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All 26 Hilton Head hotels

The Westin Hilton Head Island Resort & Spa

4.0 of 5 Resort   |   2 Grasslawn Avenue, Hilton Head, SC 29928
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Ranked #4 of 26 hotels in Hilton Head
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
LadyFaith Brooklyn, New York
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349 people have reviewed this hotel

Traveler rating
    232
    83
    23
    6
    5
See reviews for
105
110
6
48
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
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English first
Brooklyn, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My husband, teenage daughter, and I traveled to this resort in March 2014 for our spring break. The staff at this resort made our trip fantastic! Although the resort was finishing up their preparations for their busy season, the front desk agent was upfront about the outdoor restaurants as well as one of the pools being closed during this prep.... More

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Trumbull, Connecticut
Top Contributor
75 reviews 75 reviews
49 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed 4 nights with a large convention at this property. The grounds are beautiful and the hotel itself is truly fabulous. Had an ocean view room which was quite large and comfortable with a nice, clean bathroom. There are several pools on the property and the beach is just a short walk away from the end of the complex. The... More

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Wilmington, Delaware
Top Contributor
90 reviews 90 reviews
13 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one day conference at the Hotel, we needed at least three days to take advantage of what they offer. This property is another top notch Starwood facility. We flew in to Hilton Head to a conference and then departed for FL the late the next day. After seeing the pool facilities, and the other facilities offered by... More

Was this review helpful? Yes 1
Sanford, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My fiance and I drove up from Orlando to get away for our anniversary and we chose the Westin in Hilton Head based on the reviews since we'd never been to HHI before. We had an amazing time. We hung out at the pool, grabbed a few drinks, and experienced everything the island had to offer. We had an oceanfront... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is an amazing resort. We are delighted that you enjoyed our pool environment, oceanfront guest room, and signature Heavenly Bed. We hope you will return in the future for another renewing and relaxing stay. - Jeff Waddell, Director of Operations More

South Burlington, Vermont
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a fabulous stay at the Westin Hilton Head. Every staff member we came in contact with was extremely friendly and helpful. Our room was beautiful. The entire facility was very clean. The outdoor pools were wonderful (we swam in the heated pool even though the February temperatures were quite chilly!) We enjoyed spa treatments and golf. Beach access... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My son and I came to this hotel with two other families for Labor day weekend and I must say that this place is beautiful. There is many places around the property to relax and take in the ocean air. The hotel is located Ocean Front and the view is great. The staff is friendly and helpful and the rooms... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that your family had a wonderful stay visiting The Westin with friends and that everyone enjoyed our oceanfront location. We especially appreciate knowing that our staff was friendly and helpful as they always strive to provide personal and instinctive service. Thanks for also noting that the breakfast buffet was wonderful. We look forward to welcoming your... More

Orlando, Florida
Top Contributor
85 reviews 85 reviews
45 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel has a very nice beach and numerous pools. Room was nice and would return to this location. The cons are as follows though: Paying a $20 resort fee and then having to pay for beach chairs, seems a little much. The bar inside the hotel would be better located in another area than it is now. Otherwise the people... More

Was this review helpful? Yes 3
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin. We were delighted that you enjoyed your guest room, beach, and our pool environment. Our resort fee includes shuttle service to resort golf, tennis, and local shopping mall; local and 800 toll free phone calls; access to the resort fitness center; resort self parking; as well as... More

Stokesdale, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

During a family trip to Florida we decided to stay at the Westin overnight during our travels. Our son-in-law has some relatives in Hilton Head and we thought it would be a nice stop over to break up the trip. Upon arriving to the location we were greeted and made feel welcome. The front desk staff was very friendly, courteous... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you had an enjoyable visit last Christmas at The Westin. We appreciate your noting that the staff was friendly, courteous, and accommodating as they always strive to provide personal and instinctive service to each guest. We were delighted to know that you really liked our signature Heavenly Beds which are extremely comfortable and renewing. We... More

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

We just spent 5 days in Hilton Head at the newly remodeled Westin and sure wish we had stayed someplace else. The valet when we arrived was excellent but the red haired check-in person was way overly sugary as she advised us our room was not ready at 4 when check-in is at 3. Her 1 hour wait turned out... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your perspective on your stay at The Westin. It was nice to know that your guest room was great and that you enjoyed the view. I was disappointed that your stay was did not meet your expectations. Our usual check-in time is 4:00 p.m., although sometimes delays can occur depending on room type availability, and we... More

Macon, Georgia
Top Contributor
50 reviews 50 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at the Westin since their $30 million renovation so we were interested to see what had been done and to compare it with that of the other beachfront resorts (Omni and Sonesta). Frankly we were not terribly impressed with the look of the lobby and preferred the old style but one thing they did acheive... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your feedback on your stay at The Westin. We appreciate your perspective on our recently renovated resort which is being described as "coastal chic" with very favorable reviews. Thank you for sharing that Adrian and John were able to provide you with personal and instinctive service and that our staff was courteous, efficient, and helpful. We... More

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Additional Information about The Westin Hilton Head Island Resort & Spa

Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel
Westin Hilton Head
Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Official Description (provided by the hotel):
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
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