished rooms; standard king/more than adequate size; bath robes, clean throughout; neatly maintained; friendly staff; live entertainment nightly; on site dining; gift shop; and beautiful Christmas display in the lobby. Great stay!! Negatives: Advertised on Groupon for $99 per night, but when I entered my dates, the price shown was $109 per night. The room should... More 

Was this review helpful? Yes 1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear PantherFan28227, We are delighted that you enjoyed your stay with us at the Sonesta Resort. It is great to hear that you were able to take advantage of a few of our on-site amenities and enjoyed the Annual Festival of Trees which we are very fortunate to have on display until Sunday, December 7th. A great start to the... More 

Aiken, South Carolina
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time to stay at the Sonesta Resort on Hilton Head and I must say, it was wonderful. My husband and I decided that the Sonesta would be our new go to anytime we stay in Hilton Head. Staff was friendly, helpful and always there when you needed them. This place offers a lot to do for... More 

Was this review helpful? Yes 1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear saddlejump, Thank you for taking the time to review your recent stay at the Sonesta Resort. We are delighted to hear you had a great experience at our Resort and are hoping you are already planning your next trip! Thank you for recognizing our staff members as friendly and helpful and mentioning how wonderful our grounds are with access... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Easy parking,check in clerk a little rude,lobby and room nicely decorated and spotless.beautiful pool area. Weather was too cold for outside facilities to open. Room service food was very good. I'd stay here again.

Was this review helpful? Yes 1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear jeff p, We are thrilled you chose to stay with us and thank you for your great review! We are glad that you found parking easy, the lobby and room nicely decorated and room service food very good. We are disappointed to read about your experience at check in and we will follow up with the associates regarding this... More 

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Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Sonesta Resort Hilton Head Island reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza
Hotel Style:
#1 Spa Hotel in Hilton Head
#1 Green Hotel in Hilton Head
#2 Luxury Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head

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