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Holiday Inn Express Greenwood

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110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649
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1 room 1 guest
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Holiday Inn Express Greenwood
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85 Reviews from our TripAdvisor Community

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Traveler rating
    43
    19
    10
    9
    4
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26
14
5
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
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English first
  • All months
    (85)
  • Mar-May only
    (26)
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    (30)
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    (17)
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    (12)
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North Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 13, 2015

Room was nice but furniture had knobs missing and falling off. My wife though the bathroom had an odd odor but I didn't. Requested bath floor cleaning. Cleaners said it was the floor cleaner that is used. Good location. Near food and shopping establishments. Staff friendly. Breakfast (included) was fine except the gravy was very watered down.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We were happy to have you stay with us. We will make sure to check for any missing knobs that are missing or loose in your room as well as other rooms. We replace these from time to time when need be. We were in the process of stripping the floors in the bathrooms. I do apologize if it there... More 

Ninety Six, South Carolina
1 review
5 of 5 stars Reviewed July 7, 2015

I found that the rooms were excellent! Staff were very friendly and helpful! breakfast was great! The pool was very nice & clean! Manager was very friendly made you feel welcomed and at home. Will be staying again in the future.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We are so happy to hear that you enjoyed your stay with us. It means alot to us to hear that you were happy with your stay. We hope to see you again if your in our area. More 

Greenwood, South Carolina
1 review
5 of 5 stars Reviewed June 17, 2015

The manager Gale and the front desk manager Ashley are great! They both have been extremely helpful in scheduling our Corporate clients that needed an emergency stay in Greenwood. Due to their willingness to take the time an help our company, this will be our "Go To Hotel" for all of our needs. We are so grateful that their are... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

It was a pleasure to work with you Mr. Doug. We always work hard for our guests. Special requests and or last minute changes can be a challenge sometimes but you saw first hand what we can do. Anytime you need anything, please let us know. Thank you for the time you took out of your busy day to let... More 

Sunset Beach, North Carolina
1 review
4 of 5 stars Reviewed June 15, 2015

Staff was extremely friendly and anxious to please Special recognition to Renee who was so personable and willing to accommodate our requests. She made our stay so pleasant. Hotel located nicely to all areas of Greenwood and surrounding venues. Felt very comfortable here.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you and we are happy to hear that you enjoyed your stay with us. I'm also glad to hear Renee was able to help you with special requests. hurry back to see us! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 14, 2015

Outward appearance it looks really nice. Carpets need cleaning in room 236. Needs a thorough dusting. Thick dust on clock..lamp and phone. Bathrooms were great...beds were comfortable. I would have given it a higher score but the breakfast was horrid. No bacon and eggs and pop tart style waffles yuuk...the carpet next to the bed smelled like urine. The 2nd... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for this feedback. We will do an audit for this room to check on the carpet, dust etc in this room. Anytime you are a guest of ours, if you let us know that you were not satisfied with your room for whatever reason, we would be happy to move you to another more more accommodating room. As... More 

carroll maryland
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 4, 2015

Stayed at the Hotel for one night for a business trip. The staff were very helpful and courteous from check in to checkout. The Room was very clean, comfortable, and spacious. Bathroom was clean with nice amenities plenty of towels, mini coffee pot, shampoo, conditioner, lotion, etc. The room also had a small desk to work and free Wi-Fi. The... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We want to thank you for your review! We appreciate the feedback and it lets us know if you were happy with your stay while with us. I'm happy to hear you enjoyed yourself while on your business trip. Our hot breakfast is a great way to start out that work day at your best! Hurry back and see us! More 

Lexington
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 22, 2015

WE WERE THERE FOR MY GRANDDAUGHTER GRADUATION THE Inn was very clean the staff were great THE room was very clean comfortable The breakfast was very enjoyable there was no noise THE rate was great for military.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Congratulations on your granddaughter graduating! We really appreciate you letting us know how much you enjoyed your stay here with us and that we are doing a great job. We hope you have plans on returning and dont forget to give us a call and get your reservation. We will save a room just for you! More 

N/A
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2015

I was excited when I walked in because it looks very nice and the front desk ladies were so sweet and friendly. However, all the non-smoking rooms were occupied and they had to put us in a smoking room, which needless to say was completely disgusting. In the morning, the milk for breakfast was chunky, and when I took a... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

I was so sorry to hear you were not happy with your stay. The few smoking rooms we have are smoked in. They are mostly occupied by smokers. I'm sorry that was the only room we had left when you made your reservation. We do have DND signs and flip locks for all rooms so that no one will enter... More 

Rock Hill, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

My daughter and I stayed here for one nite because we needed to be in Clinton early the next morning. We checked in early and rested before we picked up food and brought it back to our room to eat. The room was very clean and the a/c worked great. The next morning we ate there and everything was yummy.... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

It was a pleasure to meet you and your daughter. I remember you two sweethearts! . Please come back when you need a getaway again. It would be our pleasure to have you here with us! More 

NC
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 3, 2015

We stopped here for the night so we could tour Ninety Six in the morning and then head on to Cowpens in the same day. The hotel was very easy to locate and clean. The staff was always at the desk and very pleasant. One complaint is they still allow smoking, which seemed common in SC hotels. We booked a... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for your opinion. It is valued greatly! As far as smoking rooms, we only have 7 rooms out of 70. We are removing 2 of those in the next few weeks. Hurry back and we hope to see you again soon! More 

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