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Hyatt Regency Greenville

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220 North Main Street, Greenville, SC 29601
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Hyatt Regency Greenville
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261 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is very well located right in the centre of Greenville. It's a comfortable business hotel with both continental and cooked breakfast, and wifi. There is a starbucks in the foyer. The rooms are large and fairly clean. The one major downside of this hotel is that the walls are thin and therefore if you have neighbours who are... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for sharing the feedback from your recent experience at the Hyatt Regency Greenville. We are glad you liked our location which is in the heart of downtown Greenville. Our breakfast is a favorite with many of our guests, and we are happy that you enjoyed the variety in food items offered. It is great to hear that you... More 

Atlanta, GA
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Let me start with, I liked it and I would stay again. But, there is always a "but" - they definitely have a couple of issues that need to be addressed. The hallway noise and noise from the atrium is considerable. Be sure to ask for the quietest location available. They have signs in the hallways to remind people to... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your review regarding your recent visit to the Hyatt Regency Greenville. I apologize as you were inconvenienced by the hallway noise. We try our best to keep this under control, however, some guests do make it a challenge for us. We are sorry for the inconvenience due to air conditioning unit and I have shared your comments... More 

NC
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We enjoyed a 2 night stay at this hotel in Greenville SC over memorial day weekend. It is in a great location - near the Swamp Rabbit Trail and Reedy River Falls Park. When we arrived there were many cars waiting to be parked and we could not find a valet so we did self parking. Self parking is located... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

We appreciate the time you took to give us your feedback regarding your stay at the Hyatt Regency Greenville. I am glad your overall experience with us was good. Please accept my sincere apology for the disturbance in your room. We do try our best to maintain Hyatt's high standards and we apologize if we fell short of this. I... More 

Lexington, South Carolina
Top Contributor
281 reviews 281 reviews
56 hotel reviews
273 helpful votes 273 helpful votes
5 of 5 stars Reviewed 1 week ago

Our go to hotel when doing weekend road trips/getaways. The location is excellent,the staff are great and upgrades are usually available. Saturday Farmers Market is always a favorite,same goes for the Friday night concerts on the hotel grounds. Many great restaurants/shops within walking distance. No Regency Club here but the breakfast at Roost is fab!

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

We appreciate the time you spent sharing your thoughtful feedback on the Hyatt Regency and Greenville, SC with other visitors to on this website. It is always gratifying to hear when our guests' stays are enjoyable and that they keep coming back.We couldn't agree with you more, our town is an outstanding destination for a weekend away from home! The... More 

Pueblo, United States
1 review
4 of 5 stars Reviewed 1 week ago

They room was quiet and comfortable. The cleaning service did not empty the trash the entire stay. The shampoo and conditioner was not replenished and was a little bit of an inconvenience. The bar was under staffed.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your feedback and I am glad your overall experience with us was good. We do not take these concerns lightly, especially with the cleanliness of the hotel, I will address this matter with the Head of our Housekeeping Department and housekeeping associates. I have also taken a note of other service issues and will certainly share this... More 

Atlanta, GA
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night with the family. The front desk staff was great and made sure we had a perfect stay. The valet and bell staff are great also. The hotel looks great with recent upgrades. Great location, walking distance to everything. Don't think twice if you have to stay in Greenville.

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you so much for sharing your kind comments about your overnight stay at the Hyatt Regency Greenville. We are very pleased to know that you and your family had a wonderful experience at our hotel and that you liked our newly renovated hotel. We believe our hotel has much to offer visitors to Greenville; from our premier downtown location... More 

rain2424
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 5th stay at this hotel. Always amazing. Front desk staff very helpful and friendly, able to answer any questions we had. Valet staff were great, always smiling and courteous. We upgraded our room to king suite with view of Main Street. The room was huge!!! Exceptionally clean! Bathroom looked like it was new! We always look forward... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for choosing to stay with us once again and I am glad you enjoyed the room upgrade! One of the highest compliments that we can receive from our guests is for them to choose to return to our hotel again. Our team continually strives to provide our guests with a professional and memorable experience. Your review tells us... More 

GREENSBORO, United States
1 review
5 of 5 stars Reviewed 1 week ago

Make this your destination in downtown Greenville. The staff will amaze you with their service! Easy check in and access to all areas in hotel. Great for meetings and other functions. Parking adjacent to hotel is not too inconvenient.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for choosing the Hyatt Regency Greenville for your recent stay and for the five star rating for our hotel. We are very pleased you enjoyed your stay and had a great experience at our hotel. We believe our hotel has much to offer visitors to Greenville; from our premier downtown location to the many services that guests have... More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very impressed! Conveniently located downtown, the hotel is immaculate, very clean & contemporary! -had an issue upon checking in with billing (my companies fault) but the front desk staff was very competent and quick to resolve issue! Kudos to the manager for training of staff... I travel way too much and have to recognize a well organized team! Only complaint... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your outstanding review of your stay at the Hyatt Regency Greenville. I am glad to find that our front desk team could resolve the billing issue quickly. Our team continually strives to provide our guests with a professional and memorable experience and your review tells us we are on the right track. We will share your gracious... More 

Top Contributor
234 reviews 234 reviews
59 hotel reviews
104 helpful votes 104 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We picked up a classic car in Charleston and headed north. We were meeting friends who line in the Greenville area for dinner in town. When we drove into the unloading area a friendly valet greeted us and he told me he would park the car in a private parking area so that it was protected - I liked that.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for choosing the Hyatt Regency Greenville for your recent stay. We are delighted that you enjoyed your visit and that you liked our striking lobby and newly renovated hotel facilities. We are also very pleased that you were happy with the quick check-in and that you enjoyed the professional and friendly service provided by our staff. We will... More 

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