We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 26 Hilton Head hotels

The Westin Hilton Head Island Resort & Spa

4.0 of 5 Resort   |   2 Grasslawn Avenue, Hilton Head, SC 29928
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Save Saved
You added The Westin Hilton Head Island Resort & Spa to your Saves list
The Westin Hilton Head Island Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
89%
Ranked #5 of 26 hotels in Hilton Head
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
Jordan S
  • Overview
  • Reviews (486)
  • Photos (388)
  • Amenities
  • Q&A (1)
  • Room tips (181)
  • Location
  • More
Write a Review

486 people have reviewed this hotel

Traveler rating
    315
    119
    36
    8
    8
See reviews for
161
142
7
63
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

This is a wonderful place to stay for any occasion! Beautiful beach access and dining areas! Very family friendly. The rooms are very nice, especially the showers! This is my second stay at this wonderful resort. I will be back to Hilton Head and will choose The Westin!

Was this review helpful? Yes
Birmingham, Alabama
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Westin Hilton Head Our room wasn't ready at the stated 4:00 check in time. We drove around for 30 minutes looking for a parking place. The bellman didn't bring a cart out to the car to load our luggage, he just tried to grab it all in his arms. I thought that was kind of crazy when we had 2... More

Was this review helpful? Yes 1
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Recently stayed at this beautiful hotel for our first family vacation in HH. Staff was friendly, and courteous. Hotel was very clean, room was nice. While we were there we ate at 4 out of 5 options. The restaurant at the beach was actually our favorite. Mackenzie our waitress was excellent especially with our nine month and three year old.... More

Was this review helpful? Yes
Tuscaloosa, Alabama
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Rooms were nice and roomy, very comfortable. Service was good, huge pool area and spa with 3 golf courses with shuttle service. Would definately recommend for family vacation or romantic getaway. First trip here to Hilton Head and had a wonderful time.

Was this review helpful? Yes
Atlanta
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent several nights here in July. It's a lovely resort, nice rooms, great pools & a huge stretch of uncrowded beach. We had a 3rd floor room with an ocean view - there was a tiny triangle of ocean we could see. If you really want to see the ocean from your room ask for a higher floor or... More

Was this review helpful? Yes 1
Atlanta, GA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've been going to Hilton Head for the past 5 years and have been staying at the Westin Hilton Head for those years. We like Hilton Head for its proximity to Atlanta so not too bad of a drive. It's a nice resort. Big spacious beach. Pool area is great. They have 3 pools ( a big pool, a kiddie... More

Was this review helpful? Yes
Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Pros: 1. It is a beautiful resort in a great location. 2. The pool area is very nice and there are plenty of comfortable chairs. There are also a few showers to wash your feet from the sand as you enter the pool area. 3. The rooms are updated and spacious. I had no complaints at all with the room,... More

Was this review helpful? Yes 1
Gainesville, Virginia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This property is located in a beautiful setting plus is beach front! Plenty of children activities, 3 outdoor pools to choose from and a spa. The pools do not have life guards. The beach is steps away with beach patrols. There are outdoor showers to clean the sand off of your feet. There are plenty of chairs around the pools... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing The Westin is in a beautiful beachfront setting that is almost paradise. We are glad to know you enjoyed the numerous amenities as well as the great food options. Delighted that you also enjoyed one of our spacious suites. We appreciate your noting that the staff is very friendly and housekeeping services were wonderful as our... More

Imperial, MO
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We just spent a week at the Westin. It is definitely a beautiful property and the cleaning staff kept it extremely clean. After reading all of the reviews and the upgrades granted for SPG Members, which I am; we decided to stay here. I emailed the property three times to request an upgrade to our room for being a Starwood... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a nice resort where you chose to celebrate your 25th wedding anniversary. Congratulations on this special milestone. In the month of July, we have had many SPG Platinum, Gold, and Preferred guests, as well as Ambassador guests visiting, and due to many high occupancy days, we do not always had the opportunity... More

Elmhurst, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Not enough space to comment on all the things that went wrong. Original reservation was not fulfilled as room was inexplicably not available upon check-in. Then offered a different room size not to reservation request. Finally, received an ocean/poll view room with an excellent view of the ocean's restaurant exhaust vent with fumes wafting into the room. After the fourth... More

Was this review helpful? Yes 3
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing feedback on your stay at The Westin. It is always our intent to provide guests with a renewing and rejuvenating experience, and I was disappointed we did not meet all your expectations. We always try to ensure we fully honor all reserved room and view types. There are, however, times related to occupancy or unforeseen circumstances... More

Owners: What's your side of the story?
If you own or manage The Westin Hilton Head Island Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Westin Hilton Head Island Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Hilton Head Island Resort & Spa

Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Starwood, Booking.com, Expedia, Tingo, Travelocity, HotelsClick, Priceline, getaroom.com, Hotels.com, BookingOdigeoWL and Agoda so you can book your The Westin Hilton Head Island Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa

388 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
View from room (8)
Viewed
Room/suite (14)
Viewed
Pool/beach area (28)
Viewed
Dining (6)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (1)
Viewed
Other (31)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (264)
Viewed
Amenities (18)
Viewed
Beach (7)
Viewed
Double Queen Room with Ocean View (35)
Viewed
King Room (40)
Viewed
King Room with Ocean View (49)
Viewed
Pool (13)
Viewed
Restaurants and Bars (38)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (14)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Hilton Head #2 Spa Hotel in Hilton Head #3 Luxury Hotel in Hilton Head #4 On the Beach Hotel in Hilton Head #4 Top resorts Hotel in Hilton Head
Hotel Class
Official Description (provided by the hotel)
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
Number of rooms
416

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Westin Hilton Head Island Resort & Spa and other travelers.
1 question
6 days ago

See all questions (1)

See which rooms travelers prefer