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Holiday Inn Express Greenwood

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110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649
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Holiday Inn Express Greenwood
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83 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (26)
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Greenwood, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The manager Gale and the front desk manager Ashley are great! They both have been extremely helpful in scheduling our Corporate clients that needed an emergency stay in Greenwood. Due to their willingness to take the time an help our company, this will be our "Go To Hotel" for all of our needs. We are so grateful that their are... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

It was a pleasure to work with you Mr. Doug. We always work hard for our guests. Special requests and or last minute changes can be a challenge sometimes but you saw first hand what we can do. Anytime you need anything, please let us know. Thank you for the time you took out of your busy day to let... More 

Sunset Beach, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

Staff was extremely friendly and anxious to please Special recognition to Renee who was so personable and willing to accommodate our requests. She made our stay so pleasant. Hotel located nicely to all areas of Greenwood and surrounding venues. Felt very comfortable here.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you and we are happy to hear that you enjoyed your stay with us. I'm also glad to hear Renee was able to help you with special requests. hurry back to see us! More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Outward appearance it looks really nice. Carpets need cleaning in room 236. Needs a thorough dusting. Thick dust on clock..lamp and phone. Bathrooms were great...beds were comfortable. I would have given it a higher score but the breakfast was horrid. No bacon and eggs and pop tart style waffles yuuk...the carpet next to the bed smelled like urine. The 2nd... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for this feedback. We will do an audit for this room to check on the carpet, dust etc in this room. Anytime you are a guest of ours, if you let us know that you were not satisfied with your room for whatever reason, we would be happy to move you to another more more accommodating room. As... More 

carroll maryland
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the Hotel for one night for a business trip. The staff were very helpful and courteous from check in to checkout. The Room was very clean, comfortable, and spacious. Bathroom was clean with nice amenities plenty of towels, mini coffee pot, shampoo, conditioner, lotion, etc. The room also had a small desk to work and free Wi-Fi. The... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We want to thank you for your review! We appreciate the feedback and it lets us know if you were happy with your stay while with us. I'm happy to hear you enjoyed yourself while on your business trip. Our hot breakfast is a great way to start out that work day at your best! Hurry back and see us! More 

Lexington
Level Contributor
4 reviews
5 of 5 stars Reviewed May 22, 2015

WE WERE THERE FOR MY GRANDDAUGHTER GRADUATION THE Inn was very clean the staff were great THE room was very clean comfortable The breakfast was very enjoyable there was no noise THE rate was great for military.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Congratulations on your granddaughter graduating! We really appreciate you letting us know how much you enjoyed your stay here with us and that we are doing a great job. We hope you have plans on returning and dont forget to give us a call and get your reservation. We will save a room just for you! More 

N/A
Level Contributor
9 reviews
1 of 5 stars Reviewed May 20, 2015

I was excited when I walked in because it looks very nice and the front desk ladies were so sweet and friendly. However, all the non-smoking rooms were occupied and they had to put us in a smoking room, which needless to say was completely disgusting. In the morning, the milk for breakfast was chunky, and when I took a... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

I was so sorry to hear you were not happy with your stay. The few smoking rooms we have are smoked in. They are mostly occupied by smokers. I'm sorry that was the only room we had left when you made your reservation. We do have DND signs and flip locks for all rooms so that no one will enter... More 

Rock Hill, South Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 12, 2015

My daughter and I stayed here for one nite because we needed to be in Clinton early the next morning. We checked in early and rested before we picked up food and brought it back to our room to eat. The room was very clean and the a/c worked great. The next morning we ate there and everything was yummy.... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

It was a pleasure to meet you and your daughter. I remember you two sweethearts! . Please come back when you need a getaway again. It would be our pleasure to have you here with us! More 

NC
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 3, 2015

We stopped here for the night so we could tour Ninety Six in the morning and then head on to Cowpens in the same day. The hotel was very easy to locate and clean. The staff was always at the desk and very pleasant. One complaint is they still allow smoking, which seemed common in SC hotels. We booked a... More 

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for your opinion. It is valued greatly! As far as smoking rooms, we only have 7 rooms out of 70. We are removing 2 of those in the next few weeks. Hurry back and we hope to see you again soon! More 

1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

There's a woman with long blonde hair who works at the front desk, she is incredibly nice. I enjoyed talking to her and the other staff during the month I stayed there! I wish I could have thanked more formally!

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We thank you for your time and you compliments on our staff. We enjoy taking care of you and hoped you felt at home during your stay with us. We look forward to you returning and we thank you once again for your review. More 

georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 23, 2015

Clean, new-ish hotel, typical morning buffet offerings, linens & towels above average, amiable staff…..HOWEVER, the walls are paper thin! Heard snoring from one side all night long, TV from the other. The worst was the extremely loud ice machine on our floor (1st)….it clanged beginning at 6am, and our door was 4 down from the alcove. Why they don't place... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Greenwood, responded to this review

Dear klw55, Thank you for writing a candid review about your recent stay with us. While we are pleased to read that you found our hotel clean, the staff service and breakfast options to your liking, we are very sorry the noise disturbance prevented you from fully enjoying your visit. We will certainly work on the points that you have... More 

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