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Holiday Inn Express Greenwood

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110 Birchtree Drive, Highway 25 and 178, Greenwood, SC 29649
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Holiday Inn Express Greenwood
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110 Reviews from our TripAdvisor Community

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West Chester, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very clean. The breakfast bar was good. The rooms are nice and in good condition. The bed was comfortable and everything was clean and in good condition. Everything in the bathroom worked well. I sleep much better in a cold room, so I always use the air conditioner. As with most hotels nowadays the room never gets... More 

Helpful?
Thank Lawrence S
Virginia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to take a trip at the last minute, had not made reservations, and arrived after 4:30 PM worn out after a 9 hour drive. Mike, at the front desk was handling multiple phone calls and face-to-face customers with skill and a pleasant attitude. He quickly arranged for a room and checked me in. The room was clean, neat,... More 

Helpful?
Thank BusyVirginia
Florence, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the Holiday Inn Express & Suites many times over the last two years. I usually check in late on Sunday evening and Mike is always there with a smile and kind word when I arrive. My room is always clean and well kept. Ashley and Jerry greet me each morning as I come down for my... More 

Helpful?
Thank Chris H
laconia
Level Contributor
3 reviews
5 of 5 stars Reviewed December 16, 2015

We have come to Greenwood on several occassions and this was our first, but not our last stay at the Holiday Inn Express. The Hotel was very clean and the staff was extremely friendly. The room was all one could expect in cleanliness and a very good shower in a good size bathroom. We visit with relatives every 3 to... More 

Helpful?
Thank kennethsfromnewhamps
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We love you New Hamsphire!!! We look forward to having you back!! More 

Griffin, Georgia
1 review
5 of 5 stars Reviewed December 15, 2015

The hotel staff went above and beyond any property I've stayed at in the past 10 years as a traveling service tech. I stay at hotels, mainly holiday inn express, every week. I was hospitalized during my stay and they went out of their way to ensure everything I owned was taken care of. They even helped me get an... More 

Helpful?
Thank Gary M
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

It was our pleasure to help you and your family. We thank you for sharing your experience as our guest with others. Myself, Renee and our staff look forward to you returning and you know we will take good care of you! We hope everything's going okay and you are getting plenty of rest. Hurry back and see us!! More 

High Point, North Carolina
1 review
4 of 5 stars Reviewed December 9, 2015

Recently stayed one night at this location. Although the hotel is not new, it appeared that it had been nicely renovated. Hallways and rooms were clean, and modern. The flat screen looked about a 50". Carpeting looked farily new and the lighting was good. It also didn't have any "smells" which many hotels do, or are dark, or damp, etc.... More 

Helpful?
Thank dvt7612
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you! We value your opinion! We will pass along the comment with the juice. Enjoy your day and come back to see us! More 

Liberty, South Carolina
1 review
5 of 5 stars Reviewed December 6, 2015

Everything was clean and fresh. The pillow top beds were amazing. The express breakfast was the best I've had. The staff was amazing. There was a large group of us eating early every morning. Jennifer of their staff did a great job keeping the food and coffee filled.

Helpful?
Thank CerelleT T
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We thank you for letting us know how much you enjoyed your stay with us. Also, I want to say thank you for complimenting Jennifer. She loves her guests and she does a great job! ;) It was our pleasure to have you as our guest and we hope that you will return soon! More 

1 review
4 of 5 stars Reviewed December 1, 2015

The hotel itself doesn't really standout out by looking at it's structure or amenities, typical HIE, but what makes this hotel different is the attendants at the front desk. Renee and Tony are amazing! I stay in hotels 250 nights a year and I can honestly say they go above and beyond their job description. I had 2 priority accounts,... More 

Helpful?
Thank Bronx B
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you for the compliments on Renee and Tony. They love keeping all of our guest updated on their IHG Rewards club information. I am happy to hear they were able to merge your two accounts for you. Thank you again and we hope to see you again soon! More 

Smyrna, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 29, 2015

The only issue I had with our room was the fact that there was a LOT of dust in there. I don't think it was ever dusted. Gross considering I have really bad allergies. The guys at the front desk were awesome, especially Mike. He was so very friendly. I found that refreshing actually. Not everyone does well at customer... More 

Helpful?
1 Thank Sarah R
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

We thank you for the time you took out of your busy day to let us know how your stay was. I am happy to hear how much Mike impressed you! We appreciate you letting us know what a fine job he did. However, I want to apologize for the dust in your room. I hope you will return again... More 

West Palm Beach, Florida
2 reviews
5 of 5 stars Reviewed November 26, 2015

This is the ONLY hotel you want to stay in when traveling to Greenwood, SC. The accommodations are top notch and they are centrally located to everything. If you are traveling to the nicest hotel in town then one would think that service would match....Well it does! Gail and Mike consistently go above and beyond to ensure that my requests... More 

Helpful?
Thank ShucksFamNY
Gail H, General Manager at Holiday Inn Express Greenwood, responded to this review

Mr. Gray, Awe, thank you so much! You just made my day! Myself and Mike are always here when you need us and we are so happy to have you here as our guest! I hope your Holiday has been filled full of friends and family making great memories and I'm just blessed that we could help you and your... More 

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