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All 26 Hilton Head hotels

The Westin Hilton Head Island Resort & Spa

4.0 of 5 Resort   |   2 Grasslawn Avenue, Hilton Head, SC 29928
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Ranked #5 of 26 hotels in Hilton Head
Certificate of Excellence 2014
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A recent review
4 of 5 stars reviewed yesterday
Kat51Ky KY
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519 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
KY
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Westin(Starwood) hotels have taken the lead in the going green concept. Nestled in the large trees on beautiful well manicured grounds this hotel takes it to a new level. Just driving up to the hotel was similar to driving through a forest. Our check in was efficient and we felt very relaxed when we got to our room after a... More

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Perfect weekend getaway. This place is absolutely beautiful! Our room was totally awesome, the staff couldn't have been more accommodating. Perfect weekend getaway for couples. My hubby and I thoroughly enjoy being on the beach, I must admit the beach is a little "shelly" and not easily walk on while barefoot. We will definitely visit again next summer!!

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Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Beautiful resort, friendly staff. Food was so-so, particularly for the price. What seals the deal for our return was how the staff at this hotel treated us after we checked out from our holiday only to discover hours later, that due to flight delays we wouldn't be able to get home for another 36 hours. They welcomed our family of... More

Was this review helpful? Yes 1
Mooresville, North Carolina
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent 4 nights just before Labor Day. Not crowded so wonderful from that standpoint. Staff extremely helpful especially Treste at Concierge Desk. Made suggestions in addition to our thoughts and made reservations for us. Also sent a bottle of Champagne to our room as it was my wife's birthday. A wonderful and appreciated gesture. Jason at the front desk also... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Me, my boyfriend and a few friends went there for a weekend getaway. We stayed at an ocean view room and it was awesome. The location of room was near the hotel's pool too so it was convenient for us. We went to get some light breakfast at the Ingredients cafe and Katrina and Asri and Laurice were very courteous... More

Was this review helpful? Yes 1
Miami Springs, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Asking for a review from your average adult visiting a restaurant or staying at a hotel -- "sharing your experiences," as we are asked to do -- is somewhat akin to playing Russian roulette. Our ability (or desire) to quantify the quality of food or services; to appreciate the subtle differences in preparation and presentation; to examine details dealing with... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your perspective on your family's recent stay at The Westin which was paradise in your opinion. Delighted that you enjoyed a great view from your well-appointed guest room, as well as our fantastic beach and renewing pool areas. We appreciate your noting that our staff was exceptionally warm and friendly as they always strive to provide... More

New York City, New York
Top Contributor
210 reviews 210 reviews
155 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on points and can't say enough nice things about the property. The entire hotel was recently renovated so everything was nice and clean. The beach was great - lots of sand dollars in the water. The pool was well maintained but very crowded all the time. Hilton Head is a really nice place for a family to... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a great place for families to visit, and that you enjoyed our recently renovated resort, as well as our fantastic beach. Our 3 resort pools and beautiful beach are very popular destinations during the summer season, and we appreciate your comment that the pool areas were well maintained and that the beach... More

New York City, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our first time in Hilton Head and we stayed at the Westin for a week. It's a beautiful resort with a lot to keep kids occupied. The covered pool is a great option if you prefer the shade (we did) and we really enjoyed the Dive-in Movie nights. The staff is excellent - Jason Bees at the front... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that your family enjoyed their first visit at The Westin. Delighted that your family enjoyed the kids activities, dive-in movie night, and numerous dining options. We appreciate your comments on our staff providing personal and instinctive service; especially Jason and Karl ensuring you were well cared for. We look forward to welcoming your famlly back to... More

Crockett, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The resort was very pretty and the food was very good, We enjoyed the Carolina restaurant very much! The staff was so friendly! HOWEVER, that was the only positive service we received. The bartenders at the outside round bar were as rude as we have seen. The concierge was totally unhelpful as was the front desk staff. A course in... More

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Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is in a very pretty oceanfront spot. Delighted that you enjoyed good food and our friendly staff at our Carolina Cafe. Please accept my sincere apology that your encounters with the bartender, concierge, and front desk staff were not exceptional as we are known for our staff providing personal and instinctive service. Please... More

Sydney
Top Contributor
50 reviews 50 reviews
28 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time at Hilton Head and loved it! The Westin was a delight from the moment I entered the impressive driveway and all staff I encountered were incredibly welcoming. The main resort pool is stunning, the landscaping is just beautiful and there's plenty of room to relax around the 3 resort pools (1 covered pool, kids pool and main... More

Was this review helpful? Yes 3
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing, as one of our valued SPG Gold members, that your first stay at The Westin was very impressive. We are delighted that you enjoyed our courtyard pool area, excellent cocktails, and upgraded ocean view guest room with our comfortable signature Heavenly Beds. I was also glad to know that our staff provided personal and instinctive service... More

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Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
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Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Hilton Head #2 Spa Hotel in Hilton Head #3 Luxury Hotel in Hilton Head #4 Top resorts Hotel in Hilton Head #4 On the Beach Hotel in Hilton Head
Hotel Class
Official Description (provided by the hotel)
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
Number of rooms
416

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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