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Sonesta Resort Hilton Head Island

4.0 of 5 130 Shipyard Drive, Hilton Head, SC 29928
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Sonesta Resort Hilton Head Island
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Sonesta Resort Hilton Head Island
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939 reviews from our community

Traveler rating
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    39
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    7
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290
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (255)
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 2 days ago NEW

After staying in a simple less than attractive hotel in Savannah, we were more than pleasantly impressed by the quality and excellent condition of the hotel with artfully decorated and appointed rooms. This hotel at Hilton Head is in a great location with retirement homes, golfing, beautiful beach, tennis academy and nice walking biking trails. We even saw an alligator... More

Was this review helpful? Yes
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear mrche1, We are glad to hear that you enjoyed your recent stay with us and for the compliments of our wonderful amenities that Hilton Head has to offer. Thanks for recognizing Marvil, Garfield, Jermaine and Bobson for their outstanding customer service and helpfulness. We are thrilled to hear that you enjoyed breakfast and the bar drinks whilst you were... More

Kirkland, Washington
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I traveled to the South for the first time and stayed at the Sonesta Resort at Hilton Head. Everyone at the Hotel, from housekeeping to restaurant staff and front desk was friendly and accommodating. When I mentioned that I liked Peach Cobbler, Sherri, the Concierge, spoke to the chief who made it for dessert for us the... More

Was this review helpful? Yes
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear Northwesterner336, We are thrilled that you chose Sonesta Resort Hilton Head for your first visit to the south. We are glad Sherri and Chef Nelli went above and beyond in preparing you a peach cobbler for dessert. Our resort grounds as well as direct access to the beach are just a few of the great amenities we offer. We... More

1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I along with 2 teenage sons actually paid extra to upgrade to this hotel. We were given a very small room with a view of the parking lot.The boys slept on a fold out loves eat with a military grade mattress.The staff was rude .We were told we could upgrade to a bigger room for another 150... More

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florida
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Best kept secret inHilton Head. Was there for two nights and everything from the room to the restaurant was great! The only con I have was that the lobby was the coldest ever. The property was beautiful and right on the beach. I will be back.

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear nubiansis7777, We are so glad to hear that you enjoyed your stay with us and plan to return. We will give your regards to our food and beverage team and are happy to hear that you enjoyed the restaurant. Lisa Leong Director of Guest Services More

Poole, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We spent 4 nights in this wonderful hotel in October when it was hot, sunny and very relaxing. The hotel sits in beautiful grounds and is a minutes walk from a long and sandy beach. Bikes can be hired on site and this was all the transport we needed to take us to local bars, shops and restaurants. The hotel... More

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear Pompeysue50, Thank you very much for your great feedback following your recent Hilton Head Getaway at the Sonesta Resort! We are so glad that you were able to take full advantage of the perfect fall climate and enjoy many of the island amenities – and all by bike! It is also a pleasure to read about your wonderful dining... More

Manasquan, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here just this past weekend. The hotel has beautiful grounds, and the rooms are well appointed and the staff was friendly. We very much enjoyed my stay. The only negative was that our room was close to the elevator and main, open atrium which has a bar and live music on weekends. Occasionally we did... More

Was this review helpful? Yes 1
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear Patrick K, We are thrilled to hear that you enjoyed your recent stay with us. We are glad to hear that you found our staff hospitable. Our entertainment in the lobby is to provide guests with an enjoyable atmosphere and hope you were able to join us in the lobby during your stay. There are several room options to... More

Woodbridge, Virginia
Contributor
19 reviews 19 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location right on the ocean! Gorgeous grounds, lovely pool area, live entertainment in the bar area at night, lots of activities to keep you occupied! The only reason for the 4* rating instead of 5* is because of a mysterious $20 resort fee which is added to your bill for each night of your stay. I was unaware of... More

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SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Dear UKtoDC, Thank you for your kind remarks regarding your recent stay with us. We are sorry to hear that we were unable to satisfy your request for a king room and very much appreciate your understanding during our full occupancy. Our $18 resort fee covers our amenities high speed internet access, shuttle to the Shipyard Golf course, pool and... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband surprised me with a trip to Hilton Head for my birthday last weekend. We stayed in a huge suite! I was surprised with champagne and chocolate strawberries upon arriving at the suite. The hotel is absolutely beautifully decorated, down to the smallest details. Our room was modern, classic and every thing I love. The valet, especially the gentleman... More

Was this review helpful? Yes 2
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

We are delighted to hear that your husband chose to surprise you with a weekend stay at the Sonesta Resort! It is a pleasure to read your wonderful comments for the valet and housekeeping staff – they will be delighted to hear your kind words! It certainly does sound like the perfect birthday celebration and we hope this may become... More

Martinsburg, West Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

My husband and I went on a weekend gateway. Beautiful hotel, warm and friendly staff. Our room was clean and the beds are very comfortable. We really like the property as well, although it was cold outside we took a stroll on the beach and the surrounding area, it was so relaxing and beautiful.

Was this review helpful? Yes
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for your comments regarding your recent stay with us at Sonesta Resort Hilton Head. Our location in Shipyard Plantation allows for a tranquil and serene environment. We hope to welcome you back to the resort soon. Lisa Leong Director of Guests Services More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

My husband took me here for our anniversary. Awesome hotel, very clean, great atmosphere. The atrmosphere feels like the bahamas, hotel staff excellent and hotel is only a few steps from the beach!!!!

Was this review helpful? Yes
SonestaHiltonHead, Manager at Sonesta Resort Hilton Head Island, responded to this review

Thank you for selecting the Sonesta Resort to celebrate your anniversary! We are so glad that you had such a memorable visit and left with some special memories. It is also a pleasure to read your wonderful comments about the staff and the unique tropical atmosphere! We look forward to welcoming you back. Lisa Leong Director of Guests Services More

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Additional Information about Sonesta Resort Hilton Head Island

Address: 130 Shipyard Drive, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sonesta Resort Hilton Head Island 4*
Number of rooms: 340
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Also Known As:
Crowne Plaza Hilton Head Island Beach Hotel Hilton Head
Hilton Head Crowne Plaza

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