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Waterside by Spinnaker Resorts

45 Waterside Dr., Hilton Head, SC 29928
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Waterside by Spinnaker Resorts
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191 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    9
    8
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97
48
4
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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  • All months
    (191)
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    (44)
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    (31)
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Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Staff was friendly and helpful, They jump started our car after our grandson turned on the light and ran down the battery down. I requested a cookie sheet and received in a short time. we had two large chairs in the living room, could have used a footstool. on the down side the pool furniture is getting close to being... More 

Was this review helpful? Yes
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review

Thank you for the wonderful comments you have posted about Waterside and thank you for staying with Spinnaker Resorts. Please contact the rental department at 800-504-8823 so we may personally assist in reserving your future vacation getaways. More 

Germantown
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Short and sweet; don't do it! The property is old and outdated. The board does not seen to care. The bedrooms had old Panasonic box televisions. When I complained the replaced the televisions with Samsung flat screen televisions. I was told that they only replace the box television when they are broken. The reception was poor and the picture was... More 

Was this review helpful? Yes
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review

Thank you for your comments. We apologize that your stay at Waterside did not meet your expectations. We strive to make everyone's vacation memorable and exceed your expectations. Please feel free to contact our facilities department at 843-341-4259 so that we can better understand what went wrong. We look forward to your return so you can see the improvements your... More 

southeastern US
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We inherited a timeshare at Egret Point but mostly stay at Waterside because of the elevators. Check in on Saturday and then schedule the sale pitch first thing Sunday AM. Walk out with a check in our pocket an hour later and go on with our vacation. Waterside has 2 pools plus 2 kid pools. The back pool is drenched... More 

Was this review helpful? Yes 2
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review

Thank you for your comments. We apologize that your stay at Waterside did not meet your expectations. We strive to help make vacations memorable and to exceed your expectations. We take your feedback very seriously and would look forward to your return in the future - so that we may provide you with an exceptional vacation experience. Please contact Megan... More 

Hilton Head, South Carolina
1 review
3 of 5 stars Reviewed 2 weeks ago

This was a very nice place when we visited in 2006. Visited again in 2010 and it was in need some TLC (nothing major). We just returned (hoping it got TLC) and were very disappointed to see how they have let let the place run down. Units and furnishings are VERY dated, worn & torn and felt dirty. Globs and... More 

Was this review helpful? Yes
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review

Thank you for your comments. We apologize that your stay at Waterside did not meet your expectations. We strive to make everyone's vacation memorable and exceed your expectations. Please feel free to contact our facilities department at 843-341-4259 so that we can better understand what went wrong. We look forward to your return so you can see the improvements your... More 

Apex, North Carolina
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I went for Hilton Head for a timeshare presentation by Spinnaker Resorts. I was told I was to be booked at Waterside and instead was booked at Player's Club. The resort was the WORST I have stayed in! Dirty filthy carpet, no internet, phone didn't work, palmetto bugs in the bathroom, booked for a King room and stayed in a... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

Having a great time this week with family at Waterside. The beach day today with Kate & Donna was so fun! Very educational and so hands on. Highly recommend it! So glad we were introduced to Burkes Beach. The kids and adults all had a great time!

Was this review helpful? Yes
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review

Thank you for the wonderful comments you have posted about Waterside and thank you for staying with Spinnaker Resorts. We are happy that you enjoyed the beach and can't wait for your return! Please contact the rental department at 800-504-8823 so we may personally assist in reserving your future vacation getaways. More 

Myrtle Beach, South Carolina
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another Wonderful RCI Experience! Stayed in Building 5600 (specifically 5622) Two Bedroom unit and it was in excellent condition, fully stocked with all needed necessities in the kitchen. Appeared to be freshly painted. Wi-Fi is available in each unit and had a quick check-in. Wonderful stay once again! Stayed there the last 4 years!

Was this review helpful? Yes
spinnakermanager, Manager at Waterside by Spinnaker Resorts, responded to this review

Thank you for the wonderful comments you have posted about Waterside and thank you for staying with Spinnaker Resorts. We look forward to having you stay with us again in the future. More 

Savannah, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

A great place for a family or a girl or guy trip. My golf group stayed on the top floor of one of the high rises in an end apartment. The beds and furniture were comfortable (although the living room and dining furniture is somewhat outdated). The location is great....you don't have to drive when you stay here. The beach... More 

Was this review helpful? Yes 1
Florida City, Florida
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed June 19, 2015

We stayed in the townhouses section of Waterside (in the 5100 building). Overall, our experience was great. Our condo was spacious, with two floors and three bedrooms and three bathrooms, kitchen, living room, laundry room, and balcony. Everything was very clean. While not brand new, it did not feel overly dated either. The location is wonderful--a very short walk to... More 

Was this review helpful? Yes 1
Knightdale, North Carolina
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2015

We had a wonderful time with the exception of a wasted half day (more below). The only negative we would give to our time share rental is that the decor is dated and the toilet is so low to the floor you break your neck to get down to it. Also five tiles in bathroom where cracked and the jet... More 

Was this review helpful? Yes 4
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