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All 26 Hilton Head hotels

The Westin Hilton Head Island Resort & Spa

4.0 of 5 Resort   |   2 Grasslawn Avenue, Hilton Head, SC 29928
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Ranked #4 of 26 hotels in Hilton Head
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A recent review
5 of 5 stars reviewed yesterday
dnp Rock Hill, South Carolina
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358 people have reviewed this hotel

Traveler rating
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    6
    5
See reviews for
109
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

nancy the reservation supervisor was awesome. I called explained my issue i was having before arriving to the hotel. Not only did she help me solve my problem, she made the extra effort to make sure i would have a enjoyable stay. The hotel was awesome, staff very nice, loved the heated pool

Was this review helpful? Yes
North bethesda
1 review
5 of 5 stars Reviewed 2 days ago NEW

The resort is located right on the beach. The pool is awesome. There is a spa inside that I took advantage of with a massage, haircut and mani/pedi. Dee dee and Melissa, who worked at Heavenly Spa, were personable, professional and great. I'd return again and again!

Was this review helpful? Yes
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

From the moment of arrival, the staff that met me and my family was absolutely caring. The dining room staff Gavin, Roxy, Leroy, Noel, James, Laurice and the lady who made breakfast Delores everyone was so caring and attentive to our needs that i would not be hesitant to return there. My wife and i are planning to go back... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin. We were delighted to know that so many of our staff members ensured you were well cared for as they always strive to provide personal and instinctive service to each guest. We will look forward to welcoming you back and the opportunity to provide another memorable and... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great rooms overall - except PLEASE pay a few bucks and get HDTV signals for your big HDTV sets, as well as at least the standard cable/satellite channels. The selection is horrible. Really??? Our biggest complaint would be the layout of the hotel and the loooooooonnnnnnggggg hallways. At least a couple more elevators in strategic locations would be more than... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin. I was glad to know that you did have a great time and that enjoyed you enjoyed great guest rooms. Our resort layout is configured with an inside courtyard and guest rooms with the best views further away from our lobby area towards the beachfront. We currently... More

Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My son was married here last week so we had many family and friends who stayed at the resort. Most were coming from the cold still snowing Midwest. The resort is on a beautiful piece of property. The onsite beach is one of the prettiest in the Carolinas. The rooms were nice but you could hear conversations...and .....activity in the... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is in a fabulous location, and that our resort and beach are beautiful. Delighted to know our team did an amazing job with the rehearsal dinner and your son's wedding. We are sorry that housekeeping did not replace all the amenities when servicing the guest room which is not up to our usual... More

Leesburg, Virginia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great hotel. Very friendly staff, great pools for the kids. Very helpful they were heated since the weather was very chilly. Felt safe letting our kids run around the pool area. Will come back. Just a few suggestions. Need more restaurants (oceans closed for an entire season). Had to go out every night since the one restaurant they did have... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing your feedback that The Westin is a beautiful hotel with a very friendly staff. Delighted that your children were able to enjoy our spectacular pool area. All of our resort restaurants are now open for our busy spring/summer season, and Ingredients has extended hours as well. Our restaurant/bar pricing is very competitive with other Hilton Head... More

Rockville, Maryland
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We enjoyed a 5 night stay over spring break! We had an ocean view room with a king bed and pull out sofa. Our bed was incredibly comfortable and my sons said the sofa bed was surprisingly comfortable, however they probably could have used an extra blanket. The staff at the outdoor bar was great! We were a little disappointed... More

Was this review helpful? Yes 1
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you enjoyed your spring break stay at The Westin. Delighted to know that you really liked our comfortable signature Heavenly Bed, swimming pools, and our spectacular beach. We appreciate your comments that the staff at View 32 were great, and we will share them with Alex K, Shawn, Justin, Sara, and Cara. We do have... More

Cassatt, SC
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here last weekend and it was an awesome weekend trip. The resort was beautiful, staff helpful and courteous. We did not even have to leave the resort to have a good time. We also ate at the Carolina Cafe that was on resort and the food was great. Will definitely stay here again. Westin is known for comfortable beds... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you had an awesome weekend trip to The Westin. We appreciate your comments that the resort was beautiful, that you enjoyed our signature Heavenly Beds, and that the food was great. Delighted to know that our staff was helpful and courteous as they always strive to provide personal and instinctive service. We look forward to... More

Nashville, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a company function , the hotel is beautiful.. A little hard to find as it sits way back off the street. Easy location to shopping and restaurants.. rooms are beautiful, and the heated pool was great..

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that The Westin is a beautiful hotel with a convenient location. Delighted that you enjoyed the beautiful guest rooms and heated pool. We hope you will return in the near future for another renewing stay. - Jeff Waddell, Director of Operations More

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband, teenage daughter, and I traveled to this resort in March 2014 for our spring break. The staff at this resort made our trip fantastic! Although the resort was finishing up their preparations for their busy season, the front desk agent was upfront about the outdoor restaurants as well as one of the pools being closed during this prep.... More

Was this review helpful? Yes 2
Jeffery W, Director of Operations at The Westin Hilton Head Island Resort & Spa, responded to this review

Thank you for sharing that you had an excellent stay at The Westin recently with your family for a spring break getaway. We appreciate your comments that our staff ensured you had a fantastic trip as they always strive to provide personal and instinctive service, and we will commend those staff members you specifically mention for ensuring you were well... More

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Additional Information about The Westin Hilton Head Island Resort & Spa

Also Known As:
The Westin Hilton Head Island Hotel Hilton Head
The Westin Hilton Head Island Resort And Spa
The Westin Hilton Head Island Hotel
Westin Hilton Head
Address: 2 Grasslawn Avenue, Hilton Head, SC 29928
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Hilton Head
#3 Top resorts Hotel in Hilton Head
#3 On the Beach Hotel in Hilton Head
#3 Luxury Hotel in Hilton Head
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Hilton Head Island Resort & Spa 4*
Official Description (provided by the hotel):
Welcome to our delightfuly renewed 416 room oceanfront resort revitalized in a "coastal chic" style. Guests can relax on our sandy white beaches, unwind in the Heavenly Spa, and enjoy our championship golf and tennis. Seven dining venues offer creative cuisine inspired by our local seafood and sustainable ingredients. Every inch of our beach resort has been refreshed. Our newly designed resort lobby welcomes our guests with a botanical conservatory and our two-story "living wall" vertical garden. Our guest rooms offer the latest Westin comfort elements including the Heavenly Bed in soothing coastal palettes. Our baths feature the new Heavenly Shower with dual vanities and backlit mirror. All new outdoor plush furniture and firepits have been placed throughout the nooks nd crannies of our expanded beachfront and poolside decking. We offer incomparable ways for our guests to retreat, connect, or entertain amidst naturally beautiful surroundings. The natural beauty of the South Carolina Coast, the myriad of land and sea activities available, and the sheer variety of golf and recreation options on our island, allows us to offer truly memorable experiences to our guests - now at an all new luxury resort property. ... more   less 
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