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The Westin Hilton Head Island Resort & Spa

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2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
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The Westin Hilton Head Island Resort & Spa
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681 reviews from our community

Traveler rating
    435
    168
    52
    11
    15
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213
217
9
87
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saratoga Springs, New York
1 review
4 of 5 stars Reviewed today NEW

Great dune beach and swimming pools. It was easy to find a quiet place to relax. We spent a few hours in the hot tub in the afternoon but when we walked by it next morning the smell of chlorine was overwhelming and we decided not to revisit it before checking out. Bed was very comfortable. The bathroom is a... More 

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I went for a professional conference. It was very nice, but somewhat expensive as conferences often are. Without a friend with a car, it would have been nearly impossible to eat anywhere besides the hotel because it's far from most things. However the restaurants I tried were good, and room service was great. The grounds are gorgeous. The staff is... More 

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Jacksonville, Florida
Top Contributor
52 reviews 52 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband surprised me with a mini vacation and this place is absolutely beautiful. At check-in valet come and open your door and direct you to check-in. At check in the the rep explained the amenities, asked if we were concerned about things to do and restaurants. The one thing I noticed upon arrival was an amazing smell. The Westin... More 

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Dublin, Ohio
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family loves staying at this Westin with our small dog. It has wonderful views of the ocean with direct access to the beach. The 3 pool areas are very clean and well maintained. My kids also like the outdoor ping pong table. It's just a very relaxed atmosphere for everyone to enjoy.

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Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great time. Views areof ocean are awesome. Hotel room and hotel top notch and newly decorated. Our room came with 2 flatscreen T.Vs. Our Bellman "Hero" was spot on. He asked why we were in town and mentioned it was my birthday.. the next day (my birthday) I had a birthday cake delivered to my door. Not... More 

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Pottsville, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I am not sure why there are some negative reviews. My wife and I just returned from the Weston after a weeks vacation, and all I can say is the place was wonderful. It was clean, the staff was wonderful, the food was very good and not priced any higher than other restaurant's on the island. they offer a free... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My parents and my aunt and uncle stayed there from March 14-20, 2015. They had driven down from Toronto which is quite a drive. When they arrived to the hotel their ocean view rooms that they had booked had been given away. This could have gone really wrong but the tall gentleman at the front desk (I wish they remembered... More 

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Charleston, South Carolina
Top Contributor
54 reviews 54 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

This resort has a lot of fancy features and most of those are nice. The rooms are spacious and lovely and the grounds are even nicer. The staff (for the most part) were excellent and friendly. There are some underlying issues that did make my stay a little less enjoyable. 1) If you have an AT&T cell phone, avoid this... More 

Was this review helpful? Yes 2
SW USA
Top Contributor
171 reviews 171 reviews
57 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Westin Hilton Head for a conference. The good part: great staff, rooms, not crowded, lower prices, I think. The not so good stuff; it was off season so only the Starbucks and a very basic cafe was open so very few options for meals. A lot of fees/taxes added to room price. Note that there is usually... More 

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Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent a week at the Westin with the family. Parking, Front Desk and Housekeeping staff were very welcoming and attentive throughout our stay - customer service focus is refreshing. The common facilities including lobby, fitness centre and the multiple pools were very clean, well stocked with clean towels, and always inviting. The beach is amazing and you can walk for... More 

Was this review helpful? Yes 2
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that your family had an exhilirating stay at The Westin for a week. I was delighted that our staff was welcoming and attentive as they always strive to provide personal and instinctive service to each guest. We appreciate your noting that the facilities were inviting and well appointed, and that you enjoyed our awesome beach. Our... More 

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