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All 62 Greenville hotels

Hyatt Regency Greenville

3.5 of 5 Hotel   |   220 North Main Street, Greenville, SC 29601
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Hyatt Regency Greenville
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Ranked #24 of 62 Hotels in Greenville
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A recent review
5 of 5 stars reviewed 6 days ago
Drue C
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147 reviews from our community

Traveler rating
    60
    43
    24
    16
    4
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25
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel was the best hotel I have ever stayed in. I have traveled for many years and to many places. The staff, especially Brad at the front desk, went over and above to help us at our convention. Any request was handled almost before we hung up the phone. There was not one complaint about the service and friendliness... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for posting your review of the Hyatt Regency Greenville on this website. At Hyatt, we take great pride in delivering friendly, professional service to all our guests. Thank you for recognizing Brad and for your kind compliments. Please be assured I will pass your comments onto him. Once again, it was a pleasure to read your feedback and... More

Winston Salem, North Carolina
Top Contributor
82 reviews 82 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel offers a great location in downtown Greenville SC. If that is your only desire, you will be fine. I however expect a nice room with some view, my "city view" was a parking deck. The room was very basic, no plush bedding like other hotels of comparable price, no mini-fridge, no microwave, satalite TV that had limited channels... More

Was this review helpful? Yes
HyattMGR, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for taking the time and effort to post your comments on this website. Please accept our sincere apology that you were disappointed with your stay. We do take the feedback we receive from our guests very seriously and we share it with our team to ensure improvement. Further, we would like to update you on a couple of... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This Hotel has Super comfortable beds. Very stylish and unique, Very Ritzy spot to choose. This place makes the Ritz Carlton and Grove Park in Asheville look crumby. The location is fantastic. Very premier, Lounge area with valet service check in and 2 main Dining areas. Loaded with charm. Among The Most charming hotels in South Carolina, North Carolina, and... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your glowing review about the Hyatt Regency Greenville. It was a pleasure to read that we have surpassed your expectations. I am glad you found the hotel stylish, up to date and its convenient location to Downtown All of these dynamics with wonderful hotel staff makes us the hotel of choice when in the area. Please return... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for a night while visiting Greenville. We got the room through Hotwire. Needless to say, when you are booking a hotel through Hotwire, you never know where you will end up. The room was small but clean. We finally got to sleep around 2:00a; this was due to the events downtown that were right... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

We appreciate the time you've taken to share your comments with fellow travelers regarding your stay at the Hyatt Regency Greenville. We are very pleased you enjoyed your stay and had a wonderful experience at our hotel. We believe our hotel has much to offer visitors to Greenville; from our premier downtown location to the many services that guests have... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed In Greenville at the Hyatt last week for a firend's birthday party. When we got in the hotel they did not have the correct room available and put all of us (almost 20 people) into a small king size room. We were cramped and missserable, but decided to make the best of the situation because we did not... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your comments regarding your recent stay at the Hyatt Regency Greenville. Your review was a pleasure for us to read and we were delighted to learn that the service provided by our associates surpassed your expectations. We will definitely share your compliments with our entire staff to recognize them for a job well done. Thank you again... More

Greenville, South Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

With the exception on a couple managers, the majority and the GM treated us horrendously after my family member was injured due to negligence of the hotel. They should of been falling at out feet instead they sent us disgusting emails treating us as if we were horrible people. The staff otherwise is so sweet and the hotel accommodations room... More

Was this review helpful? Yes 1
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Dear guest: We are truly sorry for the mishap that has happened during your stay. After investigation, we strongly disagree with the characterization of our hotel contained in your review. Larry Bell General Manager Hyatt Regency Greenville More

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel to Greenville a lot, and have stayed at every hotel on "Main Street" in Greenville SC. The Hyatt is by far the nicest. In almost a year of monthly travel, I've not met an employee that has not extremely friendly. If you are visiting, see Ladonna Welch, the concierge here. She knows Greenville like the back of her... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your outstanding review of your stay at the Hyatt Regency Greenville. We are delighted to learn that you are a regular guest and we appreciate you taking the time to share your perspective with other potential travelers. Of course, we are proud of our associates as they strive to go above and beyond for each of our... More

Poplar Grove, IL
Top Contributor
128 reviews 128 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The location and staff at this hotel are great but the renovation is going on forever. Maybe it's time to give up on it. There is always work going on, even in the evenings while receptions and reunions are going on. The fitness room is still inadequate. The ventilation is poor and the ceilings are so low that you are... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your comments regarding our staff and our convenient location in Greenville. We agree, the location makes our hotel a perfect venue to enjoy the outstanding restaurants and unique shopping experiences within a short walk of our front door. We are always striving for perfection and your remarks will certainly assist us in moving forward. I have brought... More

Toronto, Canada
Top Contributor
87 reviews 87 reviews
73 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here very briefly while in town. First of all, this is one of the best places to use your Hyatt points for a free stay (or points plus cash) given that it is the lowest category. As a Diamond member, I received an unexpected upgrade to a panorama suite (602). Very nice (albeit oddly-shaped) room with plenty of... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for your recent stay at the Hyatt Regency Greenville and for your feedback.Please accept my apology regarding the difficulty you had with our service and staff. I have brought your concerns to our Management Staff at our weekly meeting, and we have taken appropriate action to make sure these issues are taken care of, and that this does... More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel looks nice, but the walls are thin and the generally very pleasant staff is poorly trained in hospitality based on my 1 night stay this week. Room service was clearly understaffed/supplied- they were out of a bunch of stuff, and it took a while to even get through to them. I was woken up at 1am by an... More

Was this review helpful? Yes
HotelMngerGM, General Manager at Hyatt Regency Greenville, responded to this review

Thank you for posting your review on this site so we would be aware of your experience. Although we believe that your visit to our hotel wasn't consistent with our normal service, we can entirely understand your frustration. We take all feedback from our guests very seriously indeed, so you can be assured I have reviewed your comments with our... More

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Additional Information about Hyatt Regency Greenville

Address: 220 North Main Street, Greenville, SC 29601
Phone Number:
Location: United States > South Carolina > Greenville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Greenville 3.5*
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Also Known As:
Hyatt Regency Greenville Hotel Greenville
Greenville Hyatt Regency
Hyatt Greenville

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