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All 9 Greenwood hotels

Holiday Inn Express Greenwood

2.5 of 5 Hotel   |   110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649
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Ranked #2 of 9 Hotels in Greenwood
A recent review
5 of 5 stars reviewed 2 weeks ago
Scott M Atlanta, Georgia
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60 reviews from our community

Traveler rating
    32
    14
    6
    6
    2
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19
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay in hotels 4 nights a week and have certain expectations for certain brands. This is one that IHG should be proud to have their portfolio. For starters, the staff is as friendly and accommodating as any I've had the pleasure of dealing with. The public areas are clean and updated with all the amenities a business traveler needs,... More

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

So happy to have ATL in our hotel! We really appreciate all the awesome comments and we really hope you will be returning soon! We are looking forward to your next stay with us! More

Penfield, New York, United States
1 review
4 of 5 stars Reviewed October 19, 2014

I could not sleep. I was in the lobby off and on until 5am. Kristina was terrific and showed concern for my dilemma. Please contact me at 585-414-2335 in order for me to express my gratitude verbally in detail.

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for the great compliment on Kristina! She is a awesome employee and we love hearing great things about our staff! We hope you hurry back and stay with us again. Thank you!! More

Charlotte
Top Contributor
55 reviews 55 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 26, 2014

The hotel is set back off of the main road on a side street, pretty quiet. Check in was quick, the staff was chatty and friendly pointing out the features of the hotel. 2 stories with elevator. King room was good sized, bathroom was clean. Nice pillows and bedding. Good nights sleep. Breakfast had a wide selection cereal, fruit, oatmeal,... More

Was this review helpful? Yes 2
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

So happy to have had you as our guest! Thank you for taking the time out of your day to let us know how we are doing. If you are in our area again, please come and be our guest again! More

west palm beach
Contributor
18 reviews 18 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 3, 2014

We stayed here in July and were quite pleased. It has everything you need, except no restaurant. But it does offer a free breakfast each morning. The staff was very helpful cheerful. A very good place to stay in Greenwood.

Was this review helpful? Yes 4
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

So glad you enjoyed yourself!! Thank you for the review!! Come and see us again!! More

1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 13, 2014 via mobile

After having problems with central reservations Rebecca at the front desk modified our reservation with great ease and was extremely friendly and eager to help. Ashlee at the front desk at check in and on night shift our second night went above and beyond to make our stay comfortable. All staff went above and beyond to assure our stay was... More

Was this review helpful? Yes 6
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

I am so happy to hear that we were able to help you out and thank you for complimenting our staff. We try to make your experience the best we possibly can! We take each guest and treat them like we would our own family here. We hope you will come and stay with us again!! It was a pleasure... More

Charleston
Top Contributor
196 reviews 196 reviews
143 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed here during the Festival of Flowers for a couple of nights & everything was excellent during our stay. When we arrived, it seems that my husband had booked next weekend accidentally & clerk at the front desk was awesome, cancelling our future reservation & booking us in for the present weekend at close to the same, reasonable rate... More

Was this review helpful? Yes 6
Gail H, Manager at Holiday Inn Express Greenwood, responded to this review

Thank you! I'm so glad we could help you out by switching your dates for you so that you could stay with us sooner!! If you are ever in our area again, please choose us again! More

Augusta, Georgia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 23, 2014

Prior positive reviews were borne out for us on this overnight visit. The room and the staff were excellent. This seems to be an older hotel that's been brought up to date. Everything very nicely done.

Was this review helpful? Yes 3
Gail H, Manager at Holiday Inn Express Greenwood, responded to this review

Thank you so much for your time posting your opinion on our hotel. We try really hard to make sure all of our guests have a great stay! Please come back and be our guest again soon!! More

2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 14, 2014

Stayed here to be close to a relative. Had a great and speedy check in and out. Very knowledgeable staff. Knew where in 'in places' to shop and eat. I slept like a baby. Awesome linens! Had a great workout in the exercise room and swam laps in the quiet pool. Would love to stay again!! And soon I hope!

Was this review helpful? Yes 7
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for the great comments! I'm very happy you enjoyed your stay with us and we hope you will return to stay with us again soon! More

Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 14, 2014

This is a Great hotel and the general manager is awesome and very nice.Staff is very friendly. Breakfast was awesome as well will be back in the future and will recommend this hotel to all my family friends and coworkers...

Was this review helpful? Yes 9
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Awesome sauce, love it lol!! Looking forward to having you as our guest again soon! And thanks for taking time out of your busy day to let us know how great your stay was with us. More

Greenwood
1 review
2 of 5 stars Reviewed May 13, 2014

It was a terrible experience. The women who checked us in were so rude and rather incompetent too. The bed was broken, There was no ventilation in the bathroom and so the door was warped. Just a bad experience from when I was trying to book a room to when we checked out.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

I'm sorry you had problems during your stay. We do value your comments and suggestions. If we had been made aware of this during your stay, this would have been taken care of. Please, next time let someone know if your are experiencing any problems and or complaints. We don't have anything logged but I assure you, we will look... More

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Additional Information about Holiday Inn Express Greenwood

Address: 110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649
Phone Number:
Location: United States > South Carolina > Greenwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Greenwood 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Greenwood Hotel Greenwood

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