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The Westin Hilton Head Island Resort & Spa

4.0 of 5 2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
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The Westin Hilton Head Island Resort & Spa
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640 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis, Indiana
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Go to Hilton Head several times a year, and the difference in the hotel between peak and off-peak is astonishing. Off-peak you can enjoy what makes Hilton Head so popular: golf, nice weather, broad beaches. Peak season brings just too many (in my opinion) people to everything. The Westin suffers the same way. Off-peak, the pool and hotel are manageable.... More 

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your enjoyable visit to The Westin last October. Delighted to know you experienced very nice fall weather as well as our beautiful golf courses and awesome beach. It is always our intent to provide guests with a renewing escape throughout the year, and our resort destination is also very popular during the peak spring... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My fiancé and I celebrated my birthday at the Westin Hilton Head Resort & Spa this weekend, and we had the most wonderful time there! With free and easy parking, a convenient ocean front property and standout guest services, we truly enjoyed our stay! The hotel was so refreshing, smelled cool and citrusy, was extremely clean. There was a museum... More 

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had a wonderful birthday celebration weekend at The Westin. Delighted that you enjoyed many resort amenities, including a pleasant lunch at the Carolina Room restaurant and a relaxing Heavenly Spa visit. We certainly look forward to welcoming you back soon for another romantic and renewing getaway. - Tim Freisen, General Manager More 

Hamilton, Canada
Top Contributor
85 reviews 85 reviews
15 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent four wonderful days at this Westin Oceanfront resort. The grounds are lovely as is the beach and there is valet parking if you wish on your arrival. The parking lot is right in front of the resort which makes transport very easy. There is a charming uncluttered lobby & friendly staff at your service everywhere in this hotel.... More 

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for your complimentary feedback regarding your perfect four day stay at The Westin. I was delighted to know that you enjoyed an array of resort amenities as well as our wonderful restaurants. We certainly appreciate knowing our staff was friendly and helpful as they always strive to provide personal and instinctive service; especially glad to know Lauren ensured... More 

Top Contributor
95 reviews 95 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice beachfront location and many services. Is very nice in the winter off-season and hectic in summer. Have stayed maybe 5 time over 15 years and if you are SPG member or have status all the negatives folks gripe about are non issues. I really like this hotel, but it is large enough that during summer, you'll probably have... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback, as one of our valued repeat SPG guests, that The Westin is a very nice beachfront resort. It is great to know you especially enjoy visiting in the winter season. Our resort is a very popular destination in the peak summer season with guests enjoying numerous activities, restaurants/bars, 3 beautiful pools, and our awesome beach.... More 

ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Been going here for 5 years. Everything has changed for the worst. Paid for an ocean view room and was only able to see a small slither of the ocean. Only 2 wait staff by the pool to serve at least 100 people. Had to keep going to the bar to request food and drinks. No chairs available near the... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your perspective on your stay last summer at The Westin. It is always our intent for our guests to have a renewing and relaxing stay, and most guests last July relayed they had an outstanding stay based on guest satisfaction surveys. I was glad to know our Front Desk Manager personally assisted you and provided a... More 

Westchester,NY
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Just finished a 2 week stay. It was perfect in every aspect. I have been staying at this hotel for 20 + years and have always enjoyed returning. I also always enjoy eating in the Carolina room. The breakfast is excellent. Dolores the chef who makes the omelets does a fantastic job. The servers at breakfast always make you feel... More 

Was this review helpful? Yes 2
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

It is always appreciated when one of our valued repeat guests shares that they have a perfect stay at The Westin. Thank you for sharing that our staff ensured you were well cared for; especially Delores, Freddy, and Katie. We appreciate your recommendation of our destination resort as well as your loyal patronage and look forward to welcoming you back... More 

Huixquilucan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are headed for Hilton Head Island and are looking for a hotel with a splendid view and superior service, look no further... Westin has it all... My son and I visited the area for a quick trip and we were both pleasantly surprised by the great service attitude we found when we checked it very late on a... More 

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin has a great beachfront location with splendid views. I was very glad to know that our staff provided superior service and ensured you and your son were well cared for. We look forward to welcoming both of you back soon for another rejuvenating stay. - Tim Freisen, General Manager More 

Minneapolis, Minnesota, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is great from top to bottom. This is my third time staying here and our family had very specific requirements - all were met or exceeded with a smile. Front Desk Manager Katy Menary went the extra mile, moving us around, upgrading some of us and over communicated that she had it all handled. Very impressive. And though... More 

Was this review helpful? Yes 2
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing, as a valued repeat customer, that The Westin is the best place to stay on Hilton Head Island. It was nice to know you enjoyed our pool and courtyard area as well as our spectacular beachfront sunrises. I was delighted to know our staff ensured you were well cared for by provdiing personal and instinctive service... More 

Senior Contributor
24 reviews 24 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Took a short visit to Hilton Head after the holidays and stayed here. The Westin didn't disappoint! Excellent location, right on the beach, professional staff, all rooms face the ocean, and easily accessible parking valet or self. The even have great underground parking foe electric cars. Being a pet friendly hotel, there wasnt an area set aside for dog walking... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is an excellent beachfront destination. We appreciated your comment that the staff was professional as they always strive to provide personal and instinctive service. Westin is a dog friendly brand, and we welcome small dogs to our resort with special features such as our signature Heavenly Dog Bed. Upon signing the pet waiver... More 

Seymour, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

With no reservation going to Hilton Head after Xmas we went to Weston resort and it was great. The property was beautiful and staff was awesome. Sam at the front desk was very helpful and a pleasure to work with. Will definitely return.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing complimentary feedback on your holiday stay at The Westin. We appreciate your comments that our staff was awesome; particularly Sam being a pleasure to work with. Our team always strives to provide personal and instinctive service to each guest. We look forward to welcoming you back soon for another renewing stay. - Tim Freisen, General Manager More 

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Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
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Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
Hotel Style:
#2 Green Hotel in Hilton Head
#2 Spa Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
#4 On the Beach Hotel in Hilton Head
#4 Top resorts Hotel in Hilton Head

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