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The Westin Hilton Head Island Resort & Spa

4.0 of 5 2 Grasslawn Avenue, Hilton Head, SC 29928
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The Westin Hilton Head Island Resort & Spa
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The Westin Hilton Head Island Resort & Spa
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577 reviews from our community

Traveler rating
    372
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    44
    11
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I were very pleased with our stay, from the comfort of the beds to the beautiful view. We felt there was not a care in the world, the staff was awesome as well. It was my wife's birthday weekend and she is still talking about the wonderful time she had, and how she enjoyed the room.

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Becker, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First off, let me say that the hotel is impressive- the pools, palm trees and ocean definitely make you feel like you're in a tropical resort. And the beds in the hotel are to DIE for! Most comfortable bed I've slept in. The beach is also wonderful especially for those who like to take long walks- flat beach and hard... More

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your stay at The Westin. I was glad to know you thought the hotel and resort atmosphere were impressive and that you enjoyed our comfortable, signature Heavenly Beds. I was also delighted that you had a positive impression of our fantastic beach. Please accept our sincere apology that a member of our concierge team... More

Larbert
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Sadly we were only able to stay one night here on our tour of the Carolinas and Georgia. Our room was well appointed and the pool/ocean view aspect from our balcony was lovely. It was also the ideal location to sit and watch the spectacular thunder and lightning storm. We were also pleased to be served at the bar by... More

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing positive feedback on your stay at The Westin. We appreciate your noting you enjoyed the guest room and beautiful view as well as dining in the Carolina Cafe. I was delighted that Kirsty ensured you received personal and instinctive service. We hope that your travels will bring you back to Hilton Head Island in the future... More

Greenville, South Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just got back from a 2 night stay. Very clean, very professional. We had a 2 queen room that faced the pool. It wasn't too loud and we could still see the ocean. I liked how many pool options they had, super easy access to the beach. We had food at Oceans and although it wasn't the best, the... More

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing complimentary feedback on your recent stay at The Westin. I was glad to know you enjoyed an ocean and pool view guest room as well as our swimming pool options and easy access to our fantastic beach. I was also delighted that your dining experiences were great. We look forward to welcoming you back soon for... More

Charleston, South Carolina
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

What a relaxing and beautiful property ~ we enjoyed the pool area and the kids enjoyed the smores and movie night ~ Great staff ~ Breakfast buffet is really good and the pool area and beach is very clean ~ enjoyed the live music ~

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Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

It was nice to know you chose The Westin as the destination to celebrate your birthday weekend. I was glad to know that you enoyed our beautiful and relaxing property and our beautiful pools and fantastic beach. Delighted to know our staff was great as they always strive to provide personal and instinctive service to each guest. We look forward... More

Pittsburgh, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and i check into the hotel for one night and extended our stay an additional night because hotel staff and the facilities were first class. The beach is the best on hilton Head even at high tide. There were three pools with very comfortable lounge chairs and a great pool bar.

Was this review helpful? Yes 1
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you enjoyed your stay at The Westin so much that you extended an additional night. I was glad to know that you enjoyed our fantastic beach and beautiful swimming pool environment. Your comments on our staff and facilities being first class are most appreciated. We look forward to welcoming you back soon for another renewing... More

Roanoke, Virginia
Top Contributor
90 reviews 90 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

My family and I visited the Westin for a conference this summer. The hotel has been nicely updated in recent years and gives a sense of cleanliness and calm. The rooms are nice and well appointed – including a small/narrow fridge, which is helpful when traveling with a baby. (Note: They do not have microwaves due to fire hazards, which... More

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Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your summer visit to The Westin to attend a conference. We are glad to know you enjoyed your recently renovated resort. We do have the latest version of the signature Heavenly Bed with luxury linens, and mosts guests respond very positively that the beds are comfortable and renewing. I am sorry that you did... More

Atlanta, Georgia
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

While this only a 2 night work trip for me, I found the Westin Hilton Head Island Resort & Spa to be exceptionally beautiful and well-appointed. The staff was very warm and inviting at check-in and very efficient and pleasant at check-out. The room was very comfortable and clean and actually very quiet for the duration. I utilized the fitness... More

Was this review helpful? Yes
Hotel M, General Manager at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing complimentary feedback on your stay at The Westin for business. I was glad to know you enjoyed our exceptionally beautiful and well appointed resort including the Westin Workout and swimming pools. Delighted that our staff ensured you were well cared for with personal and instinctive service. I hope you will return in the near future for... More

United, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this Westin from 10/3 to 10/6 and it was the best experience ever. I give this place a perfect 10 score or more if I could. The staff was very helpful. Sally from the desk went way and beyond to ensure I was well taken care off after I had a long drive from NY. She ensured... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is the best resort. We appreciate your comment that you rate your wonderful experience a perfect 10, and that you felt like you were on a romantic honeymoon trip. Delighted to know that our staff ensured you were well cared for as they always strive to provide personal and instinctive service to each... More

Cranston, Rhode Island
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel which was recently renovated. .Pool is nice with nice bar and food service. Beach is great and clean. Beach view roomis a must.Breakfast great. Clean rooms with friendly and helpful staff,

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a very nice, recently-renovated resort. I was glad to know you enjoyed our fantastic pool and beach areas as well as great dining and bar experiences. We appreciate your comment that the staff was friendly and helpful as they always strive to ensure our guests are well cared for. We look forward... More

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Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Number of rooms: 416
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Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa

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