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The Westin Hilton Head Island Resort & Spa

4.0 of 5
2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
Ranked #13 of 37 hotels in Hilton Head
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455 reviews from our community

Traveler rating
    154
    130
    76
    57
    38
See reviews for
Families
128
 
Couples
137
 
Solo
12
 
Business
65
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Atlanta
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

Arrived at the Westin after a long drive and anxious to enjoy a short weekend (one night) on Hilton Head. Charlotte at the front desk was pleasant, professional and attentive to my interests. She found me a great room (i walked in on a Saturday with no reservation) even thought they were packed with several weddings. The room was very... More

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See 4 more reviews by AtlantaGATrvlr for Hilton Head
Frisco, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 19, 2013 NEW

This Westin resort is pricey, but sooo superior to anything we have found in Southern California. The resort has all up-scale amenities, and the broad beach is uncrowded. You are staying in the swankiest 'heel of Hiton Head Island'. Hilton Head is a wonderful area, with numerous activities and dozens of mouth-watering sea food restaurants. Don't miss the Jazz Corner;... More

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New York City, New York
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW via mobile

The new improved Westin is fantastic. The pool area is world class with cabanas and padded loungers. However, they really over did it with the $200 per day cabanas. It's the wrong demographics for "bottle service" type things. Save the cabanas for the Miami party crowd not the laid back family vibe of hilton head. 5 stars all the way!!

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See 2 more reviews by NYCjoee for Hilton Head
Shelby Township, Michigan, United States
1 review
3 of 5 stars Reviewed May 17, 2013 NEW

Not worth $400.00 per night! As soon as we arrived we went to check out our oceanside room. Lo and behold a cement wall that would block the view of the ocean if you were to sit out on the patio. You had to stand to see the ocean. One oceanside room left so we were able to move. After... More

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Rockaway, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 NEW

Went to hotel for a business meeting and finished with my adult son for a golf outing. Both the business and leisure portions were enjoyable. While did not have ocean front room, had a balcony to relax on. The room was big and comfortable. Especially liked the shower head in the bathroom. Almost did not want to get out of... More

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See 4 more reviews by Richard H for Hilton Head
midwest
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 13, 2013 NEW

We've been coming to the Westin Hilton Head frequently since the early 1990's. On our first stay, we were upgraded to ocean front on concierge level (Royal Beach Club) which offered a bountiful breakfast buffet with hors d'oeuvres and drinks in the evening. Needless to say, we were hooked. With the resort recently beginning to show it's age we were... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review
May 16, 2013

Thanks for sharing that our renovation is beautiful and for being a repeat and loyal customer through the years. We appreciate your comments on our upgraded enhancements. Most guests are responding very favorably on the new color schemes, decor, and "coastal chic" environment, and I am sorry the lobby area did not make a delightful impression. Our new and innovative... More

San Francisco, California
2 reviews
5 of 5 stars Reviewed May 13, 2013

I took my mother here for Mother's Day and I hope to return soon. The hotel has just completed a major renovation and it shows. The landscape of the hotel is amongst the best I've seen for any US hotel outside of Hawaii. The rooms were very comfortable, I especially enjoyed the "Water flow shower head" and the sunken tub... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review
May 14, 2013

We are thrilled with the completion of our 30 million dollar renovation, and are glad you chose to bring your mother to The Westin for a Mother's Day escape and to experience the upgrades and "coastal chic" environment. We appreciate your noting that the guest rooms were very comfortable, and that you enjoyed the signature Heavenly Bed and Heavenly Shower... More

Chesterfield County, SC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

It was a delight to step into the newly refurbished Weston Hotel in Hilton Head recently. I have been staying at this hotel every year since the 80's and found the new decor very nice. This trip I was staying there for a conference for several days. We had 2 nights of meals at the hotel and found the food... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review
May 14, 2013

We are thrilled with the completion of our 30 million dollar renovation and appreciate your comment that it was a delight to arrive at The Westin recently. We truly value our repeat guests, and your feedback is inspiring. We appreciate your noting the food was delicious for your conference and that our staff was very helpful and friendly as they... More

Veenendaal, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 13, 2013

We stayed here (family of four) for a short stay. This hotel is situated on a stunning location, surrounded by trees and with direct beach access. We loved the garden with choice of three pools and a jacuzzi. The whole resort is recently renovated and the decor is beautiful. We had an ocean view room with very comfortable heavenly beds.... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review
May 14, 2013

Thank you for sharing that your family enjoyed our recently renovated Westin resort and that you found the decor beautiful. Our new and innovative spaces preserve wellness in travel and provide a full sensory experience that is designed to uplift and energize. We were delighted ot know that you enjoyed our stunning beachfront location, garden area, and pools, as well... More

Saddle River NJ
Top Contributor
148 reviews 148 reviews
23 hotel reviews
Reviews in 65 cities Reviews in 65 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed May 12, 2013

We love Port Royal it is the best plantation, the best beach, the most beautiful hotel, and yes wonderful for families, and has the only covered heated pool on the island, should i say more? Do you know what is like when the sprinkle of a shower is coming on, and you can still lounge in the pool, that is... More

Was this review helpful? Yes 1
See 10 more reviews by fitterSaddleRiverNJ for Hilton Head
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review
May 14, 2013

Thank you for sharing that The Westin is absolutely the best property on Hilton Head Island. We are thrilled that our 30 million dollar renovation is completed, and appreciate your comments that this is the msot beautiful hotel on the best beach and that is a wonderful vacation escape for families. We are glad that you had such a renewing... More

 
 
 
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Hotel Summarization (Beta)

What travelers say

  • Pool area(14)
  • Ocean views(7)
  • Heavenly beds(6)
  • Great time(5)
  • Flat screen TV(4)
  • Would highly recommend(4)
  • Friendly and helpful(4)
  • Grounds are nice(3)
  • Hallway carpets(3)
  • Golf course(3)

Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Hilton Head
#4 On the Beach Hotels in Hilton Head
#4 Romantic Hotels in Hilton Head
#5 Top resorts Hotels in Hilton Head
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
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Also Known As:
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Hotel
Westin Hilton Head

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The Westin Hilton Head Island Resort & Spa
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices