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The Westin Hilton Head Island Resort & Spa

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2 Grasslawn Avenue, Hilton Head, SC 29928
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1 room 1 guest
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The Westin Hilton Head Island Resort & Spa
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911 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rock Hill, South Carolina
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am so glad that I spent my birthday weekend at The Westin. I arrived an hour and a half before check-in and my room was ready. The Front Desk Attendant Leea Huff, was excellent. She was so nice and friendly; a true definition of professionalism. With me being a Gold member, my room was upgraded, which was a plus!... More 

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New Jersey
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First visit to HH. Loved the hotel and it's location. Everything was so lush and beautiful. The interiors were well decorated - there's a beautiful live wall as soon as you enter the lobby. The chandeliers were pretty too. We loved how there were so many options to sit all around the property. The beach was very nice and I've... More 

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Georgetown, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is on the best part of beach in Hilton Head, Great pools, and one that is completely shaded. This is great for people that need to stay out of the sun and if it rains. The rooms are spacious, and comfortable. Only complaint is no microwave, but has a fridge. Hotel is clean, and housekeeping is great. The... More 

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Buffalo
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I just visited this hotel last week. I went with my brother and sister-in-law. The room itself was gorgeous! The bathroom had a separate sink area with a large mirror and all of the towels, etc. you could ask for. Bonus: A lovely, soft bathrobe to use during my stay, which, sadly, was only one night. The tub was huge... More 

Was this review helpful? Yes 1
Rochester, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've visited this resort twice inn the past two years and have not been disappointed. The multitude of pools are great if you have kids and the outdoor covered pool is excellent on really hot days. The resort is right on the beach and is an easy walk to and from the ocean. The only things a little disappointing are... More 

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New York City, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Staff: Incredibly nice and attentive staff. We arrived at the hotel on my birthday and my husband asked for help to do something special. In response they sent a beautiful platter of chocolate covered strawberries, a bottle of sparkling wine and a card. Room: We stayed in a small suite. The room was very nicely decorated and the bathroom was... More 

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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just visited this past weekend. It was PERFECT. Despite really poor weather, the facilities (pools and restaurants) are beautiful. Everything was great. We took a little baby who had a great time and they were extremely accommodating.

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Wetherby, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We have travelled across the south of the USA for our honeymoon and decided to end up at the Westin for some R&R at the end of the three week trip. Where to start? Well, the experience began before we even arrived with some really friendly and welcome email communication that I was trying to sort out as a surprise... More 

Was this review helpful? Yes 3
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We were upgraded to ocean view which was a surprise! Not the best view, but we could see the ocean. The resort was stunning. The beach was very clean and well supervised. Bring your own chairs and umbrellas because its like 65.00 per day to rent them. The Food was costly if you choose to eat there. We drove every... More 

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Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback that The Westin is a stunning resort. I was glad to know our staff surprised you with upgraded accommodations and that you enjoyed our pristine beach area. Shore Beach Services is the private vendor retained by the Town of Hilton Head Island for all beach services, and the cost for an umbrella and 2 chairs... More 

1 review
5 of 5 stars Reviewed 1 week ago

This was our eighth year in a row at this great resort where my grand daughter chooses to celebrate her birthday. They go above and beyond to accommodate our entire family and made her tenth birthday a huge success. Thanks Kathryn Doolan! We have already started working on plans for next year.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing, as a valued repeat guest, that your stay at The Westin exceeded all your expectations. I was glad to know our staff went above and beyond to accommodate your family as it is always our goal to ensure guests are well cared for and treated special. We appreciate your comment that Kathryn was able to ensure... More 

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