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The Westin Hilton Head Island Resort & Spa

4.0 of 5 2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
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The Westin Hilton Head Island Resort & Spa
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620 reviews from our community

Traveler rating
    399
    152
    47
    11
    11
See reviews for
200
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78
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (230)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We got in late on Tuesday and Jason was on duty. He smiled brightly as we walked in and checked us in. Couldn't have been more smooth and informative. Made our stay here extra special. We received all kinds of info of special things to do while on hilton head. The tour to Daufuskie island which he recommended is a... More 

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Minneapolis, MN
Contributor
14 reviews 14 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I guess that shouldn't be a surprise, but you pretty much are just paying for the location. The beach is nice and the hotel is in good condition, but there is really nothing special about the rooms. The only thing we really enjoyed about the room was the balcony. Everything else was pretty unremarkable. The service was OK, but again,... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here last July as an alternative to our usual Europe trip, and I was worried that we might be disappointed. First of all, although Hilton Head Island is near Myrtle Beach, and not too far from Virginia Beach, it is an altogether different experience. The beach here goes on for miles but feels extremely natural and peaceful as... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you enjoyed your stay at The Westin last July. It was great to know you enjoyed our fantastic beach, an awesome guest room and signature Heavenly Bed, and our resort amenities. We appreciate your comment that the staff was helpful and polite as they ensured you were well cared for with personal and instinctive service. Your... More 

worcestershire
Top Contributor
168 reviews 168 reviews
75 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was really looking forward to our 3 nights here as part of our flydrive and I wasn't disappointed. We had booked an Ocean View and got upgraded I think to Premium Ocean View in the North Tower and what a lovely room we had - right on the front overlooking the beach. We had a large balcony to complement... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing complimentary feedback on your stay at The Westin. I was delighted that our staff was able to upgrade your accommodations to a lovely guest room with a prime beach view. We appreciate knowing you enjoyed the Heavenly Bed and our numerous resort amenities and restaurants as well as the personal and instinctive service provided by our... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for our mini-moon this past June. My husband and I made the best of it but there were several things that happened which may lead us to try a different hotel if we go to Hilton Head again. First, the good things: The staff at the bar, restaurants, and poolside staff were wonderful. The pools are all... More 

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your honeymoon stay last summer at The Westin. We appreciate the numerous complimentary remarks on our pools, beach, Heavenly Spa, and resort amenities. I am very sorry that your original guest room view did not meet your expectations, and I was glad the staff was able to provide a room with a better view.... More 

Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is a community all its own. There are three separate pool areas. The workout facilities are excellent including several treadmills, cycles, and machine weights. There is even a limited selection of hand weights. Beach access is easy, with a lot of space. There are plenty of bike trails. The staff are all welcoming and courteous.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a nice getaway escape destination. Delighted to know you enjoyed our amenities and fantastic beach. We appreciate your comment that the staff was welcoming and courteous as they always strive to provide personal and instinctive service to each guest. We look forward to welcoming you back soon for another renewing escape. -... More 

Akron, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

The Westin on Hilton Head is fantastic. We've never had better service. Jason at check-in made us feel right at home and was incredibly helpful getting us settled in. He even sent cookies and milk to the room! James, our waiter in the on-site restaurant, was as good a server as you will find. Very well trained. The grounds are... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback that The Westin is a perfect resort on Hilton Head. Delighted to know that Jason and James ensured you were well cared for by providing personal and instinctive service. I was glad to know you enjoyed our spectacular location and awesome beach. We look forward to welcoming you back soon for another renewing escape. -... More 

Senior Contributor
42 reviews 42 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and resort is absolutely beautiful. The staff is on their game and the remodel is extremely comfortable and trendy. The only item I wasn't crazy about this hotel were the prices. I understand that nice hotels must be priced higher, but this one is particularly high. I must say thought that everything from the food to the room... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a beautiful resort that you found extremely comfortable and trendy with our coastal chic decor. I was glad to know you enjoyed excellent food and a fantastic guest room. Our resort pricing is very competitive with other Hilton Head Island and luxurious east coast resorts, and we always strive to provide a... More 

Havelock, North Carolina
Top Contributor
78 reviews 78 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to this hotel for the Marine Corps Ball. It was stunning! The front desk personnel were very friendly and helpful. They even allowed us an early check-in. We had a beautiful suite on an upper floor with a gorgeous ocean front view AND a view of the pool below. The room was beautifully appointed and quite lavish. The... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a gorgeous resort and that you enjoyed attending the Marine Corps Ball. We appreciate your comment on the staff being friendly and helpful as they always strive to provide personal and instinctive service to each guest. I was pleased that you enjoyed luxurious accommodations, our fantastic pool courtyard area, The Heavenly Spa,... More 

Canada
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to this resort with our two daughters twice this summer. The hotel is nice and clean and the staff are friendly, hard working and helpful. The pools are beautiful but tend to get very busy during the later part of the day. The resort is located on a beautiful strip of beach that never seems to be too... More 

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing complimentary feedback on your 2 visits to The Westin this past summer. I was delighted that you enjoyed our beautiful pools and well-equipped cabana as well as the numerous activities. We appreciate your noting the staff were friendly, hard-working, and helpful as they always strive to provide personal and instinctive service. We look forward to welcoming... More 

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Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
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Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
Hotel Style:
#2 Spa Hotel in Hilton Head
#2 Green Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
#4 On the Beach Hotel in Hilton Head
#4 Top resorts Hotel in Hilton Head

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