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The Westin Hilton Head Island Resort & Spa

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2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
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The Westin Hilton Head Island Resort & Spa
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853 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gainesville, Virginia
Level Contributor
124 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This resort is located on a beautifully landscaped piece of property plus it's ocean front! Nicely renovated with beachy colors and a modern touch. Our room overlooked the pools, koi pond and had a slight ocean view. Truly enjoyed the view all day long. There are three outdoor swimming pools, a whirlpool and cabanas around the entire pool deck. Also... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is an awesome ocean front resort. Delighted that you enjoyed our recently renovated guest rooms and pool/ocean view throughout the day. Your comments on the pool and beach atmosphere and good food quality are very appreciated. It was great to know that our top notch housekeeping team ensured you were well cared for... More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We are here to celebrate our sons wedding. This was a great place to stay. The rooms were fabulous and the staff was friendly. They weren't always able to accommodate every request because the hotel was at 100% capacity but that is to be expected in July on the island. We will definitely sat here again!

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your recent visit to The Westin for your son's wedding. Delighted that you enjoyed our fabulous guest rooms. We appreciate your comment that the staff was very friendly as they always strive to ensure our guests are well cared for and treated special. We look forward to welcoming you back soon for another memorable... More 

Santiago, Chile
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a very nice renovated room with a view of the beach. The pool area and the beach are enjoyable as well as the golf courses. I took golf lessons with an excellent pro. The restaurants are a low point in this otherwise excellent hotel. Slow service and so-so food made us look elsewhere for eating.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is an excellent resort option. It was great to know you enjoyed a nicely renovated guest room with a fantastic beach view. We appreciate your comments that the pool and beach are enjoyable and that you had a positive experience golfing. I was disappointed that you were not pleased with the service and... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Since the renovation my family feels that this is definitely the nicest resort in Hilton Head!! We have stayed here on three vacations and are going back in two weeks- can't wait! The rooms are nice and clean, the staff is accommodating and we find it to be a relaxing and family oriented stay! We rent a cabana by the... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing, as a repeat guest, that The Westin is your favorite Hilton Head Island resort. It was great to know your family enjoys our recently renovated resort, nice and clean guest rooms, relaxing cabanas, and poolside dining options. Delighted that our staff were very accommodating as they always strive to provide personal and instinctive service to each... More 

Fort Collins, Colorado
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I made a quick trip to Hilton Head while we were in South Carolina and loved every second of our stay at the Westin. We arrived early and our room wasn't ready so Callam at the front desk let us take our lunch and go eat by the pool while we waited. The pool and access to... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you and your husband loved your trip to The Westin. Delighted that you enjoyed our fantastic beach and renewing pool environment. We certainly appreciate your recommendation and look forward to welcoming you back to "paradise" for another renewing stay in the near future. - Tim Freisen, General Manager More 

columbia, sc
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My husband and I run our own business and have three small children, so it can be difficult to get out of town. At the last minute, we decided to sneak away for two nights for our Anniversary. When selecting a hotel in the Hilton Head area, I called a couple of the resorts to learn more about their ocean... More 

Was this review helpful? Yes 6
Mequon, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 4 days and here are my notes.... Rooms are nice and clean. Location is terrific. Central to everything. You need a car. The pool and beach are wonderful. Pool chairs are really comfy. Best air conditioning in the world. Food choices are limited but lots of other places near by.

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your recent stay at The Westin. Delighted that you enjoyed our terrific beachfront location as well as the renewing pool and beach areas. It was also nice to know that your guest room was nice and clean. Our restaurants cater to our guests to ensure their dietary needs are met, and we are always... More 

Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Great location, hotel, common areas, etc. Many pools and great for families. Some of the common area maintenance areas need help, but nothing too dramatic. I highly recommend this property and I say at a lot of SPG properties.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a great hotel for families. I was glad to know you enjoyed our great beachfront location and renewing swimming pool environment. We are constantly working to ensure the property is well maintained with as little inconvenience to our guests as possible; especially during our peak summer season. We certainly look forward to... More 

2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We spent 2 days at the Westin for a quick family getaway and had an enjoyable time. We enjoyed the beach and pool facilities and my son enjoy skim boarding on the beach. All of the facilities were in good condition and the staff was very pleasant.

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that your family getaway at The Westin was enjoyable. I was glad to know you experienced our fantastic beach and renewing pool areas. We appreciate your comment that the staff was very pleasant as they always strive to provide personal and instinctive service to each guest. We look forward to welcoming your family back soon for... More 

Statesboro, Georgia
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at a number of Westin properties but we were pleasantly surprised at the Hilton Head resort. We only live 90 minutes away and a conference gave us a reason to visit. The staff is GREAT! Everyone working seems to be enjoying the place as much as the guests. Everything you could want is here. Fantastic food, bueatiful... More 

Was this review helpful? Yes 2
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you were pleasantly surprised that The Westin is a beachfront piece of paradise. I was glad to know you enjoyed the wonderful guest rooms and our signature Heavenly Bed, as well as the fabulous pool environment and fantastic food. We appreciate your comment that the staff is great as they always strive to ensure our guests... More 

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