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The Westin Hilton Head Island Resort & Spa

4.0 of 5 2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
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The Westin Hilton Head Island Resort & Spa
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606 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milton, Georgia
Top Contributor
108 reviews 108 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place didnt disappoint. We rolled in during the big auto show so it was really shocking to see it so packed in early November but it was. The service was really great, the room was big and the balcony view was really great of the beach. The resort has great bars and rolls right out to the beach, there... More

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Irmo, SC
Top Contributor
86 reviews 86 reviews
17 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have stayed here 4 times in the last year or so. The rooms are fabulous. Small reading lights directly over your head. New furniture, new patio furniture, new carpet, new bathroom floor. Updated bathroom fixtures. I will say that this room felt a little dark, but you could light it up with lamps. We were in a non-ocean front... More

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Orinda, California
Senior Contributor
37 reviews 37 reviews
35 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin is a full scale resort with restaurants, pool, spa, and beach access. Rooms have the Westin beds and very attractive bathrooms. Most appear to have balconies. This is a large property which may mean quite a bit walking. Both valet and self parking are available. The Concierge was pleasant and helpful. Be aware that ocean view rooms may... More

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Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing positive feedback on your stay at The Westin last August. Our destination is very popular with families in the summer months, and there are many rejuvenating as well as relaxing activities throughout the resort for adults and children. Delighted that you enjoyed our refreshing pools and hot tub. All of our guest rooms do have balconies... More

Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first time to Hilton Head and we clearly made the right choice. We didn't care for the island itself...but that is what makes this resort so great...you never have to leave the property. The beach was perfect! We had a premium ocean view room and it too was perfect. We would definitely stay again. If I had... More

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had a great weekend at The Westin on your first visit to Hilton Head Island. I was pleased that you enjoyed a premium ocean view guest room that was perfect and that you were impressed with our fantastic beach. We appreciate your feedback on the hot tub which has been shared with our Director of... More

Columbia, South Carolina
Top Contributor
94 reviews 94 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Much nicer since they redid the property a few years ago.Beach is nice and the cabanas that you can rent with Tvs by the pool are great as well as the outdoor bar.Rooms are ok-not the best I have stayed in for standard rooms but not bad either.Easy to get into and out of.Will go back

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you love The Westin. I was pleased that you enjoyed our recently renovated resort and the addition of View 32, our newest outdoor bar. We look forward to welcoming you back soon for another rejuvenating stay. - Tim Freisen, General Manager More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a very nice hotel that was renovated within the past year. The rooms, common areas, restaurants, and pool deck have very nice decor. It is directly on the beach. The food is good and the service is good. I wish the concierge would stay later for dinner recommendations. Enjoyed our stay.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a beautiful, beachfront resort and that you enjoyed our nice decor and updated resort features. I was glad to know you enjoyed good food and service as our staff strives to ensure all our guests are well cared for. In the event our concierge is not available, our front desk agents are... More

Pawleys Island
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was a great experience for the money and location. Very clean room, hotel and spacious envionment. I would truly recommend this hotel to anyone looking to vacation, do business or just a quick get a way in Hilton Head.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing you had an awesome stay and great experience at The Westin. We appreciate your recommendation and look forward to welcoming you back soon for another rejuvenating stay. - Tim Freisen, General Manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was perfect. They made my birthday weekend perhaps the best ever. From the concierge helping with my surprise to the bottle of wine and strawberries. The rooms were clean and super comfy beds. My housekeeper was super helpful when I locked my key in my room. The entire front desk staff is a great example of... More

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for choosing The Westin as the destination for your birthday weekend celebration. I was glad to know that our staff ensured you were well cared for and surprised you with a nice birthday amenity as well as top notch customer service. We look forward to welcoming you back soon for another memorable stay. - Tim Freisen, General Manager More

Dallas, Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attended a business convention held at this hotel. Staff could not have been nicer, and the property is beautiful. The recent renovation is obvious. Cool grey colors, rooms nicely updated, and all common areas luxuriously, but comfortably appointed. Food was great. Room service especially friendly and quick.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a very nice and beautiful. Delighted that you enjoyed our recently renovated luxurious resort and great food. We appreciate knowing that the staff was very nice and that service was quick and friendly as the staff strives to provide personal and instinctive service to each guest. We look forward to welcoming you... More

1 review
5 of 5 stars Reviewed 2 weeks ago

My Family stayed at your resort In October and never wanted to leave. The breakfast was one of the best and the view from our room was unbelievable. Front desk staff was very warm and inviting and did everything to make our stay great. Rooms were clean and beach wonderful. Looking forward to our next visit to South Carolina.

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing positive feedback about your recent stay at The Westin. Delighted that you enjoyed our beautiful resort and a fantastic beach view from a clean and renewing guest room. We appreciate your noting the front desk staff ensured you were well cared for and that you also had a wonderful breakfast in the restaurant. We look forward... More

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Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
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Also Known As:
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel Hilton Head

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