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Quality Inn

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903 South Fifth Street, Hartsville, SC 29550
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35 Reviews from our TripAdvisor Community

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Traveler rating
    17
    10
    5
    1
    2
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8
4
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
  • All months
    (35)
  • Mar-May only
    (7)
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    (15)
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    (9)
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Scottdale PA
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was OK, & the staff at check-in was personable & friendly. However, the room was dark & need more light, but spacious. We booked this because we needed a room for one night. This is all the time I would want to stay here. It was clean, & the beds were fine, except for the VERY small pillows.... More 

Was this review helpful? Yes
Mr P, Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel. The lighting and the pillows are all standardized and mandated by our brand company, Choice Hotels. We are only allowed to provide the items they decide for us so the wattage for the lighting in the room and the pillows are all specified down to which brand and which type.... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 2, 2014

It was ok. Nothing spectacular about this place. I will say it was clean and quiet but nothing to write home about. The front desk staff was very polite and the free breakfast was ok. Again it's just a room in a hole in the wall town.

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Mr P, Manager at Quality Inn, responded to this review

Thank you for taking the time to review our hotel as this really lets us know how we are doing. I'll be sure to share your positive comments with my staff. More 

North Myrtle Beach, South Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

Everything was wonderful..... Nice clean room, comfy beds,hot water,and coffee an tea in room...Loved it.. Staff was very helpful an nice... We were very happy with our room and the hotel.. Thank you...

Was this review helpful? Yes
Mr P, Manager at Quality Inn, responded to this review

Thank you for your positive feedback. We strive to provide our guests with the best experience overall! We are happy to have met your expectations. Please visit us again soon! Safe travels til then! More 

Greenville, South Carolina
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed October 2, 2014

Super comfortable bed, nice breakfast. The staff if great. What a nice surprise I would give this place an 8 out of 10. The room was clean quiet, and very comfortable. Holly at the front desk was great.

Was this review helpful? Yes 1
Mr P, Manager at Quality Inn, responded to this review

Thank you for your positive feedback! We take great pride in providing a clean, comfortable and affordable room for our guests and we are so happy to hear of your recent stay. I'll be sure to share your feedback with Holly as she will really appreciate it. We hope to see you again very soon! More 

USA
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed September 22, 2014

After a long day on the road I stopped at a hotel which looked nice from the outside BUT the room was terrible. It was a room with two double beds and one of the bedspreads was dirty. It smelled in the room as if there was a dead animal in the room. I asked for a new room but... More 

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Mr P, Manager at Quality Inn, responded to this review

We are sorry to hear we fell below your expectations. Sometimes rooms are not available to move a guest and we apologize for that. We have taken your feedback seriously and are implementing ways for this to be avoided in the future. We hope you accept our sincerest apologies and thank you for taking the time to review our hotel. More 

South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 20, 2014

Apprently some folks in Harstville aren't keen about this hotel. Of course, they have homes and don't stay there. During our drive to Hartsville I was talking to a 'local' and told him where we were staying for the night. He was surprised. I told him later that we enjoyed our stay. The room was nicely docrated and well-maintained. It... More 

Was this review helpful? Yes 1
Mr P, Manager at Quality Inn, responded to this review

We are happy to hear you enjoyed your stay with us! We are not sure why some folks are not recommending the place but we do strive to provide the best accommodations at a fair price. We look forward to serving you again in the future. Til then, safe travels! More 

Weston, Florida
Level Contributor
53 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed August 29, 2014

I wasn't expecting much, but I was very pleasantly surprised. Check-in receptionist Wanda was simply great, very friendly and helpful; she pulled up my Choice Rewards number so I'd get credit for my stay. My room was totally renovated with attractive contemporary furninshing (including a large work desk) and freshly painted. The bed and linens were very comfortable, bath supples... More 

Was this review helpful? Yes 1
Mr P, Manager at Quality Inn, responded to this review

We sincerely appreciate you taking the time to submit a review of your recent stay with us. Our team takes great pride in the customer service we provide to every guest, and we were thrilled to hear that you enjoyed your stay with us. We strive to provide exceptional customer service with a clean, comfortable and affordable room for every... More 

Northern Virginia
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed June 24, 2014

Overview: "standard" outside-entrance two-story motel. Pros: Very solid, concrete floors for upper story so don't worry about overhead noise if you are on the ground floor. Recently renovated. AC works well and is a bit quitter than most. Plentiful hot water. Good continental+ breakfast. Nice pool. Quiet location even though near center of town. Friendly staff but not very knowledgeable... More 

Was this review helpful? Yes
Mr P, Manager at Quality Inn, responded to this review

Thank you for taking the time to write us a review regarding your recent stay. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service and facilities on offer. Please accept my sincerest apologies for any shortcomings you experienced during your stay.... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 14, 2014

This hotel is rather pricey for what you get. I was given a different room than what i reserved but i arrived around 1AM so i didnt care enough to complain. The beds are uncomfortable and the pillows are even worse, they were as hard as couch cushions. If you want the same level hotel with more comfortable beds stay... More 

Was this review helpful? Yes
Mr P, Manager at Quality Inn, responded to this review

I want first to thank you for taking the time to let us know about your experience at our hotel. That being said I am so sorry your stay wasn't an enjoyable one. We take great pride in our hotel and I am saddened at the problems you encountered here. Please know that we have taken the proper steps in... More 

Hoover, Alabama
Level Contributor
129 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 9, 2014

The staff from the maids to the desk staff were exceptional. Friendly, informative and honest (never had to worry about them going through my luggage as is the case in some other QI's). My room was very clean with one exception, the carpet was filthy and in need of a deep steam cleaning. Breakfast was average. Parking was secure. WIFI... More 

Was this review helpful? Yes
Mr P, Manager at Quality Inn, responded to this review

We are so happy to hear you enjoyed your stay with us. We try very hard to give our guest the best hospitality experience we can. I'll be sure to share your comments with our staff as they will appreciate the positive feedback. We look forward to seeing you next time! More 

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