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The Westin Hilton Head Island Resort & Spa


The Westin Hilton Head Island Resort & Spa
Hotel class 4 of 5
Two Grasslawn Avenue, Hilton Head, SC 29928
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Traveler Reviews

65% Recommend
3.5 of 5 stars 252 reviews
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By trip type
All (252)
[ Date ] [ Rating ]
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4 of 5 stars
iknowhowtovacation 2 contributions
Atlanta, GA
Jul 19, 2009 | Trip type: Family New

There's a lot to do at the resort. The staff was helpful and responsive considering the hotel was booked solid during our stay. There were also 2 weddings that took place on the property. It was a fight to get a chair anywhere near the pool. The restaurant services were fairly slow. The food was terrible, definitely not worth the... more

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5 of 5 stars
Atravelfan 8 contributions
Atlanta
Jul 18, 2009 | Trip type: Business New

Just returned from several day stay at the Westin Hilton Head. The grounds were beautifully landscaped, and the pool attractive. The room was large with a nice balcony with full ocean view. Unfortunately it was too hot to sit on the balcony except for early am. The beds were very comfortable and the bathroom spacious and attractive. We found everything... more

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5 of 5 stars
SRing8 1 contribution
SRing8
Jul 18, 2009 New

I recently got married at the Westin Hilton Head Resort and Spa. Overall, the experience was fabulous. From the beginning of our planning, the event coordinator was extremely helpful, friendly, knowledgeable and a great joy to work with. We arrived, with many of our friends and family members, a few days early in order to experience everything that the resort... more

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5 of 5 stars
homemakerMichigan 2 contributions
Michigan
Jul 15, 2009 | Trip type: Family New

We stayed at the Westin for three nights, after visiting Myrtle Beach for a week. I sure liked Hilton Head more!! The Westin was a great stay for us. The room was spotlessly clean, the beds really were heavenly, and most importantly, the beach and pool areas were absolutely beautiful. Fountains, flowers, palm trees, made it seem like we were... more

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5 of 5 stars
doodlepants 1 contribution
buffalo, ny
Jul 13, 2009 | Trip type: Family New

The room was spectacular and the spa was to die for. I'd definitely stay here with my family again. more

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1 of 5 stars
wake00forest 5 contributions
Alexandria, VA
Jul 11, 2009 | Trip type: Couples

Hotel lobby was beautiful, rest of the inside of the hotel was kind of a dump. Rooms were dirty and used-looking, especially bathrooms. We expected more from a Westin. We were also double-billed for our stay. Three weeks later and we're just starting to get it sorted out. The wedding we attended here was wonderful and the food was fantastic,... more

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5 of 5 stars
GeorgiaTraveler-6 11 contributions
McDonough GA
Jul 11, 2009 | Trip type: Family

As always, I will try and write an easy to follow summary... The good - Excellent Property - Easy parking, nice rooms, typically fabulous Westin beds, towels etc...The thing that was the best was the service. Every person with whom we came in contact was excellent. They must have a very good training program because the service was excellent across... more

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2 of 5 stars
lbraith 1 contribution
Atlanta
Jul 10, 2009 | Trip type: Family

This is simply the worst Westin we have ever stayed at. Straight out of the 1080's. The whole hotel needs to be renovated. Customer service was non exsistant. I'm still waiting for a poratble fridge to be delivered to my room. The fire alarm went off on our last night. Simply terrible. Anywhere on the beach is going to be... more

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5 of 5 stars
perkslover 1 contribution
North Carolina
Jul 10, 2009 | Trip type: Family

We love this resort as we are just 5 hours away with driving and we've been here many weekends. This waterfront resort is a mile away from the main road, it's an excellent choice for families with kids. Outdoor pools are nice and big but I wish they have a bigger indoor pool for guests when weather turns bad. Hotel... more

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5 of 5 stars
funinretirement 1 contribution
Illinois
Jul 7, 2009 | Trip type: Couples

EVERYONE on the hotel staff were so very friendly and accommodating...throughout the resort whether Turtles, the Pool area, Carolina Cafe, shops, Starbucks... we felt we were important guests as everyone seemed to really "care" if we were enjoying our stay. Food very good at Pool....really liked having breakfast on the deck outside of Carolina Cafe each morning....also on the balcony... more

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The Westin Hilton Head Island Resort & Spa Also Known As

Address: Two Grasslawn Avenue, Hilton Head, SC 29928